SUMMARY:

• Having 8years of IT experiencewhich includes 6years of experience as a Salesforce.com Platform Developerand administrator and two years of experience in java developer.
• Proficient in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Validation rules, Reports, Dashboards, Tasks and actions.
• Experience in SFDC development using Apex classes and Triggers, Visual Force, Force.com IDE, SOQL, SOSL, SOAP and REST Web services.
• Proficient in dealing with the functionalities related to the Service cloud, Sales Cloud, Marketing Cloud, and Communities and Chatter.
• Hands on experience in migrations and deployment of code from one environment to other using Force.com IDE deployment wizard.
• Experience in designing validation rules, custom objects, custom fields, role based page layouts, workflow alerts & actions, pick lists, approval processes, record types, custom tabs, report extractions to various formats, and email generation according to application requirements.
• Good Knowledge on SOQL and SOSL for Querying and Searching Data for Force.com platform.
• Extensive experience in lead, case management, web - to-lead, Web-to case, Email-to-case.
• Good Experience in Development, Configuration, solutions evaluations and validation.
• Developed and configured various Dashboards, Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Worked on different salesforce environments such as sandbox and production environments for deploying between production and sandboxes
• Proficient in implementing business flows using the Declarative framework via Workflow Rules and Approval Processes.
• Working knowledge in sales analysis, marketing & customer support business processes used by Salesforce.com customers and recommendations to customers for improving their processes using Salesforce.com.
• Used multi-tenant MVC architectures for building sales force applications.
• Good understanding of Salesforce.com Governor Limits with an ability to optimize code to respect those limits.
• Developed various Visualforce pages referring external JavaScript frameworks and functions.
• Strong Knowledge in Lightning such as building Lightning Components, Lightning Events, using Lightning Base Components, Lightning UI components
• Experience in the complete life cycle of project development (SDLC) including System Analysis, Design, Development, Testing, Deployment and Maintenance.
• Experienced in web technologies like HTML, XML, CSS, JSP, AJAX, JQUERY, JSON, JavaScript, SOAP and REST.
• Integration experience using both Web based technologies (SOAP, REST) and Integration/Middleware tools such as Informatica, Jitterbit.
• Experience on integration platform for connecting the salesforce and on-premise applications through dell boomi.
• Experienced in integrating salesforce with external applications like Outlook, DocuSign.
• Excellent team player, self-motivated, quick learner with good communication skills and trouble-shooting capabilities.
• Strong working experience in Agile Environment with daily Scrums.

TECHNICAL SKILLS:

Salesforce Technologies: Salesforce CRM, Apex Classes, Apex Triggers, SOQL, SOSL, DML, web services, Sandbox, WSDL, Fields, Relationships, Formulas, Record Types, Validation Rules, Page Layouts, Workflows, Approval Process, Profiles and Permission Sets, Email Templates, Reports and Dashboards, Data Loader, Data Import Wizard

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug: in, Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force.com Platform.

Programming Languages: Apex, SQL, SOQL, SOSL, Soap, Java, C++, C

Web Technologies: VisualForce Pages,HTML, XML, CSS, Java script JSP, WSDL.

IDE: Eclipse, Visual Studio.

Databases: Oracle, SQL Database,MySQL

Integration Platform Tools: Jitterbit, MuleSoft, Dell Boomi Atomsphere

Operating Systems: Windows, MAC, Ubuntu, Linux.

PROFESSIONAL EXPERIENCE:

Confidential, Northbrook, IL

Salesforce developer

Responsibilities:

• Performed the role of Salesforce.com Developerin the organization.
• Involved in various activities of the project, like development meeting, requirement gathering, and analyzing requirements, documenting the functional and nonfunctional requirements.
• Developed Apex Classes, Apex Triggers, Workflows and Approval Processes for various functional needs in the application.
• Created Custom Objects and fields for transactional and contractual information.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.
• Closely worked with Salesforce.com consultants for implementing the business solutions for their client requirements, using SalesforceCPQ within the exclusively developed framework.
• Written apex batch classes to process large data updates, queried large datasets and exported to excel.
• Integration of Sales cloud with external information systems using SOAP API and REST API web services.
• Created various Reports such as summary reports, matrix reports, pie charts, dashboards and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reportsand for different user profiles based on the need in the organization.
• Implemented Email-to-Case, Case Escalation rules, Case Assignment rules for service request automation.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Developed salesforce1 Lightning apps, components, controllers, handlers and events in the existing organization.
• Strong experience in building mobile applications using salesforce1 Lightning Components, Controllers, Handlers and Events.
• Developed Out Bound Interfaces to get the data from SAP to Salesforce through DellBoomi. Once the interface is developed performed unit testing, point-to-point testing and Challenge Testing.
• Created custom Dashboards for manager's homepage and gave accessibility to dashboards for authorized people.
• Used Data loader to load the records on to the force.com platform.
• Designed and developed Test utility framework and used annotations @isTest, @testSetup and ensured to meet 75% of code coverage.
• Involved in migrating the data from SAP ERP System to Salesforce application using Apex Data Loader.
• Developed integration between salesforce and docusign for signingceremony, viewing signed documents and update salesforce data based on user actions.
• Experience in deploying solutions to production using change sets / Eclipse / ANT migration tool and experience in detecting and resolving deployment errors.
• Used the sandbox for testing and migrated the code to the Production org instance after UAT testing using multiple test data sets.
• Troubleshooting users access issues for Apps, objects, custom objects, fields(FLS), recordtypes, Visualforce pages.

Environment: Salesforce.com, Force.com, Data Loader, Apex Classes, Controllers, Triggers, Visualforce, Sales Cloud, Service Cloud, Data Migration, SOQL, SOSL, Docsign, Steelbrick CPQ, Workflow & Approvals, Java Ant, Custom Reports, Dashboards, Oracle, Windows.

Confidential, Chicago, IL

Salesforce Developer/ Administrator

Environment: Salesforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading.

Confidential, New jersey

Salesforce Developer/Admin

Environment: Saleforce.com CRM, Force.com platform, Apex Triggers, Chatter, Controllers, Custom Objects, Custom Tabs, Email Services, Workflow & Approvals, Reports, Security Controls, Force.com IDE, Windows.

Confidential

Salesforce Developer

Environment: Salesforce Enterprise Edition, Visualforce, Custom/Standard Objects, Custom Tabs, Page Layouts, Workflow & Approvals, Reports, AppExchange Applications, Microsoft Outlook

Confidential

Jr java developer

Environment: J2EE, Struts, JSP, JavaScript, Axis, AJAX, Servlets, XML, XSLT, JMS, EclipsePL/SQL, Oracle, SQL, LOG4JSOAP.

Responsibilities:

• Performed the role of salesforce developer and Administrator in the organization
• Interacted with various business user groups for gathering the requirements for Salesforceimplementation and documented the Business and Software Requirements.
• Managed security settings of the users.
• Created business rules to ensure the data integrity of the alignment data.
• Created automatic field updates via workflows.
• Created triggers to satisfy internal compliance requirement of stamping certain data on a call on submission.
• Created Visual Force Pages to override the standard functionality of New and Edit buttons.
• Created profiles and implemented Object and field level security to hide critical information on the profile users.
• Created users, roles, territories, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Interacted with Business Team on day-to-day basis to translate the business requirement into functional requirements.
• Designed, and deployed the Custom objects, Entity-Relationship data model, validation rules on the objects and tabs, Page layouts, Custom tabs, Components, Visual Force Pages to suit to the needs of the application.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Developed standard text email templates andvisualforce email templates using visualforce components to provide more and secured information to end users to accomplish tasks.
• Responsible for setting up communities and managing the posts in it to employees, partners and customers so that new customers can directly go to community for information before approaching us.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Migrated data from legacy system to salesforce.com using Data loader & Jitterbit.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Writing customized SOQL queries to extract the data pertaining to the calls made by the reps.
• Created various Reports such as summary reports, matrix reports, pie charts, dashboards and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles.
• Performed the role of salesforce developer and administrator in the organization.
• Gathering the requirements and getting the clarifications from the onsite team.
• Assisted Email to case, Web to case, customized case page layouts and case assignment rules.
• Admin with business users to revise and renew Software System Requirements, Business Process Requirements.
• Constructed junction objects and enabled various progressive fields like Validation Rules, Field Dependencies, Custom Formula Fields, Workflows, Pick list, Field Updates, Email Generation and Approval Processes for automated alerts.
• Assisted on Record Types, Validation Rules, Triggers and Page Layouts.
• Generate Email Templates and have knowledge in bulk emailing users.
• Delivered support for continuing salesforce.com maintenance and additional administration services including workflow, approvals and periodic data cleansing.
• Examined the necessities with business team and transformed the requirements into full technical necessities.
• Worked on developing standard/custom controllers, controller extensions and Visualforce pages.
• Advanced the Apex Triggers to safeguard the correct data entries into the system.
• Enhanced, configured workflow rules, time triggered workflows, email templates resulting into actual web to lead communication with customers and partner portals.
• Planned and implemented Custom validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Created Tabs, Sharing Rules and Custom Objects as per the business needs.
• Shaped Dashboards and Reports as per the business needs.
• Specified user support and bug fixing actions. created various Email templates.
• Implemented the developments of Custom Objects, Workflows, Triggers, Reports and Fields into the test and prod boxes to Sync with them.
• Performed the role of Salesforce.com Developerin the organization.
• Interact with function/configuration team members on requirements and document all of them in Rally.
• Worked on Sales Module where you get the real-time visibility ofthe organisation is doing business.
• Developed various Apex classes, Controller classes and Apex Triggers for various functional needs in the application compatible with classic.
• DevelopedVisualForce Pages, VisualForce Custom Controllers Components, Advanced Search Functionality, Custom Objects, Analytic Snapshots, Tabs, Tags and Components.
• Understand existing business and application functionalities and work on new enhancements.
• Update the tasks based on requirements and do task estimates in Rally.
• Developed various Custom Objects, Tabs, Fields, validation rules, Components.
• Worked with SOQL & SOSL queries with Governor Limitations.
• Created various Profiles, Roles, Page Layouts and configured the Permissions based onthe organizational hierarchy requirements.
• Worked on Eclipse IDE with Force.com Plug-in for writing business logic in Apex.
• Develop the code and making review of code once done.
• Unit testing and system testing once code development is done.
• Pushing to QA team for Testing and help them in writing the Test cases.
• Worked in Agile Methodology Process and Sprint System, attended daily standup calls.
• Finally pushing code and configuration components to Production without any issues.
• Used the combination of Struts frameworks to develop model, view and controller components of the web application.
• Developed the front pages using JSP, Java Script.
• Coded SQL statements to perform DDL and DML operations using Prepared Statements and Stored Procedures.
• Good knowledge in developing User Interface (UI) applications and professional web applications using JavaScript, JQuery, JSP, HTML 5, CSS3.
• Adopted design patterns such as Model View Controller (MVC), Application Controller, Inversion of Control, Data Access Object, Value Object, Data Transfer Object, Lazy Load, etc.
• Knowledge in backend databases like Oracle and MySQL.
• Involved in Web Services integration and Client Interaction.
• Provided insightful and realistic inputs to project leaders at appropriate times of the SDLC.
• Used Spring framework's declarative transaction management to handle transactions with the Hibernate layer.
• Maintained the existing code base developed in the Struts, Hibernate framework by incorporating new features and doing bug fixes.
• Used Hibernate framework to map the object-oriented domain model to the database.
• Used Java Collection classes such as Lists, Hash Maps, Hash Tables, etc.
• Involved in SQL tuning based on compiler hints and analyze commands for long running queries to improve the performance of the system.