Data Analyst | Senior Technical Lead Resume
Hartford, CT
SUMMARY:
Microsoft certified Data Analytics professional with 8+ years of experience in analysing complex data for trends, highlights in - depth interpretations and provides in-depth root cause analysis. Adept in building data models, reports and dashboards with useful insights to help businesses make better decisions.
SKILLS:
Tools: aMS-SQL, Oracle PL/SQL, Python, R, Microsoft BI services, Power BI, Excel, Tableau
Analytical skills: Data Profiling, Data Cleaning, Data Modelling, Exploratory Data Analysis, Statistical Analysis, Clustering, Predictive Modelling- Classification and regression, Natural Language processing
EMPLOYMENT AND EXPERIENCE:
Confidential, Hartford, CT
Data Analyst | Senior Technical Lead
Responsibilities:
- Interfaced directly with stakeholders, gathered requirements and automated reports and dashboard solutions using Power BI.
- Performed analysis on customer incidents data, identified the KPI, recommended measures and authored training brochures for Support Team - thereby achieving the reduction in team response time by 30%
- Responsible for maintenance of a large-scale, high-volume and performance data warehouse system on SQL server 2014/2016.
Confidential
Technical Lead | Technology Analyst | Software Developer
Responsibilities:
- Designed Tabular and Multidimensional reports, KPIs, and dashboards using SSRS and SSAS to help customers see the weekly and monthly performance of loans and identify delinquent customers
- Developed and automated ETL utility using SQL Integration services (SSIS) to transfer data from regional databases to Data Warehouse using best practices in data modelling
- Launched web marketing campaigns and Implemented Google web analytics in websites to help the marketing team assess the campaign performance and identify the potential customers built custom ETL using Oracle PL-SQL queries, procedures and packages.
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