Systems Engineer Resume
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Fairfax, VA
PROFESSIONAL EXPERIENCE
Confidential, Fairfax, VA
Systems Engineer
Responsibilities:
- Facilitated quarterly deployments of software applications to production environments across the agency
- Interfaced with operations in deploying applications to production environment distributed across the enterprise
- Developed documentation on testing procedures for QA testing
- Engineered and maintained Microsoft System Center Configuration Manager (SCCM) platform
- Updated Windows 7 image quarterly through SCCM for deployment to over 20,000 enterprise workstations
- Provided documentation and instruction for implementation of Group Policy Objects (GPO) in accordance to Defense Information Systems Agency - Security Technical Implementation Guide (DISA-STIG) to integrate IE 10 into multiple environments for testing
- Provided technical support for analyzing migration windows, risks, and impacts for server upgrades
- Utilized ADMT to migrate 16,000+ users and servers across domains
- Completed multiple phases of Windows Server 2008 / 2012 upgrade of 300 domestic servers and 75 foreign servers in 2 years
- Actively managed Active Directory SID administrators / administrative groups
- Redesigned storage conventions for servers, domain controllers, and Active Directory objects and create new Active Directory 2008 Organizational Unit structure
- Ensured servers met all internal system checks and worked with users to troubleshoot post migration issues
- Provided data backup solutions using Microsoft DPM, Double-take, Commvault and troubleshot installation / removal and proper operations of Microsoft DPM backup to tape issues
- Setup and configured MDT Server / Maintenance of applications and Drivers
- Setup and configured Microsoft Windows Server 2003 - 2012 (RAID, iLo, iDrac)
Confidential, Mclean, VA
Technical Support Engineer, Premium
Responsibilities:
- Interfaced with clients on a daily basis while providing technical support for Confidential ’s Business Intelligence product suite (Desktop, Web, Server)
- Helped customers design, implement, and maintain Business Intelligence tools and software etc, etc.
- Worked in a team environment to provide network support to customers in a wide variety of industries including Telecommunications, Retail, Federal and Social Media
- Prioritized and TEMPeffectively communicated product defects and enhancements to development teams.
- Contributed to the Confidential Knowledge Base by creating client-facing documentation
- Enhanced personal and professional growth by participating in Internal Engineering Training Programs, which offer a five-week technical engineering orientation program as well as weekly training seminars
Confidential, Reston, VA
Membership Services Coordinator
Responsibilities:
- Planned and coordinated annual Toxicology meetings for non-profit organization
- Processed and contributed towards client’s membership base growth of over 700 members annually
- Planned and coordinated client committees to budget and evaluate efforts in achieving client’s strategic goals
- Organized and facilitated pre and post-meeting registration platforms and updated websites for 18 regional chapters
- Streamlined registration processes for smooth transactions and easier management
