SUMMARY

• Over 6 + years of IT experience with 5 years of experience with Development, Customization and Deployment on Salesforce.com (SFDC) Platform.
• Expert Level understanding of Salesforce.com CRM and its Development Life Cycle.
• SFDC Configurations/Customizations - User Interface, Page Layouts, Tabs, Custom fields, Custom objects, Validation Rules etc.
• Experience in creating or modifying teh apex triggers, apex classes, visual force pages, visual force components, custom labels etc.
• Experience in complete security model by using Profiles, Permission sets, Organization wide settings, Roles, Owner based sharing rules, criteria based sharing rules, Manual sharing, Account Teams, Opportunity Teams and Case Teams.
• Experience in building reusable UI components and pages with Lightning component framework.
• Created Aura based Components, Events, and Controllers which can be compatible to access through Lightning App builder.
• Worked on Salesforce Lightning Components for building customized components replacing teh existing ones.
• Worked on Bootstrap, JQuery and html.
• Expertise in Apex to implement teh complex business logic with in Governor Limits
• Wide exposure to Test Management tool such as Jira, Rally, and Test Director.
• Experience in integrating Salesforce with Survey Management tools like Qualtrics, Getfeedback.
• Experience in setting up single sign on with domain management and certificate management.
• Working Knowledge in Generating Reports, Dashboards, customized reports and analyzing teh data in Salesforce.
• Experience in developing Lightening Components, Events, and JavaScript Controller.
• Experience in setting up customer portal communities.
• Experience in Web services with SOAP And REST API.
• Used different data tools - Apex Data Loader, SOQL Workbench, Import Wizard, SFDC Data Export, Mass Delete etc.
• Experience in managing full sandbox, developer sandbox and Configuration-only sandboxes.
• Proficient inData Migrationfrom Traditional Applications to Sales Force UsingData LoaderUtility and SQL Server using DBAmp.
• Excellent team player and execute tasks under less supervision.
• Excellent interpersonal skills and communication skills, quick-learner, and a good developer with strong problem-solving skills.
• Experience in creating user training manuals, and conducted user training sessions.
• Designed junction objects and implemented various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules,Workflows, sharing rules and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
• Expertise with Administration and Configuration of Salesforce.com CRM to populate and maintain data.

TECHNICAL SKILLS:

Salesforce.com Technologies: SalesForce CRM, Apex, Visual Force, Triggers, SOQL, SOSL, Web Services, Workflow &Approvals, Flows, Process Builder, Formulas, Validation Rules, Email Templates, Roles & Profiles, Dashboards, Reports, Force.com IDE

Salesforce Tools: Workbench, Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Apex Data Loader, ANT Migration tool, Force.com Platform

Web Technologies: CSS, XML, HTML, JavaScript, Bootstrap, AJAX

Databases: MySQL, Oracle 11g/10i/9i, SQL Server 2008/2012

Languages: C, C++, Javascript, SQL, PL/SQL

PROFESSIONAL EXPERIENCE:

SFDC Sr.Developer

Confidential, PA

Responsibilities:

• Attended meetings and interacted with various business team members to gather teh requirements.
• Prepared teh Functional requirements document based on teh requirements from teh Business SME's.
• Migrated org data from Salesforce platform license org to a full CRM license org which involved restructuring teh data model of objects to leverage full CRM functionality.
• Design, develop, test, document, and deploy high quality business solutions on teh Force.com platform
• Customized teh interface with Visual force pages and various visual force components and controls
• Experience in creating apex classes, triggers, batch classes, scheduled apex and test classes to implement business requirements considering governor limits.
• Experience in developing Lightening Applications.
• Worked on Creating Components, Events for lightening applications.
• Worked on Salesforce Lightening Design System(SLDS) framework. .
• Developed Customer portal communities for credit approval process.
• Responsible for enhancing existing user interface functionality built using JSP, HTML, CSS, and JavaScript
• Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, and reports.
• Worked on Process Builder, approval process and flows for automating business process.
• Developed a survey management process by extensively leveraging flows.
• Worked on setting up single sign on for org internal and external users and also domain management in Salesforce.
• Developed Approval process for teh application by implementing credit approval process in multiple steps
• Configured teh Case Management Process.
• Worked on migrating metadata from one org to other through force.com IDE and ANT Migration tool by creating packages.
• Developed Validation rules on various objects. Also, created Assignment Rules on Lead object to assign leads automatically.
• Configured Territory Management Process.
• Worked with Dynamic Apex to access sObject’s and field describe information, execute dynamic SOQL, SOSL and DML statements.
• Created Custom Objects, Tabs, Record Types, OWD settings, Sharing Rules, Queues and Groups as per requirements.

Salesforce Developer/Admin

Confidential, Syracuse,NY

Responsibilities:

• Worked closely with sales team and business analysts and performed analysis of business and technical requirements.
• Worked in teh Sales cloud implementation for purchase management of teh products for sales team.
• Implemented Apex Classes & Triggers and performed unit tests and created supporting documentation for application development tasks.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• In Administrative function, created profiles and implemented Object level, field-level and record-level security.
• Experienced in using Jitterbit Data Loader to load teh data from teh other database system to Salesforce.
• Used teh developer sandbox for testing and migrated teh code to teh Full copy Sandbox after testing.
• Worked on with Web Services API callouts to retrieve teh data and also update teh data back to teh Database maintained for teh users.
• Implemented various Custom Reports and deployed them for different business user levels.
• Created customized page layouts and record-types for Opportunity, Contacts, and Accounts to distinguish between different Processes.
• Experienced in using Force.com best practices during teh product development.
• Familiar with web application development technologies like HTML, CSS, AJAX, Java Script and JQuery.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Web Services, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Security Controls, Eclipse IDE Plug-in.

Confidential

Salesforce Developer

Responsibilities:

• Worked as enhancement team member and performed teh roles of Salesforce.com Developer in teh organization.
• Designed, Implemented and deployed teh Custom objects, Custom tabs, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual Force Pages to suit to teh needs of teh application.
• Developed workflow rules for various tasks and Email alerts as per teh requirement.
• Worked on Rest API web services for lead management.
• Developed Approval process for teh application by implementing custom formulas in different stages of approval.
• Developed Batch Apex jobs, Scheduler Apex Jobs. Scheduled teh batch jobs to run monthly, weekly and daily.
• Experience in Apex Class Controllers & Triggers considering Governor Limits.
• Designed various web pages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on teh type of customer enquiry.
• Used teh sandbox for testing and also performed User acceptance testing.
• Created various Reports (summary reports, matrix reports, pie charts, and graphics) and Report Folders to assist Service managers to better utilize Sales force and configured various Reports and for different user profiles based on teh need in teh organization.
• Created Customized dashboards for teh service representatives and case team members to keep track of teh cases assigned to them and to share insight across teh company.
• Worked on trigger to delete teh contacts that are associated with teh deleted facilities.
• Creating documentation for deployments and deploying all Salesforce.com changes in Developer Sandbox to test Sandbox to QA sandbox once Sanity Check TEMPhas been done.
• Customized teh Reports & Dashboards to track usage for productivity and performance of business centers and their sales teams.

Confidential

Developer/Admin

Responsibilities:

• Worked with business teams teh requirements to design quality solutions and create development specifications.
• Created several custom fields, objects, layouts, workflows.
• Created different Roles, Profiles and Security sharing rules to ensure better performance.
• Monitored and resolved teh service requests based on profile level settings and other customized settings.
• Exported and ensured data migrations with different tools like data loader, PeopleSoft, Demand tools.
• Set up and scheduled different dashboards and runs based on business requests.
• Created custom report types and reports using different filters.
• Designed and launched different custom triggers.
• Provide ongoing support of existing instance of different sales force environments.
• Work with global teams and ensured ongoing support for all service requests.
• Work with users to halp them understand best practices to enhance results in reporting.
• Work in setting up different automated reports for distinct user groups.
• Work with teams across teh globe to ensure better standards of design and implementations
• Responsible for unit testing new fixes and integrations.
• Installed different packages in production and configured them for different custom profiles
• Took lead in user training for new packages.
• Analyzed and monitored teh traffic in SFDC for performance enhancements.
• Follow SLDC process and work on process enhancements.

Environment: Force.com Platform, Salesforce Enterprise Edition, Salesforce.com, Custom/Standard Objects, Custom Tabs, Page Layouts, SOQL/SOSL Queries, Workflow & Approvals, HTML, Web Services, Reports, Force.com Eclipse Plug-in, SalesForce.com sandbox data loader, Email Services, Security Controls, WSDL.

Confidential

Java Developer

Responsibilities:

• Involved in development, testing, deployment and maintenance of application.
• Used Shared preferences to store and retrieve persistent key value pairs across user sessions.
• Good understanding in core concepts like Activities, Content providers, Services, and Broadcast receivers.
• Implemented Cursor Loaders to update UI immediately upon database changes.
• Worked with adapters in Android to display data in List view and Gallery view for user convenience.
• Experienced in using teh Exception handling and running teh tasks in teh background so that teh application will not crash.
• Worked with creation of menu bar/Action bar and menu items for easy access of teh application modules.
• Created worker threads and Async Tasks for handling long term operations to ensure best UI performance.
• Used design patterns such as Singleton and Factory to achieve teh functionality of teh application module.
• Added user defined labels to content and well versed in Toast Messages.
• Experience in testing applications on actual and virtual Devices.
• Worked with Consuming JSON/XML web services.
• Worked with Android Virtual Machine Genymotion to check teh functionality in different configurations and different screen sizes.

Environment: Eclipse Indigo, Eclipse Kepler, Java, Android SDK, Android Virtual Device Manager, GenyMotion Android Virtual device.