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Senior Operations & Chief Technology Resume

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NY

SUMMARY

  • Strategic and tactical senior management leadership responsibilities directing Operations with 50+ direct reports consistently setting high level objectives and re - engineered processes to optimize performance, generate revenues and foster a robust bottom line.
  • Demonstrated expertise effectively integrating technology with business and establishing high level KPI (key performance indicators) while driving metrics down through the organization.
  • As a driver in defining IT Strategy, delivered cloud computing services and infrastructure and managed services across the enterprise as well as managing hosting services, Multiple successes as a builder of high-performance teams who thrive in fast-paced environments requiring technical savvy and the ability to change on the fly. Managed sites nationally and internationally.

TECHNICAL SKILLS

  • Leadership
  • Client Relationship Management
  • Revenue Generation
  • Strategic Planning
  • Team Building
  • Coaching/Training/Mentoring
  • Team Motivation
  • Organizational Development
  • Cross-Functional Team Leadership
  • Organizational Growth & Development
  • Operations Management
  • Business Process Re-Engineering
  • P&L Responsibility
  • Product Development
  • Cost Containment/Reduction
  • Strategic Outsourcing
  • Business Integration
  • Strategic Analysis
  • Risk Identification & Mitigation
  • Resource Allocation / Cost Reduction
  • Business Management
  • Performance Optimization
  • Cost Management
  • Vendor Management
  • Contract Negotiation
  • Budget Planning
  • Business Development & Innovation
  • Business Planning
  • Dashboards
  • Excel /Pivot Table
  • Data-Driven Analysis & Metric Reporting
  • Medical and Business Systems
  • Technology Management
  • Technology Integration
  • Disaster Recovery
  • Continuous Process Improvement
  • Critical Infrastructure
  • Process Automation
  • Project Management
  • Warehousing
  • Logistics EOS

PROFESSIONAL EXPERIENCE

Confidential, NY

Senior Operations & Chief Technology

Responsibilities:

  • Instituted logistics changes to create a savings of over $5M per year through a comprehensive overhaul of the logistics process.
  • Increased warehouse capacity and productivity by 50% over previous warehouse implementations.
  • Created a new organizational structure, where people are both empowered and accountable for their job responsibilities. This allowed employees to know what their job was and do it well, significantly increase company moral.

Chief Technology Officer / Chief Operations Officer

Confidential

Responsibilities:

  • Spearhead cost savings of over $400K per year through a comprehensive overhaul of medical staff workflow and technology implementation.
  • Increased patient capacity by over 20% by introducing real-time metrics on wait times, staffing and availability of examination rooms, allowing for new workflow and system improvements.
  • Created a SaaS model cloud computing environment that hosted over 20K Healthcare Professionals and 120+ healthcare facilities.
  • Hired a new team and created management structure to support new systems.
  • Designed and implemented new architecture, including security framework.
  • Successfully integrated 120 SNF’s to new eMAR and applied new workflow in conjunction with the Clinical teams over 2 years to meet government mandated requirements.
  • Planned and executed upgrades on-site and remotely for 120 locations throughout the country, implementing new workflows and infrastructure to support the conversion to a single EMR vendor for all locations.

Confidential, NY

Senior Manager

Responsibilities:

  • Saved the company $8M by establishing a more effective procurement process and closely monitoring large requisition to ensure maximum ROI.
  • Built and re-engineered 8 data centers while utilizing collocations and cloud computing.
  • Assured growth of over 20% per year by assessing business needs and designing and executing action plans.
  • Coordinated with business units to spec out new warehousing and shipping systems handle huge inventories and turnover.
  • Secured conditional $1.5MM seed money commitment with a detailed business plan and persuasive business case for investment.
  • Designed automated manufacturing facility to dramatically cut typical plant labor and energy costs.

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