SUMMARY

• Senior Business / IT Project Manager with 10+ years experience working in IT, Application development, SDLC, PMOVendor Management, Procurement, Process Improvement, Digital Production/Marketing, and Remote Events Management.
• Results - oriented professional consistently delivering effective solutions, critical milestones, timeline, and budget constraints.
• Successful in delivering large to mid scale projects developing strong stake holder relationships, communications, and
• Key metrics /reporting, utilizing core project management Waterfall and SAFe Agile methodologies.
• Extensive experience in managing full project life cycles including planning, development, requirements gathering, communication plans, documentation, and implementation.
• Proven ability to lead and motivate teams in order to maximize quality productivity.
• Demonstrate strong technical and working noledge of diverse range of business and technologies.

TECHNICAL SKILLS

• Service and Solutions Provider
• Risk analysis assessment
• Improve business functionality
• Digital Production and Marketing
• Project scope assessment and requirements
• Change / Process Management
• Critical Path Scheduling / Strategic Planning
• Cross-Functional Resource Planner
• Strong analytical and problem solving abilities
• Solid Technical background
• Digital Marketing sales and creative services
• Enterprise Solution and Implementation CRM
• Software Development Life Cycle (SDLC)
• Real-Time Project Tracking/Analytics
• Business Intelligence (ERP)
• Product and Services developer
• Return on Investment - (ROI) Analysis
• Product and Project Development

PROFESSIONAL EXPERIENCE

Confidential, Windsor CT

IT Project Manager

Responsibilities:

• Managed multiple SAFe Agile high visibility projects using Jira, Kanban, and Confluence management tools to ensure consistent meeting cadence, communication to stakeholders, project deliverables, timelines, and status reporting.
• Analyzed Data Application Production Readiness with Infrastructure and application teams.
• Lead Compute engineering support team to identify, develop, and compile Life Cycle Management VMware upgrade maintenance window schedules.
• Reduced Life cycle VMware upgrade maintenance times from 18 months down to 9 months reducing VMware maintenance and support costs.
• Identify and develop Risk mitigation, support process and issues to stabilize the MyMatrixx Business Intelligence environment at multiple locations.
• Worked with various support teams / vendors to help identify and automate alerting and monitoring processes.
• Helped assessment of Enterprise Hyper Converged solution to determine effective decision making process on Vendor, Hardware, Software, Cost and market share.

Confidential, Stamford CT

Senior Business / IT Project Manager

Responsibilities:

• Managed multiple large to mid-scaled projects ranging from Enterprise Solution cost savings, IT Infrastructure, Datacenter relocations, Client and SDLC implementations/migrations/upgrades.
• Worked with all Exela lines of business Enterprise, Finance, IT/Tech, Sales, Legal, HR, Print and Mail Service, Operations and Facilities.
• Lead multiple resource teams simultaneously to drive and define scope, requirement gathering, costs and timelines on programs/projects which included Office Automation, Client on-boarding, BI data warehouse server/database upgrades, office/data center migrations, Print and Mail services, Software application development, and Web Design.
• Assigned Senior Project Manager to onboard several newly signed clients Determined Client requirements, PCI Policies, Strategic Planning, Timelines, Human resources, Client and UAT Testing, Client Billing and Reporting.
• Provided KPI Operational improvements for Financial, HR, Vendor relations, Billing and reporting lines of business.
• Lead and managed digital development projects called Digital Store fronts for new business clients.
• Provided lead support for digital catalog products/services, production updates, backend operation integration and Web Development, Client digital production and marketing campaigns.
• Onboard new business Open enrollment campaigns Determine operational process/ support, resources needed, data warehouse requirements, timelines to implement, billing and reporting to onboard new business client
• Enterprise Solution cost savings Determined $550K yearly in-house savings applications to eliminate 3rd party vendor solutions.

Confidential, Trumbull, CT

IT Project Manager / Agile Scrum Master

Responsibilities:

• Managed multiple project resource teams with a PMO on 20+ highly visible projects covering Enterprise Wide IT Infrastructure and SDLC implementations.
• Projects included Business Intelligence data warehouse migrations, server/database upgrades, office/data center relocations, and software application development.
• IT Project Manager for $13 million large scale HA (High Availability) program to migrate lines of business based platforms and data center operations from Trumbull CT to 3rd party co-locations in Ohio.
• Built collaborative working partnerships with key business units to broaden IT corporate strategic planning and service transitions like 3rd party vendor relocations, and cloud /web based services and solutions.
• Project Lead/Scrum master Developing Java web based applications for Membership Line of business.
• Performed SDLC with BI Data warehouse running on Shared Oracle and SQL Server database applications platform
• Senior Project Lead of Corporate Office Move consisting of 350 people from Norwalk to Stamford location.
• Vendor and Construction liaison, establishing power voice and data to office cubes, ensuring smooth transition.
• Performed Agile Scrum sprints to develop Key Performance Indicators (KPIs) for continuous real-time project deliverable tracking, process improvement, and taking proactive solutions to mitigate project risks.
• Implemented Affinion North American Corporate Wireless Access and policies. Helped to develop Scope, Design, Vendor relations, and Corporate Documentation on Information Protection Policy and Compliance.
• Created new financial reporting structure with Senior Management, AP/AR, and System DBAs reducing time from 1 hour to 5 minutes (90%) generating reports in Cognos for BI financial tracking reports of projects.

Confidential, Bristol, CT

Production Support Analyst

Responsibilities:

• Provided consulting and project management support for many major sporting events with Confidential Super Bowl, NBA Finals, Women’s Final Four, World Series, MLB All Star, NFL Monday Night Football, NASCAR, and X-Games
• Managed offsite communication links between Bristol corporate office and offsite arena/stadium facilities.
• Worked with Operation Event Directors, Studio personnel, and facility teams to ensure 24/7 data communication service, connectivity, and solution support.
• Provided site surveys, visual layouts, equipment, and electrical requirements needed for each event assigned for Audio/Video feeds, Phone VOIP, T1 connections, Fiber, Cable, DSL and VPN communications.
• Saved Confidential $50,000 - $100,000 (15%) per year in shipping costs by assessing equipment needs for all sporting events scheduled and utilizing the same transportation services for back to back events across the country.