SUMMARY

• Skilled SalesForce Developer wif 9 years of IT experience in SalesForce Development and Administration on including analysis, modeling, design, coding, testing and implementation.
• Experience in designing Custom Objects, Custom Fields, Pick List, Role based Page Layouts, Workflow Alerts and Actions, Validation Rules, Approval Processes, Custom Tabs, Custom Reports, Report folders, report extractions to various formats, design of Visual Force Pages, Record Types, Dashboards, Relationships, Approval Process and Email generation according to application requirements.
• Expertise in Sales cloud in managing end - to-end functioning of teh sales department in processing teh product information by creating Campaigns, managing customer contacts, triggering emails, cases, leads, reports and dashboard also creation of order and opportunities based on progressing deals wif teh customers.
• Good Exposure on Salesforce Community cloud by creating social platform to create branded sites by connecting customers, employees, and partners wif each other.
• Strong working experience in developing/customizing applications using Visual Studio Code wif Force.com Plug-in and Force.com IDE, written Apex classes, Visualforce pages, Triggers, and customized meta-data components like creating custom objects, fields, formula fields and validation rules.
• Experience in using Batch Apex mainly used to collect teh records that passed to teh interface method execute for processing once at teh Batch Apex Job. Also, Expertise wif Query Locator object to retrieve teh records by SOQL Queries.
• Built reusable UI Components and pages wif teh lightning component framework, Designed, Developed, test and deployed custom salesforce applications using Apex Classes, Controller Classes, and Methods for functional needs in teh application compatible wif lightning.
• Created Aura based Components, Attributes, Controllers which can be compatible to access through Lightning App builder.
• Experience in SFDC Integration using Web Service and Apex Programming, App-Exchange Packages& Custom Applications, Salesforce.com Service Cloud expertise.
• Ensured data integrity through teh appropriate use of de-duping, loading, and exporting tools, for bulk of data using Data Loader, Admin Garage, and Lexi Loader.
• Expertise in Workbench and run-on one-shot tests; Also, used postman collaborating requests by importing/exporting workspaces, automated process by building post execution scripts wif Java script used teh automated tool like Jenkins and Bamboo for Continuous Integration and Deployment (CI/CD)
• Automated teh Salesforce Pipeline via Integration through SFDX by using Agile Methodology.
• Expertise in AutoRABITinvolved in deployment Automation for structured release process; synchronized releases; scheduled to manage sandbox and backup data to remove teh redundancies
• Created APEX Classes and Triggers for implementing teh Complex Business Logic that involves multiple objects and which cannot be performed using Workflow rules.
• Expertise in salesforce Web Services APIs like REST, SOAP and wif teh support of both XML and JSON used in Web apps, Built UI for Chatter, communities, or recommendations, used Chatter REST API; Bulk API, which is based on REST principals and optimized for large sets of data; SOAP API to integrate Salesforce wif ERP and Finance system.
• Experience in web technologies including HTML, XML, CSS, Java Script, and jQuery in integration wif teh Salesforce.com CRM platform
• Worked wif MVC Model View Controller design pattern and implemented in salesforce customizations using sObjects, Apex controller classes and Visualforce pages.
• Successfully achieved project goals using SDLC Methodologies like Waterfall and Agile; took active initiative in backlog grooming meetings, daily stand- Confidential, retrospective meetings and halped other developers, testers and programmers wif troubleshooting and recovery.

TECHNICAL SKILLS

Salesforce Technologies: Salesforce CRM, Apex Classes, Apex Trigger, SOQL, SOSL, Visualforce, S-Control, Offline Edition, Integration, Migration, Batch Jobs, Workflow & Approvals, Reports, Dashboards, Analytic Snapshots, Custom Objects, Custom Tabs, Process Builder, Apex Webservices, Aura Components, Aura UI Framework, Reports, EDA, Lightning Component Framework, Salesforce Mobile, Salesforce DX, MuleSoft Anypoint Platform, Email Template, Formula Validation Tools, AppExchange

Salesforce Tools and Integration Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Data Loader, Force.com Connect for Outlook, Force.com Platform (Sandbox, and Production) QTP and Sandbox Testing, Jenkins Plugin- Migration Assistant

Data Visualization Tools: Tableau

Programming languages: Apex, Java/J2EE, PL/SQL

Lightning Platform APIs: REST API, SOAP API, Metadata API, Bulk API, Streaming API, Tooling API

Web Technologies: HTML, JavaScript, XML

Operating Systems: MS-DOS, Microsoft Windows XP/7/10

Database: Oracle, MS Access, SQL Server, People soft

IDE: Eclipse, Force.com IDE

Other Tools: Workbench, Force.com Explorer

Configuration Skills: Workflow: Tim-Dependent actions, Field updates, Email Alerts, Field Level and Object level security, Role hierarchies, Sharing models, SFDC Standard Object Configuration: Campaigns, Reports, Dashboards, Formula Fields and Cross Object Formula Fields Configuration Skills, Overall User Management, Security and Sharing Model, Translation Workbench, Documentation Templates, Salesforce Lighting

PROFESSIONAL EXPERIENCE

Confidential, Louisville, KY

Salesforce Developer

Responsibilities:

• Developed various Apex Classes, Triggers, Controller classes and methods for functional needs in teh application compatible wif lightning.
• Expertise in writing teh Batch process using Batch Apex Process complex batch sending mass email by apex code best practices.
• Used refined global search in Lightning by developing Apex classes and Controllers.
• Experience in APEX Programming by creating Custom Triggers and perform Asynchronous calls to implement teh business logic as per teh requirements.
• Involved in designing multiple Lightning Web components to replace Aura Components by evaluating teh Aura components, attributes, interfaces, structures, patterns, and data flows.
• Efficient in monitoring Apex asynchronous processing using future methods, Batch apex, controlling processes wif Queueable Apex and Scheduling Jobs using Apex Scheduler.
• Triggered interface events by user interactions, which includes Lightning Component Framework and involved in building Lightning Components using teh Aura framework.
• Worked on building processes and automation rules using Salesforce Lightning Process Builder, Workflows and Lightning Flow.
• Involved in an Integration project to migrate data from Siebel CRM to Salesforce using MuleSoft Cloud Hub and dataloader.io; also used MuleSoft Anypoint Connector to integrate MS SQL Server Database wif Salesforce.
• Worked on Tableau to blend teh data across teh customer platform for increased visibility and a deeper understanding.
• Worked wif AJAX toolkit to invoke Apex through anonymous blocks and public web service methods and Proficient in loading data from legacy applications to force.com platform.
• Created Unit test cases and coordinated change requests to drive teh business requirements during teh Integration and Testing stages.
• Involved Field Service lightning in teh service cloud instead of using rules-based logic, build smarter recommendations wif Einstein as it learns from past data and better track customer service calls to call center, manage Dispatchers and Leadership teams wif more extended Match work rules.
• Eliminated deployment failures wif automatic org profile Validation by using AutoRABIT.
• Migrating teh data to salesforce using MuleSoft which halp in gathering teh record and updating teh database.
• Involved in tracking bugs and agile project management tickets in JIRA. Connect customer tickets in Salesforce and service tickets in JIRA wif MuleSoft’s Atlassian JIRA REST Connector.
• Triggered interface events by user interactions, which includes Lightning Component framework and involved in building Lightning Components using teh Aura framework.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards, and graphics) and report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles.
• Worked on building processes and automation rules using Salesforce Lightning Process Builder, Workflows and Lightning Flow.
• Good Experience in writing Schedule Apex Class to send Email to set of people on weekly basis.
• Experience on Batch Apex to avoid relationship subqueries in a query locator allows batch jobs to run using a faster, chunked implementation.
• Experienced using Force.com IDE for creating, modifying, testing, and deploying Force.com Applications.
• Worked on maintaining, integrating, and configuring wif CPQ to automate financial billing more reliable.
• Involved in Accounts & Opportunities and teh Visualforce Controllers. Actively participated in teh design and development of custom Visualforce search pages.
• Used SOQL&SOSL wif consideration to Governor Limits for data manipulation needs of teh application using platform database objects.
• Configured teh GitHub to maintain teh different versions in common development environment.
• Migrated test data between test orgs for testing functionality and validity of custom lightning components using Data Loader, ANT Migration tool and Salesforce Connect.
• Involved in integrating Salesforce into Jenkins Framework to automate testing of Salesforce applications against Scratch Orgs.

Environment: Salesforce.com platform, Data Loader, Apex Classes, Controllers, Triggers, Visualforce pages, SOQL, SOSL, Workflow & Approvals, Java Ant, Custom Reports, Dashboards, HTML, Custom Tabs, AJAX, Security Controls, Sales cloud, Service cloud, Page layout, Roles, Data Migration

Confidential, Winston-Salem, NC

Salesforce Developer

Responsibilities:

• Actively involved wif developers, involved in enhancement of business modules using Standard and Custom Objects, Formula logic, Apex classes, Test Methods and writing SOSL and SOQL queries.
• Designed and developed Apex triggers, Apex classes, Custom Objects, custom layouts, workflows, approval processes, tasks, email alerts, and record types in Salesforce.com.
• Worked TEMPeffectively to ensure that teh data is protected and is made available to teh authorized users by customizing teh user Roles, Role hierarchies, Profiles and Sharing settings.
• Implemented teh requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visual force pages to develop custom business logic.
• Strong experience in Web based pages and site design usingHTML, CSS, XML, XSLT, JavaScript, Bootstrap JS, Node JS, Angular JS.
• Used jQuery plugins for Drag-and-Drop, Widgets, Menus, User Interface, and Forms.
• Expertise in advanced APEX/Lightning development, including high volume data processing, managed packages, SSO and metadata API.
• Created Page Layouts to organize fields, custom links, related lists, and other components on record pages.
• Providing support to Marketing team and other internal areas, on Marketing Cloud, managing changes, projects, and issue resolutions.
• Worked on JIRA for ticket management system using agile methodology on sprint basis and user stories.
• Used Force.com platform for developing feature rich and user-friendly Visual force pages for enhancing Salesforce User Interface.
• Good at migrations and deployment of code from one environment to other using AutoRABBIT tool, Force.com IDE deployment wizard, and Workbench Deployment Wizard also has hands on experience in ANT Migration
• Designed and implemented Custom Objects, Page layouts, Visualforce pages, Triggers, validation rules, Custom tabs, and Components to suit teh needs of teh application.
• Used Data loader to load teh records on to teh force.com platform.
• Worked extensively in customization of Service Cloud Console by embedding Visualforce pages in custom console components, highlight panel and interaction log.
• Designed Visualforce Pages for Lightning Experience, Alternates for Java Script Codes and Shared Visualforce pages between Classic and Lightning; created many custom controllers and custom Buttons which were used in teh Visualforce pages.
• Used Sandboxes for development and testing; migrated teh components to Production instance using Inbound and outbound change sets.
• Worked wif SOQL&SOSL queries wif Governor Limitations to store and download teh data from Salesforce.com platform database.
• Used AJAX Funtions in VF Pagecreation in teh application
• Experienced using Force.com IDE for creating, modifying, testing, and deploying Force.com Applications to multiple sandboxes in weekly deployment.
• Integration of Salesforce Cloud wif other AppExchange applications.
• Used teh Test methods start Test and stop Test around teh execute Batch method to ensure that it finishes before continuing another test.
• Generated Apex Classes using WSDL and wrote business logic layer for integration wif external web services to teh system.
• Controlled different environments of teh Salesforce org by creating sandboxes like Developer, Developer Pro, Partial copy, and Full editions; extensively used ANT Migration tool and Salesforce CLI to deploy metadata changes from Sandbox to Production Environment.

Environment: Salesforce.com platform, Data Loader, Apex Classes, Controllers, Triggers, Visualforce pages, SOQL, SOSL, Workflow & Approvals, Java Ant, Custom Reports, Dashboards, Workbench, Java Script, Eclipse IDE-plug in

Confidential

Salesforce Developer

Responsibilities:

• Performed teh roles of Salesforce.com Admin/ Developer and Administrator in teh organization
• Involved in Salesforce.com Application Setup activities and customized teh apps to match teh functional needs of teh organization
• Developed and configured various Reports and Report Folders for different user profiles based on teh need in teh organization
• Implemented case management automation (on Case Object) to track and solve customer’s issues Implemented Email-to-Case entry and manual case entry for entering customer’s cases in Cases Tab
• Developed Apex Classes, Standard Controller, Extensions, Custom Controller and Triggers for various functional needs of teh application.
• Created Workflows Approval Processes Validation rules and sharing rules.
• Organized Marketing Campaigns, Campaign Hierarchies, Lead Queries, Assignment rules Web-to-Lead and Auto-Response rules.
• Deployed Apex using Force.com IDE Force.com Migration Tool and Web Services API.
• Developed complex workflows and approval processes for automating business logic
• Created page layouts search layouts to organize fields custom links related lists and other components on a record detail and edit pages.
• Designed, developed, and deployed Apex Classes, Controller Classes and Apex Triggers, Visualforce pages, components for various functional needs in teh application.
• Developed Apex Classes, Standard Controller, Extensions, Custom Controller and Triggers for various functional needs of teh application.
• Developed Custom Objects, Custom Reports and configured teh Analytic Snapshots to dump teh data on regular basis for teh sales performance and lead generation statistics.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Experienced in sales cloud by adding object, Fields, Tabs, Reports, and Dashboards and migrate data into Salesforce.
• Worked on Lightning Process builder flows, Chatter, and quick Action.
• Used Data Loader and Import Wizard to deal wif legacy data and scheduled timely data backup operations using Apex Scheduler.
• Tracked and performed daily routine necessary applications such as merging duplicates, task assignments, maintaining and upgrading security permissions.
• Data migration and updates through teh Apex Data loader in Sales force.com.
• Developed several Custom Reports & Dashboards to better assist managers and report folder to provide report accessibility to appropriate personnel.
• Developed teh Apex Triggers to ensure teh correct data entries into teh system.
• Used teh Sandbox for testing and migrated teh code to teh deployment instance after testing.
• Created UML diagrams such as Use cases, use case diagrams, Class, Activity and Sequence diagrams to present a better view of teh system.
• Understanding Business Requirement and doing feasibility analysis for its technical implementation

Environment: Salesforce.com platform, Apex Language, REST API, VisualForce(Pages, Component & Controllers), Workflow & Approvals, Custom Objects, JavaScript, Dojo, JSP, Ajax, Sandbox data loading, Eclipse IDE Plug-in.

Confidential

Salesforce Administrator/Developer

Responsibilities:

• Worked as enhancement developer and team member, performed teh roles of Salesforce Developer and Administrator in teh organization
• Worked closely wif Business Analysts to perform detailed analysis of business and technical requirements.
• Involved in security levels and privileges by customizing Salesforce.com Profiles and Roles.
• Designed various Webpages in Visual Force for customers to select a variety of services offered by teh org and integrate them wif teh pricing team.
• Designed, and developed Apex Classes, Controller Classes, Extensions, and Apex Triggers for various functional needs in teh application.
• Maintaining test coverage for all teh classes and triggers and supporting deployment activities
• Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards
• Designed, and deployed teh Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual Force Pages to suit to teh needs of teh application
• Used SOQL & SOSL wif consideration to Governor Limits for data manipulation needs of teh application using platform database objects
• Used Data Loader for insert, update and bulk import or export of data from Salesforce.com S-Objects Used it to read, extract, and load data from comma separated values (CSV) files.
• Defined lookup and master-detail relationships on teh objects and created junction objects to establish connectivity among objects.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other Components on record pages
• Created email templates, necessary workflow rules to link wif auto response rules for Reduce teh Process.
• Experience on workflow rules, defined related tasks, email alerts, and field updates
• Developed picklist and dependent picklist for categories of teh case objects.
• Experience on business processes, best practices, standards, templates, and operating procedures to optimize IT project development.

Environment: Salesforce.com, Apex Language, Visual Force (Pages, Component & Controllers), Custom Objects, Page Layouts, Force.com IDE, Sandbox data loading, Security Controls, Eclipse IDE Plug-in, Reports, Dashboards, Sandbox.

Confidential

Java Developer

Responsibilities:

• Skilled in complete software development life cycle wif teh object-oriented approach of client's business process and continuous client feedback. Worked on designing and developing a complete service-oriented system based on SOA principals and architecture in agile development environment.
• Create automation test scripts using concepts of OOPS in Java.
• Proficient in teh analysis, design, and development phases of teh Software Development Life Cycle (SDLC) using Agile (SCRUM) development methodology to deliver regular updates to business team and project managers.
• Designed and developed Web pages using HTML, CSS including Ajax controls, JavaScript, and XML.
• Developed data insertion forms and validated them using JavaScript
• Participate in design sessions and provide input based on current data status and anticipated data impact
• Designing, developing, and maintaining complex SQL queries for data analysis and data extraction as per client requirements
• Developed back-end codes using SQL queries, and contributed complex program logic for teh project to address specific programming needs.
• Performed updates to teh SQL system as assigned by management.
• Improved teh experience of software users by soliciting feedback and making software improvements.
• Verification of data for accuracy and validating teh data after teh BRD changes are made in teh code.

Environment: Java, J2EE, HTML, CSS, SQL