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Systems Engineer Resume

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Fairfax, VA

PROFESSIONAL EXPERIENCE

Confidential, Fairfax, VA

Systems Engineer

Responsibilities:

  • Facilitated quarterly deployments of software applications to production environments across the agency
  • Interfaced with operations in deploying applications to production environment distributed across the enterprise
  • Developed documentation on testing procedures for QA testing
  • Engineered and maintained Microsoft System Center Configuration Manager (SCCM) platform
  • Updated Windows 7 image quarterly through SCCM for deployment to over 20,000 enterprise workstations
  • Provided documentation and instruction for implementation of Group Policy Objects (GPO) in accordance to Defense Information Systems Agency - Security Technical Implementation Guide (DISA-STIG) to integrate IE 10 into multiple environments for testing
  • Provided technical support for analyzing migration windows, risks, and impacts for server upgrades
  • Utilized ADMT to migrate 16,000+ users and servers across domains
  • Completed multiple phases of Windows Server 2008 / 2012 upgrade of 300 domestic servers and 75 foreign servers in 2 years
  • Actively managed Active Directory SID administrators / administrative groups
  • Redesigned storage conventions for servers, domain controllers, and Active Directory objects and create new Active Directory 2008 Organizational Unit structure
  • Ensured servers met all internal system checks and worked with users to troubleshoot post migration issues
  • Provided data backup solutions using Microsoft DPM, Double-take, Commvault and troubleshot installation / removal and proper operations of Microsoft DPM backup to tape issues
  • Setup and configured MDT Server / Maintenance of applications and Drivers
  • Setup and configured Microsoft Windows Server 2003 - 2012 (RAID, iLo, iDrac)

Confidential, Mclean, VA

Technical Support Engineer, Premium

Responsibilities:

  • Interfaced with clients on a daily basis while providing technical support for Confidential ’s Business Intelligence product suite (Desktop, Web, Server)
  • Helped customers design, implement, and maintain Business Intelligence tools and software etc, etc.
  • Worked in a team environment to provide network support to customers in a wide variety of industries including Telecommunications, Retail, Federal and Social Media
  • Prioritized and TEMPeffectively communicated product defects and enhancements to development teams.
  • Contributed to the Confidential Knowledge Base by creating client-facing documentation
  • Enhanced personal and professional growth by participating in Internal Engineering Training Programs, which offer a five-week technical engineering orientation program as well as weekly training seminars

Confidential, Reston, VA

Membership Services Coordinator

Responsibilities:

  • Planned and coordinated annual Toxicology meetings for non-profit organization
  • Processed and contributed towards client’s membership base growth of over 700 members annually
  • Planned and coordinated client committees to budget and evaluate efforts in achieving client’s strategic goals
  • Organized and facilitated pre and post-meeting registration platforms and updated websites for 18 regional chapters
  • Streamlined registration processes for smooth transactions and easier management

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