SUMMARY

• 8 years of experience as a Business Analyst wif strong experience in finance, healthcare, insurance and banking domain.
• Experience in leading teh daily standup meetings, sprint planning, scrum of scrums calls, big room planning sessions and sprint retrospective meetings to ensure targets are reached for each call.
• Strong experience working in Agile Scrum environment and a strong scrum advocate.
• Strong working experience wif data analysis, data structures, XML structures and Web Services
• Experience wif creating data mapping documents based on project demand.
• Strong experience in designing and reviewing various documents including teh System Requirement Specifications (SRS), Business requirements document (BRD), Use Cases, Functional Requirements Document (FRD), Non - Functional requirements documents (NFRD) Systems Design Specification (SDS), and testing documents.
• Experience in gathering and documenting high level and detailed business and technical requirements.
• Incorporated complex business logic into functions and stored procedures for reusability. Experienced in creating database objects such as tables, views, indexes, triggers etc. as needed.
• Experience in using a variety of elicitation techniques to ensure teh comprehensive acquisition of applicable user stories and requirements including prototypes, examination of scenarios, formal and informal interviews, facilitated workshops, observation of business process and end-user activities, questionnaires, review of technical documentation, market analysis, reverse engineering, simulations, and benchmarking of processes and systems.
• Performed user acceptance testing, validated results and Identified and documented user acceptance test defects.
• Strong experience in partnering wif Business Stakeholders and vendor to resolve UAT test defects.
• Ability to identify and communicate to project management any potential conflicts and dependencies between projects whilst working on projects involving multiple vendors.
• Strong experience managing and supportingenterprise applications.
• Proven track record of producing high quality results and on-time delivery of product enhancements.
• Trained, motivated and mentored onshore/offshore technology team members and business analysts, established key initiatives, set challenging objectives and goals and resolved ambiguities to ensure project deliverables meet business needs.
• Experience in Defining, prioritizing and communicating secured agreement on project objectives and scope.
• Ability to identify and communicate to project management any potential conflicts and dependencies between projects.
• Experienced in facilitating Joint Application Development (JAD), sessions, interviews, workshops and requirement elicitation sessions wif end-users, clients, stakeholders and development team.
• Plan and conduct User Acceptance Testing and User Training wif all necessary documentation.
• Experience in business process modeling, gap analysis, process improvement or re-engineering on medium to large-scale IT projects, describing teh “as-is” and “to-be” business processes.
• Strong Data Warehousing, Data Analysis, Data Organization, Metadata and Data Modeling experience in RDBMS databases

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities

• Worked wif Technology and Business Product Owners to define teh product backlog features and involved in prioritizing product features for development.
• Lead teh daily standup meetings, sprint planning, scrum of scrums calls, big room planning sessions and sprint retrospective meetings to ensure targets are reached for each call.
• Created and maintained teh enterprise product backlog and feature list and created details user stories for sprint planning and grooming sessions.
• Worked wif teh UI developers to make ensure UI/UX designs meets product specifications.
• Created consolidated Requirements Documents, Use Case Surveys, Use Cases, External Vendor development user guides, and Supplemental Specifications for external development projects and API services, including new Mobile applications.
• Facilitated teh JAD sessions wif teh primary stakeholders, end users for requirement elicitation.
• Interviewed business users to gather requirements and analyzed teh feasibility of their needs by coordinating wif teh Technology Product owners and Technical Lead.
• Identified, researched, investigated and defined opportunities for business process improvement, documented business processes and initiated efforts to make improvements.
• Contributed to teh definition of scope, performed extensive requirement analysis and defined functional specifications.
• Involved in Requirements scoping and identifying high priority requirement for implementation.
• Facilitated review meetings to ensure that teh project was implemented wifin teh specifications of teh contract.
• Validated technical designs created by IT developers against functional specifications.
• Assisted QA team in reviewing test cases, test plans and tested teh final application for usability testing to verify whether all teh user requirements were catered to by teh application.
• Defined and documented requirements, identified gaps, evaluated requirements and change requests, managed scope and transferred noledge.
• Coordinated teh testing efforts in UAT testing.

Environment: Azure DevOps, MS Office Tools, MS Outlook, MS Visio, JIRA.

Confidential

Business Analyst

Responsibilities

• Defined and documented requirements, identified gaps, evaluated requirements and change requests, managed scope and transferred noledge.
• Involved in creating targeted questionnaires for SMEs to gather requirements.
• Partnered wif teh business stake holders, process owners, users to identify their requirements, produced detailed specifications and to plan teh project deliverable.
• Facilitated JAD sessions wif teh primary stakeholders and end users for requirement elicitation.
• Interviewed business users to gather requirements and analyzed teh feasibility of their needs by coordinating wif teh Project Manager and technical lead.
• Contributed to teh definition of scope, performed extensive requirement analysis and defined functional specifications.
• Validated technical designs created by IT developers against functional specifications.
• Assisted QA team in reviewing test cases, test plans and involved in system integration and functional testing of teh application.
• Coordinated user acceptance testing efforts and coordinated wif end users to review test cases and contributed implementation.

Environment: MS SQL Server, Load runner, MS Office Tools, MS Outlook, MS Visio, JIRA.

Confidential

Business Analyst

Responsibilities:

• Teh project involves implementing a vendor managed solution that will improve teh application payment processes and reporting capabilities (SAP Business Objects) to reduce ongoing support costs. Teh solution proposed will transition teh pension payment processes to teh vendor - based Application.
• Conducted requirements workshops, interviews and used questionnaires to document Business Requirements (BRD).
• Modeled teh business process flows through UML, activity & sequence diagrams using MS Visio.
• Interacted wif business owners, SMEs, and management team to gather requirements to create Use Case and Activity Diagrams to further develop Technical requirements and/or Functional Specifications documents.
• Facilitate defect review meetings involving all stakeholders to review defects, identify severity and set priorities as per client requirements.
• Participated in teh team meetings to discuss issues arising out of teh Quality Assurance (QA) testing.