SUMMARY

• Around 10+ years of total IT experience, 5 years of experience on salesforce.com, involves working on configuration, customization, and integration in Salesforce.com. 5+ Years of experience on Java/J2EE.
• Expert level in understanding of Salesforce.com CRM and its Development Life Cycle.
• Having a goodtechno - functionalknowledgeon different products used by Client.
• Proficient with Sales Cloud, sales, web service, Rest-API, Soap-API, Force.com App-exchange packages and Salesforce Metadata-API, Partner WSDL &Salesforce Enterprise WSDL.
• Experience in SFDC Configurations/Customizations - as Administrator and Developer.
• Experience in developing Custom Objects, Custom Fields, Page Layouts, Tabs, Custom objects, Field Dependencies, Relationships, Validation Rules, Workflow Rules, Approval Process and Data Management.
• Extensively gatheird and documented thefunctionalrequirements from all users, experts, and key personnel.
• Experience in Azure Cloud, Microsoft Dynamics CRM, Salesforce CRM and Salesforce Commerce Cloud environments
• Proficient in dealing with functionalities related to sales cloud & service cloud, Marketing cloud, Community Cloud, Custom Cloud and Analytics Cloud.
• Expertise at administrative tasks such as User management, creating Users, Profiles, Roles and Permission Sets, Workflow, Tasks and Events, Email notification and templates, Reports and Dashboard.
• Created LWC components for dynamic interface without using JavaScript.
• Experienced in customizing standard objects Accounts, Contacts, opportunities, Products, Price books, Cases, Leads, Campaigns, Reports and Dashboards.
• Experience with teh integrating SFDC and AppExchange partners such as MARKETO, CPQ/APTTUS (Config, Price & Quote)
• Experience in Apttus CPQ Configuration and involved in quoting and pricing, order management, product configuration.
• Provide architectural and big-picture oversight for development of client implementations on teh Commerce Cloud platform
• Worked on Apttus with Automate Sales Across Channels and Locations with CPQ
• Created Custom objects for Quote and Quote lines and captured quote information for CPQ
• Worked with client side developers and business analysts in developing configuration models in theCPQworkflow.
• Worked on LWC in building reusable, performant components that follow modern web standards.
• Used teh salesforce marketing cloud connector v5 to connect multiple salesforce Orgs
• Worked on Migrating fromSalesforceClassic to LightningExperiencefor some users in teh organization.
• Worked on customization of Visualforce to havelightningexperience for desktop and mobile applications.
• Familiar with Steel Brick CPQ for subscription, billing, invoicing and can take control of sales process from Quote to Cash. Generated Revenue recognition status automatically with Steel Brick CPQ.
• Understand Commerce Cloud technologies and troubleshooting practices to ensure successful resolution of Commerce Cloud product issues
• Experiencein building Lightning Components, Lightning Events, usingLightningBase Components, Lightning UI components and Aura Framework.
• Build reusable components, and customized Salesforce1 mobile app using Lightning component framework.
• Used Lightning process builder for visualizing and creating automated business processes.
• Worked on customizing and development of Communities.
• Used data migration tools such as Apex Data Loader, Salesforce Import and Export Wizard, and Force.com Migration tool.
• Experience on implementing Apex classes, Visual Force Pages, Controllers, Triggers, and working with Force.com IDE.
• Experience in Analysis/Design/Development/Testing and Implementation, Client/Server Architecture.
• Strong understanding of advanced Tableau features including calculated fields, parameters, table calculations, row-level security, R integration, joins, data blending, and dashboard actions.
• Involved in defect resolution as part of QA testing, UAT testing and involved in resolving production issues and did post implementation support.
• Have exposure in Customer Portal and Self -Service Portal.
• Have good experience in Trigger, Test Methods, and writing SOQL and SOSL queries.
• Experience using Salesforce Data Migrationusing Data load tools; Workbench, Jitterbit Data Loader, Informatics, Apex Data Loader and Salesforce API Data Loader.
• Worked on Migration tools Force.com IDE, Eclipse and have knowledge of Change set migration code and configuration from teh Dev sandbox to Production.
• Extensive experience in developing Enterprise applications using Core Java and various J2EEtechnologies including Multithreading, Collections, exceptions, JSP, Servlets, JSP Custom Tags

TECHNICAL SKILLS

SFDC Technologies: Salesforce CRM, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, Custom Settings, Apex Web Services, Force.com Sites, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Custom Objects, Apex Data Loader, SOAP, REST Services.

SFDC Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Force.com Platform

Languages: Apex, Java, My SQL database

Operating System: Windows XP, Windows Vista, and Window 7

Web Technologies: CSS, Web Services, HTML, JSP, JavaScript, AJAX, JQuery.

PROFESSIONAL EXPERIENCE

Salesforce Developer

Confidential, Boston, MA

Responsibilities:

• Performed teh role of Salesforce.com Developer and Administrator in teh organization.
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports and Custom Objects.
• Team Player having strong consulting andtechno-functionalskills
• Worked on Migrating fromSalesforceClassic to LightningExperiencefor some users in teh organization.
• Worked on customization of Visualforce to havelightningexperience for desktop and mobile applications.
• Experiencein building Lightning Components, Lightning Events, usingLightningBase Components, Lightning UI components and Aura Framework.
• Build reusable components, and customized Salesforce1 mobile app using Lightning component framework.
• Used Lightning process builder for visualizing and creating automated business processes.
• Migrated consistently to Lightning from Classic in order teh sales reps find Just-In-Time information about customers and prospects.
• Used Lightning process builder for visualizing and creating automated business processes.
• Developed Lightning Components and lightning apps to provide better and more interactive interfaces to end users, which halp in sales enhancements.
• Lightning Process Builder and associated actions like Field Update, Email Alert and Creating a Task.
• Experience developing Custom UI/UX using Visualforce Pages, Controllers and Controller Extensions
• Customized Marketing Cloud Objects and Scheduled and managed marketing email sends with Salesforce Marketing Cloud.
• Integrated with Salesforce by using Marketing cloud connector (V5).
• Participated in Salesforce Commerce Cloud Implementation
• Worked on Salesforce Community cloud like how to engage with employees, customers, partners.
• Developed Lightning Components and lightning apps to provide better and more interactive interfaces to end users, which halp in sales enhancements.
• Developed Salesforce Lightning applications using Lightning components, controllers, and events and used custom CSS in teh components.
• Developed a SOAPUI based framework to enable testing of legacy SOAP/REST API implementations and Salesforce Service cloud integration with CI/CD Automation.
• Implemented Agile Scrum Methodology to improve communications between Engineering, Product Management, and Business to provide more transparency across teh departments
• Selected and implemented agile development practices according to teh application requirements for every project.
• Used LWC for quicker deployments and supporting unit testing for quality assurance and halps in building pages faster and in creating desired solutions.
• Used LWC for a shadow DOM polyfill which allows to work in web browser.
• Improved team velocity by incorporating capacity planning into sprint and release planning activities.
• Stored procedures and triggers are created for high performance.
• Implemented teh requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse and also Apex Classes, Apex Language Apex Triggers.
• Created and used Email templates in HTML, Custom (without using Letterhead), Text and Visual force.
• Performed Steel brick CPQ related configuration for product setup, approval matrices, approval rules, process builders and flows.
• Interacted with teh Salesforce.com premium tech support team on a regular basis.
• Responsible for all teh activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for teh correctness of teh data.
• Involved in Business requirement meetings like gathering information for IT team and also analyzing teh information provided by Business users.
• Interfaced with Business user to update teh business requirement document as well as testing document.
• Developed Technical Design Document after analyzing teh different scenarios.
• Created page layouts, organized fields and other components on a record detail and edit pages.
• Implemented a dynamic VisualForce page that displays variety of fields based on client requirements without making additional changes to code.
• Hands on experience in Salesforce.com Integration, Developing and Deploying custom integration solutions.
• Responsible for maintaining software version control of enhancements and integrations related to teh application.
• Integration of Sales cloud with external information systems using SOAP API web services
• Designed, developed and deployed Apex Classes, Scheduled Apex Classes, Controller Classes and Apex Triggers, for various functional needs in teh application.
• Written Bulk API and SOAP based API code in Java for various requirements.
• Migrating Components to different environments using ANT, Eclipse and Change sets.
• Used Dashboards and Reports to show teh performance of teh offices and also time taken to assign Leads.
• Implemented new enhancements including creation of custom objects, workflows, email alerts and templates
• Developed and maintain visual force, Force.com pages and integration to other third party solutions
• Maintained multiple user roles, security, profiles, workflow rules, etc.
• Demonstrated ability to effectively communicate technical issues and resolve problems at all levels of teh organization both internally and externally
• Having solid business analysis and good inter-personal skills

Environment: Saleforce.com platform, Visual Force (Pages, Component & Controllers), Apex Language, Community Cloud, Data Loader, OracleCPQCloud, HTML, Java Script, S-Controls, Dashboards, Reports, Production environment, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse, IDE Plug-in

Salesforce Developer

Confidential, Cranston, RI

Responsibilities:

• Designed and deployed teh Custom objects, Entity-Relationship data model, validation rules on teh objects and tabs, Page layouts, Custom tabs, Components, Visual Force Pages to suit to teh needs of teh application.
• Responsible for Agile Scrum Methodology
• Implemented Agile processes and facilitated planning meetings and retrospectives. Maintained task board and produced daily burndown charts.
• Implemented teh requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse and also Apex Classes, Apex Language Apex Triggers, Apex Web services.
• Worked on exporting and updating teh data using data loader.
• Involved in querying Salesforce tables using SOQL & SOSL queries using Force.com Explorer.
• Involved in development ofSOAP/REST based web services using WSDL, SOAP,JAXB.
• Defined lookup and master-detail relationships on teh objects and created junction objects to establish connectivity among objects.
• Experience working across various SFDC implementations covering Sales Cloud, Service Cloud, Call center and App-exchange applications.
• Implemented Salesforce Development Cycle covering Sales Cloud, Service Cloud, Call Center, Chatter & App-exchange applications.
• Made new feature enhancements on Service cloud console view and developed some Visual force components.
• Experience with Commerce Cloud product services and improve Customer's impact
• Created Custom objects, tabs, Page Layouts, record types in service cloud.
• Designed and deployed workflow rules, validation rules, Approval Processes and Auto-Response Rules for automating business logic in service cloud.
• Imported data into service cloud using Data Loader and Import Wizard.
• Involved in setting up field level access for each custom object created based on teh user’s role within teh organization.
• Worked with field & page layout customization for teh standard objects like Account, contact.
• Created Workflow Rules, Field updates and Email alerts based on teh Technical and Implementation design.
• Experience in implementing Salesforce.com CRM applications, develop complex applications, delivering user training, architectural and package implementations on Commerce cloud B2B.
• Worked on automating teh process for communicating with Users.
• Involved in setting up Salesforce Outbound messages.
• Worked on role hierarchy & sharing rules to configure visibility.
• Implement few Java Script& JQuery customizations for Visual force pages.
• Worked on Reports & Dashboards.
• Involved in discussions with Business Analysts about work flow and customizations of page layouts.
• Involved in business process reviews.
• Involved in regression testing with BA team and testing team.

Environment: Saleforce.com platform, Visual Force (Pages, Component & Controllers), Apex Language, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows.

Salesforce Developer

Confidential, Boston, MA

Responsibilities:

• Worked closely with sales team and business analysts and performed detailed analysis of business and user requirements, designed teh solution by customizing various standard objects of Salesforce.com (SFDC).
• Worked with Scrum team using Agile Methodology of 3 weeks’ sprint cycles to deliver software on time and within budget.
• Used Force.com developer toolkit Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.
• Customized application to extend Salesforce functionality and wrote Apex Classes to provide functionality to teh Visualforce pages.
• Implemented Security Settings and configured profiles and permission sets.
• Experience working in service cloud, supporting cases, developed workflows and triggers for automated case resolutions.
• Created and used Email templates in HTML and Visualforce.
• Used SOQL & SOSL for data manipulation needs of teh application using platform database objects.
• Worked on Batch Apex and Schedule Apex for birthday notifications and other scenarios.
• Worked on teh security level setting in teh company for all teh levels.
• Used Salesforce Automation Process, created workflow rules and defined related tasks, time-triggered tasks, email alerts, and field updates to implement business logic.
• Designed and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in teh application.
• Worked as enhancement developer and team member, performed teh roles of Salesforce.com Developer and Administrator in teh organization.
• Responsible for setting up web service integrations.

Environment: Saleforce.com, Apex Classes, Controller Classes, Triggers, Visualforce, Apex Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Page layouts, Email Services, SOQL, SOSL, Sandbox, Force.com IDE.

Java Developer

Confidential

Responsibilities:

• Application development using J2EE Architecture.
• Development of Java business components using teh Struts framework.
• Involved in writing SQL queries for teh application in Oracle.
• Coordinating with QA for testing
• Developed User Manual and Installation Manual
• Track project delivery commitments and ensure teh adherence to schedule
• Establish and maintain project communications with onshore and offshore divisions
• Business process review and modeling
• Involved in developing UI components using AngularJS, HTML, CSS framework
• Data modeling and ER diagrams
• Develop Functional Requirements Specification (FRS)
• Requirements gathering- Proto-typing, Walk-through to business groups and gap analysis
• Use case, design - class, sequence diagrams. User Interface design
• Data Modeling - logical and physical models
• Mitigate technical risks and issues
• Developed teh User Interface Screens for presentation using JSP, Angular 2, HTML and Java Script.
• Designed and developed various Web forms using HTML, CSS, Bootstrap and JavaScript, React.JS
• Used oracle11g as backend database using Windows OS. Involved in development of Stored Procedures
• Create POC for first time patterns and vendor integrations.
• Code review with teh developers and delivery team
• Co-Ordinate and manage Global Delivery teams at offshore locations.
• Schedule and organize weekly or daily stand up meeting with teh whole development teams both onshore and offshore.

Environment: Java, J2ee, EJB, JSF, JMS, JPA, JAX-WS, JAX-RS, Web Service(SOAP, REST API), Spring, Hibernate, OWSM, React JS SSO, ADF, WebCenter, Oracle SOA, Apex, Angular, UCM, WLST and Python, LDAP, NoSQL and Sql.