SUMMARY

• Accomplished, innovative, adaptable, results - focused, and energetic leader with diverse experience in fast-paced product and project-focused environments.
• Certified SAFe 5.0 seasoned in creating, integrating, and continuously improving cutting-edge product solutions that enable innovation in competitive spaces.
• Proven track record of expertly aligning product vision, technical strategy, and roadmaps to boost impact and outputs. Hands-on collaborator with excellent communication, analytical, critical thinking, problem-solving, negotiation, time management, stakeholder management and decision-making skills.

TECHNICAL SKILLS

• Rally, JIRA,Azure Devops Server (ADS), Adobe Analytics, Confluence, SharePoint, Slack, Microsoft Office Suite,
• Salesforce -Marketing, Sales, Service Clouds
• IBM WebSphere Application Server, IBM HTTP Server, Tomcat Application Server, Apache Webserver,
• Tibco Business Works Suite, TIBCO EMS 5.1,
• SQL, PL SQL, Service Now Management Tool, SiteScope, AppDynamics

PROFESSIONAL EXPERIENCE

Confidential

Sr. Product Owner

Responsibilities:

• Defining, maintaining and executing the Product vision and the Product Roadmap
• Creating comprehensive products to ensure strategic plans are focused on the highest value yield for stakeholders
• Gathering requirements from relevant stakeholders using interviews, documents, business process descriptions, use cases, task and workflow analysis
• Working on Epics, Feature and Stories to create Minimal Marketable Features (MMF) that deliver increments of value
• Creating, Prioritizing, sequencing and refining Team Backlog while balancing business and technical requirements
• Creating and maintaining the Product Backlog showing visible progress towards forecast results
• Identifying dependencies, analyzing risks and breaking down the features into user stories using the Behavior Driven Development and defining acceptance criteria
• Communicate the requirements, vision and Goals to the design, usability and development teams effectively
• Documenting all use cases so that business logic is clearly understood
• Collaborating with delivery teams to ensure features are clearly understood, estimated and prioritized
• Participation in Engineering review, WSJF and Feature breakdown sessions to prioritize the work
• Approving each feature and communicating with technical and business teams to ensure adherence to product vision
• Accepting User Stories during the sprint to confirm implementation meets intent of acceptance criteria
• Communicating status to stakeholders, use of Product Backlog for forecasting release content and dates
• Managing stakeholder needs by bringing in new requests, breaking down the requests into deliverable units of value, and translating the requests clearly to the development team
• Evaluating the risks proactively
• Partnering with development for test cases and work with stakeholders and the testing team to implement UAT testing
• Managing and aligning Release plans, Prod Change notices, Lead and communicate the release plan, publish Release notes/ and any related updates- to all the teams
• Defining, monitoring and analyzing key Performance Indicators for the launched products
• Simulating and testing process systems improvements considering usability and industry standards
• Gathering feedback from operations teams and research industry trends to improve business systems processes
• Maintaining regular reports on product analytics to seek market data and develop points of view to make well-informed product decisions
• Discovering business insights to provide great user experience using Adobe analytics
• Developing business relationships and integrating activities with other departments to ensure successful project delivery
• Good understanding of Retail industry, marketing and digital commerce space

Confidential

Digital Product Owner

Responsibilities:

• Defining, maintaining and executing the Product vision and the Product Roadmap
• Conducting market research, competitive analysis and creating comprehensive products to ensure strategic plans are focused on the highest value yield for stakeholders
• Understanding customer needs and utilizing customer’s behaviors in digital marketing campaigns
• Gathering requirements from relevant stakeholders using interviews, documents, business process descriptions, use cases, task and workflow analysis
• Working on Feature Stories to create Minimal Marketable Features (MMF) that deliver increments of value
• Creating and maintaining the Product Backlog showing visible progress towards forecast results
• Breaking down the features into user stories using the Behavior Driven Development and defining acceptance criteria
• Creating, Prioritizing, sequencing and refining Team Backlog while balancing business and technical requirements
• Effectively communicated the requirements to the business, design, usability and development teams
• Documenting all use cases so that business logic is clearly understood
• Conveying the Vision and Goals at the beginning of every release and sprint
• Collaborating with delivery teams to ensure features are clearly understood, estimated and prioritized
• Participation in daily standup Scrums, Sprint Planning Meetings, Sprint Reviews, and Retrospectives
• Approving each feature and communicating with technical and business teams to ensure adherence to product vision
• Accepting User Stories during the sprint to confirm implementation meets intent of acceptance criteria
• Managing sprints as a product owner in Agile environment by using Rally
• Communicating status to stakeholders, use of Product Backlog for forecasting release content and dates
• Managing stakeholder needs by bringing in new requests, breaking down the requests into deliverable units of value, and translating the requests clearly to the development team
• Partnering with development for test cases and work with stakeholders and the testing team to implement UAT testing
• Managing and aligning Release plans, Lead and communicate the release plan, publish Release notes/ and any related updates- to all the teams
• Defining, monitoring and analyzing key Performance Indicators for the launched products
• Simulating and testing process systems improvements considering usability and industry standards
• Gathering feedback from operations teams and research industry trends to improve business systems processes
• Maintaining regular reports on product analytics to seek market data and develop points of view to make well-informed product decisions
• Discovering business insights to provide great user experience using Adobe analytics

Confidential

Product Owner

Responsibilities:

• Maintained and executed the Product vision and the Product Roadmap
• Actively accountable for each stage of the development process including the final product.
• Writing and capturing user stories and acceptance criteria in Jira to communicate product objectives and requirements
• Primary inspector for evaluating product progress through each iteration. working experience in a SCRUM Agile environment.
• Participation in daily standup Scrums, Sprint Planning Meetings, Sprint Reviews, and Retrospectives
• Managed sprints as product owner in Agile environment by using JIRA
• Communicating status to stakeholders, used Product Backlog for forecasting release content and dates
• Managed stakeholder needs by bringing in new requests, breaking down the requests into deliverable units of value, and translating the requests clearly to the development team
• Experienced in analyzing business requirements in systems design and development.
• Behavior Driven product development with a team of dedicated engineers and designers
• Ability to present ideas in business-friendly and user-friendly language.
• Able to translate technical details to business users.
• Worked effectively in SCRUM Agile environment balancing business needs, resolving competing priorities and meeting project deadlines.
• Documented all use cases so that business logic is clearly understood
• Conveyed the Vision and Goals at the beginning of every release and sprint
• Participated in daily standup Scrums, Sprint Planning Meetings, Sprint Reviews, and Retrospectives
• Emphasized on delivering high standard values to the stakeholders, customers and business users
• Acted as Primary inspector for evaluating product progress through each iteration
• Understanding and analyzing data integration points, process workflows from an end to end perspective from back end and front-end perspective

Confidential

Business Analyst

Responsibilities:

• Managed prioritization and trade-offs among customer and operational support load
• Written complete and detail-oriented product requirements documents, specs and user stories
• Ensured clear communication of those requirements to the business, design, usability and development teams
• Owned the development of the product strategy and vision supported by internal and external analysis
• Defined the product roadmap based on the strategy and vision
• Managed third party integrations and established strong third party and vendor relationships and new business opportunities
• Breaking down the features into user stories and accepting them during the sprint to confirm implementation meets intent of acceptance criteria
• Managing sprints as product owner in Agile environment by using JIRA
• Defined, monitored and analyzed key metrics for the launched products/features and fed the learnings back into the product development
• Developed and fostered strong client relationships
• Negotiating Sprint priorities and commitment when team communicated new discoveries impacting size or value of work
• Ensuring product delivery is aligned with business targets
• Discovering business insights to provide great user experience using Adobe analytics
• Created end user release training, notes, and other necessary documentation by user groups
• Trained support staff and stakeholders for the all the client support to ensure Go to Market transitions are flawless

Confidential

WebSphere Administrator

Responsibilities:

• Handled Severity I and Severity II Incident tickets adhere to approved SLAs.
• Installed, configured, administered and supported WebSphere Application Server V8.0/7.0 on Unix/Linux platforms
• Responsible for configuration, installation and administration of WebSphere Application Server 7.x and IBM HTTP Server on Linux
• Deployed applications and troubleshooting the deploy issues.
• Created profiles using Profile Wizard and silent mode.
• Deployed applications (EAR) to WebSphere Application Servers and maintained applications using approved Change implementation process.
• Configured and administered JDBC Connection Pools/Data Sources on WebSphere Application Server
• Monitored for Application core dumps or forced thread dumps to check for system objects using thread analyzer.
• SSL Setup on IBM WebSphere/ IBM Http Servers and Apache Tomcat

Confidential

Tibco Administrator

Responsibilities:

• Production support for all TIBCO interfaces for the customer using Administrator, logs and alerts.
• Performed and engaged in all reviews for any new project moving to production environment
• Enhancement of the applications depending on the Change Requests
• Determined and implemented the monitoring mechanisms for the interfaces using Tibco Hawk and shell scripts.
• Provided technical and functional consultations and design to the Client regarding the feasibility of the project.
• Responsible for reviewing the enhancements and application configurations
• Deployment of the code SIT, UAT, COB and Production environments
• Responsible for timely project deliverables with assured quality