SUMMARY

• Having 7+ years’ experience using Pega Systems PRPC in various domains such as Healthcare and Logistics.
• Experience in designing and developing Business Process Management (BPM) applications using PRPC.
• Designed and Created Data Model, Workflows, Sections, Flow actions, Activities, Activity Step Methods, Flows, Harness rules, Decision rules and Declarative rules.
• Hand on experience on UI Design in Pega 7.x, 8.x.
• Has knowledge in defining class structure and hierarchy, based on PEGA best practices and guardrails, configuring agents, connectors and performance tools.
• Configured and managed Flows, Harnesses, Assignments, Data properties.
• Experience in using debugging and performance tools like Clipboard and Tracer.
• Experience in Pega PRPC Integration such as using Rest, Soap, HTTP and SQL connectors and services.
• Involved in design and development of Data Model, Class structure, Access Group, Process flow and UI properties.
• Worked extensively in System analysis, Architectural design, Build development, Execution, Testing and Deployment phases of Software Development Life Cycle (SDLC).
• Worked with tools that include Microsoft Visual Studios, SQL Server, Post Man, Eclipse Indigo, Dream Weaver, Web Expression, and Adobe Flash.
• Exposure to XML, HTML, Java script, SOAP, Oracle, MS SQL and tools like HP Quality Center, SQL Developer, Toad for Oracle.
• Worked in Agile and Waterfall Methodologies.
• Ability to manage multiple project tasks and deadlines along with troubleshooting skills to facilitate effective and efficient resolution of problems.

TECHNICAL SKILLS

Operating Systems: Linux, UNIX, Windows 95/98/XP/NT, MS - DOS, IOS.

Programming Skills: C, C++, Java, SQL, PL/SQL, HTML/CSS, UML.

Databases: Oracle 8i/9i/10g, DB 7.0, 8.0 SQL Server 7.0, 2000 & 2005, MS Access 97 & 2000.

Tools: & Utilities: Visual Studio 2008, UML, Microsoft Visio, MS Office, Edit Plus, Post Man

Web Technologies: HTML, JavaScript, XML, JSP, J2EE, Servlets, HTML, CSS, SOAP.

BPM: PRPC V7.x, 8.2

Application Server: Apache Tomcat 6.0, web logic8.1/9.2, web sphere 6.0

System Design: UML, MS-Visio, Rational Rose, RUP.

Methodologies: Waterfall, SCRUM and Agile.

PROFESSIONAL EXPERIENCE

Confidential - Richmond, VA

Pega Developer

Responsibilities:

• Analyzing the specifications provided by the client.
• Proficient with the complete Pega implementation cycle, including business process modeling, development, testing and deployment.
• Use Case analysis and elaboration document for first phase deliverables.
• Involved in design and development of Data Model, Class structure, Access Group, Process flow, Activities and UI properties.
• Configure Client reports using Report Definitions
• Worked on Agents that run activities that creating and queuing work objects before loading work object data into Pega DB.
• Created Operators, Workgroups, Workbaskets, Data tables, Database Name Objects and Database Table Objects.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Used Tracer, Clipboard, Performance Tool, System Management Application, and the log files for debugging.
• Involved in bug fixing activities after the initial development of the project was completed.
• Created product and product patch rules to move the rules as well as data instances between Developments, QA & Production environments.

Environment: Pega 7.3, 8.2, Pega Agile Studio, HTML, XML, SQL Server Studio, JIRA, Share Point, Post man.

Confidential - Norfolk, VA

Pega Developer / Admin

Responsibilities:

• Interaction with Business users to understand Use Cases and requirements.
• Created High Level Class structure, Workflows and Rulesets in Pega PRPC.
• Involved in design and development of critical enhancements.
• Involved in support and defect fixing in production environment.
• Involved in analyzing the root cause and debugging the issues to fix the defects.
• Involved in unit testing and peer review of fixes.
• Implemented critical workflows part of day-to-day business operations the workflows are crucial to success of the system, especially considering the volume.
• Enchantments of the Existing Flows and Activities According to the Business Requirements
• Importing XSD’s and WSDL’s to develop connectors to communicate with external systems from business process.
• Created XML rules to generate the requests to send to external systems.
• XML rules to receive the response involved in developing applications reports using list view and summary view.
• Created BOIP (Backout Implementation Plan) for deployments in all environments.
• Analyzed SPLUNK logs for production issues.
• Involved in the Soap Service for the Service Request and WSDL deployment
• Involved in implementation of file services and integrated with File Net system.
• Involved in production support for Pega 7.3

Environment: Pega 7.x, 8.2, XML, Microsoft SQL Server Studio, JIRA, SourceTree, Bit Bucket, Splunk, SOAP UI.

Confidential - St. Louis, MO

Pega Developer / Admin

Responsibilities:

• Analyzing the specifications provided by the client.
• Proficient with the complete Pega implementation cycle, including business process modeling, development, testing and deployment.
• Use Case analysis and elaboration document for first phase deliverables.
• Involved in design and development of Data Model, Class structure, Access Group, Process flow, Activities and UI properties.
• Configure Client reports using Report Definitions
• Worked on Agents that run activities that creating and queuing work objects before loading work object data into Pega DB.
• Design and development of Harness rules, Layout and sections.
• Created Operators, Workgroups, Workbaskets, Data tables, Database Name Objects and Database Table Objects.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Used Tracer, Clipboard, Performance Tool, System Management Application, and the log files for debugging.
• Involved in bug fixing activities after the initial development of the project was completed.
• Created product and product patch rules to move the rules as well as data instances between Developments, QA & Production environments.

Environment: Pega 7.4, HTML, Java Script, Splunk, Microsoft SQL Server Studio, JIRA.

Confidential

Pega Developer

Responsibilities:

• Troubleshooting technical issues.
• Structuring and prioritizing business requirements and communicating plans with stakeholders for review and approval.
• Created HTML rules, Properties, Embedded Pages and Correspondences.
• Created Agents which will run in the background for sending text messages, to intimate policy due amount.
• Created Activities, steps and methods like property set, page new, calling other activities for implementing core business logic.
• Designed and implemented User Interfaces using Sections and Portals.
• Designed custom User and Manager Portals.
• Worked on Designing and developing Workflows, and Rule sets as well as integrating the application with external systems.
• Worked with Agents.
• Worked on setting up Access groups, Access Roles, Operators, Application ID, Org Divisions, Org Units and Work groups.
• Involved in testing and troubleshooting the issues of application using PRPC tools like Rules Inspector, Clipboard, and Tracer.
• Used obj-open, obj-browse, and obj-save depending on the business rules in the project.
• Validated results by testing programs.
• Coordinated the execution of testing procedures, and develop test cases to serve the overall quality assurance process

Environment: Pega 7.1, HTML, REST API, Microsoft SQL Server Studio, JIRA, GitHub.

Confidential 

System Analyst

Responsibilities:

• Understanding Requirements.
• Developed various modules, fixing bugs.
• Involved in designing Flows, UI Designing and Activities.
• Analyzed both Use case specifications and business flow diagrams of the application and effectively designed the rules in context to them.
• Performed skimming of the rulesets.
• Unit testing each and every functionality in an application.
• Data Transform for List Views are regenerated for the new PRPC.
• Checking the Log file errors in a routine procedure during the unit testing.
• Involved in testing and troubleshooting the issues of application using PRPC tools like Clipboard and Tracer.

Environment: Pega 7.1, HTML, REST API, Microsoft SQL Server Studio, JIRA.