SUMMARY

• Salesforce Certified Administrator/Developer with 6years of experience in IT industry and more than5years in Salesforce CRM and Force.com platform implementation: Analysis, Design, Development, Administration, and supporting the cloud applications.
• Experience in working with Agile (Scrum) Software Development Life Cycle (SDLC) worked closely with Business users and Subject matter experts (SME's) for requirement gathering.
• Experience in Requirements gathering, requirements analysis, workflow diagrams, use - cases using MS Visio.
• Experience in working across various Salesforce.com CRM implementations covering Sales Cloud, Service Cloud, Community Cloud and a good understanding of other cloud applications like (Marketing Cloud, Call Center).
• Extensive experience in SFDC development to develop Custom Business logic using Apex Classes, Controllers, Extensions, SOQL, SOSL, DML, Triggers, Batch Apex, Schedule Apex, Extensions, Governor Limits, Schema, Plugins, Test Classes, Visual Force Pages, HTML, JavaScript.
• Good implementation knowledge on Configuration and customizations in Salesforce.
• Good knowledge of Integrating Salesforce with third party legacy applications using SOAP API, REST API’S for data migration and functional integration.
• Good experience in automating the business Processes using Approval Process, Lightning Process Builder, Workflows, and Auto-Response Rules.
• Experienced in Administration setup - Managing User (Roles, Profiles, and Permission sets), Page layouts, Security implementation, Data Management, Validation rules and customization, Field level security, Configuring Workflows, Approval process, Reports, and Dashboards.
• Experience using marketing automation tools like Marketo and HubSpot.
• Experience in Web Technologies including HTML, XML, CSS, and JavaScript.
• Experience in working with Apex Data Loader, Import Wizard and Data Manipulation Language for Data Migration and Management in bulk.
• Good experience in working with deployment tools like Ant, Force.com IDE and Change sets for metadata deployments.
• Excellent communication skills and able to work alongside support teams to define and refine new functionality.
• An effective team player with excellent problem solving and interpersonal skills.

TECHNICAL SKILLS

Salesforce Technologies: Salesforce CRM, Apex Classes (Controllers, Wrapper, Test), Visual Force (Pages, Components Operations, SOQL, SOSL, Schema, Mail Services, Future Methods, Governor Limits, Batch, Schedule, SFDC Customizations (Roles, Profiles, Page Layouts, Workflow Alerts, Validation Rules, Formulae, Custom objects, Page Layouts, Record Types, Process Builder, Field Dependencies, Updates, Workflow Rules, Approval Process).

Tools: Sublime editor, Force.com Eclipse IDE Plug-in, Force.com Explorer, Data Loader, Excel Connector, Force.com Platform (Sandbox and Production)

Programming Languages: Apex, Java, C

Web Technologies: LWC, Html, CSS, Xml, JavaScript

Database Systems: Oracle 10g, MS SQL Server 2008/2005

Version Control Tools: Bitbucket, GitHub, Blue Canvas

Operating System: Windows OS, Linux Ubuntu 11.10, Mac OS

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

Salesforce Developer

Responsibilities:

• Performed business Requirements analysis with business analyst for Salesforce implementation.
• Worked on various Salesforce.com Standard objects like Case, Work Order, Work Order Line Item and on some custom objects.
• Created Custom Objects, Fields, Tabs, Page layouts, Record types and maintained Field level security as per the business requirement.
• Created Validation Rules, Configured Custom Permissions, based on the business requirements.
• Involved in Sprint planning, assigning story points based on complexity.
• Involved in Design meetings, put forward best design, take reviews and creating an optimized solution for the business requirement.
• Actively participate in code review, suggest better approaches to achieve the results.
• Analyzed the code and made respective modifications to in corporate new requirements.
• Developed custom business logic using Apex Classes, Apex Triggers to meet the business requirements.
• CreatedLightning Web Components, based on business requirement.
• Modified existing components to fix bugs and enhance the application continuously.
• Used SOQL&SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Automated business processes using Apex Triggers.
• Contributed to duplicate management engine using Apex classes and triggers.
• Implemented custom validations on different objects using Apex classes and triggers to meet the business requirements.
• Support integrations betweenSalesforce and third-party services.
• Used Blue Canvas to deploy metadata changes from sandbox to other environments.

Environment: Salesforce.com unlimited edition, Agile Scrum, S, Service Cloud, Apex Language, SOSL, SOQL, Salesforce Lightning, VS Code, Bitbucket, Blue Canvas, Mavens, Source tree, Workbench.

Confidential, Chicago, IL

Salesforce Developer

Responsibilities:

• Performed business Requirements analysis with business analyst for Salesforce implementation.
• Worked on various Salesforce.com Standard objects like Case, Work Order, and Work Order Line Item and on some custom objects.
• Created Workflow rules, Formula fields, Roll-up summary fields, Validation rules for different business requirements.
• Created Custom Objects, Fields, Tabs, Page layouts, Record types and maintained Field level security as per the business requirement.
• Created the Permission sets, sharing settings based on the business requirements.
• Involved in Sprint planning, assigning story points based on complexity.
• Involved in Design meetings, put forward best design, take reviews and creating an optimized solution for the business requirement.
• Actively participate in code review, suggest better approaches to achieve the results.
• Developed custom Business logic using Apex Classes, Apex Triggers to meet the business requirements.
• Updated Lightning Components, Controllers and Events in the components to enhance the application continuously.
• Used SOQL&SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Automated business processes using Apex Triggers.
• Contributed to duplicate management engine using Apex classes and triggers.
• Implemented custom validations on different objects using Apex classes and triggers to meet the business requirements.
• Updated Apex SOAP and REST Web Services and Apex callouts to maintain bi-directional data synchronization between external systems and Salesforce application.
• Created custom lightning Quick actions and made respective code changes to make Salesforce object’s record view mimic desktop behaviour on Salesforce1 mobile app.
• Interacted with the end users to provide necessary access required for training purposes.
• Support integrations betweenSalesforce and various third-party services.
• Used Blue Canvas to deploy metadata changes from sandbox to other environments.

Environment: Salesforce.com unlimited edition, Agile Scrum, Service Cloud, Apex Language, SOSL, SOQL, Salesforce Lightning, VS Code, Blue Canvas, Mavens, Source tree, Workbench, Bitbucket.

Confidential, San Diego, CA

Salesforce Developer

Responsibilities:

• Performed business Requirements analysis with business analyst for Salesforce implementation and documented the requirements.
• Created Workflow rules and defined related tasks, time Triggered tasks, Email alerts, Field updates to implement business logic.
• Used Approval Process, Lightning Process Builder to automate business processes.
• Developed new functionalities using Apex Classes, Apex Triggers, Visual force pages, Lightning Components, Controllers and Events and used custom CSS in the components.
• Used SOQL&SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Used Change sets to deploy metadata from sandbox to production environment.
• Led discussions with the team about feasibility and effective way of leveraging Saleforce.com CRM features to best serve the purpose of the requirement.
• Documented current and proposed process flow, information flow and conducted detailed gap analysis.
• Worked with agile team, to put forward dependence impacting both team, active involvement in scrum of scrum and get the cross dependencies visible and address any impediments.
• Design, implementation, administration and troubleshooting Apttus CPQ system, managing security profiles and providing technical support for Sales users.
• Customize the dashboards to monitor lead activities on Sales geography.
• Created Test Plans, Test Cases and Test Scripts for Unit system, Regression and Load Testing.
• Design, develop and deploy custom object page layouts, custom tabs, and components.
• Collect/Analyze data for evaluation and improvements and integrate to requirements.
• Participating in requirements phase and technical conference calls executing test cases in QC and logging defects.
• Created custom applications and reports usingSalesforce CRM cloud computing.
• Creating Test scripts based on thebusiness requirements Specification documents in Quality center.

Environment: Salesforce.com Platform, Sales Cloud, MS Visio, Swim Lane Diagram, High-level Process flow, MS Visio, Visual force pages, Data Loader, Force.com Platform(Sandbox and production).

Confidential

Salesforce Developer/Administrator

Responsibilities:

• Created the web-hook in Marketo and Integrated with SFDC.
• Developed Visual Force Pages and Custom controller components.
• Developed Apex Classes & Triggers to implement the business logic as per the requirements.
• Developed and deployed Workflows for Opportunities and products management.
• Supported end users with solutions and issues they face with any functionality.
• Designed Visual Force Pages, Components, and Dashboards as per client's requirement.
• Developed SOQL and SOSL queries to get data from different related objects.
• Designed and deployed Custom Objects, Custom Tabs, Validation Rules, Assignment Rules, Workflow Rules, Page Layouts and Auto-Response Rules to meet the needs of the application.Process
• Used Standard Controller and Custom Controller to handle SOQL queries.

Environment: Agile Scrum, Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Apex Data Loader, Full Sandbox, Eclipse IDE Plug-in, Sandbox, Web Services API, Workbench, MS Visio, MS Project, Eclipse.

Confidential

Java Developer - Intern

Responsibilities:

• Involved in the Analysis, Design, Implementation, and Testing of the project.
• Involved in developing application using core java, Servlets, and spring framework.
• Worked on java security like Encryption, decryption, and generation of the signature.
• Involved in Fixing bugs and Unit testing with test cases using JUnit.
• Developed the UI front-end programming for a web application that matched requirements using handwritten HTML, CSS, JavaScript, and JQuery.
• Responsible for making responsive web pages using twitter bootstrap and media queries.
• Developed the Page layouts, navigation, animation buttons, and icons.
• Performed Data Export on weekly basis for data backup.