SUMMARY

• 9+ years of hands on experience on Salesforce Developer & Administration with domain experience including analysis, requirement gathering, design, developer, enhancements, testing, deployment and maintenance of standalone object - oriented enterprise applications.
• Good experience in developing Salesforce Lightning Apps, Components, Controllers and Events.
• Experience with SDLC process in agile methodology. Strong implementation and rollout experience with salesforce.com CRM (Sales cloud, Service Cloud, Marketing cloud), Communities, Sites and Force.com platform.
• Extensive administrative experience in designing custom and junction objects, look-up and master-detail
• Relationships, pick lists, custom fields, page layouts and custom tabs.
• Worked extensively on various Salesforce.com standard objects like Accounts, Contacts, Opportunities,
• Built Lightning components using Aura framework with backed Apex Logic.
• Proficient in Lightning component tabs and Visualforce tabs.
• Experience in SFDC development using Apex classes and Triggers, Visual Force, S-Controls, Force.com IDE, SOQL, SOSL.
• Understanding on how to create service resources and service crews that represent your field service technicians in Field Service Lightning (FSL) app and add details about their skills, service territories, and availability.
• Created formula fields to capture the dates the record is modified and use them in process builders.
• Experience with Lightning UI development, creating Lightning pages by using component, controller, style, helper, design, render, documentation, SVG.
• Worked on writing Apex classes along with Enabling Aura to make them available to Lightning components.
• Excellent skills in creating/troubleshooting/modifying Apex code and visual force pages.
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Validation rules, Tasks and actions.
• Knowledge on Microsoft Azure, proficiency in creating Virtual Networks, Maintaining Load balancers.
• Also, able to configure load balancers based on the income traffic flow, in order to maintain the Virtual Network without Crashing
• Developed SFDC Customized Reports, Dashboards and Processes to continuously monitor data quality and integrity.
• Experience in creating, maintaining and enhancing visual flows, workflows, approval processes, formula fields, validation rules, field dependencies, automated alerts, and field updates according to application requirements.
• Knowledge of configuration and maintenance of security settings such as implementing organization wide
• Defaults, role hierarchies, criteria/ owner-based sharing rules, profiles and permissions, setting login hour, and IP ranges in compliance with organizational needs.
• Experience in Data Migration using Import Wizard and other integration tools like Infosphere, Apex Data Loader
• Experience working on Eclipse IDE with Force.com Plug-in for writing business logic in Apex
• Experience in web technologies like HTML, XML, CSS, JSP, JavaScript, WSDL, and SOAP.
• Hands on experienced in database development using PL/SQL in MySQL, SQL server 2005 and oracle.
• Experience working across various SFDC implementations covering Sales Cloud, Service Cloud, Call center and App-exchange applications.
• Have good working knowledge in querying salesforce.com database using SOQL & SOSL queries using Force.com Explorer.
• Proficient in authoring Business Requirement Documents (BRD) into System Requirement Specifications (SRS) and identifying interface and business process specifications.
• Highly involved in customizing the Salesforce functionalities like custom buttons, custom/standard objects, tabs, and validation rules, workflow rules.
• Developed custom Reports and Dashboards, for management using Tabular, Summary, Matrix and Joined reports.
• Migrated data from Siebel to Salesforce using Data Loader, Cast Iron and Informatica ETL tool.
• Proficiency in Object Oriented Languages like C++, Java, J2EE and J2EE framework Struts.
• Experience in web technologies including HTML, XML, CSS, Java Script, jQuery.
• Proficient in databases including Oracle 12c/11g, MS SQL Server 2005/2008 & MS Excel.
• Excellent communication and inter-personal skills; accustomed to working in both large and small team environments.

TECHNICAL SKILLS

Salesforce.com CRM: Salesforce CRM, Salesforce SFA, Apex Language, Apex Classes/ Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, S Controls, Salesforce Outlook, Marketing & Community Cloud, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects, Apex Data Loader, SOAP API, REST API, Informatica cloud.

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com, Data Loader, Force.com Excel Connector, Force.com Platform, Informatica cloud.

Source Control: Git, GitHub

Tools: Force.com IDE, Eclipse IDE Plug-in, Force.com Explorer, AppExchange, Data Loader, Cast Iron, Informatica power center.

Java Skills: Java, J2EE, Servlets, JSP, JDBC

Web Technologies: Web Services, XML, HTML, CSS, JavaScript, jQuery.

Methodologies: Agile, Scrum, Waterfall

Computer Skills: SQL, PL/SQL, Advance Excel (Data functions, Pivot tables, Reference Lookups etc.), Access.

Language: Apex, C, C++, Java, Java Script, Action Script, UML, HTML, XML, XHTML, DHTML, SQL, VB Script

Databases: Windows NT / 2000 / Vista, Windows Server … UNIX, Windows 7.

Servers: Apache Tomcat, Web logic

Operating Systems: Windows … UNIX (Solaris, HP-UX), MS Word, MS Excel, MS Office.

PROFESSIONAL EXPERIENCE

Confidential, MD

Salesforce Lightning Developer

Responsibilities:

• Developed Enterprise Level Lightning Applications using Various Technologies like Lightning Design Systems, Lightning App Builder
• Worked on multiple projects, designed, developed and deployed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application using DEV Console, Eclipse IDE.
• Migrated Salesforce Classic applications to Lightning Experience for rich user interface and better User Experience with the application.
• Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.
• Involved in data mapping and data Migration from Oracle database to SalesForce.com and Migrated leads, accounts and contacts to the Sales Cloud with help of Jitterbit.
• Retrieved data from on premise Database using Rest API’s and displayed within the lightning component.
• Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.
• Leveraged APEX Controller to make a call for external requests to retrieve data from various API’s and displayed them on to the component.
• Experience in working with Aura Handlers for Events to focus on Logic and Interactions with different components with in Lightning Applications.
• Implemented Sales cloud and incorporated the enhanced features as required to streamline the business process.
• Updated the APEX Controller and Helper functions regularly making the Component Context Aware as per business requirement.
• Used Lightning Data Service with in Lightning components to Insert, Update, Delete record without Apex Controller.
• Used sales cloud to Maintain Leads, contacts, and opportunities. Used service cloud for creating cases in Salesforce from the feedback given by commercial card users.
• Made new feature enhancements on Service cloud console view and developed some Visual force components.
• Designed various Webpages in Visual Force for capturing various customer enquiries and implemented logic for migrating cases to different queues based on the type of customer enquiry.
• Worked extensively in customization of Service Cloud Console by embedding Visualforce pages in custom console components, highlight panel and interaction log.
• Used refined global search in Lightning by developing Apex classes and Controllers.
• Experienced using Force.com IDE for creating, modifying, testing, and deploying Force.com Applications.
• Used SOQL and SOSL statements within Governor Limits for data manipulation needs of the application using platform database objects.
• Installed and Maintained Managed packages like Field 360, Contactin etc .
• Experience in Migrating Data using Data Loader, Jitterbit, CastIron.
• Experience in modifying Visualforce pages to be supported in Lightning Experience and good understanding of lightning mode and its features.
• Developed Conga Letters and Automated process of Merging salesforce data on to the Conga Templates.
• Used Conga Templates, Conga Email Templates, Conga Queries to automate the Letters process.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Implemented Signature functionality with Salesforce which will leverage DocuSign.
• Experience in working with DocuSign.
• Integrated DocuSign with Conga Composer. Which helps in automating Letter Generation and Signing the Documents.
• Designed, developed, and deployed Apex Triggers, Apex Classes, Visualforce Pages, Controller & Extension Classes, and Test Classes for Unit testing and for various functional needs in the application.
• Created new sandbox and freshened them with Production as and when required.
• Configured Creating Roles, Security Access, Profiles, Email Services, Page Layouts, Workflow Alerts, Actions, and Approval Processes.
• Lightning Experience - Formatting and migrating user data into LE, Implemented Salesforce Lightning Components for small set of users within the organization.
• Built Customized Lightning Components replacing the existing one's using Java script on the client side and apex on the Server side.
• Enabled Aura Framework by adding Aura Attributes and Aura Handlers for Events to focus on Logical and Interactions in Lightning Application.
• Worked on Salesforce communities which replace Salesforce customer and partner portals.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other Components on a record detail and edit pages.
• Exposed Knowledge base API’s to third party Application and hosted the Knowledge articles accordingly.
• Designed and deployed Custom Tabs, Validation rules, Approval processes and Auto-response for automating business logic.
• Worked on consolidation of all existing Workflow rules in the new Lightning Process builder flows and created one process builder for each object and managed all actions in the single flow.
• Worked on migrating components using Force.com Ant migration tool, Change Sets, Flosum and Workbench from DEV to QA, SIT, UAT and production instances.
• Experience in working with Agile Software Development methodology. Participated in Sprint Grooming sessions,
• Daily Standups, User story Estimation, Sprint Demos, Sprint Review, Retrospective sessions.

Environment: Salesforce.com platform, Salesforce Lightning, Apex Language, Visual Force (Pages, Component & Controllers), Workflow & Approvals, Reports, Lightning, Custom Objects, WSDL, Custom Tabs, Email Services, HTML5, CSS3, Controllers, Data Loader, JavaScript, SOAP, REST API, Eclipse IDE, Window 7

Confidential, San Antonio, TX

Salesforce Lightning Developer

Responsibilities:

• Participated in requirements gathering from clients, estimating the number of hours required for the development work.
• Worked on multiple projects, designed, developed and deployed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application using the Eclipse IDE.
• Implemented Configuration, Customization and Development with Salesforce.com on Service Cloud and Sales Cloud.
• Worked on Salesforce Lightning Components for building customized components replacing the existing ones.
• Experience in modifying Visualforce pages to be supported in Lightning Experience and good understanding of lightning mode and its features.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Involved in migration of Chatter capability to new Salesforce1 platform for over 8,000 users including definition, guidelines and usage of Chatter and integration with Salesforce1 platform.
• Integrated Salesforce with external master detail using REST and SOAP API's.
• Implemented Sales cloud and incorporated the enhanced features as required to streamline the business process.
• Designed, developed, and deployed Apex Triggers, Apex Classes, Visualforce Pages, Controller & Extension Classes, and Test Classes for Unit testing and for various functional needs in the application.
• Created new sandbox and freshened them with Production as and when required.
• Configured Creating Roles, Security Access, Profiles, Email Services, Page Layouts, Workflow Alerts, Actions, and Approval Processes.
• Lightning Experience - Formatting and migrating user data into LE, Implemented Salesforce Lightning Components for small set of users within the organization.
• Built Customized Lightning Components replacing the existing one's using Java script on the client side and apex on the Server side.
• Enabled Aura Framework by adding Aura Attributes and Aura Handlers for Events to focus on Logical and Interactions in Lightning Application.
• Worked on Salesforce communities which replace Salesforce customer and partner portals.
• Used SOQL & SOSL with in Governor Limits for data manipulation needs of the application
• Worked with Multi-Currency, Multi-Language, Product & Price book set-ups.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other Components on a record detail and edit pages.
• Worked on Salesforce standard objects like Accounts, Contacts, Opportunities, Products, Price Books, and Opportunity Line Items etc. Worked on analyzing data while migrating from MS Dynamics to Salesforce, performed data cleansing /merging and prepared Data Dictionary for migration.
• Designed and deployed Custom Tabs, Validation rules, Approval processes and Auto-response for automating business logic.
• Worked on consolidation of all existing Workflow rules in the new Lightning Process builder flows and created one process builder for each object and managed all actions in the single flow.
• Worked on migrating components using Force.com Ant migration tool, Change Sets and Workbench from DEV to QA, ST, UAT and production instances.
• Worked on High Level Design document and Solution Document in addition to Business Requirement Document.

Environment: Salesforce.com platform, Salesforce Lightning, Apex Language, Visual Force (Pages, Component & Controllers), Workflow & Approvals, Reports, Lightning, Custom Objects, WSDL, Custom Tabs, Email Services, HTML5, CSS3, Controllers, Data Loader, JavaScript, SOAP, REST API, Eclipse IDE, Window 7

Confidential, West Valley, UT

Sales force Developer

Responsibilities:

• Developed Lightning components and Lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements
• Added Lightning Component to Lighting Pages and Record Pages. Have worked on Apex classes, Visualforce Pages, Controller classes and Apex Triggers for various functional needs in the application.
• Developed various Visualforce Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the visual pages.
• Implemented SFDC Integration using REST/SOAP Web Service API'S. Integrated the SOAP/REST API based Web Services on Demand for extracting the data from external systems.
• Created custom Report types and Dashboards so that users can generate reports and visualize data on dashboards.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Upgrading the custom app which is available in classic into lightning app.
• Migrating from Salesforce Classic to Lightning and created Lightning Components.
• Experience using Lightning out to expose Lightning components in Visualforce pages.
• Worked on customer portals and communities' administration. Created Custom Dashboards for community managers and recruiters home page and gave accessibility to dashboards for authorized people.
• Created Visualforce pages for custom login and configuration of communities. Configured Salesforce.com to meet business requirements - including fields, page layouts, workflows, approvals and validation rules.
• Used SOQL and SOSL for querying the objects. Created many Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects.
• Gathered business requirements by communicating with user team and trained team on how to efficiently utilize the system.
• Worked with various salesforce.com objects Account, Contact, Leads, Opportunity, Cases, Order standard objects.
• Written SOQL, SOSL query language necessary for the application in Apex Classes and Triggers.
• Developed Visualforce pages using components like Action Function, Page Block, Input Field, Action Support, Data Table, Data list, Command Link and Command Button.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Developed customized Reports, Dashboards for business users and managers, developed custom report using visual force pages.
• Prepared data mapping documents and migrated data from Siebel to Salesforce using Data Loader, Cast Iron orchestration.
• Written apex unit test classes for Trigger, Apex classes to meet 75% of code coverage to migrate to Production instances.
• Good experience in preparing package.xml file for deploying applications from Sandbox to Production instances using Force.com migration script and Workbench.
• Implemented best practices to avoid governor limits by writing repeated code in triggers and apex classes.

Environment: Saleforce.com CRM, Apex Classes, Controllers, Visual force pages, Web Services, SOAP, REST, WSDL, Sales Cloud, Service Cloud, Custom Objects, Tabs, Lightning, Email Services, Workflows, Approval process, Data loader, Cast Iron, Reports, Dashboard, Sharing rules, Force.com IDE, HTML, CSS, JavaScript, jQuery, Windows 2003.

Confidential, Milpitas, CA

Salesforce Developer

Responsibilities:

• Create and Customize Custom Objects, Formula Fields, Cross Object Formulas, Roll up summary fields, validation rules, dependent picklists, and complex page layouts.
• Create complex workflows and Approval processes.
• Implemented Data segregation through Record Types and Field level security.
• Developed and maintained validation rules and custom workflow.
• Created Workflows, Email alerts and Field updates as required.
• Worked on Salesforce1 mobile app.
• Prepared User document to help understand the app. Had one on one interaction with users to solve salesforce1app issues.
• Worked on web to lead forms.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.
• Worked on SOAP and REST API web service calls.
• Used eclipse Force.com toolkit for creating Apex Classes and Apex Triggers to develop custom logic and objects.
• Created S-Controls to meet new business requirements.
• Created number of users and assigned respective role and profile.
• Had a chance to know five9 a virtual call center for making inbound calls.
• Audited, uncovered and resolved data integrity issues with legacy systems.
• Complete bulk import of data from legacy System to Salesforce. Analyzing the data and making necessary changes.
• Worked on Sales Cloud and Service Cloud.
• Validated and deployed code to production through Change Set.
• Made thorough testing of requirements before deploying to production.
• Developed and maintained custom reports.
• Created Dashboards for service representatives.
• Batch reassignment of accounts and opportunities based on organizational changes.
• Prepared training materials for business use.
• Analyzing the current requirement process, identifying problems and making recommendations to improve the process.
• Migrated Current Outlook Connector to Salesforce Outlook which provides for the synchronization of information from Outlook to Salesforce.

Environment: Saleforce.com platform, Apex Language, Data Loader, HTML, Java Script, S-Controls, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows 7.

Confidential

Salesforce Developer

Responsibilities:

• Involved in Salesforce.com Application Setup activities and customized the applications to match the functional needs of the organization.
• Interacted with team members to gather requirements and documented them.
• Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Leads, opportunities, Campaigns and Reports.
• Created various Custom Objects and defined lookup, Picklist, master-detail relationships and roll up summary between those objects. Also created junction objects to establish connectivity among objects.
• Created workflow rules and defined related tasks, time-triggered tasks, Email alerts and field updates to implement business logic.
• Worked on Apex classes, controllers, controller extensions.
• Designed various HTML Email templates for Auto-Response to customers.
• Deployment of code from sandbox to production using Force.com IDE tool.
• Wrote SOQL, SOSL considering the governor limits.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.
• Conducted interviews with stakeholders to gathering requirements and analyzed their data.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Worked on the designing of security model for business processes.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Created and deployed Several Reports using salesforce.com platform.
• Worked on Process builder to create auto response, auto assigning cases, auto finishing Cases and auto populating fields on different objects as per the business requirements.
• Created profiles and implemented Object and field level security to hide critical information on the profile users.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Developed various Apex classes/ triggers and Visual Force Pages for various functional needs in the application.
• Used data loader for insert, update, and bulk import /export of data from salesforce objects.
• Wrote test classes as a part of unit testing and tested it using selenium.

Environment: Salesforce.com, CRM, Apex, Visualforce, triggers, workflow, validation rules, AppExchange, report, dashboard, Force.com IDE, Visualforce (pages, components, and controllers), Emails, Custom objects, process builders, Data loader, SOSL, SOQLs, Force.com API.

Confidential

Java Developer

Responsibilities:

• Involved in software development life cycle phases like requirements gathering, analysis, design, development and testing.
• Designed, developed and deployed various data gathering forms using HTML, CSS, JavaScript, JSP and Servlets.
• Developed java scripts for all client-side validation and developed User Interface (GUI) using JSP, CSS
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the needs in the organization.
• Created test scenarios on Sandbox environment and used Force.com Component Deployment Wizard for migrating data between Force.com IDE and Sandbox environment.
• Created custom controllers implementing complex code for retrieval from Salesforce to Visualforce pages.
• Created Executive and other Dashboards using wave Analytics.
• Reviewing the test cases provided by the QA team and providing feedback.

Environment: Core Java, J2EE, JSP, HTML, JavaScript, CSS, Eclipse, EJB’s, Visual Force, Sandbox Data.