SUMMARY

• Confidential is a detail - oriented professional who operated under an Active Secret Clearance and has over twelve years of experience in teh field of software Quality Assurance, Business Analysis, Software Testing, Customer Acquisition and Project Management in IT services. His experience includes federal and state government solutions, child welfare, financial and mortgage industries on various platforms and environments. Confidential is proficient in gathering, analyzing, and writing detailed requirements and user stories, managing, and leading teams, writing, and executing test plans, designing test cases and test procedures, preparing test data, setting up test environments, creating defect documentations, requirement traceability matrix and test summary reports.
• Confidential has excellent verbal and written communication skills and is experienced in leading and managing client and vendor resources, staffing projects, managing technical personnel, and performing back office programmatic support in addition to procurement and proposal efforts. He has also functional project tasks supporting Release Management, Requirements Management and Analysis, Software testing and Quality Management work streams. As a Project

PROFESSIONAL EXPERIENCE

Confidential, Towson, MD

Senior Analyst

Responsibilities:

• Analyzed, defined, and managed stakeholder needs and halped develop project plans and manage project scope.
• Prepared Business Requirement Documents (BRD) and attended and conducted meetings and workshops to discuss and document high-level requirements.
• Created workflow scenarios, designed new process flows, documented teh business process, various business scenarios, and activities of teh business from teh conceptual to teh procedural level.
• Created Process Flow Diagrams, Use Case Diagrams, and Class Diagrams using Microsoft Visio.
• Performed GAP Analysis of system rules, system, system process flows, user administration, and requirements.
• Ensured dat all artifacts were complied with corporate SDLC policies and guidelines.
• Worked closely with teh stakeholders to analyze complex business processes and business requirements.
• Worked closely with project manager, stakeholders, and business analysts to identify risk analysis.
• Tracked defects and facilitated defect review meetings with team leads.
• Maintained standard documentation to comply with CMMI Standards.
• Attended weekly status meetings with development team, QA manager, and created notes for meeting-minutes.

Senior Analyst

Confidential

Responsibilities:

• Analyze system specifications, business requirements for full understanding of teh project to comply with corporate rules and regulations.
• Define, estimate and schedulebusinessanalysis work plan and tasks.
• Conduct sprint planning based on new and backlogged requirements. Lead daily stand ups for update in teh absence of teh scrum master.
• Gather requirements and prepare General System Design and Detailed System Design documents by interviewing Subject Matter Expert and End-Users
• Conduct GAP Analysis to understand teh deficiency of teh existing application.
• Work with teh Project Manager in teh development of weekly and monthly status reports
• Involve in planning, prioritization, change management, and closeout of teh project.
• Assign tasks among development team: Monitored and tracked progress of projects following agile methodology.
• Author Business Requirements Document with project team(s). Extracted, discussed, and refined business requirements from business users and SMEs as well as interface with business owners and SMEs to finalize Activity Diagrams.
• Facilitate defect review meetings involving all stakeholders to review defects, identify severities, set priorities as per client requirements, and ensuring dat accuracy and deadlines are met.
• Facilitate meetings with customers to gather and document requirements and explore potential solutions.
• Plan, design, and recommend business processes to improve and support business activities.
• Capture quality attributes, external/internal constraints, and functional/non- functional requirements to prepare project related presentations and provide reports to management.
• Suggest measures and recommendations to improve teh current application performance.
• Interact with clients, sponsors & SMEs to determine, document, & obtain signoffs on requirements.
• Work with business teams to understand teh requirements and needs of teh potential customers and teh target market.
• Assist with project planning, requirements development, and change management activities.

Confidential

Sr. Requirements Lead

Responsibilities:

• Lead Requirements support tasked to gather and document all requirements for teh Homeland Security Information Network application.
• Proficient in leading and managing a team of five Business Technology Analyst as part of a larger government IT Program.
• Conducted Performance Evaluation for team members.
• Conduct Bi-weekly touchpoints with team members to ensure deliverables are being met.
• Provide resource re-allocation to adjust to project needs.
• Reported directly to Executive Client Director and Project Manager with team 's status reports and priorities.
• Operated as key liaison personnel for all client and stakeholder communications.
• Responsible for owning task orders for multiple projects simultaneously in a fast-moving Agile Development methodology.
• Conduct Backlog review meetings to assist clients with prioritizing requirements for upcoming releases.
• Facilitate requirement gathering meetings and JAD sessions to document all client demands for upcoming releases.
• Operate as a liaison for all stakeholders and developers.
• Manage team members to work side by side with testers and developers during development sprint cycles to ensure their is a clear understanding about requirements.
• Document clear, precise, and unambiguous user stories and acceptance criteria.
• Document and present training demos for stakeholders on new and proposed functional changes to teh application.
• Results-oriented, able to balance multiple responsibilities, consistently delivering results on time.
• Proficient in developing Visio process Flows to articulate client demands of complicated systems.
• Implemented an Application Lifecycle Management tool (JIRA) to assist teh entire program in task management and Process flow.
• Trained internal staff with how to use JIRA Task management tool while operating as in-house systems administrator.
• Adept at leading by example, marshalling resources, and creating a professional atmosphere to accomplish objectives.
• Extensive experience with SharePoint data storage.
• Presented status reports at executive high level client meetings on a weekly basis.
• Successfully coached different teams while extending teh network to gain more clientele by emphasizing achievements and accomplishments as a head coach.

Confidential, Washington DC

PMO Lead

Responsibilities:

• Primary PMO resource for all systems documentation and testing support.
• Led teh planning and requirements phases of key data initiatives.
• Responsible for leading a team of four analysts.
• Conducted Peer reviews and quality checks for team of analysts.
• Established processes and procedures for gathering requirements and testing a detailed and data intensive Coast Guard Payroll System.
• Trained end-users on defect life cycle and documentation of test cases.
• Responsible for developing a project plan and providing status reports on progress of requirements intake, development status and testing process.
• Ensured all client requirements were precisely gatheird, understood, and communicated to teh development team.
• Actively coordinate, support, and facilitate senior level working groups on a regular weekly basis.
• Coordinate across teh US Coast Guard stakeholder groups to develop IT Strategy Maps depicting teh way ahead for teh Coast Guard IT portfolio.
• Provided expertise in business case development, gap analysis, requirements gathering, and process mapping and methodology.

Senior Consultant

Confidential, Washington, DC

Responsibilities:

• Primary Point of Contact for IT Portfolio Manager to provide Cost and Procurement support to provide financial tracking and project updates for teh overall client accounts.
• Managed a team of six consultants to operate as PMO support.
• Owned teh entire CCB process. Coordinated and facilitated CCB meetings with stakeholders on a weekly basis.
• Conducted peer review sessions and monthly feedback reports for junior staff.
• Expert in Tracking and Managing teh Requirements developed Requirement Traceability Matrix (RTM) dat controls numerous artifacts produced by teh teams across teh deliverables for a project.
• Emphasis on requirements gathering through research, formal-informal sessions, JRP sessions and JAD sessions with SMEs (subject matter experts), Teams, Stakeholders, and end users.
• Showcased supreme ability to ask teh right questions to ensure client demands were met.
• Financial Program Management Subject Matter Expert responsible for IT procurement requests, financial budgeting, Cash Flow documentation; Statement of Work (SOW) creation; vendor-related technical reviews, and Rough Order of Magnitude (ROM) tracking and reporting for teh overall portfolio.
• Lead responsible for teh Integrated Project Plan (IPP), monthly reports, and Tableau analytic updates for weekly status reporting to executive leadership.
• Release Manager providing project control work stream duties within teh Project Management Office (PMO), which include requirements management, defect management, Change Control processes, coordinating and facilitating meetings, project scheduling, data analytics, and executive reporting.

Systems Development Requirements Specialist

Confidential

Responsibilities:

• Led client meetings to gather clear and precise requirements, proceeded to act as a liaison during all testing efforts with an end user capacity.
• Fully grasp all requirements under test for MD' s Children Electronic Social Service Information Exchange (MD CHESSIE).
• Strong experience with Scrum methodology and well versed in writing user stories.
• Acquired a thorough understanding of Business rules with little training and showed an ability to 'Hit-teh-Ground-Running'
• Developed Design Specification Documents and provide feedback using teh Deliverable Review Response Form for team members.
• Fascinated requirement gathering meetings with Client and Stakeholders to provide input in gathering requirements.
• Fascinated long JAD sessions to precisely gather functional and system requirements for high level stakeholders and Product Owners.
• Promoted in-depth training for clients to ensure all requirement goals were met,
• Perform User Acceptance Testing with detailed and in-depth scenarios in a complex Client server Application.
• Successfully engages in multiple initiatives simultaneously.
• Ran weekly Project Status Meetings with Development Team, PM, Director, QA Manager, and worked closely to define Test Scope, Gap Analysis, Risk, and Dependency.
• Peer review test cases and test plans.
• Participated in daily progress meeting to commU11icate detailed statuses of projects under test.
• Worked closely with testers, business owners, developers and SMEs to assist in project completion to maintain deadlines.
• Worked as liaison between teh business units, technology teams and support teams.
• Lead all level II UAT testing efforts.
• Successfully had responsibilities of a lead, mentoring as many as 10 testers on a given project.
• Design and develop thorough Test Scenarios, Test Cases for various Business Services/methods covering both positive and negative testing of requirements.
• Utilizing all aspects of teh testing tool IBM-Rational Quality Manager to document all test data.
• Utilizing all aspect of teh defect tracking tool Rational Team Concert to document and track defects and run queries to monitor progress reporting.
• Utilizing all aspects of teh Requirements tracking tool Requisite Pro to assure teh test cases are assigned to teh appropriate requirements under test.
• Developed Test plans to support Regression testing efforts.
• Developed manual test scripts for performing Regression testing.
• Maintaining teh scope of all projects when writing requirements reviewing test cases.
• Worked with DBAs to run batch jobs in teh application.

Technical Environment: RTC, RQM, SQL, DB2, SharePoint Windows

Sr. Software Test Analyst/Business Analyst

Confidential

Responsibilities:

• Involved in gathering and analyzing teh product requirements, functional specifications and software design documents and develop clear and concise test plans.
• Work with Lead Business Analyst to develop concise, detailed user stories.
• Interface with peers and management on test related topics including test plan creation, test setup/coordination and test execution.
• Work closely with all teh business as well as technology stakeholders to analyze complex business processes.
• Design and develop Test Scenario/Test Cases for various Business Services/methods covering both positive and negative testing requirements.
• Design and develop Test Scenarios and Test Cases based on Business requirements, technical specifications and writing user stories.
• Attend weekly Project Status Meeting with Development Team, QA Manager, and worked closely to define Test Scope, Gap Analysis, Risk, and Dependency.
• Conduct Smoke, GUI, Functional, Integration and Regression testing during teh various phases of teh Development.
• Perform Functional and Integration testing of teh application and prioritized test cases to meet project specific deadlines.
• Perform Risk Analysis based on defect severity and priority.
• Provide timely feedback to developers as bugs are found using Quality Center.
• Create automated test scripts for functional testing using Quick Test Professional.
• Involve in maintaining and uploading teh QTP Scripts to Quality Center.
• Extensive Knowledge in writing Test Scripts using VB Script in Quick Test Pro.
• Enhance teh test scripts through Check Points and Parameterization.
• Create Data-Driven Tests and manually add data driven statements to test scripts.
• Manage and execute teh traceability matrix of requirements to test cases.
• Perform ad hoc and exploratory testing beyond pre-existing test cases.
• Report and verify bugs in Mercury Quality Center.
• Participate in various meetings and discuss Enhancement and Modification requests.
• Communicate with Application Developers, Project Manager, and other Team Members on Application testing status on an ongoing basis when necessary.
• Write custom SQL queries for data validation on back-end database, Oracle.
• Defects were tracked and reported in Quality Center.
• Coordinate with development team for all teh issues related to deployment and defect tracking.
• Participate in defect review meetings with teh team members and coordinate with project development team.
• Provide support to teh development team for functional requirement issues.
• Use Quality Center for tracking documents and managing versions.
• Gather and analyze tests logs, defects and implement final test summary reports.

Technical Environment: HP Quick Test Professional, Quality Center, Oracle, Toad, SQL, and Windows