SUMMARY

• Certified Salesforce Developer with 7 Years of IT experience in Salesforce.comCRM Platform.
• Extensive experience with the Salesforce.com developmentlife cycle,application design patterns,integration patternsanddeployment planning.
• Experience in using Salesforce Lightning UI. Created Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Experience in creatingCustom Objects, Custom fields, Formula Fields, Validation rules, Custom Tabs, Products and Price books, Reports and other components as per the client requirements.
• Experience in writing SOQL, SOSL, Aggregate, Relationship queries in apex classes, triggers and batch classes and customized queries to avoid governor limits
• Experience inSalesforceLightningfeatures like activities, contextual Hovers, Opportunity board, Customizable dashboard.
• Good experience in developingSalesforceLightningApps, Components, Controllers and Events.
• Experience on Salesforce Lightning UI using Aura Components and LWC (Lightning Web Components).
• Experience in modifyingVisualforcepages to be supported inLightning.Experience and good understanding of lightning mode and its features.
• Experienced in Unit Testing and Test Coverage for triggers & classes.
• Experience in HTML, CSS, Java Script.
• Experience in SFDC development using Apex, Classes, Triggers, Batch Class, Schedule class, Test Methods, Visual force page, Visual force Components and Controllers Force.com IDE, WSDL, REST, SOAP
• Expertise on working different environment of SFDC such asSales Cloud, Marketing CloudandService Cloud.
• Familiarity with SQL and RDBMS, ability to manage data loads and data quality.
• Expertise working with Service cloud, Sales Cloud, Marketing Cloud and Community Cloud.
• Experience in web technologies likeSOAPandREST.
• Hands on experience in implementing security and sharing rules at object, field, and record level for different users at different levels of organization.
• Extensive experience in creating Visualforce pages and integrating with external source by developing SOAP, REST, Apex Web Services and Force.com API.
• In - depth experience in CRM business processes like Forecasting, Campaign Management, Lead Management, Pipeline Management, Account Management and Case Management
• Experience with Sales, Marketing and Service cloud, customized and configured Web-to-Lead, Email-to-Case, Assignment rules, Escalation rules and Auto-assignment rules.
• Knowledge ofSalesforce Identity and Access Management, create new user profiles andmonitor access levels.
• Proficient inData Migrationfrom Traditional Apps to Salesforce Using Data Loader Utility.
• Experience working on JIRA & TFS for User stories/Bug tracking using kanban and Scrum methodologies.
• Designed and developed Apex Triggers for various functional needs in the application.
• Strong communication, organizational and interpersonal competencies along with detail oriented and problem-solving skills in the technology arena.

TECHNICAL SKILLS

Salesforce: SalesforceCRM, Lightning Application, Aura, Apex Custom Controllers, Apex Classes, Apex Triggers, Visualforce Pages/Components, Apex Web Services, SOQL, SOSL, Workflow and Approvals, Reports and Dashboards.

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Change Sets, Force.com Import Wizard, Force.com Excel Connector, Force.com Platform (Sandbox and Production)

Integrating Tools: Apex Data Loader, Import Wizard, Data Export, Mass Delete

Languages: Apex, SOQL, SOSL.

Web Technologies: HTML, XML, CSS, Java Script, JSP WSDL, SOAP API, REST API

Databases: SQL Server, My SQL, DB2

PROFESSIONAL EXPERIENCE

Confidential, Richardson, TX

Sr. Salesforce Developer

Responsibilities:

• Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements.
• Developed Apex Classes, Test Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Created modern Lightning Apps combining Lightning Design system, Lightning App Builder, and Lightning Component features.
• Built Lightning components using Controllers, Handlers and using these components in Visualforce pages and integration using Lightning Out.
• Implemented new customer support solution using Salesforce.com Service Cloud. Maintained and improved existing Salesforce implementation.
• As per business requirements, developed custom Lightning Web Components and used them in Lightning App Builder.
• EnabledAura Framework, by addingAura AttributesandAura Handlers for Eventsto focus on Logic and Interactions in Lightning Applications.
• Worked on designing and developing Lightning Community Builder and developed Lightning Components using Aura framework.
• Developed robust Lightning Pages using aura framework and placed them on the community builder.
• Hands on working with Component events and Application events in Lightning components.
• Developed custom lightning components to support Salesforce1 Mobile App.
• Implemented integrations with External Systems by using REST and SOAP API’s.
• Hands on experience in using Connected App, Salesforce Connect, Streaming API’s and Remote site settings.
• Implemented Salesforce Development Cycle covering Sales Cloud, Service Cloud, Call Center, Chatter & App-exchange applications.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards, and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Tested apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production.
• Worked on development and maintenance of Sales & Service clouds.
• Working with Eclipse IDE with Force.com Plug-in, Developer Console, Sublime for developing business logic and manipulating for meta-data from eclipse.
• Implemented DML operations of Inserting and Updating records.
• Involved in Salesforce.com Application Setup activities and customized the objects to match the functional needs of the organization.
• Performed Steel brick CPQ and Vlocity CPQ related configuration for product setup, approval matrices, approval rules, process builders and flows.
• Hands on building Omni Scripts, Data Raptors, Vlocty actions, Vlocity cards and Flex cards.
• Added geographical redundancy to the computing needs in order to track the customers location usingCommunityCloud.
• Implemented inbound email handler interface for creation of records in salesforce based on the email received using apex class & created data dictionary and field level mapping of salesforce and Siebel CRM systems for integration and migration, performed data migration using data loader.
• ImplementedApex Classes & Triggersand linked them to manage the workflows implemented in the system.
• Used force.com developer toolkit including visual force pages,apex classes, apex controllersand apex triggers to develop custom business logic.
• Created unit test cases to avoid duplications and business logic errors.
• Created packages and deployed between Sandboxes and Production Environments to place final implementations.
• Hands on experience in using Asynchronous Apex like Batch class, Schedule class, Queueable Apex and future method.

Environment: Saleforce.com platform, Lightning, Aura, LWC, Apex, Force.com, Visual Force (Pages, Component & Controllers), APPTUS CLM, Vlocity CPQ, Omni script Designer, Data Loader, Dataloader.io, HTML, Java Script, CSS, JQuery, Salesforce DX, Visual Studio code.

Confidential, Austin, TX

SFDC Developer

Responsibilities:

• Worked on lightning migration process, used latest Apex features like Switch statements, to refactor the Aura enabled Apex code.
• Involved in using lightning, process builder and workflows.
• Involved on creating Lightning Pages inside Lightning community Builder.
• Extensively used the Base Lightning components like lightning data tables, lightning data service, Lightning pill in every Salesforce release.
• Extensively used JavaScript in lightning component controllers to manipulate the data and make it visible in Customer UI.
• Involved in the lightning implementation migration and used the lightning app builder for standard lightning components.
• Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.
• Built Lightning Component Tab for Salesforce 1 Navigation and Custom Applications in Lightning Experience.
• Written SOQL, SOSL queries by considering Salesforce Governor Limits and DML operations using statements and methods in the triggers and apex classes against platform database.
• Developed apex SOAP, REST web service classes for external application to retrieve/update data from Salesforce to external applications.
• Used field level security along with page layouts in Lightning to manage access to certain fields.
• Used field level security along with Page Layouts to manage access to certain fields.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Developed various Apex classes, Controller classes and Apex Triggers for various functional needs in the application.
• Created various Profiles, Roles, Page Layouts and configured the Permissions based on the Organization hierarchy requirements.
• Assisted the testing team in regression, progression integration and smoke testing and approved/rejected test cases as and when deemed necessary.
• Implemented data migration using Informatica on demand and data loading using Data loader, import wizard.
• Delivered B2B and C2C solutions using cloud craze and allowed automotive process.
• Interacted with cloud craze multi-tier distribution, direct, wholesale, dealer, subscription.
• Implemented all Salesforce coding best practices to achieve thegovernor limitsissues all the time.
• Worked onJIRAfor the requirements gathering and moving the requirements to various levels once they are being done.

Environment: Saleforce.com, Force.com Platform, Lightning Components, Apex Classes, Chatter, controllers, custom objects, custom tabs, email services, Java, workflow & approvals, reports, security controls, Eclipse IDE, Windows.

Confidential, Houston

SFDC Developer

Responsibilities:

• Interacted with Business users for requirements gathering, analysis and development.
• Expertise in advanced APEX/Visualforce development, including high volume data processing, managed packages, community portals, SSO, Canvas applications and metadata API.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Implemented Configuration, Customization and Development with Salesforce.com onService CloudandSales Cloud.
• Designed & developed the Visualforce page & Apex controller for the completed unit on PM console unit.
• Developed complex custom reports with multi-layered calculated fields and exposed these as web services to be used as the basis for Enterprise Interface Builder (EIB) and Document Transformations.
• Interacted with client and produced all the reporting needed on a daily, weekly and monthly basis.
• Performed and documented system andregression testingin support of hotfixes, minor enhancements, and defects.
• Exported data from legacy system and imported into SFDC through Apex data loader for data migration.
• Involved in designing &customize branding of community pages, login pages for salesforce.com CRM.
• Created SQL objects like Tables, Stored Procedures, Functions, and User Defined Datatypes.
• Build and maintain successful relationship with service providers, dealers, and consumers.
• Involved in all stages of development process used SOSL/SOQL queries to handle the cloud data.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles.

Environment: Saleforce.com platform, Apex, Force.com, Visual Force (Pages, Component & Controllers), Service Cloud, Sales Cloud, REST Services, Data Loader, HTML, Eclipse.

Confidential, Dallas, Texas

SFDC Admin / Developer

Responsibilities:

• Interacted with the business unit for gathering the Salesforce.com CRM implementation requirements.
• Created Custom objects, custom fields, Picklists, Role-based page layouts, Workflow Alerts and Actions, and Workflows, Validation Rules, Approval Processes, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visual force Pages, Snapshots, Dashboards, and Email generation according to application requirements.
• Automated the process of creating Leads directly from Web and Auto-Response rules.
• Developed Formulas, Validation rules to maintain the quality of the data.
• Customized page layouts for standard objects and assigned Record Types by using Visual Force components.
• Created Many-to-Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on the parent.
• Used SOQL and SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Created Dashboards using customized Dashboard components.
• Leveraging Sales Cloud functionality, including Account Planning, Sales Forecasting, Opportunity Management and Lead Management.
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards.
• Developed Apex Classes, Controller Classes, Triggers and Visualforce Pages for various functional needs in the application.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Maintained user roles, security, profiles, and workflow rules wherever necessary.
• Interacted with the Salesforce.com premium tech support team on a regular basis.

Environment: Saleforce.com platform, Apex Language, Visual force Pages, Data Loader, HTML, CSS, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in.