SUMMARY

• Over 7+ years of IT experience in salesforce.com CRM Platform as a Developer.
• Good experience in developing Salesforce Lightning Apps, Components, Controllers and Events with SFDC recommended best practices.
• Extensive experience of development in Apex classes, Visualforce pages, Controllers, Triggers, Integrations using Web services API, Lightning framework development.
• Developed Lightning apps and components to be more interactive to end users.
• Integrate features developed using Visualforce pages, Lightning Aura Components, and lightning web
• Working Knowledge on Sales Cloud, Service Cloud and Apex Programming on Force.com Platform.
• Worked on Salesforce Community cloud like how to engage with employees, customers, partners.
• Experience in data migration from Excel Sand Legacy Systems using Data Loader, Import Wizard other integration tools like Apex Data Loader.
• Experience in creating various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders.
• Maintained security around user accounts, sharing rules, user roles and profiles, field level security, group permissions and license assignment.
• Extensive hands - on SFDC experience in creating and managing Apps, Page Layouts, Search layouts and generation of Email templates according to application requirements.
• Extensive experience in developing Triggers, Apex classes, controllers, writing workflows, visual force pages and Force.com API.
• Vast Experience in the declarative functionalities of the SFDC Platform like Design and implementation of Custom Objects, Custom Fields, Page Layouts, Tabs, Formula Fields, Validation Rules, Work Flows, and Approval Processes for automated alerts, Workflow and Process builder in both classic and lightning experience.
• Experienced inObject Oriented AnalysisandDesign,Object-Oriented Programmingand Design Patterns underMVC(Model View Controller)Architecture.
• Developed and worked on different Salesforce.com environments such as sandbox and production. environments like Eclipse IDE and Force.com plugin to implement business logic using apex-programming
• Developed Visual force pages, Visual flow and Custom Objects using Apex Programming on Force.com Platform.
• Proficient knowledge of Governor limits. Experience in optimization of existing code in accordance to the governor limits.
• Experienced in integration of Salesforce.com with external applications by using Web Services API,
• Experience in using declarative features like validation rules, workflows, dynamic approval process, sharing rules, Duplicate rules and Matching rules automation for satisfying complex business process
• Experience in implementing security and sharing rules at object, field, and record level for different users at different levels of organization, also created various profiles and configured the permission based on the organizational hierarchy.
• Experience in creating unit test cases and coordinated change requests to drive the business requirements during Integration and testing stages and reviewing the application.
• Used SOQL and SOSL for data manipulation needs of the application.
• Experience in Installation of Salesforce AppExchange Apps, configuration and maintenance of user security permissions in compliance with organizational needs.
• Troubleshoot issues raised by users and provide prompt resolution and escalate to senior team.
• Capable of quickly learning and adaption to new technologies and processes, and successfully applying them to projects and operations.

TECHNICAL SKILLS

Sales force Technologies: Force.com platform, Salesforce CRM, SFDC Eclipse plug-ins, Lightning, Apex Classes, Apex Triggers, SOQL, SOSL, Force.com Explorer, Visual force pages, Apex Data Loader, Lightning Components, Workflow and Approvals, Reports, Dashboards, Role Hierarchy, Custom Objects, Custom Tabs, Schema Builder, Validation Rules, Batch Jobs, Apex Deployment tools, Apex Web Services.

Sales force Tools: Force.com, Eclipse, Force.com Explorer, Sf advanced code searcher, Workbench, SOAP, Force.com Data loader, Data loader.io, Force.com connect for outlook, Excel connector.

Operating Systems: Windows 98/2000/XP/2003/vista/Windows 7/Windows 10, Linux.

Web Development: Java script, XML, HTML, CSS, Visual Force, jQuery.

Programming Languages: Apex, C, C++, Java, SQL, Java Script.

Data bases: Force.com my SQL, Oracle 8i/9i/10g/11g, Microsoft SQL Server 2000/2005/ 2008.

IDE: Eclipse, Force.com Eclipse IDE plug-in, Force.com IDE.

PROFESSIONAL EXPERIENCE

Confidential, New York, NY

Senior Salesforce Developer

Responsibilities:

• Involved and interacted with various business user groups for gathering the requirements for CRM Implementation.
• Manage Users, Public groups, Profiles and Roles within the salesforce CRM, this involved designating access to the applicable user within the user hierarchy.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Created Formula Fields, Validation Rules, Workflow and Approvals for the flexibility and functionality of force platform application.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components.
• Used Force.com Eclipse IDE plug to develop the classes and triggers.
• Developed different Visualforce Pages to suit the needs of the application using different Visualforce components.
• Worked on converting Salesforce classic VF pages into Lightning using Lightning components and Lightning App Builder.
• Provided day-day CPQ platform and user support.
• Worked on Salesforce community cloud, responsible for designing and delivering solutions.
• Knowledge on License management.
• Experienced in working with Lighting components on smart devices.
• Experience working on salesforce.com (SFDC) instances on sales cloud.
• Worked on Apttus Configure Price (CPQ) and also designed and implemented solutions for the Apttus CPQ system deployed on the Salesforce.com platform.
• Experience in License Management also provided efficient and cost-effective solutions.
• Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components, and S Control to suit to the needs of the application.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects. Used it to read, extract and load data from comma separated values (CSV) files.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Experience in designing of Dashboards, Reports.
• Built apex classes and triggers implementing SOQL and SOSL statements within Eclipse to manage interaction with the database.

Environment: Salesforce.com platform, Validation rules, Apex, S-controls, Sharing and security settings, Reports and Dashboards, Visual force (Components and pages), Data loader, Custom object, JavaScript, Lightning components, CSS, HTML.

Confidential, Berkeley Heights, NJ

Sales force Developer

Responsibilities:

• Interface with key stakeholders and apply technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design.
• Play an important role in creating the high-level design artifacts.
• Deliver high quality Visual force, Apex code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and maintenance.
• Developing integrations with other systems using ETL/middleware tools
• Create proof of concepts/demos for new offerings
• Set up and standardize deployment practices in a complex multi-threaded development environment.
• Demonstrate experience of unit & integration testing and performance tuning of application
• Designed and developed several custom objects, validation rules, page layouts, custom tabs, components, visual force pages, to suit the needs of application.
• Worked on various salesforce.com standard objects like campaigns, Leads, Accounts, Contacts, Opportunity, Cases, Reports, and Dashboards.
• Written Apex class to manually create Accounts, Contacts, Opportunity and other custom objects from Lead.
• Written triggers on Lead object with auto populating values when customer submits the survey.
• Developed various apex classes, Triggers, Controller classes and methods for functional needs in the application compatible with lightning.
• Upgradedsome Apps fromSalesforce Classic to Lightning Experienceto develop rich user interface and better interaction of pages.
• Streamlined Approvals actions across credit team and updating related fields.
• Managed users, Profiles, Hierarchal Roles, Security controls.
• Usedfield level securityalong with page layouts inLightningto manage access to certain fields.
• Developed and configured various reports for different user profiles based on the need in organization.
• Created email templates and inbound emails using visual force for the clients and customers.
• Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and Dashboards, Sharing rules.
• Usedfield level securityalong with page layouts inLightningto manage access to certain fields.
• Managed operational requests troubleshoot issues, working with diverse user groups.
• Works within the established procedures to develop, test, implement and maintain application software.
• Participated in training sessions provided by the salesforce team and support end users.
• Experience in sales and service cloud implementations and customizations.

Environment: Salesforce.com, Email templates, Sharing rules, Role Hierarchies, Reports, Dashboards, Custom objects, Custom tabs, Email services, security controls, Approval process.

Confidential

Salesforce Developer

Responsibilities:

• Create and customize custom objects, Formula fields, cross function objects, Rollup summary fields, Validation Rules, Dependent picklists, and complex page layouts.
• Implemented Data segregation through record types and field level security. Developed and maintained Validation rules and Custom flow.
• Created work flows, Email alerts and Field updates as required as required. Worked on salesforce1 mobile app.
• Created page layouts, Search layouts to organize fields, Custom links, related lists and other components on a record detail and edit pages.
• Worked on SOAP and REST API web service calls.
• Work on AMPscript and Perform Code Review and Code Optimization on AMPscript
• Used Eclipse Force.com tool kit for creating Apex classes and Apex Triggers to develop custom logic and objects.
• Created number of users and assigned respective role and profiles Had a chance to know about five 9 a virtual call center for making inbound calls.
• Complete bulk data of import from legacy system to salesforce. Analyzing the data and making necessary changes.
• Worked on Sales cloud and Service cloud. Validated and deployed code to production through change set.
• Made thorough testing of requirements before deploying to production. Developed and maintained custom reports.
• Prepared training materials for business use.
• Analyzing the current requirement process, identifying problems and making recommendations to improve the process.
• Migrated Current Outlook Connector to Salesforce Outlook which provides for the synchronization of information from Outlook to Salesforce.

Environment: Salesforce.com platform, Apex, Visual force, Salesforce.com data Loader, Workflow and Approvals, Reports, Custom objects, Custom Tabs, Email, java script.