PROFESSIONAL SUMMARY

• Over 8 + years of experience as BusinessSystem AnalystinBusinessRequirements Analysis Requirement Gathering and Gap Analysis.
• Experience in Property and Casualty Insurance including Auto, Home, and Marine Life insurance/Annuities.
• Worked as a BusinessSystem Analyst using teh iterative Software Development Lifecycle (SDLC) principals of waterfall, AGILE (Scrum Framework)
• Experienced in insurance models such as life and annuity and Property and Casualty.
• Worked wif Business System Analyst on SQL data tables, statements, reports for validation of household participants mutual fund and annuity investments
• Experience in teh Property, Casualty, Annuities, Disability, and Supplemental Insurance policies include administration, sales, customization, claims, pensions and CMS.
• Extensive hands on experience on IBM ILOG JRules Business Rules Management System, using Dynamic XOM based on ACORD standards.
• Excellent skills in analysis and business requirements gathering from end users to teh client and experience in documentation of developed applications.
• Extensive experience in gathering requirements through Joint Application Development (JAD) sessions, Group Interviews and Use Case process document and managing business and functional requirements in teh Property and Casualty Insurance including Risk, Policy Sales, Policy Administration System, Receivables and Payments, across personal and commercial lines of business.
• Extensive experience in development and maintenance of data models, data architectures, data repositories, and data management procedures and standards.
• Created SSIS packages to loaddataintoDataWarehouse using Various SSIS Tasks like Execute SQL Task, bulk insert task,dataflow task, file system task, send mail task, active script task, xml task and various transformations
• Experience in designing of on - line transactional processing (OLTP), operational data store (ODS) and decision support system (DSS) (e.g., Data Warehouse) databases, utilizing Data vault (hub and spoke), dimensional and normalized data designs as appropriate for enterprise-wide solutions.
• Proficient in Technical and Business Writing, Business Process Flow, Business Process Modeling, Business Analysis and Testing various complex data driven methodologies including rendering teh ACORD Forms for commercial lines integration wif Documentum.
• Experienced in gathering/analyzing teh business/user requirements, designing ODS tables in consultation wif teh Data Architect, analyzing teh source/target dependencies & Production Troubleshooting.
• Deep technical background and solid working knowledge of SQL Server Data warehouse systems.
• In-depth knowledge of Rational Unified Process (RUP); risk engineering; data modeling and mapping; and design using UML, Rational Rose, Visio and other related tools.
• Demonstrated ability to work actively in different phases of SDLC, Agile/Scrum in teams, fostered cooperation and collaboration among individuals in teh work unit and helped team resolve conflicts constructively.
• Experience working in RDBMS & Data Warehouse projects.
• Worked wif SME's to collectBusinessprocess requirements, documented them inBusinessRequirement Document (BRD) and performedBusinessProcess Re-engineering, product support.
• Experience in SQL for database management,datamigrationand database validation (SQL Server, Postgres, Teradata).
• Experience in Automation tools like Rational RequisitePro and Quick TestPro.
• Expertise in Database Administration of Test Environment Databases, Data Pools and identifying performance issues due to inefficient Database Administration.
• Excellent writing skills in generating, Project Charter, Project Plan,BusinessRequirements documents, Use Case Specifications Test Plan, Credit Risk Management Plan Liquidity risk assessment, and Publishing Regular Reports wif status and metrics.
• Expertise in Database Querying and writing T-SQL Queries
• Proficient in creating BRD (BusinessRequirement Document), TRD (Technical Requirement Document), FSD (Functional Specification Document) and UAT Documents, Use Case Narrative & Use Case Diagram.
• Expert at Risk Management by Risk Identification, Impact Assessment, Prioritization Analysis, Risk Tracking and Mitigation wif monitoring of whole.
• Comprehensive understanding and experience of SDLC and project life cycle methodologies such as Water fall, Agile, Rapid Application Development (RAD), and Rational Unified Process (RUP).
• Strong experience in testing using HP Quality Center.

WORK EXPERIENCE

Confidential, Chicago, IL

Sr. Business System Analyst

Responsibilities:

• Participated in data modeling, data analysis and requirement documentation.
• Participated in Requirement Gathering, Business Analysis, User meetings, discussing teh issues to be resolved and translating user inputs into ETL design documents.
• Create debit invoice and payable invoice foraccountingteam to balance amount differences.
• Worked wifprojectmanagement, business teams and departments to assess and refine requirements to design/develop BI solutions using MS Azure.
• Conducted JAD sessions, group workshops, individual and small team meetings, and conference calls wif Property Casualty FPA teams, stake holders and developers to gather functional and nonfunctional requirements of teh system including requirements and processes for life and annuity products.
• Analysis and payout processing for data and apprentice teams wifin Managed Business Objectives Compensation.
• ImplementedAccounts, Claims, Treaty and Policyand Settlement Scenarios using Accord Standards.
• Involved in Business Process Management (BPM) activities like Process Design, Process Monitoring and Process Execution.
• Responsible for facilitating Enterprise definition meetings wif Life and Annuity SME's and project Business Analysts.
• Designed XML layouts and data movement strategies in compliant to ACORD standards.
• Using MS-Visio analyzedbusinessrequirements and process through Use Cases, Class, Sequence, and Activity diagrams, and adapted UML standards to define modularized Data Process Models
• Experience wif developing User Stories throughout teh Agile Lifecycle aswellas created UML diagrams such as Use Case, Activity, ER diagram and Chart diagrams wif MS Visio.
• Business/Systems analysis testing and database conversion support for teh Annuity System modification effort.
• Involved in ETL testing of source (staging databases: PL ODS for Personal lines and CL ODS for Commercial Lines of Business in P&C Insurance) and target - main database (Policy ODS). Data extraction from SQL Server database using SQL queries wif joins. Developed and executed SQL queries and compared teh Source and target databases to test ETL mapping.
• Organized and maintained all company incentive compensation plans, ensuring they were documented, current and had teh proper approvals.
• Worked on teh Billing Integration which included writing teh business requirements for integrating teh existing Billing system wif teh new Policy Admin system.
• Involved in areas such as technical design, interface design, development standard designs, data conversions and component changes.
• Proficient in writing Test Plans, Test Scripts, Test Scenarios, Test Cases and experience in executing Integration, System, Regression and User Acceptance testing.
• Created reports foraccountingto show aggregate amounts costs such as labor, Material, Shop Over Head ect.Datacan be sliced and compared to different time periods.
• Created BPM documents for risk and compliance processes using visio
• Work wif internal business partners to identify key initiatives, and develop appropriate home office and field compensation metrics and reporting vehicles
• Worked wif teh Business Users and BusinessAnalystsfor gathering functional requirements.
• CreatedDatamodel and Solution design documents and Technical design documents.
• Performed ETL processes; scrubbed data; and performed data mapping using MS Excel and MS Access to ensure data quality and workflow processes were in compliance wif teh new government mandated policies and standards
• Performed extensive data analysis using SQL for requirements and troubleshooting purposes.
• Develops reports, charts, tables, graphs, and intermediate statistical analysis using tools such as SAS, SQL, Tableau, and MS Excel.
• Used Curamframeworkto drive requirements, process flow documents, and subsequent design estimation. Used Query Analyzer, Execution Plan to optimize SQL Queries.
• writing SQL and PL/SQL statements - Stored Procedures, Functions, Triggers and packages.
• Worked wifDataWarehouse in teh development and execution ofdataconversion,data cleaning and standardization strategies and plans as several small tables are combined into one singledatarepository system MDM (MasterDataManagement).
• CreatedBusinessRequirement Document (BRD) based on information gatheird and ensured dat it was completed wifin teh defined SLAs.
• Analyzed thedataflow of teh complex business systems anddatamigrationrequirement, helped technical staff test and improve teh performance of thedatamigrationengine.
• Followed teh SCRUM Project Management Agile Methodology for teh entire SDLC.
• DevelopedBusinessrequirements, GAP analysis, use case diagrams and data flow diagrams.
• Wrote SQL queries to understand data relations and variances from other source systems.
• Developed various reports for user verification like Cross Tab Reports and Sub Reports, various charts and graphs like Bar chart, line graphs, and Pie charts by using Crystal Reports and exported reports into formats like PDF, HTML, Excel, Word and RTF.
• Created product documentation including online help, printed user manual, and training materials.

Environment: MS Visio, MS Project, MS Office Suite (Word, PowerPoint, Access, Excel), MS SharePoint, JIRA, Quality Center, MS SQL Server, Agile, Charles River IMS, Oracle Server, NICE Actimize, Tableau, Spots fire

Confidential, New Port Beach, CA

Business Systems Analyst

Responsibilities:

• Gatheird requirements and modelled teh data warehouse and teh underlying transactional database
• Responsible for overseeing teh preparation of investment portfolio reports for family members
• Preparation of mapping document for FX and Commercial Payments APIs'
• Involved in designing Data Models and Data Marts dat support teh Business Intelligence Data Warehouse
• Conducted Agile refinement sessions for requirements and stories wif teh business and change management teams.
• Data Migration testing using SQL and checking source and target data integrity.
• Performed unit, regression and performance testing for a wide variety of Document Automation Software such as Policy Print systems, and Documaker Rules Processor products
• Worked on issues wifmigrationofDatafrom development toQA-Test Environment
• Extensive SQL querying on Staging, Datawarehouse and DataMarts.
• Mapped teh Functional and Non-Functional requirements data attributes which were required by Allianz to ACORD standard.
• Facilitated and managed requirements discovery sessions wif SMEs from various business areas including Policy Quote, Policy Issuance, and Policy Administration for Commercial, Personal, Workers Compensation, and Specialty insurance.
• Developed solid background and knowledge of Fixed and Variable Life and Annuity products, personal financial planning strategies for high net worth individuals, commissions and illustration systems.
• Implementation strategy identification and documentation for trade life cycles of Equities, Fixed Income, Annuities, MF’s & ETF’s to ensure end to end business completeness in Vestmark against APL
• Built teh SSRS reports from Different Databases like Oracle, DB2 and SQL Server
• Written T-SQL statements for retrieval of data and also involved in performance tuning of TSQL queries
• Executed test cases to verify if Underwriting Rules are triggering as Hard-Stop/Referral as per teh Functional Design of Underwriting Rules.
• Facilitated interviewing and brainstorming sessions wif teh stakeholders and SMEs in understanding teh requirements pertaining tomortgageapplication process.
• Documentedlogical,physical, relational and dimensionaldatamodels. Designed theDataMartsin dimensionaldatamodeling using star and snowflake schemas.
• Worked wif various insurance policy admin system and map policy information to ACORD.
• Worked closely wif teh Enterprise Data Warehouse team and Business Intelligence Architecture team to understand repository objects dat support teh business requirement and process.
• Worked on teh ETL Informatica mappings and other ETL Processes (DataWarehouse)
• Createdbusinessprocesses, data diagrams and mappings, as well as proof of concepts and wireframes for new line ofbusinessinvolving mortgage loan pooling for various investors and various product types to sell to new and existing investors.
• Analyzed business process workflows and assisted in teh development of ETL procedures for moving data from source to target systems.
• Involved in defining teh source to target data mappings, business rules and data definitions.
• Created action filters, parameters and calculated sets for preparing dashboards and worksheets in Tableau.
• Wrote SQL queries to verify teh data in database and compare it tofrontend
• Involved in requirement gathering and database design and implementation of star-schema, dimensional data warehouse using Erwin.
• Document all data mapping and transformation processes in teh Functional Design documents based on teh business requirements
• Import data from multiple data sources and create automated reports in Power BI after cleaning and preprocessing teh data.
• Documented existing (current state / “AS-IS”) and proposed (future state / “TO-BE”) process flow, analyzed current and target ESI West-East Legacy systems, and conducted GAP analysis on functional requirements as well from teh reporting requirements to teh existing data in ODS.
• Experienced in Providing SQL to tollgate anddataquality check to ETL to test thedatainserted by teh Java rules engine into staging table as per requirement and logic to automate teh process.
• Created user stories wif detailed acceptance criteria (Customer satisfaction criteria) to elicit clear and deliverablebusinessneeds as anAgileBusinessAnalyst
• Creating Epic based on project inception output and dividing into teh User story .
• Gatheird business requirements, performed Gap Analysis for client’s requirements and generated system workflows. Created Business Process Models (BPM) and work flows for As-Is and To-Be situations after performed Gap Analysis
• Extensively working onDataModelling tools ErwinDataModeler to design thedatamodels.
• Responsibilities included source system analysis, data transformation, loading, validation for data marts, operational data store and data warehouse
• Created and Validating Canonical XML to teh Acord standards
• Documented User Stories wif Acceptance Criteria Technique, BRD, Functional spec, UML Diagram, Gap Analysis wif process flow
• Interacted directly wif teh stakeholders and Business Managers and served as a primary point of contact for Data warehousing and COGNOS reporting solutions.
• Deployed builds and patches in Production and UAT environment, created release packages wif proper versioning document. Used perforce for version control.
• Indepth understanding of teh processes of themortgageindustry related to plans, rates, fees and underwriting systems.
• Checked teh data flow through teh front and backend and used SQL queries to extract teh data from teh database.
• Understand and analyze underlying SQL Data query SQL data to investigate issues or extract

Environment: MS SQL Server 2012, SSIS 2012, Sharepoint, DTS, T-SQL, SDLC, Share point, SQL Documaker, Snowflake, AgileScrum, Cognos, ACORD,Tableau,POWER BI, Informatica,PHP,SQL Server, DOORS, Azure, XML, HP Quality Center,Agile/Scrum, Microsoft Excel, Microsoft access.

Confidential, Charlotte, NC

Business System Analyst

Responsibilities:

• Performed extensive backend testing using SQL queries to return teh data from database and check teh data to display in UI.
• Conducted User Acceptance Testing, gatheird and documented User Manuals and Business Rules.
• Participate in JAD Session and gather all teh requirements
• Proficient using multiple systems/databases for payroll and policy information research for Confidential Team
• Participate in teh Agile development process by translating requirements into user stories, defining acceptance criteria, designingscreens, documenting technical specifications, and tracking teh analysis and development efforts in JIRA.
• Created technical impact documents, data mapping documents and defines ACORD mappings for various interfaces based on knowledge of business needs and working closely wif senior department managers and key department members wif limited supervision.
• Coordinate requirements elicitation to extractbusinessneeds by liaising wif key stakeholders
• Analyze user requirements, procedures, and problems to automatebusinessprocess or improve existing systems
• Used MS Word & Visio to documentdataflow of teh AS IS process and TO BE process.
• Analyzed source databases and createddatamapping documents for thedatamigration process.
• Participated in project management, design, requirements definition, specification, budgeting, control, and restructuring of organizations
• Used JIRA for User Story requirements management throughout teh Agile Sprints and development life cycle.
• Provide reporting, analysis and payout processing for data and apprentice teams wifin Managed Business Objectives Compensation
• Documented existing and proposed process flow, analyzed current and target system, and conducted GAP analysis from teh reporting requirements to teh existing data in ODS.
• Worked on Business process End to End user stories for Policy center (Policy Administration system) and Billing center (Account receivable and commission system).
• Executed all aspects related to employee health insurance, worker's compensation, life insurance, long/short term disability, employee discount/store benefits including company events coordination.
• Involved in all phases of software development life cycle (SDLC) in RUP framework.
• Identified, define, document and communicate thedatamigrationrequirements.
• Preparing, reviewing and updating business requirement documents and user acceptance test plans.
• Created burn down charts, sprint & release backlogs for effective project management.
• Develop and manage deposits-related functional requirements.
• Develop and elicit requirements for departmental and some corporate projects as requested by internal/external customers; preparebusinessand functional requirements.
• Subject matter expertise (SME) assistance wif life insurance and annuity products
• Wrote SQL scripts to retrievedatafrom tables and views wif like operator and other wild cards
• Designed Test Strategy and Test Plan to ensure teh features to be tested are documented.
• Closely work wif Project Manager and Coordinates teh Testing tasks
• Performed Incremental load wif several Dataflow tasks and Control Flow Tasks using SSIS.
• Adept at coordinating wif stakeholders, Subject Matter Experts (SMEs) and end users to understand, analyze, communicate and validate requirements through User interviews, Joint Application Design (JAD), Joint Application Review (JAR) sessions.
• Analyze annuities’ accumulation and payout lifecycles cash flows, terminations, selections, and utilizations
• Using VizQL tools like Tableau to identify data trends and anomalies by creating visualization reports
• DevelopDataQuality Management exception rules using SQL fordatacleanseand various loan codes and cope up wif architectural changes
• Created ETL packages utilizing SSIS to extractdatafrom heterogeneous sources such as Excel, flat files and network drives to staging area.
• Used UML methods to develop use case diagrams, Swim Lane Charts, Process Workflow Diagrams, Data Flow Diagrams, &BusinessProcess Models (BPM) to represent teh system workflow & capture bottlenecks in teh application.
• Gathering Requirements from teh Stakeholders for teh new procurement system project to ensuredatacompliance and enhance procurement process during systemmigration
• Conducts review and approval of UA test cases wifBusinessAnalystand SME's
• Manages and supervises teh Testing team throughout teh UA effort
• Performed AML report analysis to ensure teh application development process is efficient for projects dat include complex reporting, variance reporting, and dashboard reporting.

Environments: HP Quality Center, Agile, Charles River IMS,ETL,SDLC,HTML, Oracle Fusion Middleware, MS Visio, Mercator, SharePoint, Agile, BizTalk, MS office, Teradata, (Defect Management Tool), SQL, VB script.

Confidential, Bloomington, IL

Business System Analyst

Responsibilities:

• Gatheird analyzed, documentedbusinessand technical requirements from both formal and informal sessions and validate teh needs of thebusinessstakeholders.
• Created and managed administration processes including workflows, validation rules, approval process, assignment rule, and list generation.
• Created internal and vendor system P&C, Life, Annuity, Group product process maps for Policy Administration & Billing systems
• Facilitated vendor gap analysis sessions for P&C, Life, Annuity, Group Direct and List Billing system wif quality of service (QoS) parameters and web content management.
• Defined and documented teh Vision and Scope of teh project. Conducted one on one interviews wif high level management team and participated in teh JAD session wif teh SME's.
• Involved in designing and developingDataModels andDataMarts dat support teh Business IntelligenceDataWarehouse.
• Designed Informatica ETL Mappings documents, created ETL staging area framework, createddatamapping documents,dataflow diagram, ETL test scripts etc.
• Documented teh Requirement Traceability Matrix for tracing teh Test Cases and requirements related to them.
• Conducted user interviews and documentedbusinessand functional requirements.
• Performed Gap Analysis by gathering and analyzingbusinessrequirements from users to thoroughly evaluate teh gap between teh "AS IS" and "TO BE" process.
• Participated inprojectmanagement, design, requirements definition, specification, budgeting, control, and restructuring of organizations
• Analyzed teh data in teh source databases and designed teh overall data architecture and all teh individual data marts in teh data warehouse for each of teh areas Merchandising, and store operations
• Analyzed SQL stored procedures, functions and database architecture to support analysis efforts and aid in troubleshooting production issues.
• Involved wif all teh phases of Software Development Life Cycle (SDLC) methodologies throughout teh project life cycle.
• Experience in SQL for database management,datamigrationand database validation (SQL Server, Postgres)
• Utilized teh Agile Scrum methodology to analyze teh requirements to create stories
• Performed Requirement Analysis and developed Use Cases, Activity Diagrams using Rational Rose
• Project managed teh creation of a database dat records takes into account teh contracted amounts of domain, and image storage capacity.
• Involved in extensiveDATAvalidation by writing several complex SQL queries and Involved in back-end testing and worked wifdataquality issues
• Extensively used SQL Transformation Source qualifier, Joiner for heterogeneous sources, look-up, filter, aggregator, update strategy transformations to transform data into teh ODS tables in Teradata and then into teh base tables.
• Database modeling,dataanalysis, query building,datamanagement,datamigrationusing SQL server Management Studio and Toad for Oracle
• Created project plans in accordance wif project managementframeworkstandards and procedures. Identified ongoing issues and gaps wifin project plans, in order to eliminate implementation issues
• Decomposed high-level information gatheird frombusinessuser community into detailedBusinessRequirements, Functional Specifications Documents, Use Cases and User Stories.
• Intricately involved inBusinessProcess Flow development,BusinessProcess Modeling, and ad hoc Analysis
• Incorporated Rational Unified Process (RUP) to create Requirement Document Specifications using VisibleAnalyst.
• Maintained meeting minutes, meeting agenda and communicated them wif teh SMEs and teh stakeholders on timely manner using MS Word, MS PowerPoint and created reports using MS Excel.
• To validate Data extensively wrote complex SQL Queries which mainly was hooked up wif backend testing.
• Checked teh data flow from front end to backend and used SQL queries to extract teh data from teh database.
• Responsible for collecting and analyzing teh test metrics and then submitting teh reports, which kept track of teh status and progress of teh testing effort using JIRA.
• Conducted walk-through and UAT testing for end user acceptance, deployment and subsequent roll out to verify whether all teh User Requirements were catered to by teh application.

Environment: scrum (agile), MS-Visio, .net, MY SQL, MS Word, MS PowerPoint, SharePoint, Excel, JAD, HP ALM, Web Services, HTML, XML, MySQL, Informatica 9.5, Agile, JIRA, Rational clear quest

Confidential, Durham NC

Business Analyst

Responsibilities:

• Provided implementation assessment for Rational Requisite Pro, Rational Rose, UML and RUP.
• Identified and involved all key stakeholders, contributors,business, operations and technical resources dat must participate in a project and ensure dat contributors are motivated to complete assigned tasks wifin teh parameters of teh project plan.
• Used SQL Queries in Oracle to pull out data from teh databases for teh data validation and routine report generation.
• Gatheird and documentBusinessRequirements document (BRD), Functional and Non- Functional Requirements (FRD)
• Worked directly wif underwriters, marketing team, UI teams, Policy administration, underwriting, billing, and claims area
• Used Agile software development methodology in defining teh problem, gathering requirements, development iterations,businessmodeling and communicating wif teh technical team for development of teh system.
• Prepare teh conceptual design document of all teh required fixed annuities new-business forms and teh business rules to determine teh in good order.
• Perform data analysis, create dashboards, worksheets using Tableau
• Subject Matter Expert on various databases used for teh purchasing of indirect materials and adatamigrationanalyst.
• Organized requirements into high-levelBusinessUse Cases and low-level Use Case Specifications on teh Functional Requirement Document (FRD), and prepared Activity and Sequence Diagrams.
• Datamodeling by ER diagrams and process modeling usingdataflow diagram in teh design process.
• Created Use Cases using UML and managed teh entire functional requirements life cycle using Rational Unified Process, Requisite Pro.
• Designed enterprise data architecture layer for enterprise data integration.
• Gathering, reviewing business requirements and Analyzingdatasources from Excel/SQL for design
• Generating monthly reports and graphs using Tableau to identify budget trends and ensure dat teh unit is meeting teh monthly constraints and goals
• Worked on teh requirements gathering and analysis for loading data into ODS
• Involved in mentoring specificprojectsin application of teh new SDLC based on teh Agile Unified Process, especially from theprojectmanagement, requirements and architecture perspectives.
• Created and managed project templates, Use Case project templates, requirement types and trace-ability relationships in Requisite Pro.
• Developed strategies wif Quality Assurance group to implement Test Cases in Mercury Test Director for stress testing and UAT (User Acceptance Testing
• Liaison between assignedhumanresourcesdepartment to ensure personnel needs are met
• Coach, counsel and guidemanagementbefore executing employee disciplinary actions
• Utilized Power BI (Power View) to create various analytical dashboards dat depicts critical KPIs such as legal case matter, billing hours and case proceedings along wif slicers and dicers
• Analyzed stakeholders'requirementsand processes throughdocumentcreation and analysis (BRD/FSD), interviews, workshops, and workflow analysis.
• Constructed effective workflows by producing use case diagrams in UML to model system functions and define complexbusinessprocesses.
• Collected teh data and analyze teh metrics in updating teh status wif teh team.
• Created data flow diagrams, data mapping from Source to stage and Stage to Target mapping documents indicating teh source tables, columns, data types, transformations required andbusinessrules to be applied.
• Extracted large volumes of data feed from different data sources, performed transformations and loaded teh data into various Targets.
• Worked extensively wif Microsoft Excel (Macros, VLOOKUPS, and Pivot Tables). Proficient Microsoft Word, PowerPoint, Access.
• Performed extraction, transformation and loading of data from RDBMS tables, Flat Files, SQL into Teradata in accordance wif requirements and specifications.
• Created product documentation, including online help, printed user manual, and training materials.

Environment: RUP, CrystalReports, Rational Requisite Pro, Charles River Investment Management System (CRIMS) 9.x, MS Visio, SQL, Agile, Share point 2010, HP-ALM, UML, Microsoft Office, Windows XP/2007.

TECHNICAL SKILLS:

Methodologies: RUP, Scrum (Agile), Waterfall, SDLC, KANBAN Waterfall

Management Tools: Power Designer, Rational Rose, Visio

ETL Tools: Guidewire Data Hub Center, SSIS, Bugzilla, Quality Center, JIRA, SILK Central

Operating Systems: Windows 8.1, 8, Vista, XP, Unix, Mac OS XDatabase RDBMS Oracle, MS Access, IBM DB2, SQL Server 2000

Programming Languages: J2EE,JML,SOA,SQL, UML, XML, Java, HTML,Mainframe, C, C++, Java, Python

Defect Tracking Tools: HP Quality Centre, ALM, QTP, Jira, SixSigma, Bugzilla, Mercury

Data Analysis/ Defect Management Tools: Tableau, R Studio, Power BI, MS Excel (VLOOKUP, Report and Dash Boards, Pivot Tables), SSAS, SSRS