SUMMARY

• Having 7+ years of experience in IT, Total 5 years of experience in Salesforce.com in development, application security, integration, deployment, data migration and configuration.
• Involved in all phases of Software Development Life Cycle (SDLC). 3 years of experience in Java/J2EE.
• Proficiency in Salesforce.com administrative tasks like creating profiles, roles, users, email services, Approvals, Workflows, Reports, Dashboards, Developed Formula fields, Workflow rules, Validation rules.
• Extensive business knowledge and customization experience on various salesforce.com standard objects like Accounts, Contacts, Campaigns, Leads, Opportunities, Products and Price books, Cases, Forecasting, Reports and Dashboards.
• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Experience in migrating some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
• Rich experience in Administration, Development and Maintenance of Salesforce Orgs and Custom User Interface using Force.com, Visual Force, Custom Controllers, CSS, Java Script, AJAX and APEX to fulfill the functional needs.
• Used different data tools - Apex Data Loader, Jitterbit, Excel Connector, Import Wizard, SFDC Data Export, Mass Delete etc.
• Experience in SFDC development using Apex Classes and Triggers, Visual Force, S-Controls, Force.com IDE, SOQL, Customer and Partner Portals.
• Installed Salesforce Apps, configured and maintained user security permissions in compliance with organizational Needs.
• Experience with Apptus CPQ and SteelBrick CPQ. Developed POC’s in Apptus CPQ and SteelBrick CPQ.
• Experience with User Acceptance Testing (UAT) and Accessibility Testing.
• Working on the Journey builder, Contact Builder (Audience Management) and Email Studio module in the Exacttarget (Salesforce Marketing Cloud).
• Experience in connecting the Sales and Service clouds with marketing cloud connect.
• Experience in B2B Commerce and Cloud Craze.
• Experienced in integration of Salesforce.com with external applications by usingWeb Services API,Metadata API,SOAP, andIBM WebSphere.
• Experience with 3rd Party Application Integrations of Java, SAP, .Net, MuleSoft, IBM API Connect, Dropbox, Gmail, and Outlook.
• Extensive experience using and creatingProfiles, Roles, Page Layouts, Org-Wide default,Sharing rules,Workflows, Approval Workflow, Reports/Graphs and Dashboards.
• Executed various levels of Unit, Integration, User Acceptance and Operational Acceptance Testing to prove that system conform to specifications of business and Quality Requirements.

TECHNICAL SKILLS

Salesforce Technologies: Salesforce CRM, Lightning Components, Standard/Custom Objects, Roles and Profiles, Workflows, Assignments, Validation Rules and Approvals, Triggers, Record Types, Visual Force, Apex, SOQL, SOSL, Web services, Data Loader.

Web Technologies: SOAP, WSDL, HTML5, AJAX, JavaScript, XML, CSS3, jQuery, PHP

Languages: JAVA/J2EE, C++, C, APEX, AngularJS

IDE: Force.com IDE, Eclipse, Visual Studio, Adobe Flash

Database: PL/SQL, SQL Server, Oracle, My SQL

Operating Systems: Windows XP/Vista/7/8/10, UNIX, Mac OS X

Marketing Cloud: Email Studio, Data Extensions, Data Filters, Mobile Studio, Push Notifications, Automation Studio, Journey Builder, Analytics Builder, Web Studio, Email Templates

PROFESSIONAL EXPERIENCE

Confidential, Monroe, LA

Salesforce Lightning Developer

Responsibilities:

• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Hands on Experience in working on force.com developer toolkit including Visualforce pages, Apex classes, Apex controllers and Apex triggers to develop custom business logic.
• Developed applications visually using custom-built Lightning components.
• Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.
• Retrieved some data and its functionality from Third-Party API’s and displayed within the lightning component.
• Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Used refined global search in Lightning by developing Apex classes and Controllers.
• Built Lightning Component Tab for Salesforce 1 Navigation and Custom Applications in Lightning Experience.
• Used field level security along with page layouts in Lightning to manage access to certain fields.
• Leveraging the rich features and flexibility of Salesforce Files from standard Salesforce objects and custom objects using lightning framework.
• Migrated data using Apex Data-loader to centralize data and processes across different divisions that were previously using decentralized systems / databases.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Leads, Campaigns, Reports and Dashboards.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules, Components and Visualforce Pages.
• Deployed Apex using Force.com IDE, Force.com Migration Tool and Web Services API.
• Worked with Organization Wide Defaults, Role Hierarchies, Sharing Rules, and Manual Sharing to implement Record-based sharing.
• Created Web Services for handling requests and API and SaaS based applications using REST or SOAP-based web services.
• Worked on REST/SOAP Web service to integrate Salesforce with third party systems.
• Packaged and Deployed customizations from Sandbox to other environments using Eclipse and Change Sets.
• Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and dashboards.
• Involved in Data mapping specifications to create and execute detailed system test plans. The data mapping specifies what data will be extracted from an internal data warehouse, transformed and sent to an external entity.
• Hands on Experience in Querying SOQL and SOSL and Searching data from Salesforce platform.

Environment: Salesforce.com Platform, Lightning Experience, Lightning Components, Standard and Custom objects, Validation rules, Workflow and Approvals, Record types, Reports, Apex Language, Visualforce (Pages, Component & Controllers), Data Loader, HTML, Java Script, JAVA/J2EE, Custom Tabs, Access and Security Controls, Rest API, Selenium, Automation framework in JAVA, Eclipse, Force.com IDE.

Confidential, Bellevue,WA

Salesforce Developer

Responsibilities:

• Has evaluated complete Readiness report provided by Salesforce and redid the work in Lightning Sandbox and made sure everything is working.
• Lightning Experience - Formatting and migrating user data into LE, Implemented Salesforce Lightning Components for small set of users within the organization.
• Created multiple Lightning Components, added CSS and Design Parameters from LDS (Lightning Design System) that makes the Lightning component look and feel better.
• Built customized Lightning components replacing the existing ones; using JavaScript on the client side and Apex on the server side.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Replaced all the JavaScript buttons with Quick Actions or Lightning Components in Lightning.
• Migrated from Partner Portal to Salesforce Community to enhance rich, responsive, mobile-ready Lightning solution designed with channel sales and marketing workflows in mind
• Built personalized, rich experiences with company’s branding.
• Worked with customer portal and custom sites functionality using Visual Force and specially developed several custom pages and functionality behind them.
• Worked on partner portal and customer portal.
• Experience in accessing reports and dashboards plus the ability to create custom reports for your community.
• Extracted data from the databases (Oracle and SQL Server, DB2, FLAT FILES) using Informatica to load it into a single data warehouse repository.
• Wrote and executed various MYSQL database queries from python using Python-MySQL connector and MySQL dB package.
• Generated various report using Python Report lab and sent to Business users to improve their decision making.
• Implemented 'Email studio' module in Salesforce Marketing Cloud for the organization's marketing team to automate their processes, working on developing a custom 'Program Enrollment and Engagement' application in Salesforce, to pull contact/consumer and related program data from different external and internal applications into Salesforce for targeted marketing.
• Configured the Account, Business Units and data filters, created new users, assigned appropriate roles and configured security settings. Responsible for IP warming to establish IP sender credibility.
• Developed and executed marketing campaigns using Marketing Cloud's Email Studio.
• Trained vendors to use Content builder to build and maintain marketing content. Created folder structure to house marketing email templates and executed A/B testing on email templates to improve engagement.
• Used Journey builder in running more than 50+ different campaigns along with Automation Studio and Contact Builder.
• Responsible for connecting the Sales and Service clouds with marketing cloud connect.
• Created UI using CSS, HTML tags, visual force tags and used java script for front-end validation.
• Developed Reports, Dashboards, Validation rules and Formula fields for an application. Developed Apex classes, controller, extension controllers and triggers in applications for business/functional requirements.
• Involved in Data import and Export from Salesforce objects using Data loader.
• Developed Visualforce pages and associated Apex classes to allow customers login and submit their service requests.

Environment: Salesforce.com platform, Marketing Cloud, Steelbrick CPQ, Standard and Custom objects, Validation rules, Workflow and Approvals, Record types, Reports, Apex Language, Visualforce (Pages, Component & Controllers), Data Loader, HTML, Java Script, AJAX, Custom Tabs, Access and Security Controls, Eclipse, Force.com IDE.

Confidential, Port Washington, NY

Salesforce Developer

Responsibilities:

• Salesforce Marketing Cloud Administration, Configuration & Setup.
• Experienced on Email Studio and Automation studio.
• Developed 100+ emails a month using Exact Target and Salesforce to meet our various clients and company requirements as per expectations.
• Developed and Maintained large volumes of deadline-driven email campaigns and configured them.
• Automated the import, extract and query activity using Automation Studio.
• Tracking total number of emails sends and opens extracting the reports according to the requirements to send follow-up emails.
• Experience on ad hoc email campaigns and Recurring campaigns.
• Set up workflows for marketing in Automation Studio which will send out emails based on time intervals.
• Configured the customer journeys with the company worked mostly on Email Studio and Automation Studio of Salesforce Marketing Cloud.
• Conducted A/B testing and did recommendations accordingly.
• Identify opportunities for revenue growth assisting sales and client services team.
• Built advanced campaigns leveraging data, strategy & budgeting constraints.
• Written SQL queries to build targeted audiences & Extract Data.
• Worked on Customer profile center, subscription center, branding, management and customization.
• Dynamic Email personalization using Amp script, HTML and CSS.
• List pull by multiple SQL JOINS, Filters, Groups, Audience Builder.
• Generating and reporting on email Campaigns (status of outcomes) for various stakeholders.
• Created Many Templates and many sender Profiles, send classifications and associated them according to the client’s request.
• Interacted with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Migrated data from external sources and performed Insert, Delete, Upsert & Export operations on millions of records. Designed and developed Service cloud and Integration.
• Implemented Pick Lists, Dependent Pick Lists, Lookups, Master Detail Relationships, Validation and Formula Fields to the custom objects.
• Page Layouts, Search Layouts to Organize Fields, Custom Links, Related Lists and other components on a Record Detail.
• Customized User Roles, Role Hierarchies, Profiles and Sharing settings to ensure that the protected data is available only to the authorized users.

Environment: Salesforce.com Platform, API’s, HTML, XML, CSS/CSS3, JavaScript, Visualforce (Pages, Component & Controllers), Workflow and Approval Process, Page layouts, Email-Templates, Informatica, Data Loader, Eclipse, Force.com IDE.

Confidential, Dallas, TX

Salesforce Developer/Admin

Responsibilities:

• Worked on various Salesforce .com Standard objects like Accounts, Opportunities, Leads, Campaign, Events, Tasks, Contacts, Cases, Reports and Dashboards
• Implemented the web-to-lead functionality for the marketing campaign.
• Worked effectively to ensure that the data is protected and is made available to the authorized users by customizing the user Roles, Role hierarchies, Profiles and Sharing settings.
• Involved in the Development of Apex Classes, Visualforce pages.
• Implemented Custom Cascading Style Sheets (CSS) for Visual force pages.
• Created various Custom Objects, Tabs, Formula fields, Validation rules, Approval process, Record Type, Picklist, Dependent Picklists, List views.
• Created relationships among Objects using lookup and master-detail relationships and created the junction objects.
• Used Data Loader, Command Line Interface, ETL tools for loading.
• Created various Profiles, Roles, Page Layouts and Record types and configured the permission based on the organization hierarchy requirements.
• Developed several Custom Reports and Dashboards that are used by Business user and Managers.
• Participated in Creating and customizing Email template and configuring them to the email alert within the workflow rule for a Standard Custom Objects.

Environment: Salesforc.com platform, Apex, Visualforce (pages, Component and Controllers) pages, Data Loader, HTML, Java Script, CSS, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls.

Confidential

Java Developer

Responsibilities:

• Coded frontend interface with Bootstrap, Angular JS, CSS and HTML5.
• DevelopedUIcomponents for email and link sharing of documents and files for a Content Management System using jQuery.
• Used CVS to maintain source and version management and used Eclipse as IDE.
• Experience in Continuous Integration and Continuous Deployment using Jenkins, Ansible and GitHub.
• Lead development team using J2EE creating web enabled invoicing system for multiple location.
• Involved in writing and executing PL/SQL stored procedures and functions and triggers for Oracle to create a Database Management System
• Responsible forUIand UX design, graphic design, assembling Flash based videos, coding XHTML, JQuery, CSS, and JavaScript.

Environment: JavaScript, Node.js, Angular.js, bootstrap, backbone, CSS, Html5, Oracle, PL/SQL, JDBC, Cassandra, REST, Eclipse, Web-logic, GIT, GIT-Hub.