SUMMARY:

• Certified Salesforce Consultant/Developer/Administrator with 7.5 years of Salesforce experience in Sales and Service cloud.Experience working in Agile methodology and Waterfall model.In - depth experience in CRM business processes like Campaign Management, Lead Management, Account Management, Opportunity Management and Case Management.Experience in SFDC Development implementing teh APEX Classes, APEX Triggers, Visual Force pages, Force.com IDE, Eclipse.
• Extensive experience in designing of custom objects, custom fields, custom page layouts, workflows, relationships, dependent picklists, workflow alerts, process builder, validation rules, approval processes, custom reports, custom tabs, report folders, record types, formula fields and email generation per application requirements.
• Developed Lightning Component Framework and built Lightning component using aura framework.Designed and developed Lightning Application and Components, Apex Classes, Visualforce pages, Lightning Web Components (LWC), AURA Components, Apex Batch, Schedule Apex, Triggers, Java Script, HTML and CSS.
• Hands on experience in implementing security and sharing rules at object, field, and record level for different users at different levels of organization. Also, created various profiles and configured teh permissions based on teh organizational hierarchy.
• Rich experience in Classic to Lightning org migration and assessment, overcome limitations and ensure teh health and performance of orgs.
• Hands-on experience in implementing Transaction Security Policies.
• Used Email to case, Web to Lead features.
• Hands-on experience in implementing AppExchange solutions using Adobe E-sign, Conga Composer, DocuSign and GridBuddy.
• Hands-on experience in Integration with third party systems using SOAP/ REST API’s.
• Good Experience in setting up SSO, SFO and LFO.
• Good experience in Salesforce CLI to schedule Data Loader jobs
• Experience in using JIRA and creating reports and dashboards in JIRA.
• Knowledge in Einstein Analytics Plus.
• Knowledge in setting up end to end infrastructure (Reverse Proxy, Firewall) setup for integrations between Salesforce and internal systems as per security policies.
• Good Experience in translating business requirements to technical solutions and guiding teh development team for implementation.
• Supported team members with their tasks and reviewed coding standards for best approach and performance.
• Knowledge in CI/CI pipeline and bitbucket.
• Good insight into teh Health Care and Airline Domains.

TECHNICAL SKILLS

CRM: Salesforce.com

Salesforce Technologies: Apex Classes, Apex Triggers, Test Classes, SOQL, SOSL, VisualForce, Lightning pages (Pages, Component & Controllers), AURA, Lightning Web Components (LWC), Custom Objects, Web services, Validation Rules, Work Flows, Flows, Process Builder, Approval Process, Dashboards, Reports, Sandbox development and Testing

Salesforce API Tools: VS Code, SFDX, Eclipse, Data Loader

Web Services: SOAP, REST, WSDL, JSON, XML

Operating Systems: Windows, Linux, Unix

Databases: Oracle 10g, MS Access

PROFESSIONAL EXPERIENCE

Confidential

Senior Salesforce Developer/ Consultant

Responsibilities:

• Performed teh role of Salesforce Consultant and Developer in teh Organization.
• Interacted with Various business user groups for gathering teh requirements for Salesforce implementation and documented teh Business and Software Requirements.
• Managed 4 salesforce applications with different teams.
• Worked at teh client site with teh customer and managed teh project from end-to-end.
• Expertise in advanced APEX development, including high volume data processing, SSO, Canvas applications.
• Create profiles, roles, Territories and configure permissions according to organizational hierarchy requirements.
• Developed applications using Agile Scrum methodology and Waterfall methodology.
• Expertise in aura framework, Lightning Components and Salesforce Lightning Design System (SLDS).
• Implemented Salesforce Shield Platform Encryption and encrypted fields using deterministic and probabilistic algorithms.
• Reviewing teh AppExchange solutions and suggesting for implementation.
• Involved in creating and customizing Email templates and configuring them to teh email alert within teh workflow rule for a standard/custom object.
• Involved in implementation and Design of Accounts and Opportunities.
• Worked on salesforce standard objects (accounts, contacts, leads, opportunities, Contracts).
• Guiding teh developers on development activities and monitoring teh progress.
• Worked on Salesforce Lightning Web Components (LWC) for building customized components replacing teh existing ones.
• Worked on Lightning Data Services in AURA components and Lightning Web Components (LWC) for Create/ Update/ Delete operations of a record without requiring Apex code.
• Worked on Component Events to pass data from Child Component to Parent Component in AURA framework.
• Created Custom objects, formula fields and design validation rules page layouts, workflow rules.
• Used SOQL and SOSL for Data manipulation needs of teh application using platform Database Objects.
• Integrated Salesforce.com with external systems in AWS Cloud using SOAP API and REST API.
• Involved in discussions with Network teams, Security teams to set up integration using API Gateway, TIBCO middleware, Reverse Proxy, Firewall.
• Integrated Tableau in Salesforce using AURA Components, Connected App, and sparkler.
• Tableau integration using Tableau Viz Lightning Web Component AppExchange package and customized using LWC.
• Minimized code in JavaScript Controllers in AURA Components by adding reusable functions in Helper Component.
• Migrated existing VisualForce pages to Lightning AURA components.
• Responsible for controlling security and sharing of sales reports and dashboards, providing regulated, auditable cross-functional access for anyone in teh organization.
• Leading testing effort, test plans, and test data preparation for System Integration and UAT testing.
• Involved in migrating data into Salesforce application using Apex Data Loader through CSV files. Installed and Configured Apex Data Loader.
• Leveraged Apex controllers in AURA for complex business logic which cannot be implemented using Lightning Data Services.
• Used ANT tool to migrate from Sandboxes to Production.
• Involved in change management for production deployments.
• Involved in discussions and requirement gathering with external users for integrations.
• Familiar with Salesforce latest product launches including Wave Analytic.
• Look out for development challenges/ limitations and find workarounds.
• Implemented teh requirements on Salesforce.com platform and VS Code.

Environment: Salesforce.com IDE, Sales Cloud, SOAP, REST, SOQL and SOSL, AURA, LWC, Visual force, APEX Classes, APEX Triggers, Process Builder, Flow, Workflows, Reports and Dashboards, CSS, HTML, Java Script, Data loader, data Import wizard, Ant Migration Tool, Web services API, Windows 10, Validation Rules & Formulas, Email services, Security Controls, Sandbox, Production, Linux Server.

Confidential

Salesforce Developer

Responsibilities:

• Interacted with various business user groups and performed detailed analysis of business and technical requirements and designed teh solution by customizing various standard objects of Salesforce.com (SFDC).
• Developed APEX triggers, classes, VisualForce pages.
• Used Waterfall methodology for development.
• Developing Test plans, distinct test cases and execution of Test cases and Performing UI Testing and Functionality Testing.
• Documented test cases, test results, test procedure and reported to client and coordinated with teh development team for Bug fixing.
• Performed data migration into Salesforce application using apex data loader through CSVfiles.
• Created custom controllers implementing complex code for retrieval from Salesforce to VISUALFORCE pages.
• Developed Apex class and triggers to format phone/fax/zip code in account objects.
• Extensively used REST APIs for integration between Salesforce and on-premises systems.
• Developed and maintained SFDC analytical reports and dashboards for management review.
• Involved in Setting up Sales Cloud Queues, web-to-lead setup, lead conversion mappings, assignment rules etc.)
• Involved in Configuring Campaign Management, Lead Conversion.
• Implemented security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles and configured teh permissions based on teh organizational hierarchy.
• Created Workflows and Approval processes and developed validation rules.
• Imported accounts and contacts data through Import Wizard.
• Involved in UNIT testing and Integration testing.
• Performed teh role of Senior Salesforce Developer in teh Organization.
• Extensively worked on Agile methodology and attended Daily status/standup meetings.
• Rewritten teh Triggers using best practices and trigger framework.
• Developed custom UI using CSS, HTML, Visualforce components and used jQuery, JavaScript for front-end validation.
• Used Sandbox for testing. created, managed packages, and migrated them between Sandboxes and Production environments for final implementation.
• Used teh sandbox for testing and migrated teh code to teh deployment instance after testing.
• Writing test classes and checking teh code by having different profiles in these classes and making sure we are covering more than 75% lines of teh apex classes before pushing them into teh production.
• Performed fields mapping of Salesforce and Legacy CRM systems.
• Involved in system integration using Callouts, Triggers, and outbound messaging.
• Implemented teh requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Developed and deployed workflows and approval processes for opportunities management.
• Involved in Salesforce.com application setup activities and customized teh apps to match teh functional needs of teh organization.
• Administered, configured, maintained Salesforce.com application user profiles, roles, assigning Permissions, Validation Rule, upgrade installation.
• Developed APEX Classes, Batch Apex, Controller Classes and APEX Triggers for various functional needs in teh application.
• Created and deployed Several Reports using salesforce.com platform.
• Integrated Salesforce.com with an external application using SOAP, REST based web services.
• Migrated data from Excel and CSV files to SFDC using Data Loader.
• Deployed Apex using Snapshot.
• Guided colleagues how to overcome teh complex scenarios when they are experiencing some critical issues like duplicating of records, bug fixes in coding etc.

Environment: Saleforce.com platform, Standard and Custom Objects, Validation rules, Workflow & Approvals, Record types, Reports, Apex Language, VisualForce (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, AJAX, Custom Tabs.