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Salesforce Developer/admin Resume

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Worcester, MA


  • Over 6 years of IT experience and 5 years experience as a Salesforce Developer and Salesforce Admin.
  • Extensive experience in Salesforce.com configuration, customization, administration, data migration and integration.
  • Extensive experience in designing of custom objects, custom fields, pick list, role based page layouts, Workflow Alerts and Actions, and Approval Workflow, Validation Rules, Approval Processes, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visual Force Pages, Snapshots, Dashboards, and Email template generation according to application requirements.
  • Experience working in Agile methodology, Scrum methodology, Waterfall model and Test - Driven Environment.
  • Expertise on Apex Development in creating Apex classes, Apex Triggers, Apex Scheduler, Apex Web Service, Lightening components, Force.com API and retrieved data from the database usingSOQL &SOSL.
  • Excellent in Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Permission Sets, Reports, Dashboards, Email Services, Approvals, and Activities, OWD sharing rules.
  • Involved in Custom Integration of Outbound Messages, Workflow & Approvals, Security Controls, Email Services and Sandbox Data Loading.
  • Integration with third party apps and legacy systems such as Salesforce.com, SteelBrick CPQ, and Impartner.
  • Experience with SFDC Service console, customer portal, case management, knowledge base, and service account management.
  • Good Knowledge of Salesforce lightning schema builder, process builder, app builder, components and lightning connect.
  • Experienced in upgrading Salesforce Classic to Lightning Experience to develop the rich user interface and better interaction of pages
  • Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components.
  • Developed SOAP based requests for communicating with Web services.
  • Familiarity with security standards such as SSO(Single Sign On) and data encryption.
  • Strong Knowledge integrating AppExchange managed and unmanaged packages with Salesforce.
  • Configuring Price Quotes using Apptus CPQ by triggering complex approval process.
  • Experience in deployment from Sandbox to Production using Force.com Migration tools like Force.com IDE, Change Sets, ANT, and Jenkins.
  • Capable of rapidly learning new technologies and processes, and successfully applying them to projects and operations.
  • Excellent communication and inter-personal skills, accustomed to work in both large and small team environments. A team player with strong ethic, a positive attitude and ability to make the best use of individual resources.


SFDC Technologies: Salesforce CRM, Salesforce SFA, Apex Classes/Controllers, Apex Triggers, Apex Web Services, Visual Force Pages/Components, SOQL, SOSL, S Controls

SFDC Tools: Apex Data Loader, Force.com IDE (Eclipse), Force.com Platform

Languages: Apex, Java/J2EE, SQL, PL/SQL, HTML, JavaScript

Web Technologies: AJAX, CSS, XML, WSDL, REST, SOAP, Angular JS.

Databases: MS SQL Server, My SQL, Oracle 10g/9i, DB2, MS Access.

Integration Tools: Apttus CPQ and CLM, App Exchange Tools, Informatica Cloud, Marketo Software Agile, Waterfall, Scrum


Confidential, Worcester, MA

Salesforce Developer/Admin


  • Working inAgileenvironment by participating actively in daily stand-ups, bi-weekly sprint review/ Demos, Sprint planning and Dev Estimation.
  • Working closely with Product Manager to gather business requirements; converting Business requirements to Functional/technical specifications, developing & implementing in production.
  • Using Change sets to move the code from one environment to other environment and JIRA to maintain sprint stories.
  • Developing Lightning components and Lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements.
  • Using SOSL for data manipulation needs of the application.
  • Using Lightning process builder for visualizing and creating automated business processes.
  • Working on Salesforce Mobile App Customization to translate the use cases into mobile customizations.
  • Developing various Apex Classes, Triggers, Controller classes and methods for functional needs in the application compatible with lightning.
  • Also embedding Lightning Components in Visual force page by using new Lightning Out feature by event-driven programming.
  • Hands on experience on Sales force Lightning UI for Customizing Reports and Dashboards for business use.
  • Developing custom UI using CSS, HTML, Visualforce components and used JQuery, Java Script for front-end validation.
  • Configured Campaign Management, Campaign Influence and Lead Conversion.
  • Implementing data migration and integration between legacy system and Salesforce CRM using Informatica on Cloud.
  • Migrating existing data from legacy systems, in and outbound using Data Loader and Web Services.
  • Writing SOQL queries to search and display data from SFDC Org using tools such as Workbench.
  • Providing support to the members on various production issues and demoing the application.
  • Creating packages and migrating them between Sandboxes and production environments for final implementation.
  • Created atrainingand development program in a customer support environment. With a focus ontrainingstaff to provide high quality customer service and satisfaction
  • Developing wave dashboards using Salesforce platform as the backend.
  • Interface with users, project manager, Architects to ensure that implemented solutions satisfy business requirements and are delivered in a timely manner.

Environment: Salesforce.com, Apex classes, controllers, Force.com platform, Apex Classes, Triggers, Data Loader, Visualforce, HTML5, JavaScript, change set, Draw loop, EchoSign, Salesforce Lightning Components, Confluence, GIT and JIRA

Confidential, Charlotte, NC

Salesforce Developer/Administrator


  • Performing the roles of Salesforce.com Developer and Administrator in the organization.
  • Requirement gathering from the Business users.
  • Developed various Custom Objects, Tabs, validation rules, Components.
  • Designed and developed workflow rules, validation rules, and customizations within Salesforce.com
  • Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
  • Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
  • Executing Selenium Test Cases and reporting defects.
  • Created multiple Lightening Components and added CSS and Design parameters from LDS(Lightening Design System) that makes the Lightning component look and feel better.
  • Using Force.com toolkit including Apex Classes and Visualforce pages to develop custom business logic.
  • Built customized Lightning components and replacing the existing ones by using JavaScript on the client side and Apex on the server side.
  • Enabled Aura Framework, by adding Aura Attributes and Aura for Events to focus on Logic and Interactions in Lightning Applications.
  • Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
  • Worked with SOQL & SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database. developed code-based changes only when point-and-click/formula configuration changes cannot achieve the business requirements
  • Customizing the Apttus product configurator and quote application as per business needs.
  • Generated the quotation word document from Salesforce.com and using the feature of Apttus CPQ product.
  • Worked on Agile methodologies where requirements, design, testing, deployment needs to be done as early as possible.
  • Worked on Data loader tools such as SFDC Data loader, Apex Data loader, Data loader IO, Workbench.
  • Extracted the Salesforce CRM information into Java Based Applications using Force.com API/Java on Demand to provide integration to perform advanced reporting, analysis and for Quotation process.
  • Experience in Sandbox while deploying code changes from Developer Environment to Test Environment.
  • Deployment of code from one org to other by using change sets, eclipse.
  • Integrate of Application with Salesforce.com with using SOAP & REST web services API.

Environment: Salesforce.com platform, Apex, Visualforce, (Pages, Component & Controllers), Apptus, Data loader, Salesforce Service and Sales cloud, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Security Controls, SOQL, SOSL, HTML, Java Script, Java, Sandbox, Eclipse IDE Plug-in, Lightning Experience, Selenium.

Confidential, Minneapolis, MN

Salesforce Developer/Administrator


  • Gathered requirements and developing client-specific solutions by understanding customer's business and technical environment.
  • Developed UI/UX changes for better user interface.
  • Implemented web-based Case Management Automation - Web-to-Case (on Case Object) to track and solve customer issues.
  • Set up Marketing Campaigns, Campaign Hierarchies, Lead Queries, Assignment rules, Web-to-Lead and Auto-Response rules.
  • Created Custom Profiles, Public Groups and Roles to distribute user rights and functionality.
  • Designed, and developed the Custom objects, Formula fields, validation rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application.
  • Effectively utilizing Process Builder and Flow to significantly improve the scalability and traceability of application.
  • Worked on implementing Sales Cloud and Quote (CPQ) with Apttus and setting up Products and Pricing related to Quotes and Quote Line Items.
  • Developed design document for data loader-based integration.
  • Configured price and quote deals appropriately and smoothly using ApttusCPQ. Handled simple to highly complex Product & Pricing Configurations across all Sales Channels.
  • Designed, developed and deployed Apex Classes, Triggers and packages for various functional needs in the application.
  • Worked on Creating Quotes and the Approval Process for Quotes. Integrated DocuSign composer and Apttus contracts so that agents could easily submit contracts and documentation.
  • Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
  • Integrated the SOAP and REST based Web Services for extracting the data from external systems to display in the pages of Salesforce.com.
  • Involved in creatingSalesforce1 mobile apps using Angular JS, Apex and Visual force.
  • Provided support ongoing Salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflow and triggers.
  • Used Force.com IDE to migrate code to the deployment instance and created visual force pages.
  • Used the Force.com IDE for testing and migrated the code to the deployment instance after testing.

Environment: Force.com platform, Apex Classes, Triggers, Data Loader, HTML, Workflow & Approvals, Reports, SOQL, SOSL, Custom Objects, Custom Tabs, Email Services, Security Controls, Apex language, Visual Force (Pages, Component & Controllers), Salesforce1, Java Script, Angular JS, Bootstrap, Eclipse IDE Plug-in, Jenkins, Jira, Windows XP, AWS, Apptus CPQ


Salesforce Business Analyst/Developer


  • Interacted with various business user groups for gathering requirements for Salesforce implementation and documented the Business and Software requirements.
  • Worked towards preparation of requirements management plan, business and functional requirement documents.
  • Assisted in designing and creation of training material and conducted internal training sessions for business users on Salesforce technology functionalities.
  • Performed SFDC Administrative tasks such as creating profiles, roles, users, page layouts, workflows & approval process, tasks, events.
  • Developed Custom business logic using Apex Classes, Triggers, Components, Visual Force pages and Controller Classes for various functional needs.
  • Configured the Case Management Process.
  • Deployed Apex using Force.com IDE, Force.com Migration Tool and Web Services API.
  • Worked with Apex Scheduler to invoke batch Apex classes at regular intervals.
  • Used Pick lists, Dependent Pick lists, and Record Types to enforce data quality.
  • Used Tab permissions, Record Type permissions and Field Level Security to implement Component-based security.
  • Used Tabular, Summary and Matrix reports to create Standard reports and Custom reports.
  • Designed and modified Approval processes and created Approval steps which used email alerts and field updates.
  • Worked with Approval processes that use Email Approvals and parallel Approval steps.
  • Analyzed different business reports and guided the team on deployment and customization of those reports inSalesforce.
  • Participated in JAD sessions involving Business Users and Sponsor groups to analyze and understand the business requirements.

Environment: Salesforce.com Platform, Apex language, Apex Custom Controllers, Visual force pages, Data Loader, HTML, JavaScript, Workflows, Approvals, Reports, Custom-Objects, Reporting Snapshots, SOQL, SOSL, Integration, Force.com Platform (Sandbox and production), Force.com IDE.


Software Developer


  • Actively participated in designing class and sequence diagrams as part of design documents for an application.
  • Actively participated in client meetings and suggested inputs for additional functionality.
  • Developed User Interface using HTML, CSS, JavaScript and JSP.
  • Developed web application using Java/J2EE.
  • Used Spring-AOP module for implementing features like logging and user session validations.
  • Expertise in managing Database and analyzing risks or problems and provide solutions.
  • Worked on writing complex SQL queries, Stored Procedures and triggers.
  • Worked on optimization of Java Web Services implementation which improved the execution time.
  • Hibernate ORM is used to write complex SQL queries to get data from database.
  • Took the responsibility of leading the team to work on many enhancements on web applications.
  • Implemented a Maven repository management system for Java development and release build environments.

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