Mortgage Underwriter Resume

SUMMARY

Enthusiast, self - sufficient and resourceful professional with over 5 years in the mortgage, banking and retail industries.
Cross-trained with the ability to work remotely, onsite, as an individual and as part of a team.
Motivated underwriter with keen interest towards new technologies, continuous improvement and work-life balance.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Mortgage Underwriter

Responsibilities:

Using Destiny Launcher for Queue management, sorting, filtering and working CLUWs and new conditions received.
Efficient loan review documents for clearing, waiving, adding or modifying specific conditions on Conventional loans.
Checking for multi-packs, reviewing documents uploaded in DocHub and data system entry for EDGE software.
Running FraudGuard to address variances and discrepancies, derogatory events and property characteristics.
Reviewing sections of AUS (DU/LP) findings, to verify loan Approval/Eligibility status, checking for mismatches in LTV and DTI ratios, reserves, funds to close and to see if there is any waiver.
Escalating one-off scenarios to Management, Project team, Fraud Investigation Unit, when necessary, after thorough research in academy job aids and investor guidelines.
Verifying information on CTC checklist before flipping the file to clear to close.
Using 3rd party resources for open lien reports, public records, declarations, proof of ownership, property attachment type, occupancy status, for undisclosed info and to avoid over conditioning.
Yes mentality, working with brokers on restructuring and counter-offering ineligible files to satisfy borrower eligibility.
Reviewing purchase agreements, mortgage statements, payoffs, credit docs, asset statements, appraisals, insurance and invoices, income, taxes, closing protection letters, gifts, loan application and more docs.

Confidential, Mclean, VA

Project Team

Responsibilities:

Developed strong relationships with internal business partners who support assigned customer base.
Creating Loan Mitigation Workstation Ops Handbook and preparing documentation for knowledge articles and FHLMC guidelines.
Admin support, resolving ServiceNow/Change Management request tickets for approvals regarding Single-family and Multi-family products.
Provisioned DEV environment with test files requested by project and underwriting training teams for application deployment.
Managing pipelines for Loss Mitigation Workstation and Workout Prospector application to meet production and quality requirements.
IT deployment validation and making GO or NO-GO decisions for successful deployments.
Updating and upgrading internal portals and Confidential website through application deployments of new resources and FHLMC guidelines for clients and team members.

Confidential, Washington, DC

Microsoft Expert

Responsibilities:

Responsible for delivering end-to-end Microsoft Experience across all aspects of the Microsoft ecosystem.
Ensuring no customers were unserved, underserved or left behind by providing full-service, and solutions to clients.
Coaching and mentoring Confidential team members on new Microsoft product, service and game releases for overall NPS improvement.
Working closely with other employees, vendors, retail consumers to demonstrate, promote and sell a variety of exciting technology assortment in and across different store.
Certified Expert taking complex technology and making it simple for clients to understand and see unique value. Building quality relationships, while leaving them with relevant and memorable product demonstrations.
Setting multiple store displays, scaling and efficiently handling high traffic by provisioning available stock during holiday seasons and product release dates.