SUMMARY:

• 14+ years IT experience as Techno Functional Consultant in areas SAP Business Objects Business Intelligence, SAP HCM and Confidential Applications. Professional expertise includes end - end projects implementation experience as well as production Support experience. Proficient in multi-tasking and result oriented. A combination of commendable analytical skills paired with excellent team spirit.
• Experienced in full life- cycle implementation projects, upgrades, cutovers, and post go-live production support.
• Experienced in Business Intelligence and Data Warehousing solutions using Business Objects, SAP BI for RDBMS, OLAP and SAP BW.
• Experience in installing, upgrading and supporting Business Objects in virtual environment in private cloud.
• Experience with Business Objects integration with share point, SAP Business Warehouse and most current with Care Radius Application using SAP APIs.
• Proficient with creating reports, creating dashboards and visualizations and performing analysis and with teh help of querying and BI tools such as Business Objects tools like Crystal Reports, Universe, Web Intelligence Business Views, Tableau, SAS and Excel.
• Well versed in data extract, transform and load (ETL) using SAP Data Services.
• Expertise in gathering user requirements and transforming it in BRD (Business Requirements Documentation), FRD (Functional Requirement Documentation), TRD (Technical requirements Documentation).Well Versed in getting approval on teh BRD/TRD documents from Stakeholders and present same to teams.
• Expertise in interacting with end users, IT leads and Senior Management to gather requirements, analyze it and transfer it in technical Specifications.
• Well versed in conducting and facilitating requirement gathering sessions using diverse techniques such as brainstorming, document analysis, along with job shadowing, requirements workshops.
• Experienced in supporting teh real-time users during teh User Acceptance Testing (UAT) phase and contributed in successfully delivering teh application within teh deadlines. Created test cases and test scripts to assist teh business users with UAT.
• Experience in User Training and designing training manuals.
• Well versed in creating and managing Project Plans and provide status updated to leadership teams.

TECHNICAL SKILLS

Business Objects: BI 4.1, 4.2/ XI 3.1 /R2/XI 6.5. Crystal Reports, Web Intelligence, Universe.

Analytics: Business Objects Business Intelligence, Tableau, SQL, SAS, MS Excel Adv

Databases: MS SQL Server, Oracle, SAP BW, MS Access

BI/DW: SAP BW, Oracle and SQL Server

ETL: SSIS, SAP BI Data Services, Toad

ERPs: SAP HCM, Oracle Pharmaceuticals Applications

PROFESSIONAL EXPERIENCE

Cognizant Technologies Solutions

Confidential NJ

Responsibilities:

• Drive and deliver business critical Care Radius / Business Objects reporting solution supporting 24/7.
• Monitor, maintain, support, debug Business Objects platform and its functionalities including Business Objects and Medical Management application reporting interface.
• Responsible for day to day Business Objects and to investigate and resolve incidents and inquires on Business Objects.
• Maintain Business Objects toolsets by defining and analyzing new releases and upgrades.
• Maintain sync between production and Disaster Recovery environments in terms of Reports and its recurring schedules.
• Design and Develop Crystal Reports and support Analytics team in crystal Report development and report design issues.
• Create workflows and technical specification documentation on reporting design projects and Business Objects Platform.
• Investigate, diagnose and resolve technical incidents and inquires on Business Objects, reporting configuration tool of care Radius and reports.
• Analyzed and access Business Objects reporting platform and identified need to resolve continuous increasing load on Business Objects platform.
• Implemented Business Objects Business Intelligence 4.1 platform in Virtual clustered production and Disaster Recovery environment.
• Participate in enterprise disaster recovery exercise every 12 months and making sure both Production and DR environments are in sync.
• Business Objects support and performance incidents reduced to 0. Increased Business Objects platform stability to 100%.
• Configured Single-Sign ON, on Business Objects production platform utilizing Windows AD authentication.
• Integrated Business Objects platform with Care Radius application following vendor technical specification documentation, saved time and costs involved for implementing integrated solution via vendors support.
• Deployed QA and SIT Business Objects platform on single Virtual server integrating with Care Radius QA and SIT environment. Reduced time and hardware cost involved in deploying to different platforms.
• Successfully implemented Care Planner (CPW) legacy reports on DEV/QA Business objects platform by installing two versions of Business Objects on same server. Reduced cost, time and stable solution for CPW reports.
• Successfully completed migration of Business Objects SAN to new SAN platform as part horizon IT SAN migration project.
• Automated all business critical scheduled reports with events, email alerts and notifications which reduced monitoring cost and time and achieved 100% SLA reports success. Consistently monitor Hospital logs
• Worked with PNO team to migrate PNO Reports to Business Objects. Trained PNO developer’s team to design crystal reports, publishing, scheduling reports on Business Objects.
• Designed training manual for users on scheduling and running reports on Business Objects.
• Support Horizon Analytics team as level 3 in Crystal Reports design and development.
• Designed Care Radius application performance health Report which provides detailed analysis on Care Radius application servers and platform performance every hour.
• Analyze/develop reports enhancements and new reporting requests as per business requirements following CRPS’s CQ and project management documentation process.
• Participated in project as project lead for secured FTP transfer of documents to St Joseph Medical Center.
• Lead Care Radius monthly deployments last year for three months as deployment analyst.

Confidential, Piscataway, NJ

Responsibilities:

• Business Intelligence Team Lead responsible to drive and deliver Business Objects initiatives including, analyzing legacy Reporting environment, capacity Planning installation and configuration of new deployment of Business Objects.
• Migrate and Test repository content from legacy reporting environment to new Business Objects deployment.
• Gather and analyze reporting requirements from users and business Lead/Management and design technical documentation.
• Work on new Universes Design requests and enhancement requests of existing external client Universes.
• Design Web Intelligence Reports and Crystal Reports against new Enterprise Data warehouse.
• Design and update SQL Stored procedures, functions, Business Views against new Enterprise Data Warehouse.
• Analyze Business Objects legacy reporting environment, assess organization’s new requirements and design new deployment from XIR2 to XIR3.1 SP3.
• Installed and configured Business Objects (XIR3.1 SP3) environment, migrate all BO reporting contents from legacy XIR2 to XIR3.1 SP3.
• Implement security on Business Objects by creating new reports folders, groups and categories as per Business Functional groups.
• Configure Business Objects and Email (SMTP Server) to enable emailing reports as an attachment to internal clients.
• Configure Business Objects Publications Tool and document a procedure to burst scheduled reports to Company’s intranet and shared drive.
• Design ad-hoc and recurrent Web Intelligence reports from number of internal and external data sources like SQL Server, Oracle, MS Access.
• Design Universes using Business Objects Universe Designer, connecting to teh databases via ODBC. Resolve join problems, fan and chasm traps using aliases and contexts.
• Import /Export teh Universes and Reports from/to repository to make it accessible to end users.
• Modify Internal Clients Universes based on new updates on Enterprise Data Warehouse and new Universe enhancement requests.
• Design and update crystal reports and SQL Stored procedure as per new enhancement requests or day to day production problems.
• Work on enhancements and changes of Crystal reports on MediTrac applications/database and publish it on Business Objects.
• Customize existing reports using Cross-tab, drill down, sub reports, running totals, sorting/grouping, alerts, parameters, slice/dice, variables, break point and calculations.
• Design ‘How-To-Guide’ for end users on creating ad-hoc Web Intelligence Reports and using new functionality of Info View.
• Train Lead Business Users on complex functionality of Crystal and Web Intelligence Reports.
• Develop detailed functional and technical documents for all Business Objects developments and deployments.
• Develop Technical specifications on Universe and Reports design and BO Reporting Environment setup.
• Work with Database Administrator, BI developers and consultants in Data Modeling, Data Extraction, Loading (Full/Delta), Scheduling and Monitoring Teams.

Confidential

SAP HCM and Business Objects Lead

Responsibilities:

• Gatheird Business requirements, business/functional specification writing, gaining user approvals, configured SAP HCM, Project implementations, and post go-live production support.
• Designed and implemented new features in SAP HR system. Gatheird client requirements, designed system process, produced functional specifications for enhancements, Reviewed functional specifications and process, Implemented system configurations, communicated ABAP programmers, Conducted unit and Integration test, provide user training.
• Documented data mapping between Legacy and e-Recruiting for conversion.
• Monitored, Maintained and debugged SAP HR system functionalities including interfaces and user entries; Helpdesk ticket and resolve teh issue, Change system configurations, conduct mass data upload, support user for organizational changes, and support user to create SAP query.
• Configured Personnel Administration, Organizational Management and e-Recruiting, training, Time management modules of SAP HCM.
• Responsible for teh Design and End to End Configuration of Info type Menus, Info groups, Actions, Dynamic Actions, Screen Header, Screen Modifications, Interface field mapping.
• Designed a project document based on teh methodology of SDLC (System Development Life Cycle) and also developed business process model which will be helpful for performing Existing and future business process.
• Install and Configure Business Objects Business Intelligence 4.0 on DEV, QA and Production (Clustered Environment).
• Work with BI Team Members and external consultants in planning BI4.0 standards and SDLC procedure for Business Objects environment including Dashboards, Web Intelligence and Crystal Reports reporting model.
• Responsible for performing day to day server Management tasks via CMC and CMS. Responsible for Business Objects DEV, QA and Production environments in extreme availability and high performance 24/7 support environment.
• Lead developer responsible for analyzing Reporting requirements, documenting it and developing new Universes, Web Intelligence Reports, Crystal Reports, and Dashboards.
• Investigate business initiated Web intelligence and Crystal reports, design incidents (reports designed by users) and help business users analyze and resolve it.
• Train Business Users in all reporting tools and developing technical and functional documents of all reporting projects.

Confidential

Applications and Reporting Lead

Responsibilities:

• Participated as a technical team member in OPA Project, Confidential Applications implementation, a project to upgrade Oracle Clinical, Oracle AERS and TMS.
• Participate in on applications full cycle of upgrade, testing and implementation, production support of Oracle Applications.
• Participated as a Team member in Designing Reports in Impromptu and Crystal reports for Apo Biotic Medical Information system development project.
• Develop documentation on Business procedures and processes for business on System changes and enhancements
• Successfully rollout Business Objects XI project, which aims in delivery of accurate, timely and consistent reports from a single point from SAP R/3, LIMS, Peregrine and other systems generating.
• Designed and Coordinate various Training sessions and user documentation in Reporting, HR Master Data updates, Compensation, Org Publisher for Employee Services Coordinators, Generalists, HR Managers.