SUMMARY:

• 10+ years of experience in Project Management, Business Analysis, Quality Assurance, Integration Management, Solution Design, Change Management and supporting client - end operations
• Specialized in US public sector and health care domain modernization/re-engineering projects
• Highly skilled in gap analysis using AS-IS and TO-BE business process, SWOT analysis and cost/benefit analysis
• Proficient in managing offshore teams and establishing effective communication channels to deliver outstanding results

SKILLS SUMMARY:

Agile

Iterative

Scrum

Waterfall

RUP

Client Relationships

Technology Liaison

Team Builder

Problem Analysis/Resolution

TECHNICAL SKILLS AND TOOLS:

Requirements Management: SharePoint, Borland CaliberRM, IBM Rational Clear Case, iRise, SEMOSS, and DOORS

Quality Assurance: Altassian JIRA- Issue tracking tool, IBM Rational Clear Quest, HP Quality Center (QC), and HP Application Lifecycle Management (ALM)

Use Case Modeling: Microsoft Visio

Graphical Representation: Use Cases, Flow Charts, Timeline Diagrams, and Activity Diagrams

Project Management: Microsoft Project, and Risk Radar

EXPERIENCE:

Consultant

Confidential, Austin, TX

Responsibilities:

• Analyze AS-IS documentation to identify the pain points of the current system and utilize domain knowledge and industry perspective to address those issues
• Identify areas to reduce the dependency on manual testing and create automation strategies to increase cost and time efficiency
• Create large scale healthcare benefits determination system deliverables using MS Visio and SEMOSS to build process flow diagrams and design specification documents for translating business needs for system screens, notices, and reports.
• Conduct demos and system walkthroughs for clients and external stakeholders
• Elicit and document requirements for application modernization projects

Lead Business Analyst

Confidential, Columbia, MD

Responsibilities:

• Active participation in the Joint Application Design (JAD) sessions and Kick off meetings helped in reduction of re-work on Change Requests (CRs) and recognition at Center of Medicare and Medicaid Services (CMS)
• Led development of test plans, UAT Acceptance Plan, System Design Documents (SDD/DSS), and Test Cases
• Conducted gap analysis to ensure that the design documents, and test cases are in accordance with the functional requirements (maintained in DOORS)
• Enforced best practices in defect management life cycle to ensure that there are no unresolved issues in production
• Assisted client with User Acceptance Testing (UAT) and defect reporting/tracking for quarterly releases
• Introduced improvements in the peer review process that led to the reduction of test case updates in the execution cycle

Sr. Business Analyst/Module Lead

Confidential, Trenton, NJ

Responsibilities:

• Liaised between business and development teams for functional requirements for a $40+ million project
• Offered subject matter expertise for core modules and interfaces of the system- Driver History, CDLIS and PDPS
• Led team of BAs, developers and testers for the successful delivery of the module
• Collaborated with end users and business executives to elicit business requirements through JAD sessions, interviews, and other information-gathering techniques
• Conducted Business Process Modeling, Screen Prototyping, Object modeling (Use Case) to develop business architecture for rapid, and controlled application development
• Served as Release assessment team member. Reviewed scope and timelines for all new releases, ensuring on-time commencement and delivery

Business Analyst

Confidential, Montpelier, VT

Responsibilities:

• Analyzed business processes and collaborated with client to design transactions as part of new Motor Vehicles Software System
• Led JAD sessions with client (DBAs, SMEs and Developers) for requirement analysis, developed High Level Design (HLD) documents, Use Cases, and business process flow diagrams
• Developed strong client relationships and assisted with business development activities leading to new opportunity of $1.5M
• Collaborated with sales teams in pursuing new business by drafting responses for RFPs (Request For Proposal) and demonstrating product features to prospective clients
• Authored the section for Driver License module in RFP response, which added to team’s success in winning the bid for DMV, New Mexico project
• Conducted Work Product Review (WPR) to get approval for the HLDs, End to End (E2E) test cases, test case scenarios, test plans for the client, testing and documentation teams
• Developed SQL queries in SQL server for data verification and manipulation
• Managed various UAT activities including Smoke testing before build release, Client triage and retest sessions
• Recognized for introducing quality processes and reducing the issue count to single digits
• Coordinated change management process to estimate enhancements, analyzed business and technical impact
• Conducted Requirement Traceability Matrix (RTM) for functional requirements and test cases
• Teamed with client’s business partners (interfaces) to conduct end-to-end testing of the application
• Supported AAMVA and client in CDLIS and PDPS structure testing
• Coordinated with third party vendors for L1 and Q-test interfaces testing