SUMMARY

• 8 years of experience in IT industry including more than 5 years of experience in Salesforce.com CRM platform.
• Worked on various Lightning Aura Component and Lightning Web Component related project responsibilities.
• Strong exposure to Lightning Aura and LWC programming.
• Worked on Classic to Lightning migration process.
• Worked on enhancement of the existing application from classic Salesforce platform to Lightning.
• Experience on Lightning Web Component which uses core Web Components standards. Developed Lightning Web Component with custom HTML elements, built using HTML and modern JavaScript.
• Developed various Apex classes, Controller classes and Apex Triggers for various functional needs in the application of LWC with best practices.
• DevelopedLightning Web Component framework to create web applications that run anywhere.
• Worked as an enhancement team member and performed the roles of Salesforce Developer on Lightning Framework
• Good experience in aura framework, Lightning Components and Salesforce Lightning Design System (SLDS).
• Implemented Salesforce Lightning Components to connect to external Cloud based tools using REST API.
• Implemented Lightning Web Tabs as per the business user request which helps them in reducing the clicks and Navigation.
• Experience in Development, Administration, Configuration, Implementation and Support of Salesforce CRM based on Apex language and leveraging Force.com Platform.
• Proficient knowledge in Salesforce Lightning UI, Lightning programming, Aura framework programming.
• Created various Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Strong exposure to Lightning Web Component solutions.
• Worked extensively on Lightning component building, worked on many components to convert existing classic programming work like Visualforce into Lightning components.
• Experience in use of Standard and Custom controllers of Visualforce in development of custom
• Salesforce pages as expected by business requirements.
• Primary level experience in working on web services and giving solutions by SOAP and REST integrations.
• Proficient knowledge of Governor limits. Experience in optimization of existing code in accordance to the governor limits.
• Participated in all stages of Software Development Life Cycle (SDFC) i.e., System Analysis, Design, Development and Testing Expertise.
• Strong Knowledge of SFDC standard Data structures and familiarity with designing Custom Objects and Force.com platform and Force.com Sites.
• Experience in understanding business requirement to design the required entities like custom objects, creating the relationships and junction objects.
• Developed Apex classes using other platform based technologies like Visualforce, Force.com IDE.
• Experience in creating various Reports (summary reports, matric reports, pie charts, dashboards and graphics) and Report Folders.
• Experience in using Data Loader for insert, update and bulk import or export of data from Salesforce.com Objects.
• Experience in using declarative features like validation rules, workflows, approval process, dynamic approval process, sharing rules automation for satisfying complex business process automations.
• Experience in implementing security and sharing rules at object, field, and record level for different users at different levels of organization, also created various profiles and configured the permission based on the organizational hierarchy.

TECHNICAL SKILLS

Salesforce.com Technologies: Apex Classes, Force.com, Apex Triggers, SOQL, SOSL, Visual Force Pages/Components & Controllers, CRM VEEVA, Web Services, Lighting Components, LWC, Aura, Dashboards, Reports, Custom Objects, Workflow rule, JIRA, Bitbucket, Jenkins.

Programming Languages: Apex, SQL, Java, Angular JS, Visualforce page, J - Query, SQL, C++

Scripting Languages: HTML, XML, SOQL/SOSL, Java script, CSS, PERL.

Web Services: WSDL, SOAP/REST API, Service Cloud, Sales Cloud.

Databases: MS Access, MYSQL, SQL server 2000/2012, Oracle 10g/9i.

Packages: Microsoft Outlook, MS PowerPoint, MS Excel, MS Project, MS Visio, Eclipse ID

PROFESSIONAL EXPERIENCE

Salesforce Developer / Admin

Confidential, Richmond, VA

Responsibilities:

• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
• Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.
• Retrieved some data and its functionality from Third-Party API’s and displayed within the lightning component.
• Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.
• Participated in analyzing the Requirements, preparing the Design documents based on the specifications and Developing and Maintaining the application.
• Supported leads with insidesales.com dialer by incorporating the leads in to Inside sales
• Enhanced the campaign member flexibility by giving admins more ability to add new members.
• Involved in the enhancement and development of different LWC components
• Implements Salesforce projects in Hybris Integration platform, community cloud, Pardot B2B marketing cloud, ecommerce, and Hybris.
• Worked as a Pardot Admin and handled the tasks single handedly.
• Worked in designing salesforce.com application customizations over a wide range of customers.
• Expertise in matching business process and automation requirements to the capabilities of salesforce.com, including data model, role hierarchy, sharing and security model.
• Extensive experience in creating automation rules, campaigns and drip programs in Pardot for lead
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects and it to read, extract, and load data from comma separated valuefiles.
• Working on Salesforce sales cloud, ApttusCPQ tool and Force.com platform to build an Opportunity and Quote/Proposal management module.
• Integrated with External sources by making callouts that used SOAP/REST.
• Created Batch Scheduler to be scheduled at specific time and also run the process on demand to meet the business requirement.
• Experience working with Force.com IDE&Eclipse IDE in design and development of Custom Application for Complex Business Processes in both Sales and Service Cloud Modules.
• Used Ant tool, change sets and workbench for deployments.
• Have written multiple Library functions in CPQ, which would bring ease for the developers.
• Worked on SOAP& REST API for sending the Opportunities and Accounts to the downstream systems.
• Strong domain expertise in building and designing CPQ and Quote-To-Cash solutions in Apttus and SAP.
• Created New Reports, New Dash Boards, and worked on Data Loader by uploading about close to a million records and experienced in cleansing and De-duplicating bulk loads.
• Created Workflow rules and defined related tasks, worked on mission critical design, time-triggered tasks, email alerts and field updates to implement business logic.
• Created various Custom Objects, Custom Settings, Custom Labels, Validation rules, Record types, Custom Tabs, Workflow rule and approval process including Field updates and email alerts.
• Worked extensively on Accounts, Contacts, Leads, Opportunities, Activities and Customized Objects for Layouts, record types and validation rules.

Environment: Saleforce.com platform, Marketing Cloud, Apex Data Loader, SOAP, REST API, Apttus CPQ, MS Excel, Jenkins, LWC components, Pardot, Visual Force Pages, Sandbox, Lighting Controller, SSO, SSIS, Service Cloud, HTML, J-Query, Bit Bucket, Communities, MS Visio, Outlook, JIRA and Eclipse IDE Plug- in.

Salesforce Developer

Confidential, Tampa, FL

Responsibilities:

• Performed detailed analysis of business and technical requirements and created solutions by customizing various standard objects of Salesforce.com (SFDC) and other Platform based technologies like Visualforce, Force.com API, and Web Services.
• Designed, developed and by using Ant deployed the Custom objects, Entity-Relationship data model, Formulas, Validation rules on the objects, Page layouts, Custom tabs, Components, Roles, Profiles, Public Groups, Permission Sets, Custom Settings and Labels to suit to the needs of the application.
• Developed interface in Salesforce Community using custom Apex classes, HTML, CSS Class, and components to allow CommunityUsers to create and edit cases as well as submit case comments.
• Built apps visually with Lightning App Builder, Lightning Components and lightning connect integrations across multiple connection.
• Implemented Nightly Batch Processes to handle bulk records and scheduled daily jobs using apex scheduler.
• Experience on integration, integrated Salesforce with different external system, performed both inbound and outbound integration using SOAP as well as REST API.
• Implement and integrate Salesforce & Pardot(enable features, connectors and data)
• Created Server APEX Controller for Salesforce Lightning Experience and Added Lightning Component to Lighting Pages and Record Pages.
• Involved in Integration of Oracle CPQ with EBS for Quote to Order generation via Jitterbit tool
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Implemented pick lists, dependent pick lists, lookups, Junction objects, master detail relationships, validation and formula fields to the custom objects.
• Generated Apex Classes using WSDL and wrote business logic layer for integration with external web services to the system for functional needs.
• Worked with SFDC and CPQ integration setup.
• Manage the implementation of all Pardot forms to ensure proper tracking, integration and data quality
• Integrated the Web Services for extracting the data from external systems to display in the pages of salesforce.com.
• Maintenance of installed Managed Packages in Lightning using Apex. Experienced in Data Migration using Data Loader. Worked on Integrating Salesforce systems using SOAP and REST API's.
• Animated client-side user interface elements on a visual Force page using J-Query.
• Used Visualforce Templates and Placeholders to encapsulate page elements to be reused across several Visual force pages.
• Used GitHub for Version Control, Jenkins to deploy Apex code and Involved in all phases of testing.

Environment: Saleforce.com platform, Apex Data Loader, SOSL, SOQL, CSS, AJAX, MS Excel, Jenkins, Visual Force Pages, Sandbox, Lighting Controller, SSO, SSIS, Service Cloud, HTML, J-Query, Bit Bucket, Communities, MS Visio, Outlook, JIRA and Eclipse IDE Plug- in.

Salesforce Developer

Confidential, SFO, CA

Responsibilities:

• Performed the roles of Salesforce.comAdminandDeveloperin the organization.
• Analyzed the business requirements and mapped to Salesforce.
• DevelopedApex Classes, Visualforce pagesandApex Triggersto develop the custom functionality as per the requirements.
• Dealing with Customer Acquisition and customer retention and worked with various SFDC implementations covering Sales Cloud, Service Cloud, Marketing Cloud and Communities.
• As a part of theMarketing Cloudimplementation worked withemail studioandSocial Studio.
• Developed severalVisualforce pagesto support data collection from practices.
• Implemented Salesforce Lightning Components for small set of users within the organization
• Created workflow & approval processes, validation rules, Auto-Response Rules, Approval process, email alerts and templates, and field updates.
• Implemented Salesforce Development Cycle covering Sales Cloud, Service Cloud, Marketing Cloud, Call Center, Chatter & App-exchange applications.
• Experience supportingService Cloudfeatures like Cases, Entitlements and Creating Escalation rules for different customer support group.
• Worked on various Salesforce.com standard objects like Campaigns, leads, Accounts, Contacts, Opportunities, Products, Cases, Solutions, Reports and Dashboards.
• Responsible for all the activities related to configuringData Loader, uploading data in CSV files into Salesforce.com, checking for the accuracy of the data.
• Involved with Salesforce.com Premier Support and handled the support cases with the help of salesforce.com support.
• Implementedmarketing cloud integrationwith service cloud to manage cases.
• Implement Service Cloud to handle internal & external support.

Environment: Agile, Salesforce.com platform, Service Cloud, Marketing Cloud, Apex Language, Visual Force Pages, Data Loader, Custom Settings, Email Services, Web Services API, Workflow & Approvals, Custom Objects, Sandbox data loading, Apex data loader, Microsoft Excel, Eclipse IDE Plug-in, Java Script, CSS, Test Classes, Test Scripts, DML Queries.

Salesforce Developer

Confidential

Responsibilities:

• Working with Project and Customer teams to facilitate the conversion to a new Contact Management application and to guide and manage team member’s expectations through the process. Deployment of Salesforce a CRM tool being
• Participated in requirements Gathering and definition of Entity Relationship diagrams.
• Designed, developed and deployed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application using the Eclipse IDE.
• Involved in migrating the data from Oracle database to Salesforce application using Apex Data Loader.
• Worked on Translating Several Visual Force Pages to Lightning Framework
• Developed Lightning Components and Used Lightning App Builder to use those Components in Lighting Pages.
• Gathering User Requirements, sizing the requirements according to the number of development hours available.
• Develop Visual Force Pages, Visual force Custom Controllers Components, Advanced Search Functionality, Custom Objects, Analytic Snapshots, Tabs, Tags and Components.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.
• Customized the entire Salesforce.com applications to in corporate the business requirements which involved creating Web Forms and processing the data in SFDC with the extensive usage of Web services API.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.

Environment: Salesforce.com platform, Jitterbit, Oracle 10g, Apex language, Visual Force (pages, component & controllers), Eclipse IDE, JavaScript, Controllers, Sharing Rules, Workflows, Email Updates, Web Services API.

JR. Software Developer

Confidential

Responsibilities:

• Involved in various phases of SDLC such as requirements gathering, modeling, analysis, design, development and QA.
• Worked in Waterfall software development methodology.
• Implemented validations for webpage and assisted in the unit testing.
• Implemented OOPS concept (Inheritance) for developing Parent classes.
• Implemented Persistence layer using Hibernate to interact with the MySQL database.
• Developed the user screens using JSP and servlets.
• Implemented business logic using servlets.
• Designed, developed and maintained the data layer using Hibernate.
• Worked on Integration of Spring and Hibernate Frameworks using Spring ORM Module.
• Written Web services using SOAP for sending and getting data from the external interface.
• Implemented the front-end user interface using JSP and HTML and validation using JavaScript.
• Developed Servlets and java files for controlling the business processes in the middle-tier.
• Experience in using XML APIs like JAXP (SAX and DOM) for XML parsing.
• Developed Java classes that provide JDBC Connectivity for the application with SQL database.
• Application hosted under Tomcat and deployed using Eclipse IDE.
• Developed complex SQL queries to fetch data.
• Experience in using SQL, PL/SQL, Stored Procedures and Triggers.
• Provided programming estimates, identified potential problems and recommended alternative solutions.

Environment: Java/J2EE, Java Script, Web Logic, SQL, PL/SQL, JDBC, JSP, Servlets, spring, Hibernate, Tomcat.