SUMMARY:

• Solution architect with extensive experience in the recommendation, design, and implementation of IT solutions.
• Adept at translating high level business requirements into cost saving solutions.
• Technical and coding expert, comfortable with executing all phases of the software development lifecycle. Technical leader proven to provide high impact solutions.
• Requirements Gathering Systems Consolidations Solution Design
• Business Intelligence Technology Selection Cloud & Data Center Migrations
• Supplier Management RFP & RFQ Creation IT Project Management

TECHNOLOGY SKILLS:

OS: Linux/Unix/Windows - installation, patching, package installs, compiling, virtualizationDatabases Oracle, MySQL, MSSQL, MS Access, ER Designs

Reporting: Business Objects, Power BI

Data: Data design, extraction/translation/loading (ETL), data warehousing, data archiving

Security: Encryption protocols, application access, SSO, cloud security

ERP/CRM: Salesforce, MS Dynamics, BMC/Remedy, SAP, JIRA

Cloud: AWS, EC2, EBS, Azure, IAAS, PAAS, SAAS, IPAAS

Languages: Shell, Bash, SQL, C/C++, Perl, Java, Python, XML, SOAP, S3 APIs, JSON

Linkages: System to system integrations, EAI, web services, webMethods, REST

Tools: Eclipse, GIT, Quality Center, Ansible, ITSM, Source Code Control, XMLSpy

Office: MS Project, Excel, Word, Visio, PowerPoint, Outlook, SharePoint, Big Data Basic understanding of Hadoop and Big Data technology

Mobile: Android Studio, Play Store, Android Developer Console, App Development

PROFESSIONAL EXPERIENCE:

Solution Architect / Project Lead

Confidential, Naperville, IL

Responsibilities:

• Collaborated with stakeholders in multiple domains to streamline existing processes, recommend new systems, and drive IT projects and enhancements.
• Responsible for development, operations, and continuous improvement (DevOps) for ~15 enterprise applications under my ownership.
• Initiated, designed, and led projects (agile & waterfall) with total application/project budget of $5M+.
• Recommended ‘best’ forward path in upgrading and consolidating systems within company IT landscape by careful evaluation of technologies and software providers.
• Provided highest quality, lowest cost solutions by using cloud, ‘off the shelf’ and ‘out of the box’ solutions.
• Collaborated with process owners in creating business cases, determining project costs, and initiating funding requests. Presented funding requests and technology recommendations to executive team.
• Authored RFQs and RFPs, selecting vendors best able to provide high quality, lowest cost and meet desired schedule. Negotiated SOWs, saving company up to 50% from initial project estimate in some cases.
• Designed and implemented multiple Quality and BI solutions, providing comprehensive intelligence in real estate planning, financial, supplier management, environmental impacts, and ISO/TL9000 compliance.
• Elicited requirements, create user stories, test plans, data analysis, and system design for a wide variety of on premise and cloud applications.
• Reduced support and data center costs by consolidating legacy systems and migrating existing solutions to cloud - based and virtualized hardware platforms.

Development Team Lead / Business Analyst

Confidential, Naperville, IL

Responsibilities:

• Lead developer for onshore/offshore development team.
• Enhanced applications used in customer services delivery / technical support domain.
• Served as technical architect for migration of applications from legacy/on premise datacenters to outsourced environments.
• Prototyped and developed software in an agile environment that extended functionality of multiple enterprise class applications.
• Provided technical guidance / support to developers as the subject matter expert of my applications
• Oversaw application development, coding, and testing of enterprise CRM/ERP and reporting applications to provide 100+ enhancements, improving productivity of customer support teams
• Reduced support costs by championing software/hardware upgrades, system consolidations, and decommissioning for ‘end of life’ products.
• Improved call center efficiency 50% by collaborating directly with 4 call centers to architect and develop solutions, streamlining call center operations by implementing CTI, automatic assignments, and guides.
• Increased services revenue by implementing IT solutions that systematically approved/denied services to customers based on contracts.

Business System Analyst / Security Analyst

Confidential, Naperville, IL

Responsibilities:

• Provided application and security designs, data and network segregation, and other protections that ensured only personnel approved by Confidential had access protected information.
• Held expert knowledge of data security classifications and protection of data in transit and at rest, ensuring restricted data was secure at all times.
• Designed / implemented internal data audits that ensured all security protocols were met to avoid any possible issues being found during quarterly audits by Confidential .

Senior Software Engineer

Confidential, Naperville, IL

Responsibilities:

• Received highest level corporate “Platinum” award for team effort on this project.
• Regarded as expert at creating linkages between both internal and external applications using SOAP/XML messaging, web services, file transfer, and other interfacing techniques, providing seamless information flow between systems.
• Experienced in many languages, development environments, and system types providing software services on a large variety of applications.