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Sr. Unica Campaign Analyst Resume

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VA

PROFESSIONAL SUMMARY

  • Over 6 years data warehousing projects experience in various phases like Data Analysis, validation, Modeling, Extraction, Transformation, Loading and reporting using TERADATA(V2R5,V2R6,V12), UNICA AFFINIUM CAMPAIGN, ORACLE, SQL SERVER and DB2.
  • Primary experience in TERADATA BTEQ, MLOAD, FLOAD, TPUMP and ORACLE (SQL, PLSQL).
  • Experience in banking, Telecom and Health care management industry business processes.
  • Capable of designing and configuration of complex systems wif best practices.
  • Strong Teradata skills that include build/maintain tables, indexes & build/maintain SQL, PL/SQL scripts, Stored Procedures, Triggers and Functions.
  • Created Waterfall Reports for the most of the marketing campaigns.
  • Performed Tuning the queries and Troubleshooting the errors of the campaign flowchart
  • Extensive experience in building complex campaigns in Affinium campaign.
  • Developed Test campaign and canary campaigns in the Affinium Tool.
  • Experience in writing UNIX Shell Scripts and Database validation scripts.
  • Worked on Email campaigns, inbound, outbound, Direct Mail and In Statement Letters using Unica’s Affinium Campaign.
  • Involved in gathering business and database requirements.
  • Experience in building data marts, data structures, data storages, data warehouses, data Archives, data analysis.
  • Experience in understanding Teradata data dictionary and normalization techniques.
  • Good interaction wif Business Analysts, Project managers, Operations/ process, Financial analyst and team members to coordinate job tasks.
  • Designing, Developing, implementation of the Data marts, Data Structures, Stored Procedures, Functions, Dataware house tables, views, Materialized Views, Indexes Confidential Database level using PL/SQL, Oracle.
  • Designed and developed weekly, monthly reports related to the marketing and financial departments by using SQL, PL/SQL, Ms Excel, Ms Access, and Teradata.
  • Create Join Indexes, Primary Partitioned Indexes Added Collect Statistics from better performance.
  • Archived the old data by converting them in to SAS data sets and flat files.
  • Performing Data validation, Data integrity, Data Quality checking before delivering data to operations, Business, Financial analyst by using Oracle, Teradata, Bteq.
  • Experienced in developing batch programs by using SQL, PL/SQL and shell scripts and in using SQL*Loader for loading data from flat files into Oracle tables.
  • Very proficient in performance tuning and Query Optimization using utilities like, SqlTrace, Tkprof.
  • Excellent skills in Ms Office (Ms Word Ms Excel, Ms PowerPoint, Ms Access)
  • Wif Excel/VBA and MS Access Implemented, developed, and supported financial applications regarding Interest Rate Swaps.
  • Experience creating design documentation related to system specifications including user interfaces, security and control, performance requirements and data conversion.
  • Worked wif the users and testing teams to implement the business logic as expected.
  • Good experience working wif very large databases and Performance tuning.
  • Creative to understand complex problems and finding right solutions in time
  • Team Player as well as able to work independently wif minimum supervision, innovative & efficient, good in debugging and strong desire to keep pace wif latest technologies

TECHNICAL SKILLS

  • TeradataV2R4/V2R5/V2R6/V12
  • Unica affinium campaign 8.2
  • Unica Plan
  • Aprimo
  • Oracle10g/9i
  • SQLserver2000/2005
  • MS Access
  • Business Objects 5.x/XI R2
  • SSRS
  • Sun Solaris 8/9/10
  • SUSE Linux
  • Windows
  • 2003/2000/XP/NT
  • IBM AIX 4.3/4.5/5.2
  • UNIX shell scripting
  • PERL
  • BTEQ
  • Fast Load
  • Multi Load
  • Fast Export
  • T Pump
  • SQL*Loader
  • Teradata Manager
  • Performance Monitor
  • TeradataProfiler
  • TeradataAdministrator
  • TeradataParallel
  • Transporter (TPT) and Teradata
  • SQLAssistant

PROFESSIONAL EXPERIENCE

Confidential, VA

Sr. Unica Campaign Analyst

Responsibilities:

  • Interacted wif business users and gatheird the requirements.
  • Extracted customer data form database using SQL which included analysis of large data sets.
  • Developed the campaigns based on business requirements.
  • Developed various SQL scripts to create business logic
  • Worked on Direct Mail campaigns
  • Generated weekly report wif the help of NETEZZA, SQL and MS Excel
  • Scheduled the flowcharts to run during night times.
  • Build new flowcharts using existing flowcharts and existing templates and data manipulation process of the flowchart.
  • Created Derived fields and Uservars depending upon the campaign
  • Used snapsot, sample and audience process boxes
  • Worked wif various direct marketing campaigns and provided analysis and reports
  • Extracted data from various production databases using Netezza to meet Campaign data needs.
  • Permformed the SEGMENTATION and analyzed using Unica affinium tool.
  • Reported to Campaign manager on excution as well as data needs
  • Created test and control populations for Direct Marketing based on the business rules. Interacted wif business users and gatheird business requirements.
  • Extensively worked on cell split specifications and ISP campaigns
  • Developed monthly campaigns and weekly campaigns based on the requirements.

Environment: Netezza, win SQL Unica Affinium campaign 7.5, 6.01, Oracle, SQL, PL/SQL, UNIX, Windows 2000/NT UNIX, Edit Plus

Confidential, Atlanta, GA

Sr. Unica Campaign Analyst

Responsibilities:

  • Provided Data Analysis, gatheird Business requirements and Designed and developed various Business Reports
  • Developed the campaigns based on business requirements.
  • Developed various BTEQ scripts to create business logic and process the data.
  • Generated weekly, bi weekly, monthly reports wif help Teradata, SQL, BTEQ, MS Access, MS Excel, UNIX, SAS.
  • Worked on EMAIL, Direct Mail and SMS campaigns.
  • Developed the control population for specific campaigns
  • Created adhoc campaign, recurring campagins and emergency campaigns
  • Worked wif business analysts by providing specific and crucial information through data mining using Teradata, SQL, Bteq and UNIX
  • Worked on loading of data from several flat files sources to Staging using Teradata MLOAD, FLOAD and Tpump.
  • Created custom macro’s and triggers
  • Scheduled the flowcharts to run during night times.
  • Created Derived fields and Uservars depending upon the campaign
  • Query optimization (explain plans, collect statistics, Primary and Secondary indexes).
  • Permformed the SEGMENTATION and analyzed using Unica affinium tool.
  • Kicked off jobs to download flatfiles and SAS data sets using SAS.
  • Used Audience, maillist and snapshot process box
  • Monitoring the existing code performance and to change the code for better performance.
  • Performed data validations, Data integrity before delivering data to operations.
  • Created SQL Library for all business related questions.
  • Developed SQL queries for Extracting data from production database and built data structures, reports.
  • Designed, Developed Ad - hoc reports as per business analyst, operation analyst, project manager data request..
  • Performed various data pull from Teradata One View Data warehouse using SQL Assistant and Bteq
  • The SQL Assistant has been used to query the database objects to validate the data quality
  • Wrote complex SQL for few custom macro’s for use in the flowchart.
  • Collected Stats on user tables in pre and post process of a select and segment process boxes.
  • Developed monthly campaigns and weekly campaigns based on the requirements.
  • Used Fast Exports to generate Flat files after the Change data capture has been accomplished which in turn creates a loadable file that is used to load the database
  • Performance tuning and Optimization of large database for fast accessing data and reports Ms Excel, Unix, Oracle, Teradata being used for data transformation

Environment: Teradata V12, SQL Assistant, Unica Affinium campaign 8.2, Teradata utilities (BTEQ, FastLoad, Fast Export) 6.01, Oracle, SQL, PL/SQL, UNIX, Windows 2000/NT UNIX, SAS 9.1.3, SQL Assistant, SAS .

Confidential, Blue bell, PA

Sr. Unica Analyst

Responsibilities:

  • Participated in Requirement collection process and compiled them to User Requirements.
  • Developing and executing campaigns manually using Unica affinium campaigns.
  • Worked on Medicare part D and part B campaigns
  • Developed the welcome kits campaigns for the new members
  • Executed the campaigns of drug coverage and temporary coverage
  • Created various channels of Phone, Email and Direct Mail campaigns
  • Worked on prescriptions of the members
  • Extracted data from various production databases using Teradata to meet Campaign data needs.
  • Reported to Campaign manager on excution as well as data needs.
  • Documented campaign methodology and provided technical/functional help to other team members.
  • SQL scripts were developed for accessing data from the Teradata tables.
  • Tuned the SQL queries for optimum performance.
  • Involved in Analysis, Design, Development and Testing for Finance domain of Alcatel-Lucent.
  • Migrated the campaigns from Oracle to Teradata
  • FTP ‘ed the files to Vendor
  • Developed the waterfall reports in the campaign
  • Created and tested BTEQ, MLOAD & FLOAD Scripts
  • Solved the production campaign issues.
  • Created numerous Volatile, Global, Set, MultiSet tables.
  • Used Inner, Outer Join, UNION,INTERSECT, CUBE, RANK, QUANTILE,
  • And OLAP functions CSUM, MSUM, MAVG, MDIFF.
  • Created numerous scripts wif Teradata utilities BTEQ, MLOAD and FLOAD.
  • Analyze, design, code, test, implement and a support data warehousing extract programs and end-user reports and queries.
  • Created numerous SQL as per project requirement.
  • Used Basic Teradata Query utility for reporting Purpose.
  • Developed Basic Teradata Query (BTEQ) for Interactive & batch queries.
  • Developed complex campaigns such as Health savings account for new members.
  • Assisted in maintaining campaign environment, including development and maintenance of standard and reusable components wif campaign management tool, executing periodic tasks, and maintaining procedural documentation.
  • Highly competent in software development lifecycle methodology and feasibility through the evaluation of the existing version of the Affinium campaign.
  • Identified the deficiencies of the current version and requested for the Unica enhancements for the system improvements, proposed the new environment which includes new Triggers, Macros and system tables.
  • Worked on Medicare Patient’s acquisition and Management campaigns.

Environment: Teradata V2R5,V2R6, Unica affinium campaign 7.2, Unica plan, Aprimo, MLOAD, FLOAD, BTEQ, Tpump utilities, SAS, UNIX, Oracle, SQL and PL/SQL.

Confidential, NC

Campaign Analyst

Responsibilities:

  • Interacted wif business users and gatheird the requirements.
  • Extracted customer data form database using SQL which included analysis of large data sets.
  • Scrubbing and subsetting data for the purpose of sustaining data accuracy as well as maintaining data quality; creating and selecting new variables
  • Build new flowcharts using existing flowcharts and existing templates and data manipulation process of the flowchart.
  • Worked wif various direct marketing campaigns and provided analysis and reports
  • Created test and control populations for Direct Marketing based on the business rules. Interacted wif business users and gatheird business requirements.
  • Supported and maintained SAS applications for new campaigns.
  • Created Macros and Triggers in Affinium campaign.
  • Performed validations on fulfillment tables to make sure we populated right values into the table.
  • Mentioned notes in the general tab of the process box to give more understanding of flowchart.
  • Participated in analysis, design, coding and development to build staging tables, views and SQL files.
  • Retrieved the customer credit limit, utilization and spending of the card from the database.
  • Stored account holders credit information into warehouse.
  • Generated risk of the customer based on fico score.
  • Generated Monthly Business Review (MBR) reports and Quarterly Business Review (QBR) reports.
  • Supported Monthly and weekly campaigns using Unica’s Affinium Campaign
  • Created flowcharts from existing templates and data manipulation process of flowchart in Affinium
  • Communicate wif Business Analysts to capture the Business Needs of the specific campaign.
  • Create tables, indexes, String Functions, Outer Joins in Teradata.
  • Performed two kinds of data loading processes (Daily and Weekly) depending on the frequency of source data.

Environment: Teradata, Unica Affinium campaign, SQL, PL/SQL, SAS, Oracle, PL/SQL,Toad, UNIX SHELL SCRIPT, MS ACCESS, SQL*Loader, Micro Strategy, Brio, ETL, VBA, Ftp.

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