We provide IT Staff Augmentation Services!

Business Analyst/project Manager Resume

3.00/5 (Submit Your Rating)

SUMMARY

  • Solutions - oriented Analyst possessing a unique combination of skills, including project management, business analysis, quality assurance testing, training and applications development experience.

TECHNICAL SKILLS

  • Business systems analysis
  • Mobile Application/Web
  • Quality Assurance
  • SharePoint
  • Functional requirements
  • MS Word
  • Windows
  • SDLC
  • Requirement tracing
  • MS Excel
  • MSDOS
  • Oracle
  • User acceptance testing
  • MS PowerPoint
  • Mainframe
  • MS Access
  • Portfolio management
  • Lotus Notes
  • Business requirements matrixes
  • Daptiv
  • Trackrecord
  • Snag-It
  • Project management
  • Agile
  • Beyond Compare
  • Retail
  • Requirements gathering
  • SAP
  • Visual Studio MTM
  • SDLC
  • Scope and project definition
  • Jira
  • BluePrint
  • Salesforce Marketing
  • Cyberduck
  • Categorical
  • Zoom
  • Roadmunk
  • Slack

TECHNICAL SKILLS

Confidential

Business Analyst/Project Manager

Responsibilities:

  • Communicated effectively with technical and business resources assigned to the project through various means, e.g. email, weekly status reports, Jira.
  • Communicating needs and requests from the customers to the development team.
  • Implement process improvements
  • Evaluate complaints and implement corrections effectively
  • Communicate with various departments and customers
  • Created and maintained Sprint content in Jira
  • Reported bugs
  • Maintained project timelines and deliverables

Confidential

Training and Product Support Specialist

Responsibilities:

  • Responsible for documenting, workflow process and training of several new Content Management Systems for newsroom across the country.
  • Train newsrooms on their content management systems (CMS)
  • Manage project deliverables for new CMS, newsletter vendors, mobile application vendors
  • Create and maintain training documentation and videos
  • Communicate with various departments and customers
  • Reported bugs
  • Tested new software tools from IT or vendors
  • Maintained project timelines and deliverables

Confidential, Columbus, OH

Business Analyst/Quality Assurance Analyst

Responsibilities:

  • Testing application enhancements
  • Manage change logs
  • Implement checklist for Carrier documentation and status
  • Document enhancements
  • Communicated effectively with technical and business resources assigned to the project through various means, e.g. email, weekly status reports, Slack updates.
  • Reported bugs

FahrenheitIT Columbus, OH

Business Analyst/Quality Assurance Analyst

Responsibilities:

  • Placed with Columbus Dispatch Printing Company as a Business Analyst/ QA Analyst
  • Elicited stakeholder feedback and input through interviews and surveys.
  • Release Manager a new Authentication project for their Desktop, Mobile Apps and Mobile Web
  • Managed testing team
  • Lead user acceptance testing for all releases
  • Assisted in planning, requirements gathering and testing for the Authentication Project.
  • Communicated effectively with technical and business resources assigned to the project through various means, e.g. email, weekly status reports, SharePoint updates.
  • Reported bugs

Confidential, OH

Business Analyst

Responsibilities:

  • Elicited stakeholder feedback and input through interviews and surveys for the SAP Collections and Disbursement implementation
  • Liaised with business and functional owner during risk engineering and high-level review sessions to derive and execute action plans, meeting deadlines and standards.
  • Communicated effectively with technical and business resources assigned to the project through various means, e.g. email, weekly status reports, SharePoint updates.
  • Interfaced with business users to prepare and update Business Process Requirements BPR) and Software System Requirements (SSR).
  • Created test cases and test scripts and user acceptance test steps.
  • Ensured all artifacts complied with corporate SDLC Policies and guidelines.
  • Prioritized outstanding defects and system problems, ensuring accuracy and deadlines were met.
  • Identified "bottlenecks" and implemented new and improved processes and policies.
  • Applied change requests, versions, and addendums to Scope documents, Businsess Process flows, test cases, test scenarios and training documents.

Confidentia, OH

Consultant I

Responsibilities:

  • Support new Point-of-Sale installation for Confidential , Inc. since April 1, 2014.
  • Successfully applied patches via Linux system.
  • Using tools and creative thinking I troubleshooted and corrected application/hardware errors on Point-of-Sale system using Personality Server and Linux commands.
  • Effectively communicate successes and issues to the project team in a timely manner.

Confidential Columbus, OH

Business Analyst

Responsibilities:

  • Life Insurance branch of Grange Insurance to implement new agent facing technology on their web-based programs.
  • Liaised with business and functional owner during risk engineering and high-level review sessions to derive and execute action plans, meeting deadlines and standards and maintain them using the project management tool, Daptiv.
  • Interfaced with business users to prepare and update Business Process Requirements BPR) and Software System Requirements (SSR).
  • Created test cases and test scripts.
  • Ensured all artifacts complied with corporate SDLC Policies and guidelines.
  • Prioritized outstanding defects and system problems, ensuring accuracy and deadlines were met.
  • Effectively communicate successes and issues to the project team in a timely manner.
  • Developed use cases, process flows, mock-ups, user acceptance strategy for all projects.
  • Critical to the initiation to implementation of the Grange Agent Term Life On-Line Quoting system project.
  • Boosted company efficiency and customer satisfaction by streamlining processes deemed inefficient.
  • Critical to the initiation to implementation of the Grange Agent On-Line Application project.
  • Documented process flows and developed requirements for functional improvements and enhancements.
  • Other projects were completed as well as production support on a daily basis.
  • Managed Grange Life Project and Defect Portfolio Responsible for test scripts and test execution throughout the entire project.
  • Responsible for successfully organizing and executing user acceptance testing teams Led cross-functional teams to analyze and understand the operational impacts and opportunities of technology changes.

Confidential, OH

Quality Assurance Analyst

Responsibilities:

  • Assignment involved Web-based online submission of commercial insurance products.
  • Tracked defects associated with testing for reporting purposes Manual testing of mainframe and web-based systems
  • Created complex test plans, test cases, test scenarios for Commercial auto and Commercial Package product implementation projects
  • Received accolades for part played in implementing a multi-million dollar revenue product
  • Active participant in user story creation and acceptance criteria for agile Commercial Auto project.

We'd love your feedback!