SUMMARY

• 10+ years of experience as a Salesforce Developer which includes Configuration, Customization, Integration wif external systems, communities and lightning migration from classic, lightning development.
• Strong IT experience in Software Development that includes all phases of Requirement Analysis, Design, Development, UAT and maintenance of Product / business applications including Cloud Based, Web Applications, Windows Applications, Web Services, Windows Services, Client - Server applications.
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Tasks and Events.
• Worked closely wif Business Users to enable business processes using SFDC
• Experience across various SFDC implementations covering Sales Cloud, Service Cloud, AWS, Call center, Chatter & App-exchange applications.
• Experience in SFDC development using Apex Classes, Triggers, Visual Force, Force.com IDE.
• Involved in Integration of Salesforce wif REST and SOAP Web Services.
• Expertise in Force.com technology stack: APEX, Visualforce, SOQL and SOSL.
• Built customized Salesforce 1 Mobile Apps using Lighting Component Framework.
• Extensive experience in analyzing business requirements, entity relationships and converting to Salesforce Custom Objects, lookup relationships, junction objects and master-detail relationships.
• In-depth experience in CRM business processes like Forecasting, Campaign Management, Lead Management, Pipeline Management, Account Management and Case Management
• Extensive experience in designing Custom Formula Fields, Field Dependencies, Validation Rules, Workflows, and Approval Processes for automated alerts, field updates, and Email generation according to application requirements
• Experience in Migrating data from legacy systems to Salesforce using Apex Data Loader.
• Hands on experience wif Apex Language, Apex Trigger, Apex Class, Apex Test Methods, Apex Web Service, Visualforce Pages, Visualforce Components & Controllers.
• Used the sandbox for Testing and Migrated the code to the Deployment instance after Testing.
• Unit and Integration Testing for new requirement and get the UAT from the Business owner
• Configured and maintained user security permissions in compliance wif organizational needs
• Proficiency in Object Oriented Languages like C++, C#, Java, J2EE, JSP, and other Java technologies.
• Experience in databases such as SQL Server, Oracle and MySQL.
• Excellent communication and inter-personal skills, accustomed to working in both large and small team environments.
• Strong noledge & experience working in teams implementing Agile Methodologies.
• Worked on Large Data Integration and Migration Project.

TECHNICAL SKILLS

Salesforce Technologies: Salesforce CRM, Salesforce SFA, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visualforce Pages/Components, S Controls, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects, Apex Data Loader, AWS

Languages: Apex, Visualforce, Java, HTML, CSS, PL-SQL, C.

Tools: Apex Data loader, Apptus CPQ, DocuSign, GitHub, Bitbucket, Web services APIs like SOAP, Eclipse IDE Plug-in, Force.com Explorer, HP Quality Center, JIRA and HP ALM

Database: MS SQL Server 2000/2005, PL/SQL, Oracle 8i/9i/10g, MS Access, and DB2.

SDLC: Rational Unified Process (RUP), UML, User cases and Use case diagrams, Agile methodology / Scrum, Waterfall methodology, V model

Operating Systems: Windows XP/Vista/7,10 & UNIX.

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA

Sr. Salesforce Developer

RESPONSIBILITIES:

• Involved in various activities of the project like Information Gathering, analyzing the Information (Apex Class/Trigger/Visualforce)
• Designed and Developed Visual Force pages based on Business Requirements.
• Once the code is deployed in testing environment, need to run database queries in both DB2 and SQL server for Test data into SD and salesforce.
• Designed, Developed and Deployed Apex Classes, Controller Classes and Apex Triggers for various
• Wrote Apex Triggers to implement business logic which sends E-Mails to the customers.
• Used Salesforce Developer Console to execute Apex Codes and SOQL Queries to verify Salesforce data.
• Executed various levels of Unit, Integration, User Acceptance and Operational Acceptance testing to prove that system conform to specifications of business and Quality Requirements.
• Used the Sandbox for Testing and Migrated the code to the Deployment instance after the Testing.
• Agile Development Methodology was followed for the implementation
• Developed triggers, apex classes, custom Controllers to achieve the complex business functionality in the application.
• Created new custom objects, S-controls and apex class to enhance the functionality of custom objects.

Confidential, Irving, TX

SFDC Lightning Developer

RESPONSIBILITIES:

• Gained basic noledge on Lightning App Builder to develop apps visually, wifout code using Custom-Built Lightning Components.
• Developed component using Lightning Aura Framework which also included client - side AngularJS.
• Designed and Deployed Custom Objects, Custom tabs, Validation Rules and Auto-Response Rules.
• Created several Workflows and Approval Processes needed in different stages of Application.
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Worked on different AWS Integration Issues and worked on developing Visualforce pages and Apex controller classes
• Created Custom Reports to track the Cases, assets to be available to different levels in the organization based on their Profiles.
• Developed and configured various Reports and Report Folders for different user Profiles based on the need in the organization.
• Using Apex Data Loader for Migrating Records to Sources and Loaded data into Call Centre application.

Environment: Saleforce.com platform, Salesforce.com Data Loader, Force.com API, Workflow & Approvals, Reports, Custom Objects, Batch Apex Interface, Custom Tabs, Email Services, Security Controls. Apex Language, Triggers, Visual Force (Pages, Component & Controllers), Sandbox Data loading, Windows XP.

Confidential, Dearborn, Michigan

Salesforce Developer

RESPONSIBILITIES:

• Performed in-depth analysis of business practices and provided recommendations on ways to improve the processes.
• Administrated and monitored the company’s Salesforce CRM Application.
• Created Profiles, Roles based on Organization role hierarchy and implemented Record-Level and Field- Level security and configured their sharing settings.
• Worked on Auto response rules if customers contacted beyond the business hours.
• Build the organization’s Role hierarchy by adding the Roles as per the organization structure and created custom profiles to satisfy the organization’s hierarchy.
• Worked on the Eclipse IDE wif Force.com plug-in environment for writing Business logic in Apex Programming Language, testing and deploying.
• Worked on Force.com Explorer for querying Salesforce database using SOQL &SOSL queries and Data Loader for data migration, insert, update, and bulk import or export of data.
• Created templates, approval processes, page layouts and defined approval actions on them to automate the processes.
• Worked on Record Types, Validation Rules and Page Layouts.
• Created a sync of contacts, email alerts, events and tasks between Salesforce to Outlook and Outlook to Salesforce successfully.
• Based on the business filter criteria validating the number of Records Migrated.
• Performing Queries on both Source and Target using SOQL and verifying the records and its respective fields match and count of the records
• Acted as a SPOC for all migration related activities in Onshore.
• Provided offshore team wif necessary and KT and assistance whenever required.
• Scheduling daily standup call wif offshore team.
• Verifying the fields and attribute level security
• Applying the filtered data passing to the target is as per the requirement
• Applying the new emails or the brand name is changed in the new target application
• Used MS Excel sheet for comparing the millions of records and its fields

Environment: Apex Data loader, Force.com Migration Tool, Apex Triggers, Force.com API, Workflow & Approvals, Reports, Custom Objects, Batch Apex Interface, Custom Tabs, AWS, Email Services, Security Controls.Salesforce.com SFA & Force.com Platform, SOQL, Oracle, SQL

Confidential, Eden Prairie, Minnesota

Salesforce Admin

RESPONSIBILITIES:

• Created new Apex Triggers, Apex Classes, Batch Classes and Schedule Classes, Email Services According to the Project Requirement
• Worked wif the user group for requirement gathering throughout the planning and implementation.
• Created new User Accounts and assigned Profiles as per their role in role hierarchy.
• Customized Page layouts for Standard/Custom objects and assigned Record Types.
• Performs day to day administrative tasks and addressing production support issues (unlocking / re-setting passwords, modifying data, and creating ad hoc reports)
• Used SOQL & SOSL wif consideration to Governor Limits for data manipulation needs of the application using platform database objects
• Worked wif various salesforce.com Standard objects like Accounts, Contacts, Leads, Opportunities, Products, Price book, Cases, Entitlement, Reports and Dashboards
• Provides training to department employees on the use of the company website and all related systems and processes
• Created Data Validation rules and Formulas as per business requirement.
• Created Workflow Rules to automate Tasks, Email Alerts, Field Updates, time-dependent actions and
• Outbound API Messages.
• Performs day to day administrative tasks and addressing production support issues.
• Created Reports and Dashboards to track Opportunity pipeline/Stages for Management visibility.
• Worked wif groups, participated in Requirement Gathering Sessions & JAD Sessions to define their needs and developed an action plan and specification document.
• Designed various Webpages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
• Created and used Email templates in HTML and Visual Force.
• Used SVN Subversion as Code Repository.
• Created Custom Buttons Using JavaScript. Implemented Single Sign On in salesforce.
• Developed reports, dashboards, and processes to continuously monitor data quality and integrity
• Experienced wif salesforce to outlook, Web analytics, Desk.com, JIRA, ASANA, Slack, Tibco, PeopleSoft, Oracle

Environment: Saleforce.com, Apex Classes, Controller Classes, Triggers, Visualforce, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, AWS, Custom Tabs, Page layouts, Email Services, SOQL, SOSL, Sandbox, Force.com IDE

Confidential, Austin, Texas

Salesforce Admin

RESPONSIBILITIES:

• Involved in analyzed requirements and developed detailed design of Sales force integration.
• Create & customize Salesforce objects, workflows, page layouts, fields, validation rules, reports, dashboards & user profiles.
• Implemented on demand pricing and products configuration using Ajax and JavaScript.
• Implemented S-controls to manage sales plan call sheets wifin Salesforce, capturing data and call activity.
• Created Visualforce email templates and automated Email Process to send customers.
• Administration of various objects, fields, Page layouts, tabs, custom reports, report folders, report extractions to various formats.