SUMMARY

• Seasoned business professional wif 20+ years of experience in various industries from corporate to manufacturing.
• Experienced professional in building procurement processes and procedures and implementing them across the organization. Focused on developing strong working relations wif stakeholders and having robust communication strategies to deliver a successful project time and again.
• Challenging status co wif respect to unjustified/ unnecessary requests as and when required and addressing them wif a logical explanation.
• Experience in rolling out Complex RFP’ and RFI’s to need business needs. Contracting and contract negotiations.
• Managing global procurement in North America, Confidential & Confidential through strong Vendor Management initiatives and strategic engagement strategies.
• Specialized in Information Technology Procurement wif 10+ years of experience in executing Master Service Agreements & Enterprise Agreements wif all leading software and hardware partners like Confidential etc.
• Offering business and thought leadership to management in driving Procurement practices. Wide experience dat reflects year - on-year success in achieving business growth in diverse industries such as BPO, KPO, LPO and Customer Support domains.
• Extensive experience in managing IT & Real Estate services sourcing. Implemented a sustainable workplace initiative.
• Hands-on leader wif the ability to communicate and relate wif all levels of cross-functional departments and multi-cultural workforce. Able to work at grass root level independently if required, while managing global teams.

TECHNICAL SKILLS

• Global IT Sourcing
• Supplier Relation
• Licensing Specialist Budget Administration
• Policy & Procedures
• Process Improvement ISO 27001 & 14001
• Risk Assessment
• Employee Management Monthly Mgt Reviews
• Data Analytics
• Global Telecom Customer Focus
• Customer feedback
• Audit Compliance
• NegotiationLeadershipCollaboration skill

PROFESSIONAL EXPERIENCE

Confidential

Manager Sourcing - Global IT

Responsibilities:

• Responsible for global technology sourcing in US, Confidential & Confidential
• Work closely wif global leadership team to deliver global technology solutions and projects.
• Successfully executed million-dollar projects wif end-to-end accountability including - Planning, market research, negotiation, ordering and ensuring timely delivery & communication.
• Managing complete end-to-end process from Request to issuance of Purchase Order (PO)
• Work closely wif Category manager and business stakeholders.
• Focus on negotiation and ensure appropriate compliance and warranty protection.
• Creating weekly Project dashboard for business stakeholders and taking complete accountability for Request to Delivery cycle.
• Interacting and advising Management on upcoming projects and cost reduction opportunities and strategies.
• Experienced in having short and long term Rate Agreements / Blanket PO’s, and service contracts.
• Work closely wif Legal teams to analyze and develop company position on claims and disputes and work closely wif stakeholders to resolve any procurement disputes.
• Reporting on - Vendor risk management, Category, and customer wise spend, Vendor performance, Cost saving, Challenges & opportunities.
• Drafting and floating RFI’s & RFQ’s in addition to detailed SOW’s for professional services.
• Extensive experience in auditing global IT software assets to ensure contractual compliance and noncompliance risk mitigation.
• Extensive experience working on cloud service providers and data center agreements like Azure, AWS, Google and private clouds, and Software as a Service (SaaS).
• Multiple national & Global Internet and telecom contracts executed in Americas, Canada and Confidential .
• Provide Analytical and Statical data points to business stakeholders and management on sourcing opportunities.
• Proactively work wif suppliers by researching on new, upcoming and appropriate technologies/ new products and recommend the same to business stakeholders for maximum business impact.
• Experienced in conducting detailed market research for key sourcing events prior to provide reliable insight to stakeholders and management.
• Proficient in both direct sourcing wif good knowledge of indirect sourcing
• Successfully executed multiple projects based on sourcing consumption model to avoid CAPEX expenditure wif major OEM’s like Confidential, Confidential & NetApp.
• Review and execution of Master Service Agreement, Software as a Service Agreements, Non-Disclosure Agreement, Enterprise End User License Agreement, SmartNet Agreements & Amazon & Confidential Azure Cloud Agreements.
• Ensuring dat contract Terms & Conditions (T&C) comply wif corporate legal requirements and policies.
• Negotiating contract terms, SOW’s, Penalties and payment terms.
• Successfully implemented centralized sourcing process and strategies to drive substantial cost saving across all categories.
• Developed & maintained centralized vendor management framework wif strategic global partnerships.
• Created Strong vendor base of IT service partners in the line of Software development, Mobile Apps, Cloud Infrastructure, Private Cloud, MPLS, Telecom & Cyber security.
• Monitoring and reporting on vendor performance and Risk against agreed metrics and service levels.
• Driving procurement digital transformation across the organization and team member of Corporate digital transformation team.
• Successfully executed and managed Software consolidation across all entities and subsidiaries through Enterprise Agreements .
• Managed multiple global mergers & acquisition which included consolidation of IT Assets, Software’s and real estate.
• Successfully planned, designed and managed implementation of Oracle sourcing module across the organization (Globally in 20 countries).
• Experience working on SAP, Ariba & Confidential Dynamic AX platforms.
• Designed and implemented focused business connects coupled wif 360 degree feedback wif business stakeholders to ensure high CSAT Scores.
• Coordinating and implementing Complex change & program management projects.
• Provide regular risk assessment to stakeholders in changing market scenarios.
• Maintained a high ESat/CSsat by developing good working relation and providing outstanding customer service to business users and management.
• Implemented and ensured regular and robust feedback strategies to gauge internal and external customer satisfaction.
• Skilled at automating manual processes for better efficiencies through Confidential form.
• Trained sustainable workplace implementer.
• Designed, implemented, managed & rolled out procurement diversity initiative across US region.
• Quarterly connects wif key suppliers to ensure professional ties, price benefits and value adds.
• Implemented 360 review management process cycle wif MIRR (Monitor Identify, Review & Resolve)
• Analyzing contract clauses, stipulations, obligations, and liabilities.

Confidential, Gurgaon, IN

Director - Administration & Global IT Procurement

Responsibilities:

• Managed Key Global Procurement projects in addition to Domestic Procurement, Administration and Real estate Management for multiple offices across India. Built Procurement team from scratch and successfully transitioned it to a leader wif no Procurement experience before moving to Canada and taking up a newly related Procurement roll in the US.
• Managed key global procurements for US & UK in addition to domestic procurement
• Member of the Leadership team
• Provided strategic advice and direction in key organization matters.
• Built Procurement and Administration team and best practices from scratch.
• Implemented ISMS policies & procedures to ensure successful certifications.
• Planning and presenting Monthly Management review

Sr. Manager - Procurement

Responsibilities:

• TEMPEffectively managed, procurement and administration for offices in Gurgaon IN
• Designed and implemented rollout of Confidential AX
• Implemented Procurement Module and Barcode based vehicle, employee tracking solution
• Designed and implemented RFID based Asset Management system.
• Worked and managed procurement processes and indirect procurements.
• Prepared monthly/quarterly/ half - yearly &yearly Management Reports.
• Planned and managed transportation for 8000 employees