Sr. Unica Campaign Analyst Resume
VA
PROFESSIONAL SUMMARY
- Over 6 years data warehousing projects experience in various phases like Data Analysis, validation, Modeling, Extraction, Transformation, Loading and reporting using TERADATA(V2R5,V2R6,V12), UNICA AFFINIUM CAMPAIGN, ORACLE, SQL SERVER and DB2.
- Primary experience in TERADATA BTEQ, MLOAD, FLOAD, TPUMP and ORACLE (SQL, PLSQL).
- Experience in banking, Telecom and Health care management industry business processes.
- Capable of designing and configuration of complex systems wif best practices.
- Strong Teradata skills that include build/maintain tables, indexes & build/maintain SQL, PL/SQL scripts, Stored Procedures, Triggers and Functions.
- Created Waterfall Reports for the most of the marketing campaigns.
- Performed Tuning the queries and Troubleshooting the errors of the campaign flowchart
- Extensive experience in building complex campaigns in Affinium campaign.
- Developed Test campaign and canary campaigns in the Affinium Tool.
- Experience in writing UNIX Shell Scripts and Database validation scripts.
- Worked on Email campaigns, inbound, outbound, Direct Mail and In Statement Letters using Unica’s Affinium Campaign.
- Involved in gathering business and database requirements.
- Experience in building data marts, data structures, data storages, data warehouses, data Archives, data analysis.
- Experience in understanding Teradata data dictionary and normalization techniques.
- Good interaction wif Business Analysts, Project managers, Operations/ process, Financial analyst and team members to coordinate job tasks.
- Designing, Developing, implementation of the Data marts, Data Structures, Stored Procedures, Functions, Dataware house tables, views, Materialized Views, Indexes Confidential Database level using PL/SQL, Oracle.
- Designed and developed weekly, monthly reports related to the marketing and financial departments by using SQL, PL/SQL, Ms Excel, Ms Access, and Teradata.
- Create Join Indexes, Primary Partitioned Indexes Added Collect Statistics from better performance.
- Archived the old data by converting them in to SAS data sets and flat files.
- Performing Data validation, Data integrity, Data Quality checking before delivering data to operations, Business, Financial analyst by using Oracle, Teradata, Bteq.
- Experienced in developing batch programs by using SQL, PL/SQL and shell scripts and in using SQL*Loader for loading data from flat files into Oracle tables.
- Very proficient in performance tuning and Query Optimization using utilities like, SqlTrace, Tkprof.
- Excellent skills in Ms Office (Ms Word Ms Excel, Ms PowerPoint, Ms Access)
- Wif Excel/VBA and MS Access Implemented, developed, and supported financial applications regarding Interest Rate Swaps.
- Experience creating design documentation related to system specifications including user interfaces, security and control, performance requirements and data conversion.
- Worked wif the users and testing teams to implement the business logic as expected.
- Good experience working wif very large databases and Performance tuning.
- Creative to understand complex problems and finding right solutions in time
- Team Player as well as able to work independently wif minimum supervision, innovative & efficient, good in debugging and strong desire to keep pace wif latest technologies
TECHNICAL SKILLS
- TeradataV2R4/V2R5/V2R6/V12
- Unica affinium campaign 8.2
- Unica Plan
- Aprimo
- Oracle10g/9i
- SQLserver2000/2005
- MS Access
- Business Objects 5.x/XI R2
- SSRS
- Sun Solaris 8/9/10
- SUSE Linux
- Windows
- 2003/2000/XP/NT
- IBM AIX 4.3/4.5/5.2
- UNIX shell scripting
- PERL
- BTEQ
- Fast Load
- Multi Load
- Fast Export
- T Pump
- SQL*Loader
- Teradata Manager
- Performance Monitor
- TeradataProfiler
- TeradataAdministrator
- TeradataParallel
- Transporter (TPT) and Teradata
- SQLAssistant
PROFESSIONAL EXPERIENCE
Confidential, VA
Sr. Unica Campaign Analyst
Responsibilities:
- Interacted wif business users and gatheird the requirements.
- Extracted customer data form database using SQL which included analysis of large data sets.
- Developed the campaigns based on business requirements.
- Developed various SQL scripts to create business logic
- Worked on Direct Mail campaigns
- Generated weekly report wif the help of NETEZZA, SQL and MS Excel
- Scheduled the flowcharts to run during night times.
- Build new flowcharts using existing flowcharts and existing templates and data manipulation process of the flowchart.
- Created Derived fields and Uservars depending upon the campaign
- Used snapsot, sample and audience process boxes
- Worked wif various direct marketing campaigns and provided analysis and reports
- Extracted data from various production databases using Netezza to meet Campaign data needs.
- Permformed the SEGMENTATION and analyzed using Unica affinium tool.
- Reported to Campaign manager on excution as well as data needs
- Created test and control populations for Direct Marketing based on the business rules. Interacted wif business users and gatheird business requirements.
- Extensively worked on cell split specifications and ISP campaigns
- Developed monthly campaigns and weekly campaigns based on the requirements.
Environment: Netezza, win SQL Unica Affinium campaign 7.5, 6.01, Oracle, SQL, PL/SQL, UNIX, Windows 2000/NT UNIX, Edit Plus
Confidential, Atlanta, GA
Sr. Unica Campaign Analyst
Responsibilities:
- Provided Data Analysis, gatheird Business requirements and Designed and developed various Business Reports
- Developed the campaigns based on business requirements.
- Developed various BTEQ scripts to create business logic and process the data.
- Generated weekly, bi weekly, monthly reports wif help Teradata, SQL, BTEQ, MS Access, MS Excel, UNIX, SAS.
- Worked on EMAIL, Direct Mail and SMS campaigns.
- Developed the control population for specific campaigns
- Created adhoc campaign, recurring campagins and emergency campaigns
- Worked wif business analysts by providing specific and crucial information through data mining using Teradata, SQL, Bteq and UNIX
- Worked on loading of data from several flat files sources to Staging using Teradata MLOAD, FLOAD and Tpump.
- Created custom macro’s and triggers
- Scheduled the flowcharts to run during night times.
- Created Derived fields and Uservars depending upon the campaign
- Query optimization (explain plans, collect statistics, Primary and Secondary indexes).
- Permformed the SEGMENTATION and analyzed using Unica affinium tool.
- Kicked off jobs to download flatfiles and SAS data sets using SAS.
- Used Audience, maillist and snapshot process box
- Monitoring the existing code performance and to change the code for better performance.
- Performed data validations, Data integrity before delivering data to operations.
- Created SQL Library for all business related questions.
- Developed SQL queries for Extracting data from production database and built data structures, reports.
- Designed, Developed Ad - hoc reports as per business analyst, operation analyst, project manager data request..
- Performed various data pull from Teradata One View Data warehouse using SQL Assistant and Bteq
- The SQL Assistant has been used to query the database objects to validate the data quality
- Wrote complex SQL for few custom macro’s for use in the flowchart.
- Collected Stats on user tables in pre and post process of a select and segment process boxes.
- Developed monthly campaigns and weekly campaigns based on the requirements.
- Used Fast Exports to generate Flat files after the Change data capture has been accomplished which in turn creates a loadable file that is used to load the database
- Performance tuning and Optimization of large database for fast accessing data and reports Ms Excel, Unix, Oracle, Teradata being used for data transformation
Environment: Teradata V12, SQL Assistant, Unica Affinium campaign 8.2, Teradata utilities (BTEQ, FastLoad, Fast Export) 6.01, Oracle, SQL, PL/SQL, UNIX, Windows 2000/NT UNIX, SAS 9.1.3, SQL Assistant, SAS .
Confidential, Blue bell, PA
Sr. Unica Analyst
Responsibilities:
- Participated in Requirement collection process and compiled them to User Requirements.
- Developing and executing campaigns manually using Unica affinium campaigns.
- Worked on Medicare part D and part B campaigns
- Developed the welcome kits campaigns for the new members
- Executed the campaigns of drug coverage and temporary coverage
- Created various channels of Phone, Email and Direct Mail campaigns
- Worked on prescriptions of the members
- Extracted data from various production databases using Teradata to meet Campaign data needs.
- Reported to Campaign manager on excution as well as data needs.
- Documented campaign methodology and provided technical/functional help to other team members.
- SQL scripts were developed for accessing data from the Teradata tables.
- Tuned the SQL queries for optimum performance.
- Involved in Analysis, Design, Development and Testing for Finance domain of Alcatel-Lucent.
- Migrated the campaigns from Oracle to Teradata
- FTP ‘ed the files to Vendor
- Developed the waterfall reports in the campaign
- Created and tested BTEQ, MLOAD & FLOAD Scripts
- Solved the production campaign issues.
- Created numerous Volatile, Global, Set, MultiSet tables.
- Used Inner, Outer Join, UNION,INTERSECT, CUBE, RANK, QUANTILE,
- And OLAP functions CSUM, MSUM, MAVG, MDIFF.
- Created numerous scripts wif Teradata utilities BTEQ, MLOAD and FLOAD.
- Analyze, design, code, test, implement and a support data warehousing extract programs and end-user reports and queries.
- Created numerous SQL as per project requirement.
- Used Basic Teradata Query utility for reporting Purpose.
- Developed Basic Teradata Query (BTEQ) for Interactive & batch queries.
- Developed complex campaigns such as Health savings account for new members.
- Assisted in maintaining campaign environment, including development and maintenance of standard and reusable components wif campaign management tool, executing periodic tasks, and maintaining procedural documentation.
- Highly competent in software development lifecycle methodology and feasibility through the evaluation of the existing version of the Affinium campaign.
- Identified the deficiencies of the current version and requested for the Unica enhancements for the system improvements, proposed the new environment which includes new Triggers, Macros and system tables.
- Worked on Medicare Patient’s acquisition and Management campaigns.
Environment: Teradata V2R5,V2R6, Unica affinium campaign 7.2, Unica plan, Aprimo, MLOAD, FLOAD, BTEQ, Tpump utilities, SAS, UNIX, Oracle, SQL and PL/SQL.
Confidential, NC
Campaign Analyst
Responsibilities:
- Interacted wif business users and gatheird the requirements.
- Extracted customer data form database using SQL which included analysis of large data sets.
- Scrubbing and subsetting data for the purpose of sustaining data accuracy as well as maintaining data quality; creating and selecting new variables
- Build new flowcharts using existing flowcharts and existing templates and data manipulation process of the flowchart.
- Worked wif various direct marketing campaigns and provided analysis and reports
- Created test and control populations for Direct Marketing based on the business rules. Interacted wif business users and gatheird business requirements.
- Supported and maintained SAS applications for new campaigns.
- Created Macros and Triggers in Affinium campaign.
- Performed validations on fulfillment tables to make sure we populated right values into the table.
- Mentioned notes in the general tab of the process box to give more understanding of flowchart.
- Participated in analysis, design, coding and development to build staging tables, views and SQL files.
- Retrieved the customer credit limit, utilization and spending of the card from the database.
- Stored account holders credit information into warehouse.
- Generated risk of the customer based on fico score.
- Generated Monthly Business Review (MBR) reports and Quarterly Business Review (QBR) reports.
- Supported Monthly and weekly campaigns using Unica’s Affinium Campaign
- Created flowcharts from existing templates and data manipulation process of flowchart in Affinium
- Communicate wif Business Analysts to capture the Business Needs of the specific campaign.
- Create tables, indexes, String Functions, Outer Joins in Teradata.
- Performed two kinds of data loading processes (Daily and Weekly) depending on the frequency of source data.
Environment: Teradata, Unica Affinium campaign, SQL, PL/SQL, SAS, Oracle, PL/SQL,Toad, UNIX SHELL SCRIPT, MS ACCESS, SQL*Loader, Micro Strategy, Brio, ETL, VBA, Ftp.