PROFESSIONAL SUMMARY:

• Solutions - driven senior business analyst with experience leading cross-functional teams in the development, documentation and delivery of process innovations driving the attainment of business goals.
• 5+ Years of experience in business analysis, database design, design quality evaluation, internal & external reporting, project management, UAT, training, and development.
• 2+ years of experience developing Tableau Data visualization reports and dashboards
• Work closely with business users, SMEs, external stakeholders (clients), project managers, accounts managers, end-users, quality assurance, sales and marketing, training and IT personnel for gathering requirements, analyzing processes and devising solutions for new and existing technical projects.
• Participated in requirements workshops to identify business needs and requirements
• Excellent writing skills in preparing Business Requirements Documentations (BRDs), System Requirement Specifications (SRSs), System Design Specifications (SDSs), functional specifications, defining project schedule, timeline and budgets and training technical and non-technical users.
• Expert in business process engineering, Agile methodology, Project Management Life Cycle (PMLC), system development life cycle (SDLC) including analysis, design, development, testing (test cases), test methodologies and implementation of software systems.
• Formulated test strategies, test plans, test scripts, and test data, as required.
• Technical Writing - Writing and editing system documentation.
• Strong in MS Visio, MS Excel (Pivot table, chart, Lookups, Macro, VBA), SQL (SQL and PL/SQL Query)
• Extensive experience with Tableau Desktop and Tableau Server in Tableau 10.x as a Developer and Analyst
• Experience in gathering, analyzing and documenting the Business Requirement Documents, Software Requirement Specifications, and Functional Requirement Specifications.
• Worked on the development of Dashboard reports for Key Performance Indicators for
• Business Analyst and Top management
• End-to-end experience in designing and deploying data visualization using Tableau.
• Mastered the ability to design and deploy rich Graphic visualizations with Drill Down and Drop down menu options and Parameterized using Tableau.
• Extensive experience in various reporting objects like Hierarchies, Filters, Calculated Fields, Sets, Groups and Parameters etc in Tableau
• In depth knowledge in Tableau advance analysis features like Actions, Calculations, forecasting, Parameters and Trend lines.
• Sharing Tableau Desktop workbooks with stakeholders to view using Tableau Reader
• Experience with managing project deliverables and ensuring completion of milestones

TECHNICAL SKILLS

• Business Analysis
• Test Life cycle Management
• Dashboard Development
• SQL Development
• Business Process Improvement
• Training & Development
• Relationship Management
• Technical Documentation
• Tableau Desktop & Server
• Reports Development
• Business Intelligence
• Business Process Modelling

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst /Tableau Developer Consultant

Responsibilities:

• Conducted Business Requirements Gathering sessions in the form of questionnaires and business scenarios with the end users, subject matter experts (SME) and the developers.
• Analyzed and documented the business requirements, meeting minutes, responses to questionnaires and got approval of the documents from the client in the form of sign off.
• Developed various use cases, workflow, screen mock-ups, and conversion requirements.
• Conducted risk engineering to derive and execute action plans on time.
• Responsible for testing the entire application with Manual and Automated Strategies.
• Created Test Plan and Test Case Templates for testing the entire application.
• Performed gap analysis for client’s requirements, generated system workflows and gathered business requirements
• Serve as the key conduit to business users for requirements and analysis, and work with Solution Architects and the Architecture organization to define and manage requirements.
• Translate business requirements to functional design repair and document Functional and Technical Design specifications in adherence to the standard our client’s methodology.
• Responds to and performs impact analysis on requests, expected to assist with estimates
• Act effectively as the technical speaker to the business project team, able to represent IS at all levels within the business stakeholder community
• Provide inputs to test planning and execution
• Participate in the development of implementation strategies and plans with business units and IS
• Document and provide knowledge transfer to the rest of the project team for all solutions
• Owning 3 products and drove client meetings as PO/BA and got positive feedback from client and mentor.
• Two of which are big data analytics, including reverse engineering and data visualization.
• Figuring out client’s real needs base on interview and client’s existing product research (reading code & DB) and translate that into engineering language with specs and Agile stories to developers/scrum teams. These initiatives accelerated the project progress and communication quality.
• Design, develop, test, and maintain Tableau functional reports based on user requirements.
• Mastered the ability to design and deploy rich Graphic visualizations using Tableau.
• Converted existing BO 5x reports into tableau dashboards
• Developed Tableau data visualization using Pareto's, Combo charts, Heat maps, Box and Whisker charts, Scatter Plots, Geographic Map, Cross tabs, Histograms etc.
• Created different KPI's using Table calculations and calculated key figures Manipulating strings, arithmetic calculations, aggregation options and Logical functions
• Worked extensively with Advance analytics like Reference Lines and Bands, Trend Lines.
• Expertise in working with data building Groups, Hierarchies and sets.
• Mastered in different Formatting techniques, using Annotations and Mark labels.

Environment: XML, UAT, UML, Rational Suite, MS Excel, MS Access, MS Word, MS Power Point, Windows 2000, UNIX, Java, Firefox, MS- Outlook, Tableau Desktop, Tableau Server

Confidential

Business Analyst /Tableau Developer Consultant

Responsibilities:

• Created Business Requirements Gathering sessions in the form of questionnaires and business scenarios with the end users, subject matter experts (SME) and the developers. Gathered user and business requirements through interviews, surveys and prototyping.
• Analyzed and prioritized user and business requirements as system requirements that must be included while developing the software. Planned and defined system requirements to Use Case, Use Case Scenario and Use Case Narrative using the UML methodologies.
• Created Use Case Diagrams, Data Flow Diagrams, Activity Diagrams and Sequence Diagrams in MS Visio.
• Created Business Requirements Gathering sessions in the form of questionnaires and business scenarios with the end users, subject matter experts (SME) and the developers. Gathered user and business requirements through interviews, surveys and prototyping.
• Gathered and documented client requirements, business needs and project objectives, via feedback sessions and client meetings.
• Design and development of corporate reporting and customers.
• Designed and implemented user set- up, end user training materials and testing procedures.
• Conducted User Acceptance Testing (UAT) of the developed applications along with the end-users.
• Analyze large amounts of data efficiently and systematic but also small data set depth. Create and interpret statistical analyzes.
• Reported bugs and interacted with the software development team to resolve issues.
• Involved in UAT and regression testing. Participate in the development of implementation strategies and plans with business units and IS
• Created BRD, FRD Documentations for the clients (high level and low level documents)
• Created Use case Document and AS-IS, TO-BE Documents
• Used Microsoft Visio software to create Use case diagram, basic flow chart, cross functional flow chart, UML activity diagram, wireframe diagram and UML sequence
• Extensively involved in identifying and solving the problems by coordinating with senior managers in emergency and normal issues to meet the goals.
• Gathered user requirements, analyzed and designed software solution based on the requirements.
• Involved in creating database objects like tables, views, procedures, triggers, functions using T-SQL to provide definition, structure and to maintain data efficiently.
• Building, publishing customized interactive reports and dashboards, report scheduling using Tableau server.
• Created action filters, parameters and calculated sets for preparing dashboards and worksheets in Tableau.
• Effectively used data blending feature in tableau.
• Defined best practices for Tableau report development.
• Administered user, user groups, and scheduled instances for reports in Tableau.
• Executed and tested required queries and reports before publishing.
• Converted metric insight reports to tableau reports.
• Created, customize share interactive web dashboards in minutes with simple drag drop.
• Access dashboards from any browser or tablet.
• Involved in installation of Tableau desktop 10.x, Tableau server Application software
• Creating users, groups, projects, Data connections, settings as a tableau administrator.
• Involved in creating dashboards and reports in Tableau 10.x. Created report schedules on Tableau server.

Environment: SQL, JIRA, Visio, AGILE, ETL & Visio, Tableau Desktop, Tableau Server

Confidential

Business Analyst Consultant

Responsibilities:

• Liaised between business and the development team
• Customized RUP framework for and executed it all through the project lifecycle
• Requirement Gathering from clients/user groups and analyzed workflows
• Collected, documented and managed business requirements
• Conducted GAP Analysis to derive requirements for existing systems enhancements
• Involved in driving technical decisions and providing rationale for decisions
• Created test plans and test cases iteratively to guarantee application meets the requirements
• Performed GUI testing on various screens and verified functionality of different screens
• Utilized MS Project and other tools to organize, manage tasks, resources, allocations, timelines and estimates
• Interacted daily with project team and resolved issues to make enhancements based on change requests

Environment: SQL, JIRA, Visio, AGILE

Confidential

Business Analyst Consultant

Responsibilities:

• Involved in requirement analysis, use case development, UML modeling using MS Visio
• Produced a traceability matrix by tracking, managing and tracing all requirements
• Created and reviewed Detailed Design Specification (DDS) and Functional System Design (FSD) documents
• Involved in Data Analysis & Mapping to track data elements used in the application from UI through different interfaces to the target databases
• Utilized MS SharePoint to centrally store, manage and access business artifacts across all platforms
• Analyzed user requirements, attended Change Request Management (CRM) sessions to create, track and schedule change requests
• Performed String Testing on the mortgage deal processing web application in a designated Integrated Development Environment (IDE)
• Organized and Performed GUI testing, functional testing, regression testing and support for User Acceptance Testing
• Involved in assisting Project Manager in planning, scheduling, and controlling projects based on schedules and requirements outlined by the business
• Designed and implemented user set- up, end user training materials and testing procedures.
• Conducted User Acceptance Testing (UAT) of the developed applications along with the end-users.
• Wrote Ad-Hoc queries and Stored Procedures using SQL Server Management Studio.
• Reported bugs and interacted with the software development team to resolve issues.
• Seamlessly collaborated with 10 members to achieve daily objectives.
• Analyzed user requirements, attended Change Request Management (CRM) sessions to create, track and schedule change requests