SUMMARY

• Around 8+ years of working experience as a developer in which Around 6 years of working as a Salesforce developer & administrator.
• Hands on experience in SFDC development using Apex classes and Triggers, Components, Visualforce, Integration, JavaScript, Ajax, CSS Styles, Reports, SOQL, SOSL, Process Builder and Flows.
• Proficiency in performing SFDC Administrative tasks like creating Profiles, consigning Roles, validation rules, Users, Page Layouts, Record Types, Email Services, Workflows, Approvals, Custom Reports, Dashboards.
• Thorough knowledge in the security and sharing model which is used to finely control the user’s access to different data.
• Experienced in lightning experience which included the lightning component Framework and also involved in building lightning components, Lightning App Builder.
• Framework Experience using Force.com technologies, including Apex, Visual Force and Lightning Components.
• Experience in Lighting web components and LWC libraries.
• Developed Proof of concepts using Lighting web components.
• Integrated Lighting components with Lightning web components.
• Experienced in Case Management, Entitlement management and Email to Case.
• Hands on Experience on Salesforce.com Knowledge Management.
• Implemented Live Agent to handle Customer support issues over the Chat.
• Experience Advanced Apex code, classes, triggers, services, visual force pages.
• Experience working with Wave Analytics.
• Experience in agile development methodology.
• Extensive experience in data migration and integration using Data Loader and management in bulk.
• Expertise in working on Scheduled jobs and APEX Batch jobs and executed approval processes, e - mail services and workflows via customization.
• Knowledge on Live Chat enabling and CTI.
• Experience in code deployments between environments and other Siebel Admin related tasks.
• Excellent Interpersonal, Communicational, Organizational and Project Management skills.
• Excellent team player, self-motivated, quick learner and with good trouble-shooting capabilities.
• Functional knowledge across varied Salesforce verticals: Healthcare, Energy, Transportation, Banking and Telecom.
• Experience in Software Development Life Cycle (SDLC) with various methodologies like Waterfall and Agile (Scrum)
• Experienced to independently complete the development work without any oversight.
• Experienced in encryption of data using Cipher cloud and other technologies.
• Experienced with SSO Setup and SAML 2.0 to integrate internal and third-party applications.
• Expertise in data modelling, data migration and both API and user interface development principles.

TECHNICAL SKILLS

Salesforce.com: Apex, Lightning, Visual Force, SOQL, SOSL, Apex Triggers, Workflows, Approvals, Email Templates, Formulas, Validation Rules, App Exchange, Salesforce.com, Force.com IDE, Apex Data Loader, Roles & Profiles, Data Migration

Web Technologies: JavaScript, XML, HTML, XHTML, CSS, AJAX

Databases: Oracle 10g, MySQL, SQL Server 2000/2008.

Operating Systems: Windows, Linux.

Languages: Shell scripting, Python, Java, Apex

Project management tools: MS Word, Excel, PowerPoint, MS Project, Visio and Share point, Rally, JIRA, ANT, Git, Jenkins

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Jitter Bit, CPQ.

Job Functions: Design, Coding, Unit Testing, Regression Testing, Documentation, Maintenance, Application Support, Configuration Management.

PROFESSIONAL EXPERIENCE

Confidential, Chicago

Sr Salesforce Developer

Responsibilities:

• Provide Development Estimates outlining business and technical risks.
• Configured salesforce Automation for Contract Management for Confidential Enterprise policy center Sales channels.
• Design and develop complex CRM solutions, including customizations around Salesforce, Apttus Contract Management.
• Worked on Page Layouts, Record types, Validation rules, Workflow rules and Process Builder for Apttus Agreement Management.
• Developed various Apex Triggers, Apex Classes, Controllers and Extensions for various needs in the application.
• Hands on Experience on modern EnterpriseLightningApps combiningLightningDesign System,LightningApp Builder andLightningComponent features.
• Developing Lightning Aura, Web components for to scale for highly enriched business data.
• Created templates using CSS, approval processes, approval page layouts and defined approval actions on them to automate the processes.
• Standard objects of Salesforce.com (SFDC) and other Platform based technologies like Visual Force, Force.com API.
• Worked on different sandbox environments to develop and test the changes as per the business requirement and acceptance criteria.
• Integrated Salesforce with legacy systems like Confidential Policy Center channels, ECPD using Rest API for Contract lifecycle process.
• Implemented Test Classes for successful deployment to production org.
• Create and modify contract templates usingApttusX-AuthorWord.
• Create Document output format, Agreement protection and Agreement Rules for the business affair templates.
• Worked withApex Triggersfor automation process and Connecting theExternalconnectors for salesforce CPQ by using the global methods.
• Configured/setup CPQ Configuration, Commerce, Document Engine and its integration with Pricing, Inventory, Item Master modules
• Set up a CPQ Cloud site object so that Salesforce will know how to connect with CPQ Cloud and placed the CPQ Cloud quote object on the Salesforce Opportunity page layout.
• Constructed and generated REST Web Services to establish integration between CPQ and EBS OM.
• Created Light weight components using LWC Web Standards.
• Integrated Lighting web components with Lightning Component framework.
• Developed User interface screens and Common Component model with LWC framework.
• Created lightning components and embedded them to visual force pages.
• Created lighting custom tabs with lighting components.
• Developed Marketing notifications process using Batch apex and Schedule process.
• Implemented Quote smart approval process based geographical regions and approvers.
• Implemented the Various functionalities and use cases with Lighting Process Builder.
• Implemented the Apex Queue able jobsto process the data in asynchronous.
• Developed the User input pages with Salesforce Visual flows.
• Creating a Merge field, Smart field, Dynamic Segment, clause, and playbook in templates.
• Configuring components for lightning app pages and lightning app build
• Experience in aura framework, Lightning Components, Developed lightning actions, components, apps, flexi pages and data propagation thru events.
• Account Management, Opportunity code refactor, bulkification, Async context, Governor limits.
• Worked on retry mechanism functionality for API failures without user interaction and scheduled it to run for every 30 mins.

Environment: force.com, SFDX, VS code, GitLab, Lightning Aura components and Web Components, X-Author, Apttus Approvals, Data Loader, Apex Classes, Controllers, Triggers, Platform Events, Workflow & Approvals, CPQ.

Confidential, AZ

Sr Salesforce Developer/Administrator

Responsibilities:

• Created modern EnterpriseLightningApps combiningLightningDesign System,LightningApp Builder andLightningComponent features.
• Upgraded some Apps fromSalesforceClassic toLightningExperience to develop rich user interface and better interaction of pages.
• Worked on Cisco B+S and Velocity AppExchange packages.
• Retrieved some data and its functionality from Third-Party API's and displayed within thelightning component.
• Created multipleLightningComponents, added CSS and Design Parameters that makes theLightningcomponent look and feel better.
• Leveraged APEX Controller to make a call for external requests to retrieve data from various API's and displayed them on to the component.
• Created modern EnterpriseLightningApps combiningLightningDesign System,LightningApp Builder andLightningComponent features.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions inLightningApplications.
• Minimized code in JavaScript Controllers by adding reusable functions in Helper Component.
• Visualforce Pages forLightningExperience, Alternates for Java Script Codes, Sharing Visualforce pages between Classic andLightning.
• Involved in daily standup meetings, Scrum. This resulted to bring good solution to the business requirement.
• Hands-on experience design and development skills to the buildout and ongoing evolution of Avalara’s Quote to Cash solution with an emphasis on Configure-Price-Quote (CPQ).
• Hands-on experience on the buildout and ongoing evolution of Avalara’s Quote to Cash solution with an emphasis on Configure-Price-Quote (CPQ).
• Complete activities to support migration to and integration with Salesforce CPQ.
• Hands on experience of Salesforce CPQ/Steel brick functionality including various feature sets like Product setup, Product Options, Product configuration & rules, Pricing, Discounting, Quote templates, Order management, Contract management and amendments.
• Expertise in Product catalog, Pricing Configuration, and new product introduction CPQ set up.
• Experienced with complex CPQ integration with other enterprise applications and Salesforce CPQ rollout.

Environment: Salesforce.com platform, SFDX, Lightning Aura components and Web Components Data Loader, Apex Classes, Controllers, Triggers, Platform Events, Workflow & Approvals, Force.com Ant, Custom Reports, Dashboards.

Confidential, Washington D C, VA

Salesforce Developer/ Administrator

Responsibilities:

• Worked on ASPIRE claim Services.
• Used Web Services like SOAP API and Rest API to integrate with external systems.
• Worked on writing Apex Triggers & Apex Classes, Batch Apex and Scheduled Apex.
• Performed Unit, Integration, Regression and User Acceptance Testing.
• Involved in the Lightning migration and rollout plan with IT architects.
• Successfully migrated ASPIRE Application from classic to lightning for the Business Admins.
• Implemented communities to share knowledge articles to service representatives and Customers.
• Experience in real time integration with Mule Accelerators.
• Worked on Flexi pages, JavaScript buttons, Lightning Quick actions, Aura components.
• Working experiencing on automation of velocity components using build tool.
• Monitor and maintain a healthy CI/CD pipeline for Salesforce orgs and deployments in cooperation with team leads.
• Collaborate with various internal departments, including marketing, product development and operations, to ensure Salesforce environment supports internal needs relating to functionality and performance.
• Work with Release Management and Transition Management on application configurations changes.
• Implemented metadata backup strategy and configured automation tools for sprint based and release-based projects (Using ANT, force-dev-tool, Jenkins, Python, shell).
• Worked with development teams in resolving conflicts, deployment errors and meet code coverage.
• Data preparation and loading into UAT and Production as per the ASK requests provided by Business & IT.

Environment: Salesforce.com platform, Auto Rabbit, Data Loader, Apex Classes, Controllers, Batch Classes, Workflow & Approvals, Force.com Ant, Custom Reports, Dashboards.

Confidential

Salesforce Developer

Responsibilities:

• Analyzed the business requirements and mapped to Salesforce.
• Involved in data migration from Excel to Salesforce using Apex Data Loader.
• Created user Roles and Profiles, security controls and sharing settings.
• Worked on various SFDC standard objects like Accounts, Contacts, Leads, Reports and Dashboards.
• Created workflow & approval processes, validation rules, Auto-Response Rules, Approval process, email alerts and templates, and field updates.
• Developed Apex Classes, Visual force pages and Apex Triggers to develop the custom functionality as per the requirements.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked on various AppExchange products according to the needs of the organization.
• Worked on various Salesforce.com standard objects like Campaigns, leads, Accounts, Contacts, Opportunities, Products, Cases, Solutions, Reports and Dashboards.
• Integrated Salesforce with Microsoft Outlook to synchronize contacts, events, and tasks.
• Implemented Case Management by creating record-types specific to the user groups, assignments rules, escalation rules, case templates, workflow rules and actions, etc.
• Configured and Integrated Salesforce with Oracle database.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Worked on Apex classes, controllers, controller extensions.
• Customized page layouts for Accounts, Contacts, Campaigns, Leads, Opportunity depending upon user roles and groups.
• Wrote SOQL, SOSL considering the governor limits.
• Configured user Roles, Profiles, sharing settings, organization wide defaults based on updated.
• Used Force.com web service API for implementing WSDL in the application for access to data from external systems and web sites.

Confidential

UI Developer

Responsibilities:

• Involved in developing theUIpages using HTML, CSS, JAVASCRIPT, JSON, JQUERY, and AJAX.
• Developed front end along with pages for user interactions; for the entire website using HTML5, CSS3, and JavaScript.
• Defined new validations through Angular.js for the form field validation implemented through HTML5.
• Applied JQUERY core library functions for the logical implementation of all the applications at the client side.
• Brief experience on implementing the Angular.js in creating animations based on CSS classes.
• Used JQUERY and AJAX for service calls on pages to interact with the server for information.
• Utilized various JavaScript and JQUERY libraries, AJAX for form validation and other interactive features.
• Used AJAX, JSON to send request to the server to check the functionality of the website.
• Testing the website on multiple browsers with their old as well as latest release.
• Developed page layouts, navigation and presented designs and concepts to the clients and the management to review.
• Structured the JavaScript code using Angular.js.
• Created SQL queries to perform insert, update or delete operation on MySQL database.
• Developed application for different browsers and fixed bugs for browser compatibility.
• Interacted and worked with cross-functional teams.
• Created and optimized graphic prototype websites and applications interfaces using HTML and CSS.
• Involved in writing application-level code to interact with APIs, Web Services using AJAX, JSON and XML.
• Implemented and designed user interface for web-based customer application.
• Developed components to fetch the data from the back end using AJAX and JQUERY.
• Used SVN for Version Control.

Environment: HTML4.0/5, CSS3, JavaScript, JQuery, AJAX, JSON, JSTL, XML, XHTML, Eclipse, Adobe Dreamweaver, JIRA, Angular JS, Bootstrap, GIT, JAVA, Clear Quest, Soap UI, Adobe Photoshop and MS Office.