SUMMARY

• All round experience in Software Development life cycle and RPA Life cycle, estimation, test strategy formulation, planning, execution, solution design, implementation, transition, and delivery.
• Providing end to end to RPA solution to client Business Process and RPA - COE roadmap.
• analysis design, best practice research, detailed requirements definition alignment, user-centric functional design, systems assessments, and user acceptance facilitation
• Collaborating with Project Managers, Architects, Global Re-Engineering Team, SME’s, Developers, and Designers on scope, solutions, constraints, and risks.
• Responsible for Analyzing, documenting, and advising on current and future business process models.
• Analyzing and documenting detailed functional requirements and business rules (Use Cases)
• RPA assessment and Solution designed for a business process.
• Responsible for creation of Process Design Document, Solution design document and approvals.
• Analyzing and documenting data requirements (from business needs perspective).
• Planning and facilitating workshops and end-user working sessions intended to surface requirements and validate designs.
• Provide project management and business analysis and design for various applications requiring customer and business input using meeting facilitation to determine needs and develop solutions

TECHNICAL SKILLS

RPA Tools: Blue prism, Automation Anywhere, UI Path & KRYON

API Automation Tool: ITKO/CA LISA

Automation Tools: QTP/UFT, Test Partner, Selenium - Java / C#.

Operating Systems: Windows, UNIX.

Bug tracking tool: Tele logic, Mantis, Quality Center /ALM, JIRA.

Data Base: Oracle 9i, DB2, SQL Server

Programming Languages: C, C++, JavaOthers TOAD, SOAP, IBM Mainframe, VB Script, IBM Data Cap.

PROFESSIONAL EXPERIENCE

Confidential - Austin - Texas

Senior Technical Consultant RPA

Technologies: Blue Prism, UI Path, MS Visio, IBM Mainframe, MS Office, Oracle.

Responsibilities:

• As a senior technical consultant providing End to End to RPA solution to client Business processes.
• Helping Leadership team for creating technical roadmap, strategies, and best practices for RPA Implementation.
• Understanding requirement from Business, define technical scope, process change and exercise due diligence
• Designed, developed and implemented the business process in multi-bot architecture by utilizing blue prism’s work queue.
• As an Application Architect Engage operations, Business, Compliance team & stakeholders to drive Business Process Management related improvements.
• Responsible for Code review, UAT, production deployment, Production validation and resolving production issues / Hot fixes using Blue Prism.
• Developed generic re-usable components using c# and integrated the same to Blue Prism Business Objects.
• Effectively utilized Blue Prism’s Recovery, Resume & Exception stages to categorize the Business, System and other type of exceptions and log with appropriate error details.
• Identified application specific re-usable components, designed, Developed and implemented the same using Blue Prism.
• Worked in both offshore and on shore execution model and Leading both offshore and onshore team and delivered the RPA projects with minimal issues.
• Understand business rules and provide an effective process and procedural solutions by implementing Robotic Automation solutions.

Confidential - Charlotte - NC

RPA Architect

Technologies: Blue Prism, MS Visio, IBM Mainframe, Jira, MS Office, Oracle.

Responsibilities:

• As an Architect providing End to End to RPA solution to Client Business process.
• As an Architect Engage operations, Business, and Compliance team & stakeholders to drive Business Process Management related improvements
• Creation of custom components for REST, SOAP web services using C#, Reading PDF’s and Generating XML using OCR Tools like IBM Data Cap and integration.
• Designing and Developing new Blue Prism processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
• Participate in non-functional and functional requirements gathering
• Understand business rules and provide an effective process and procedural solutions by implementing Robotic Automation solutions.
• Involved in high level RPA assessment and Solution designed for a business process.
• As an Architect providing End to End to solution for Business process using Robotic Process Automation.
• As an Application Architect Engage with Global Re-Engineering group, transformation team & stakeholders to drive Business Process Management related improvements
• Participate in non-functional and functional requirements gathering and exercise due diligence.
• Understand business rules and provide an effective process and procedural solutions by implementing Robotic Automation solutions.
• Created migration plan and Involved in migration of business process from Blue Prism-V4 to V5
• Involved in high level RPA assessment and Solution designed for a business process.
• Involved in creation of Process Design Document and Solution design document.
• Designing, Developing and implementation of RPA using BLUEPRISM and Automation Anywhere
• Reviewing & Fixing Business Process Production issues using Blue Prism / Automation Anywhere
• Evaluate weekly reports from the governance perspective and reach out to various stakeholders if feedback needs to be shared
• Created implementation plan for RPA solution design and get it sign of from operations.
• Create monthly dashboard based on Problem Management KPI’s and present it to the key stakeholders and Global Re-Engineering group.
• Work with the Amex Business, Operations, and Re-Engineering team, to identify process gaps and track them to closure.
• Help Amex Leadership in creating technical roadmap, strategies, best practices
• Perform Business Process Analysis activities and data study to identify the trends and improvement initiatives
• Drive improvements across all global teams to accomplish desired objectives as defined by the AMEX.
• Work with process audit teams to identify and close audit gaps.
• Co-ordinated with offshore and onshore team to understand the business requirement

Confidential, Austin - TX

Senior Automation Developer /Lead

Technologies: Selenium Web driver, Quality Center, Junit, Eclipse, Java. ITKO LISA, POSTMAN, WinSCP.

Responsibilities:

• As a QA Lead, ensured that QA activities for all releases are smooth and delivered stories with utmost quality and no slippage.
• Understand the application architecture, analyze the scope of LISA virtualization and propose solution
• Involved in planning, manage team members, identification of risks associated in the project and resolving issues of day-to-day activities.
• Represented QA team on daily scrum meetings and worked closely with Scrum Master for sprint estimation.
• Responsible for reviewing user stories to understand business processes, use cases and test scenarios.
• Involved in Estimating the Test effort required and creating the Test schedule
• Creating Virtual services using CA Lisa for the services which are temporally un-available
• Developing test scenarios, test cases and test coverage matrix for REST full services
• Developed API Automation test scripts using ITKO LISA and Java script.
• Reviewing and fixing API automation scripts using ITKO LISA.
• Create Virtualized service models and Images for SSP web services in ITKO LISA.
• Created virtual service models, images for web services from both consume and provider side.Stored procedure/JDBC virtualization using CA LISA
• Create seamless integration of LISA and the application to automatically switch between live environment and LISA virtual service
• Closely worked with Developer, product owners and QA team to resolving QA issues.
• Worked closely with Infra team, Release management team to ensure successful build deployment and triaging the issue if build fails.
• Co-ordinated with offshore and onshore team to understand the business requirement.

Confidential, Dallas - TX

Senior Automation Lead

Technologies: QTP/UFT, VB Scripts, Quality Center/ALM, Oracle Developer 10, IBM Mainframe (iSeries)

Responsibilities:

• Coordinated with QA Director, Project Manager, Development team and QA team in setting up release process to ensure for smooth deliverables.
• Organize and facilitate daily stand-up meetings, reviews, sprint and release planning and other Scrum-related meetings.
• Developed, communicated, maintained and enforced standards and guidelines for automation efforts.
• Designed and developed, automation test scripts using QTP/UFT for IBM mainframe application.
• Identified and developed new re-usable components to framework library using VBS.
• Troubleshooting QTP test scripts, resolving issues found during test run and reporting actual
• Developed automation framework libraries using descriptive programming approach.
• Participation in Test spec Review meeting with Dev. team & attending QA - Meetings.
• Preparing the monthly target and work schedules for the team members.
• Automated .com application using JBehave automation framework.
• Developed new test automation strategies and solutions.
• Developed new Hybrid Automation Framework using Selenium Web Driver and Java.
• Identified Re-Usable components in all modules and written Re-usable functions using Selenium Web driver and Java.
• Used relative Xpath to identify GUI Objects and minimize the run time automation failures.
• Writing, reviewing and fixing issues of automation test script using Java.
• Triaging automation test failures, resolving issues found during test run and reporting valid defects.
• Coordinated with onsite and offshore team member on a day to day deliverables.
• Creating Virtual services using ITKO/CA Lisa for the services which are temporally un-available
• Developed API Automation test scripts using ITKO/CA LISA and Java script.
• Reviewing and fixing API automation scripts using ITKO/CA LISA.
• Preparation of status report to Onsite co-coordinator on daily /weekly basis.
• Participated in Test spec Review meeting with Onsite team members and attended QA meetings

Confidential

Senior Automation Developer

Technologies: QTP 11.0. SVN, Quality Center, VB Script

Responsibilities:

• Developed automation plan to identify, track and manage all issues and risks associated in the project.
• Designed and developed new Hybrid Automation Framework using QTP and VB Script.
• Created automation framework libraries using QTP’s Descriptive programming approach
• Enhanced QTP scripts to improve performance, maintainability and Re-usability.
• Troubleshooting QTP test scripts failures and resolving issues found during test run
• Identified Re-Usable components in all modules and written Generic Functions using VB Script.
• Communicated with BA, QA, and Development team about issues and track them to closer.
• Participated in Test spec Review meeting and QA meetings.
• Co-ordinated with client to understand the scope of automation, planning and preparation of automation test plan.
• Managed team members by allocating tasks, resolving bottleneck s.
• Designed, developed New Data Driven Automation Framework to execute scripts in both IE & Firefox using QTP, VBS
• Assigning, tracking and verifying bugs and sending status report to Onsite co-coordinator on daily /weekly basis.
• Created automation framework libraries using QTP’s descriptive programming approach.
• Troubleshooting automation test failures and resolved issues found during test run using QTP / VB Script.
• Enhanced QTP/VB scripts to improve performance, maintainability and re-usability.
• Sent status report to Onsite co-coordinator on daily /weekly basis.
• Participated in Test spec Review meeting with Development team & attending QA - Meetings.

Confidential

Senior Automation Developer

Technologies: QTP 10.0, VB Scripts, Quality Center, Oracle Developer 10

Responsibilities:

• Organized and facilitated daily stand-up meetings, reviews, retrospectives, sprint and release planning.
• Tracked and communicated team velocity and sprint/release progress
• Designed and developed Data Driven Automation Framework to execute scripts in both IE-6 and IE-8 using QTP and VB Script.
• Wrote VB Script to validate data between Front end and DB using ODBC.
• Troubleshooting automated QTP test failures and resolving issues found during test run and reporting actual
• Identified Re-Usable components in different application and written Generic Functions using VB Scripts.
• Created automation framework libraries using descriptive programming approach.
• Participated in Test spec Review meeting with Development team and participated in daily Scrum Meetings.
• Prepared the monthly target and work schedules for the team members.
• Set up processes for effective KT, communication, handover in terms of test artifacts.
• Reported, assigned, and tracked bugs using Quality Center. Sent status report to Onsite co-coordinator on daily / weekly basis.
• Designed, developed Data Driven Automation Framework to execute scripts in multiple Windows Servers.
• Wrote and executed automation test scripts in different OS (Win 2003, 2008, Blade, Storage servers, Itanium Servers, VMware in both 32 and 64 bit and Linux Flavors).
• Designed, developed Data Driven Automation Framework to execute scripts in different Linux Flavors (SUSE Linux Enterprise Server 11 and 10, Red Hat Enterprise Linux Server Release 5.3).
• Validated automated test failures and resolved issues found during test execution
• Participated in Test spec Review meeting with Development team and QA meetings.

Confidential

Automation Consultant

Technologies: QTP 9.5, VB Script, QC, IBM Mainframe (iSeries/Host on Demand)

Responsibilities:

• Set up test environment for automation and ensured required knowledge from Onsite co-coordinators.
• Developed, communicated, maintained and enforced standards and guidelines for automation efforts.
• Designed, developed and executed automated QTP scripts using Keyword Driven Framework
• Developed and implemented new Keywords to the framework.
• Fixed automation test failures and resolving issues found during test execution
• Improved automation development efficiency, maintainability and re-usability.
• Set up processes for effective KT, communication, handover in terms of test artifacts.
• Participated in Test spec Review meeting with Dev team and QA teams.
• Prepared the monthly target and scheduled daily activity for the team members.
• Prepared Effective sprint regression suit by automation scripts using Soap UI Pro and QTP
• Designed, developed and executed automated QTP scripts with Automation Framework.
• Troubleshooting automated test failures and resolved issues found during test execution
• Improved automation development efficiency, maintainability and re-usability.
• Reported, assigned, tracked and verified bugs using Mantis.
• Participated defect review, retrospect meeting and implement the same in daily tasks.