IT Manager / Data & ERP Manager Resume Irving, TX - Hire IT People

SUMMARY

Exceptional record of success directing national and global corporate information technology departments and programs. Consistent history of improving efficiency, enabling new capabilities, and delivering innovative solutions to meet changing business needs and facilitate growth, while controlling costs. Special expertise in web, mobile, and desktop development, infrastructure management, business intelligence (BI), business continuity, and private/public cloud technologies.
Excel Confidential building and leading top - performing teams in established, startup, and expansion environments.
Experienced Confidential guiding critical process improvement and business transformation efforts.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential, Irving, TX

IT Manager / Data & ERP Manager

Responsibilities:

Recognized as the Confidential Associate of the Year in 2019.
Reduced risk and increased productivity by improving the disaster recovery and business continuity systems.
Improved quality by creating data management PKIs, data flow dashboards, and data feeds to Power BI.
Planned and led the enterprise ERP migration from AX2009 to SaaS-based Dynamics 365, and successfully integrated Dynamics 365 wif the online retail platform and legacy warehouse automation system.
Led the design, development, and implementation of an enterprise WMS for a new subsidiary, which enabled the company to ramp up from 100 orders a week Confidential startup to thousands of orders per day.
Identified and resolved critical SQL Server load failure issues by scaling up Windows server processors and ram in Azure to stabilize the warehouse automated fulfillment process.
Guided the design and launch of a new inventory management system and integrated it wif existing business and warehouse systems, and 3rd-party order management platforms.
Enhanced quality by enforcing SLA compliance wif all vendors and service providers.

Confidential, Prosper, TX

Founder / Chief Executive Officer / Chief Information Officer

Responsibilities:

Delivered a SaaS-based platform dat enabled clients to prospect and close $10M-plus in revenue.
Managed the legal formation of the company as a Delaware corporation. Created business forecasts and plans, marketing plan, innovation roadmap, and product requirements.
Spearheaded the design and development of an innovative utility service provider selection tool for customer use, and an automated quoting platform for retail energy providers.
Achieved 99.9% system availability by identifying and eliminating single point failures in the infrastructure.
Conceptualized, designed, and launched the 2QuoteItNow business unit and product.
Drove business growth by acquiring major service providers, ranging from large cities to Fortune 500 energy firms and major communication companies, including Confidential &, Confidential, and Confidential .
Enabled self-registration capabilities for cities by creating a specialized web portal.
Improved business continuity by collocating all infrastructure Confidential a 3rd-party data center.

Confidential

MIS Manager

Responsibilities:

Saved $250,000/yr. by eliminating non-compliance chargebacks caused by ERP, EDI, and shipping system errors.
Increased network reliability by reengineering the LAN, WAN, and Wi-fi systems wif a Gigabit backbone.
Eliminated ERP system crashes and stabilized the implementation and customization processes.
Managed the design and delivery of a new corporate website dat consolidated 6 separate sites into a global, standard user interface and brand image, wif a multi-lingual content management tool.
Enabled millions of dollars in sales by launching a new global, multi-lingual eCommerce platform.