SUMMARY

• Over 6 years of IT experience in teh salesforce.com CRM Platform, both as Developer and Administrator.
• Experience in teh complete life cycle of project development (SDLC) including System Analysis, Design, Development, Testing and Deployment.
• Experience in working wif client specific solutions like Salesforce.com Sandbox deployments, Force.com IDE, Eclipse IDE, SOQL, SOSL and various production environments.
• Extensive experience in Salesforce Customization, creating Roles, Profiles, Page Layouts, Record Type, and Assignment Rule, Workflow Alerts and Actions, Reports, Dashboards, Outbound messaging, and Approval Workflow, Customer Service and Support Administration.
• Experience working across various SFDC implementations covering Sales Cloud, Service Cloud, Call Center, Chatter & App - exchange applications.
• Experience in designing Front-end using Dynamic Visualforce pages, Components, HTML5, CSS3, JavaScript, JQuery, Bootstrap, Angular, Media Queries.
• Worked on Lightning UI and Lighting Design system.
• Proficient in developing outbound calls to external web applications by writing Apex Callouts using HttpRequest, Http classes from controllers and batch classes.
• Proficient in Data Migration from Traditional Applications to Salesforce using Import Wizard and Data Loader Utility.
• Technical Knowledge aboutSalesforcelightningschema builder, process builder, app builder, components andlightningconnect.
• Profound noledge in using Lightning components and Lightning Builder for Salesforce1.
• Good experience in developingSalesforceLightningApps, Components, Controllers and Events.
• Customized existing Visual force to align wifSalesforcenewLightningUI experience.
• Experience inSalesforcelightningfeatures like activities, contextual Hovers, Opportunity board, Customizable dashboard.
• Experience in data migration and integration using Data Loader, Import Wizard.
• Hands on experience wif Salesforce Security Features Profile, Permission Sets, OWD, Role Hierarchy, Sharing Rules etc.
• Experienced in Writing Test classes, ability to develop functional test plans, test scenarios, test cases, test scripts, coordination, escalation, prioritizing teh bugs and user acceptance testing.
• Adequate experience on Debug Apex scripts using System Log Console and debugs Logs to catch Exceptions and execute Governor Limits.
• Experienced wif RDBMS implementation and development using Oracle, PL/SQL and SQL Server.
• Having extensive experience wif different methodologies Agile, RAD, Rational unified process and Waterfall.
• Excellent debugging and documentation skills to achieve teh complex business functionality.
• Strong understanding of fundamental business processes, excellent Communication and interpersonal skills wif ability to work well in a dynamic team environment.

TECHNICAL SKILLS

Salesforce Technologies: Apex Classes, Force.com, APEX Triggers, SOQL, SOSL, Visual Force Pages/Components & Controllers, CRM VEEVA, Web Services, Lighting Components, Dashboards, Reports, Custom Objects, Workflow rule, JIRA, Bitbucket, Jenkins.

Salesforce Tools: Eclipse IDE, Force.com Explorer, CTI, SSO, Apex Data Loader, Command Line Data Loader, Lighting Controllers, Force.com Platform (Sandbox and Production), UML Tools, Ajax tool kit.

Programming Languages: APEX, SQL, Java, Angular JS, Visualforce Page, J-Query, SQL

Scripting Languages: HTML, XML, SOQL/SOSL, Java Script, CSS, PERL.

Web Services: WSDL, SOAP/REST API, Service Cloud, Sales Cloud.

Databases: MYSQL, SQL Server Oracle.

Packages: Microsoft Outlook, MS PowerPoint, MS Excel, MS Project, MS Visio, Eclipse ID

PROFESSIONAL EXPERIENCE

Confidential, Elmwood Park, NJ

SFDC Developer

Responsibilities:

• Upgradedsome Apps fromSalesforce Classic to Lightning Experienceto develop rich user interface and better interaction of pages.
• Leveraged APEX Controllerto make a call forexternal requeststo retrieve data from various API’s and displayed them on to teh component.
• EnabledAura Framework, by addingAura AttributesandAura Handlers for Eventsto focus on Logic and Interactions in Lightning Applications.
• Developed Apex triggers, classes to achieve user’s desired functionality and have written teh dependent test classes.
• Involved in Deployment, deployed all teh classes, triggers, objects, components, pages from sandbox environment to production environment.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects. Used it to read, extract and load data from comma separated values (CSV) files.
• Involved on creating Lightning Pages inside Lightning community Builder.
• Worked on Reports and Dashboards in Salesforce Classic and Salesforce Lightning.
• Designed and deployed Custom tabs, validation rules, and Approval Processes for automating business logic.
• Provided business solutions to clients nationwide, ranging from Salesforce Sales Cloud, Service Cloud, and Salesforce Mobile Development.
• Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.
• Retrieved some data and its functionality from Third-Party API's and displayed wifin teh lightning component.
• Created multiple Lightning Components, added CSS and Design Parameters dat makes teh Lightning component look and feel better.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• UsedCommunityCloud in order to perform computing types of applications, massive data simulations wif data rich, real-time visualizations.
• Created Apex methods for teh lightning controller and halper methods to perform DML operations on teh case records.
• Customized page layouts for Opportunity, Contacts and Accounts depending upon user roles and groups.
• Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visual force pages to develop custom business logic.

Environment: SFDC, Apex, Data Loader, Force.com, Lightning, Import Wizard, Triggers, Components, Controllers, Workflow, Validation Rules, Reports, Report Types, Custom Objects, Tabs, Email Services, Eclipse IDE Plug-in, API, Sales cloud, Sandbox data loading.

Confidential, Bensalem, PA

SFDC Developer

Responsibilities:

• Involved in requirement gathering from teh client location, noledge transfer and setting expectations on project progress at teh client end.
• Worked on various Salesforce.com Standard objects, Custom Objects, Triggers, Classes, Pages, Reports and Dashboards.
• Designed and Developed Dashboard to monitor case activities based on geography.
• Integrated external financial systems for synching data in Salesforce.
• Involved on creating Lightning Pages inside Lightning community Builder.
• Worked on Reports and Dashboards in Salesforce Classic and Salesforce Lightning.
• Worked on designing and developing Lightning Community Builder and developed Lightning Components using Aura framework.
• Experienced in migrating teh standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Opportunities and custom objects in standard experience to lightning experience.
• Created many Lightning Components and Server-side Controllers to meet teh business requirement.
• Designed, implemented and deployed teh Custom objects, Custom tabs, Page layouts, Components to match teh functional needs of teh application
• Implemented Apex Extensions to customize teh standard buttons on Lead, Account, Contact and Opportunity objects.
• Developed robust Lightning Pages using aura framework and placed them on teh community builder.
• Added Lightning Component to Lighting Pages and Record Pages and worked on Apex classes, Visualforce Pages, Controller classes and Apex Triggers for various functional needs in teh application.
• Used Lightning Out to compose components on a Visualforce page, and integrated between components on teh client side wif JavaScript and Lightning Events.
• Created new components in Lightning to add functionality to existing Visualforce pages using Lightning Out.
• Worked on Salesforce Lightning Process Builder to easily automate Business Processes.
• Created multiple Lightning Components, added CSS and Design Parameters dat makes teh Lightning component look and feel better.
• Used Lightning process builder for visualizing and creating automated business processes.
• Created Scheduled and Batch Apex jobs based on teh business requirements.
• Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.
• Used Salesforce1 Simulator during teh development to test if teh lightning components work properly on teh mobile device.
• Used Salesforce Lightning Inspector to debug teh lightning components during teh development process.
• Retrieved some data and its functionality from Third-Party API's and displayed wifin teh lightning component.
• Was solely responsible for writing web services using REST services to get real-time data from an external SQL database to show on Lightning pages.
• Hands full of experience on Debug Apex Scripts using Debug Logs and System Log Console to catch Exceptions and execute Governor Limits.

Environment: Salesforce.com platform, Lightning, Lightning Process Builder, Lightning Inspector, Lightning Out, Apex, Workflow & Approvals, Triggers, Reports, Sales Cloud, Custom Objects, SOQL, SOSL, Custom Tabs, Email Services, Sandbox data loading, REST services.

Confidential Insurance

SFDC Developer/ Admin

Responsibilities:

• Created Roles, Profiles, Access Settings, Workflow Rules, Validations, creation and modification of fields and page layouts, upload of data.
• Defined teh lookup relationship and master-detail relationship on teh objects dat halps in associating teh records and defining a parent-child relationship in which teh master object controls certain behaviours of teh detail object respectively.
• Developed Various Visualforce pages, Apex Triggers to include extra functionality and wrote apex classes and controller to provide functionality to teh visual pages.
• Handling issues based on categories and resolve by Prioritizing issues dat hit production first in areas related to User objects, Reports, dashboards, Wave analytics and handle data loading.
• Developed Triggers dat would account for deletion, bulk-safe and wif exception handling and wrote respective test classes wif a minimum of 85% code coverage.
• Wrote SOQL statements wifin custom controllers and created Online Forms.
• Developed custom SOAP Web Services in Salesforce and published for External applications for consuming.
• Created Campaigns to send thousands of emails at a time using just an email alert workflow and a trigger
• Created custom Visual Force page as well as few extensions to standard page, Apex classes and test methods in accordance to teh requirements dat teh standard page would not suffice.
• Generated several Reports and Report folders to support managers to better utilize Salesforce as a sales tool and organized various Reports for different user profiles based on teh needs of teh organization.
• Created Automatic Password for New Community users in teh Community and Email Alerts for new Users.
• Performed code migration between teh sand box and production platforms via eclipse force.com IDE plug-in.

Environment: Salesforce.com platform, Apex Language, Visual Force Pages, Components and Controllers, Data Loader, Workflow and Validation Rules, Reports and Report Types, Custom Objects, Tabs, Email Services, HTML, JavaScript, Eclipse IDE Plug-in.

Confidential

SFDC Admin

Responsibilities:

• Participated in JAD sessions to understand teh technical specifications wif teh development team.
• Created User roles, Profiles to set access for applications dat includes field level securities on Custom fields.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Opportunities, Quotes, Activities, Dashboards and Reports.
• Created Email templates, approval processes, approval page layouts and defined approval actions on them to automate teh processes.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on record detail pages and edit pages.
• Designed custom formula fields, field dependencies, validation rules, workflows and approval processes for automated alerts, field updates and email generation according to application requirements.
• Defined lookup and master-detail relationships on teh objects and created junction objects to establish connectivity among objects.
• Used Apex Data Loader and Bulk API for insert, update, and bulk import or export of data from Salesforce.com objects. Used it to read, extract and load data from comma separated values (CSV).
• Worked on configuring Web-to-Lead, Web-to-Case, Assignment rules, Escalation rules and Email-to-case on Lead and Case objects.
• Involved in setting up field level access for each custom object created based on teh user's role wifin teh organization.
• Provided daily user support in managing users, creating and maintaining custom objects and fields, handling bulk data migration and maintenance of page layouts.
• Implementation of data loader for loading teh data. Performed data cleanup and/or data migration to/from salesforce.com.

Environment: Salesforce.com Platform, Apex Language, Visualforce (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Apex Triggers, Web Services, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in.