SUMMARY

• 7+ years of experience as a Business Analyst with strong experience in the finance and banking domain.
• Strong experience in working in key phases of the Software Development Life Cycle (SDLC) such as, the Planning, Analysis (Concept), Define, Design, Development, Testing and coordinating User acceptance testing.
• Strong experience in banking/financial services industry - Loans, Regulatory, Commercial Lending, Capital Market, Treasury services, global payments, Retail Banking, Equities, Bonds (duration, convexity, yield-curve shift), Credit Risk, CorporateBanking and InvestmentBanking industries.
• Strong experience in banking/financial services industry - Loans, Regulatory, Commercial Lending, Capital Market, Treasury services, global payments, Retail Banking, Equities, Bonds (duration, convexity, yield-curve shift), Credit Risk, CorporateBanking and InvestmentBanking industries.
• Strong experience in Agile scrum framework for product development Strong project management experience.
• Experience in Defining, prioritizing and communicating secured agreement on project objectives and scope
• Ability to identify and communicate to project management any potential conflicts and dependencies between project.
• Expertise in Commercial Banking, Retail Banking and Investment banking domains with knowledge of Capital Markets, and Equity Trading systems.
• Extensive experience in Agile methodology.
• Outstanding knowledge of entire SAP modules and software testing procedures.
• Expert in writing User Stories and Acceptance Criteria.
• Proficient in Trading Life Cycle.
• Working Knowledge of Equities, Derivative products Futures, Options (OTC and Exchange traded), Swaps (Equity, CDS, Commodity and FX), Forwards, Fixed income, MBS, Collateralized Mortgage Obligations (CMOs) and Taxation.
• Interacted with the Oracle support team to resolve application issues, bugs and TAR/SR management Designed and developed test scripts.
• Assisted developers to implements, and communicates new procedures, products, and portfolio enhancements to high net worth clients
• Securities lending and borrowing, borrowing order requests, lending order requests, borrowing and lending message codes
• Expertise in Regulatory Reporting (BASEL II, BASEL III)
• Strong experience in designing and reviewing various documents including the System Requirement Specifications (SRS), Business requirements document (BRD), Use Cases, Functional Requirements Document (FRD), Non-Functional requirements documents (NFRD) Systems Design Specification (SDS), and testing documents.
• In depth knowledge of UML in visualizing and documenting the artifacts using Use Cases diagrams, Class diagrams, Sequence diagrams. Process maps and process flows
• Experienced in facilitating Joint Application Development (JAD), sessions, interviews, workshops and requirement elicitation sessions with end-users, clients, stakeholders and development team.
• Plan and conduct User Acceptance Testing and User Training with all necessary documentation.
• Experience in business process modeling, gap analysis, process improvement or re-engineering on medium to large-scale IT projects, describing the “as-is” and “to-be” business processes
• Experience leading a team of business analysts in the gathering of requirements for a complex project which include planning, organizing and assigning staff to researching, gathering and evaluating business process requirements.
• Excellent Communication and interpersonal skills, capable of acting as the arbiter between client and developer with respect to project implementation
• Strong analytical and documentation skills

TECHNICAL SKILLS:

Microsoft Tools: MS Project, MS office Suites, MS Visio, MS Visual Studio, MS SharePoint

Operating Systems: Windows XP/7/Vista/8, Mac OS X, Android, iOS, Linux

Project management tools: MS Project, JIRA, Oracle

Methodologies: Agile, Scrum, Waterfall

Programming Languages: Java, JavaScript, MS-SQL, Shell script, VB, HTML/DHTML, XML

Mockup Tools: MS Visio, Balsamic

QA Tools: JIRA, HP Q C, Version One

Domain Knowledge: Finance (Banking, Mortgage, Insurance, P & C)

PROFESSIONAL EXPERIENCE

Confidential, Derby, V

Business System Analyst

\Responsibilities:

• Oversee and manage project development from beginning to the end.
• Determine project scope and deliverables in accordance with the user supplied requirements while keeping in mind the senior management business strategies.
• Prepared BRS (Business Requirement Specification) and SRS (Software Requirement Specification). Also ensured the requirements are frozen and the Clients signoff on the SRS.
• Worked extensively with SMEs in understanding and documenting their requirements pertaining to the Home lending processes. Worked with all levels of clients. Elicit user requirements by conducting Brainstorming sessions, JAD sessions, and one on one process requirement gathering process.
• Verifies all aspect of Client Identification Program (CIP) and necessary account opening documents are provided and in accordance with know Your Customer (KYC) and Bank Secretary Act (BSA) standards.
• Completes extensive due diligence investigations using public and private database in accordance with Anti-Money Laundering (AML), BSA and other regulatory standards to assist business unit and prevent operational and reputational risks.
• Extensively used tools such as Rational Rose, Rational Requisite Pro, UML, MS Visio, MS Project, MS Office, MS Access
• Created a Traceability Matrix identifying and mapping the dependencies between the requirements.
• Peripheral Application Testing with payments processing applications inclusive of interface and database changes and upgrades.
• Directing, prioritizing, and implementing E2E process improvement initiatives on time and on budget
• Assisted with user testing of systems, developed and maintained quality procedures and ensured that appropriate documentation was in place Conducted User Acceptance Testing (UAT) and verified performance, reliability and fault tolerance issues for the application and the reports developed.
• Acted as liaison between IT and Business and gathered requirements for Portfolio accounting Security movement and asset control, trade processing free receipts and deliveries Involved in creating Data Flow Diagrams for Database of the Investment Portfolios.
• Perform transactional adjustments to client accounts requiring corrections
• Conducted System Integration Testing (SIT), User Acceptance Testing (UAT) and developed the test plan, test conditions and test cases.
• Identify/enhance processes for adding new accounts and/or custodians/record keepers for Held-Away and 401k Participant Directed processing.
• Implemented the concepts of Cash Management, Business Process Engineering (BPE) and Business Process Reengineering (BPR) to enhance the auditing and review process.
• Prepared Use Cases for the functional requirements to define the system rules. Created Use Case
• Diagrams, Activity Diagrams, Sequence Diagrams, and Dataflow Diagrams in MS Visio to effectively communicate the requirements.
• Line of Business: Risk and Fraud Management, Loan & Mortgage Processing Center BSA/AML compliance.
• Projects: MICR Line on Checks, Loan Payment Tracking Systems, ATM Terminal Card Authentication, Debit Card Transaction Approvals

Environment: MS Office, Oracle, SQL Server .NET, UML, TOAD, Blueprint, iRise Studio 8.0, MS Visio and SharePoint, HP Quality Center, agile and waterfall.

Confidential, TN

Sr. Business Analyst

Responsibilities:

• Oversee and manage project development from beginning to the end.
• Determine project scope and deliverables in accordance with the user supplied requirements while keeping in mind the senior management business strategies.
• Payments processing applications projects such as product amendments compliance/AML related and reporting requirements
• Prepared BRS (Business Requirement Specification) and SRS (Software Requirement Specification). Also ensured the requirements are frozen and the Clients signoff on the SRS.
• Created business process mapping document, analyzed the as-is business processes and created a to-be process using MS Visio.
• Worked extensively with SMEs in understanding and documenting their requirements pertaining to the Home lending processes. Worked with all levels of clients. Elicit user requirements by conducting Brainstorming sessions, JAD sessions, and one on one process requirement gathering process.
• Verifies all aspect of Client Identification Program (CIP) and necessary account opening documents are provided and in accordance with Know Your Customer (KYC) and Bank Secretary Act (BSA) standards.
• Completes extensive due diligence investigations using public and private database in accordance with Anti-Money Laundering (AML), BSA and other regulatory standards to assist business unit and prevent operational and reputational risks.
• Extensively used tools such as Rational Rose, Rational Requisite Pro, UML, MS Visio, MS Project, MS Office, MS Access
• Assisted with user testing of systems, developed and maintained quality procedures and ensured that appropriate documentation was in place Conducted User Acceptance Testing (UAT) and verified performance, reliability and fault tolerance issues for the application and the reports developed.
• Acted as liaison between IT and Business and gathered requirements for Portfolio accounting Security movement and asset control, trade processing free receipts and deliveries Involved in creating Data Flow Diagrams for Database of the Investment Portfolios.
• Conducted System Integration Testing (SIT), User Acceptance Testing (UAT) and developed the test plan, test conditions and test cases.
• Implemented the concepts of Cash Management, Business Process Engineering (BPE) and Business Process Reengineering (BPR) to enhance the auditing and review process.
• Configured and customized Accounts Receivable and Accounts Payable screens including creation of Vendors, Customers, Account Groups, Tolerance Groups, Automatic Account Determination etc.
• Prepared Use Cases for the functional requirements to define the system rules. Created Use Case
• Diagrams, Activity Diagrams, Sequence Diagrams, and Dataflow Diagrams in MS Visio to effectively communicate the requirements.
• Line of Business: Risk and Fraud Management, Loan & Mortgage Processing Center BSA/AML compliance.
• Projects: MICR Line on Checks, Loan Payment Tracking Systems, ATM Terminal Card Authentication, Debit Card Transaction Approvals

Environment: MS Office, Oracle, SQL Server .NET, UML, RUP, TOAD, Brio intelligence, Blueprint, iRise Studio 8.0, MS Visio and SharePoint, Oracle Report Developer 10g, HP Quality Center, agile and waterfall.

Confidential, FL

Business Analyst

Responsibilities:

• Ensured proper accounting of general ledger transactions and prepared monthly general ledger reconciliations.
• Served as backup for other general ledger accountants, including generating and maintaining financial statements reports.
• Performed necessary functions to assist in the maintenance of accounts and system.
• Assisted with month-end close which included reviewing and posting all inventory related automated journal entries.
• Participated in requirement analysis by gathering both functional and non-functional requirements via user interviews and JAD sessions with the process owners, stakeholders and document analysis and represented the requirements in RTM using Requisite Pro.
• Assessed the flaws in the existing as-is accounting system and made clear recommendations of Business process improvements and BPR, incorporated them in the future to-be system design.
• Wrote user requirement specification (URS) and Functional requirements specification (FRS) as per the Business requirements and process flow.
• Performed business process GAP analysis and identified the areas to improve the efficiency of the business process. Created business process mapping document, analyzed the as-is business processes and created a to-be process using MS Visio.
• Developed UML Use Cases for the application using Rational Rose and prepared the detailed Workflow diagram based on the proposed enhancements for the system.
• Developed Process (DFD) and data (ER) models for the as-is and to-be systems.
• Actively involved in the UML based Class, Communication and activity Diagrams for certain modules of the application in collaboration with Design Team.
• Extensively interacted with both user group and development team in coming up with structured charts, Class and Sequence diagrams.
• Interacted in the designing of Oracle database.
• Used Ration Clear Quest for all types of change requests, including defects, enhancements, issues and documentation changes with a flexible workflow process.
• Successfully assisted my team to switch from Waterfall Methodology to Agile Methodology
• Converted FRD documents into User Story and updated in the backlog using the JIRA tool
• Attended daily standup meetings with Scrum Master and Product owner
• Developed modules in the HR department for the user education and training about the new system.

Tools & Technologies: Waterfall, Agile, SCRUM, JIRA, Rational Requisite Pro, Rational XDE, Rational Rose, Rational Clear Quest, Base Clear Case, MS Project, MS Office Suite, MS Visio.

Confidential UT

Business Analyst

Responsibilities:

• Defining the scope of the project and identifying the major actors.
• Extensively done GAP analysis in the project as therewere numerous'As-Is'and'To-Be'conditions.
• Facilitated numerous Joint Application Development (JAD) sessions utilized for the creation of design documents, gathering requirements, reviewing functional specificationsand system specifications for applications.
• User Acceptance Testing: test scenario/test case preparation, defect management, overall UAT execution oversight, management etc.
• Worked with technical team and business stakeholders to formulate and validate project & business requirements/scope.
• Established aBusinessAnalysis methodology aroundAgile (SDLC)methodology and Participated in managing UAT along with Business SMEs.
• Worked with application development team on Test issues and conducted daily status meetings with Development and User Team during UAT.
• Created and maintained schedule for employee training oracle or PowerBuilder and used SAS Enterprise Guide.
• Prepared and managed UAT Materials UAT Test Cases to include various steps involved for UAT and to have proper coverage of requirements.
• Responsible for gathering requirements from users, mainlypricingand Mainframe professionals.
• Responsible for decomposing High LevelBusinessrequirement into functional specifications.
• Followed Agile Methodology to emphasize on real time communication over written documentation.
• Documented the Use Cases and Activity diagrams using MS Visio to understand the requirements and communicate them to the development team.
• Analyzed and implemented business rules through an agile software development process, using pair programming, unit testing, short iterations, and close customer relationship.
• Involved in the creation and maintenance of the Workflow plans and artifacts.
• Performed Gap analysis for the modules in production, conducted feasibility study and performed impact analysis for proposed enhancements.
• Created test scenarios based on user stories and requirements - conducted UAT workshop.
• Worked with the Project Manager on various Project Management activities like keeping track of Project Status, Deadlines, Environment Request, and Compliance Issues.
• Conducted workflow, process diagram and gap analyses to derive requirements for existing systems enhancements using UML.
• Created test scripts for Security, Positive, Negative and User Acceptance Testing (UAT)

Environment: Requisite Pro, MS Visio, Agile, Version One, SCRUM, Oracle, Clear Quest, Oracle SQL, Rational Requisite Pro, UNIX, HP ALM/Quality Center, Etc.

Confidential, Albert Lea, MN

Sr. Business Analyst

Responsibilities:

• Extensive knowledge and experience working on MS Excel, MS Visio and MS Projects in order to conduct a detailed financial analysis of various projects and presenting the findings in form of PowerPoint Presentations or Research reports during executive level meetings.
• Responsible for delivering IBM BPM solutions to key customers engage and manage project delivery and process improvement.
• Documented Business Requirement Document (BRD), Technical Requirement Specification (TRS) and Functional Requirement and specification (FRS) for the integration of IBM BPM too
• Conducted project analysis using MS Projects, MS Visio, and CPM, PERT and participated in each phase of the SDLC.
• Designed Business Process Models using UML methodology (Process Flows, Activity diagrams, Sequence diagrams and Collaboration diagrams on MS Visio.
• Performed GAP analysis of business rules, business and system process flows, user administration, and requirements.
• Worked on project related to automation of gathering business requirements, analysis, functional specification, underwriting rules and review process.
• Worked alongside with compliance and regulatory team to maintain Federal Regulations for BSA/AML audits.
• Conducted a detailed SWOT analysis, GAP analysis, cost benefit analysis, As-Is & To-Be analysis and ROI analysis.
• Maintained current loan and pricing information on the online banking website.
• Complied with regulatory requirements, including the Bank Secrecy Act, Anti-Money, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
• Submitted loan applications to the underwriter for verification and recommendations.
• Successfully closed an average of 10 loans per month.
• Responsible for client asset base including bond funds and city funds.
• Identified needs of Business users, Stakeholders and SME by gathering requirements and analyzing various documents.
• Gathering of Businessrequirements in consultation with users and prepared an E-Compensation Businessrequirements document.
• Worked on help tools like TOAD, SQL developer to view employee transactions.
• Work with offshore team and build the custom solution using HIVE and OFSAA
• Used Change Request Forms (CRF) to file change requests received from the clients.
• Reviewed technical specifications to develop test plans, test objectives, test cases and scripts.
• Conducted testing extensively using HP Quality Center.
• Participated in User Acceptance Testing (UAT) as well as helped in developing QA Test Plans for Functional Integration Testing.
• Responsible for Gap Analysis of AS-IS to TO-BE system
• Reviewed and analyzed key elements of each KYC due diligence cases using Mantas and ECM.
• Review and analyze key elements of each KYC due diligence case.
• Exposure to various SDLC methodologies like waterfall, agile, scrum.

Environment: Windows, MS Access, MS Office (MS Word, MS Excel, MS PowerPoint, MS Visio), ETL, .NET, Oracle, Crystal reports, OOAD, UML, SQL, SWOT, Teradata, GAP, KYC, AGILE, SCRUM, Calypso, OFSAA, HIVE, EDD, ECM, DDC.

Confidential, East Providence, RI

Sr. Business Analyst

Responsibilities:

• Facilitated and participated in the meeting sessions with the business users and stakeholders to define the project scope and boundaries.
• Assisted the project manager in developing scope and vision documents describing primarily the goals, objective and scope of the project.
• Involved in identifying business process and developing business process flow diagrams
• Validated the various business processes with a committee of Subject Matter Experts (SME's) like Mortgage Servicers, Underwriters, Sales and Lending support to ensure the rules and guidelines have been met.
• Elicited requirements through brainstorming, Joint Application Development (JAD) and interview sessions.
• Created the Business Requirement Documents (BRD) and the Functional Requirement Documents (FRD).
• Wrote Use Cases and developed various models like Use Case Diagrams, Activity Diagrams and State Diagrams for modules like Reports, Notifications etc.
• Maintained a structured approach in organizing requirements to ensure that critical business rules and requirements are met.
• Functioned as a liaison between various business users and the technical team throughout the project lifecycle.
• Involved in maintaining the Requirement Traceability Matrix (RTM).
• Participated in test cases reviews to make sure that all the requirements have been covered and accurately tested.
• Wrote test cases for conducting Use Acceptance Testing.
• Involved in creating User Manuals and training end users.

Environment: MS SQL Server, HPQC, MS Office Tools, MS Outlook, MS Visio, Blueprint Rational Rose

Confidential, Flushing, NY

Jr. Business Analyst

Responsibilities:

• Worked with Scrum Master. Implemented the Agile methodology of software development to developed User Stories and Dashboard for the system.
• Facilitated in Daily Stand-Up meetings to gather team’s progress on the project.
• Facilitated in Release Planning (backlog grooming), Sprint Review Meeting, and Sprint Retrospective Meeting.
• Facilitated JAD sessions for the requirement analysis.
• Conducted meetings with business users and SMEs to identify and gather various Functional and Non-Functional requirements
• Wrote use case diagrams to facilitate requirements gathering process and ensuring documentation compliance process.
• Participated in team meetings to improve overall implementation process.
• Functioned as the primary liaison between the business stakeholders, operations and the development team throughout the project cycle.
• Identified Actors, Activities, Artifacts and Workflows and developed use case diagram using Rational Rose.
• Involved in the creation and maintenance of the workflow plans and artifacts.
• Played a pivotal role in Planning, Testing, and Implementing system enhancement requests.

Environment: MS Visio, Waterfall Methodology, CaliberRM, SQL Navigator, Oracle, SQL Server, CMM, Star Team.