SUMMARY

• Over fifteen years of business office experience including the healthcare and aerospace industries. Ten plus years were in a technical environment
• Strong troubleshooting ability with an understanding of networking and computing concepts.
• Strong IT application experience to organize, analyze data, develop spreadsheets, and articulate reports
• Excellent oral, written, and interpersonal communication skills
• Analytical, detailed and result oriented with exceptional multi - tasking strategies and strong organizational skills

TECHNICAL SKILLS

• Marketing Management, New Jersey City University, pending B.A. Degree
• Client Server Specialist, Alphatrain Microsoft Certification Business School
• Microsoft Office user specialist, WOSA Technologies, Certificate
• Graphic Design, ACECS Inc., Certificate
• Computer Skills and Training
• Microsoft Office Suite Proficiency (Word, Excel, PowerPoint, Publisher, Outlook, SharePoint) Power BI
• Adobe Photoshop CS5, Pro Presenter Church Worship Software for Mac, Joomla, WordPress
• Content Server (formerly LiveLink), Ariba, DirectWorks, Aerovantix (Online Supplier Sourcing, Collaboration Tools) SAP, Business Objects (Reporting, Data extraction)

PROFESSIONAL EXPERIENCE

Confidential Charlotte, NC

Data Analyst

Responsibilities:

• Data auditing for daily and monthly data files to prepare for evening upload and processing.
• Develop and design reports/dashboards using Power BI desktop and PowerPoint.
• Scrub data lists from various systems to prepare them for merging with other data sets using Excel functions such as VLookup and Pivot table.

Confidential, NC

Data Analyst

Responsibilities:

• Create market segmentation reports by compiling data from six different systems to identify various analytical views of the market.
• Support the Senior Analyst with various assignments dat require compiling large amounts of data or scrubbing data lists.
• Scrub data lists from various systems to prepare them for departmental mass emailing/newsletters; using Excel functions such as VLookup, Proper, Left, Right, Countif, Fuzzy Lookup, Trim, Concatenate, etc.
• Upload scrubbed data lists to an Email Management App; MailChimp.
• Made decisions based on the data/information gatheird dat lined up with the vision of the company.
• Manage the MailChimp application weekly to remove all outdated data lists, unsubscribed and bounced emails.
• Manage the Unsubscribed and Bounce Google Sheets weekly.

Confidential, NC

Executive Office Marketing Support

Responsibilities:

• Extract, complied, and tracked data to generate reports.
• Compose comparison spreadsheets for researched analysis and recommendation.
• Marketing research on various vendors for major office equipment and smart technology.
• Preparation and checking of proposals and contracts
• Made decisions based on the data/information gatheird dat lined up with the vision of the company.
• Train staff on the smart technology.
• Coordinate with the web developer with redesign of the company’s website.
• Design graphics for events, announcements, and social media.
• Assist marketing manager with coordinating successful and creative marketing strategies involving multi-channel marketing through direct mail, email, and internet marketing.
• Responsible for all website edits and updates using Joomla and WordPress.
• Coordinate workshops and seminars as requested. (Smartboard)
• Train and manage marketing volunteers.

Confidential, NC

Data Analyst/Supply Chain

Responsibilities:

• Content Server Administration (formerly Livelink) create internal & external users accounts; troubleshoot any account accessing issues, update existing accounts and remove any inactive accounts
• Directworks Administration (formerly Co-exprise) create internal & external user accounts; troubleshoot any account accessing issues, update existing accounts and disable inactive accounts
• Verify each Denied Party Screening (DPS) per new supplier/user requests for compliance before account creation in Directworks
• Extract, complied, and tracked data to generate reports.
• D&B Supplier Risk Manager User Administration-create user accounts.
• Research supplier’s affiliation with merges and buyouts via internet & D&B
• Validating spend, OTIF & savings data between systems: SAP, Aerovantix & Business Intelligence tools (Aerolytix) using pivots & Vlookup etc.
• Direct (product) supplier mapping (global supplier & supplier commodity) Data Warehouse
• Update training materials to change all Goodrich references to UTC Aerospace Systems references (words, logos, etc.) post integration, merger.
• Team player dat was willing to do what it took to get a job done when special projects were requested.
• Utilize SCM Data Warehouse (Business Objects Webi) for quick lookups on supplier metrics
• Generate Ad-hoc Direct reports.
• Produce Supplier Scorecards upon requests

Confidential, NJ

Data Base Administrative/Sales Support

Responsibilities:

• Extract, compiled and tracked data, and analyzed data to generate reports.
• Develop a monthly business information Metric Report from the compiled halpdesk mailbox daily request
• Troubleshoot IDOC system errors due to order processing failure
• Responsible for completion of all data entry and updates in SAP
• Coordinate office structure through SRM (Service Request Management) for relocating employees & new hires
• Assist Human Resources with recruiting process; coordinating interviews
• Dedicated to excellence in customer service
• Organize and coordinate details for trade shows, special events and meetings
• Review and prepare contract documents for signature and counter-signature
• Update Master Contract database onto MS Excel spreadsheet
• Prepare and maintain Excel spreadsheets/track contract activities/update amendments and addendums