SUMMARY:

• Experience in the administration, analysis, design and maintenance of client/server and web applications.
• A highly motivated and energetic team player wif excellent communication and interpersonal skills.
• 3 plus years practicing DevOps methodologies, CI/CD, Infrastructure automation, quality engineering and technology management.
• 5 plus years of experience in sales investment banking and IT management/operations.
• Identified bugs and proposed suggestions for resolution dat stayed wifin the project budget.
• Reduced cost by ~$40% each month by eliminating unnecessary servers and consolidating database.
• Managed all client issues in an TEMPeffective manner which resulted in more lucrative project opportunities and better business relationships.
• Worked wif project managers, other business analysts, development resources and quality assurance team members through the Agile Scrum process to help “shepherd” a project from start to final implementation.
• Acted as the primary project liaison between business users and technical teams.
• Identified, analyzed and translated business Product Owners needs into written project definitions, user stories, and acceptance criteria for new application development or enhancement requests.
• Collaborated wif marketing representatives to communicate the research through multiple channels including the research website.
• Owned and drove a large number of mid - sized opportunities through the sales pipeline, which includes engaging wif the prospect, pitching the AWS value proposition and answering any technical or business questions the customer TEMPhas and helping them think through and execute on integrating and launching wif our technologies.
• Assisted wif onboarding of new hires, including coordinating company presentations and product demos, ensuring new hires have technical assistance to properly set up their hardware and software and distributed manuals, passwords and guidelines as needed.
• Utilizing best practices at all times and encouraging others to do the same, which helped to maintain TEMPeffective security.

TECHNICAL SKILLS

• SLDC Methodology
• Agile/Scrum/Iterative
• Jenkins
• Jira
• AWS
• GCP
• Azure
• Terraform
• S3 bucket
• GitHub
• Terraform
• Docker
• Kubernetes
• Linux
• MySQL
• Python
• Grafana
• Best Practices and Standards.

PROFESSIONAL EXPERIENCE

Confidential, Plano, TX

DevOps Engineer

Responsibilities:

• Assisting the Scrum Master during the Agile Release Planning and Sprint Planning meetings to make updates to the user stories and acceptance criteria on the fly.
• Solid exposure to AWS and GCP cloud platforms.
• Excellent understanding and experience wif source-code management principals and systems including GIT, GitHub, and Bit bucket.
• Worked on the Deployment, Configuration, Monitoring andMaintenanceof Open Shift Container Platform.
• Implemented a Continuous deliverypipelinewif Docker, Jenkins, GitHub and AWS AMI’s.
• Our Continuous Integration stack consists of GIT,Jenkins, CI/CD, the Docker Trusted Registry and Open Shift Enterprise
• Working wif project documentation and documented application related issues and bugs wif JIRA.
• Automating applications using infrastructure as a code.
• Coordinating wif security and network teams to provide a robust infrastructure platform.
• Setting up user access and roles on IAM wif VPC and subnetting.
• Setting up S3, Cloud front, VPC, RDS, ELB using Terraform.
• Working wif DevOps & Automation tools, AWS DevOps and other config management tools.
• Managing code, builds, deployments, and releases across multiple teams/products in a CI/CDmodel.
• Using tools including Jenkins and Ansible, both in the Cloud.
• Creating CI/CD pipelines for various technologies.

Confidential, Richardson, TX

Cloud Associate/ DevOps Engineer

Responsibilities:

• Experience wif Cloud Orchestration and Management technologies.
• Experience wif Monitoring and Event Management technologies.
• Experience wif Automation technologies.
• Experience wif IT standards, procedures and policies.
• Experience wif Demand/Portfolio and Resource Management.
• Day to day data center and planning wif support personnel and administration. Configuration and automation wif Docker, Jenkins, puppet and chef
• Experience wif Infrastructure automation using terraform.
• Coordinated wif security and network teams.
• Giving continuous support to applications based in the AWS, GCP and Azure cloud.
• Demonstrated competency in the processes in the interface between clinical practices as well as the information systems to be able to interpret clinical need and translate it into requirements for the front and back end support.

Confidential, Grand Prairie, TX

Informatics Charge Specialist RN/ DevOps Engineer

Responsibilities:

• Developed cloud management tools and practices to automate and improve the efficiencies of provisioning teams and enable fast recovery of services to good working states.
• Experience delivering immutable infrastructure-as-code solutions.
• Experience wif building, changing and versioning infrastructure and managing existing and popular service providers as well as custom in-house solutions.
• Developed system monitoring capabilities to monitor performance of applications.
• Provided server support during various operations such as deployment and general application operations and reduced deployment time for critical agile project.
• Monitored technological advancements and industry trends to influence company standards and ensure dat solutions are continuously improved and maintained through product management practices.
• Innovated and developed solutions for issues or new build, using clinical nursing operational needs and IT options for a given application.

Confidential, Worcester, MA

Business Automation Analyst

Responsibilities:

• Assisted in the Quality Assurance and Story Acceptance testing of user interfaces for applications, other application enhancements and wif application outputs such as reports.
• Assisted Quality Assurance and Application Support associates to resolve issues and/or questions wif internal applications as well as monitor and coordinate the resolution of any project related support issues.
• Maintained current awareness of internal systems, industry trends and applicable technologies.
• Implement new build automation solutions for new products and provide ongoing support for software build and build automation using ANT, Jenkins, Maven, and Shell scripts
• Developed, managed and guided team members in enhancing their technical capabilities and increasing productivity.
• Maintained project contract administration through tracking invoices, supporting contract documentation and verifying dat contract record-keeping is complete, organized, accessible and accurate. Maintain project tracking to ensure dat all project efforts are coordinated and proceeding forward to meet major timelines.
• Presented complicated technical information verbally and in writing to lay audiences and to technical audiences, including upper level management, program staff, and research sponsors.
• Experienced in E-commerce automation and deployment monitoring.

Confidential, Auburn, MA

Programming Assistant

Responsibilities:

• Supported Hardware and Software asset management, tracking and auditing of devices.
• Assisted wif equipment replacement cycle.
• Created, deleted and maintained user system accounts and passwords in Active Directory, corporate email system, phone system, and related applications and services.
• Ensured dat Group IT Security standard processes are followed for services provided.
• Maintained a neat and organized workspace.
• In coordination wif network administrators, assisted wif network software deployment and problem troubleshooting.
• Provided introductory training and support on new hardware and software to actively identify and communicated areas of improvement to their team lead.

Confidential, Wellesley, MA

Technical Assistant

Responsibilities:

• Supported Hardware and Software asset management, tracking and auditing of devices.
• Assisted wif equipment replacement cycle.
• Automation weekly delivery
• Assisted wif equipment replacement cycle
• Trained and supervised new employees
• Guided reconciliation, reporting and management of investments.
• Executed accounts receivable and payables
• Reporting enhancements and reconciliation procedures.
• Closely monitored budget and paid operating expenses

Confidential, Westboro, MA

Fund Asset IT Management Analyst

Responsibilities:

• Provided follow up and progress updates to the users, fund/investment accountants.
• Utilized a good working noledge of the operating systems and of on-line.
• Provided technical support on Desktop facilities.
• Managed and maintained documentation pertaining to servers, systems and network environments. Worked to improve and develop new processes.
• Provided technical assistance to end users on the Local Area Network and remote users connected to the TPNM Network.
• Developed strong communication, active listening and interpersonal skills, which were used when collaborating wif product development team and other stakeholders