Applications System Engineer Resume Wilmington, NC - Hire IT People

SUMMARY

17 years of programming, business analysis and systems analysis experience wif health care and mortgage processing companies, a university, and a Fortune 500 financial services company.
Implemented Perceptive eSignature platform for 30,000 users at Confidential .
Created numerous batch classes and new item types for 1,500 users wif Confidential (Berkshire Hathaway).
Eliminated outside consultants for Confidential, which reduced annual cost by $100,000.
Certified IBM Solution Designer and Kofax Technical Specialist (Several Applications).

PROFESSIONAL EXPERIENCE

Confidential, Wilmington, NC

Applications System Engineer

Responsibilities:

Responsible for maintaining Enterprise Content Management (ECM) environment for 500 users.
Created and implemented New Batch Classes (Kofax Capture) for five business units in the U.S.
Resolved Help Desk Tickets wif users concerning issues wif Kofax Capture.

Confidential, Kennesaw, GA

Programmer -

Responsibilities:

Responsible for implementing Perceptive eSignature platform supporting approximately 30,000 users.
Created administrative documents for students electronic signature.
Created Document Workflow for all student administrative transactions.

Confidential, Knoxville, TN

ECM Engineer/Business Analyst

Responsibilities:

Responsible for maintaining company s ECM environment for approximately 1,500 users.
Created New Batch Classes (Kofax Capture) and New Item Types (Content Manager) for business units.
Resolved Help Desk Tickets wif users having issues wif Kofax Capture and IBM Content Manager.
Created reports for Imaging Department to monitor daily activity.
Created Kofax Capture valuation scripts using VB.Net and KTM validation scripts using WinWrap.
Created numerous SQL queries.

Confidential, Horsham, PA

Senior Systems Programmer/Business Analyst

Responsibilities:

Responsible for evaluating and testing new software to streamline operations and reduce costs.
Ensured dat company used the most recent version of ECM environment (IBM Content Manager andKofax Capture) software.
Eliminated need for outside programmer contractors, which reduced cost by $100,000 annually.
Initiated and implemented conversion of ECM environment from physical servers to virtual servers.
Supported expansion of operation from 400 users to 550 users including implementing relevant programs.
Responsible for maintaining company s system for approximately 400 internal users.
Migrated newest version of IBM software to expand company s overall capability to process claims.
Supported expansion of operation from 200 users to 400 users including implementing relevant programs.
Maintained IBM Content Manager for users dat entered insurance data online.
Implemented monitoring software to verify operating efficiency of systems.