SUMMARY

• Over 9+years of experience indesign and development of Business Process Management (BPM) and Business Rules Engines (BRE) applications for Pega Rules Process Commander (PRPC).
• Technical aspects of applications development projects through the full System Development Life Cycle.
• Good knowledge with the PegaHC frame work and WorkStation Plus framework.
• Extensive knowledge in Design, Development, Migration and Deployment of PRPC (Pega RULES Process Commander) and Java/J2EE based applications.
• Involved in interaction with the end users, Business Analysts for understanding of the business requirements.
• Expertise in Designing Class Structures, Workflows and Rule sets for case creation, case assignment and case resolve.
• Expertise inPRPC flows, tickets, complex flow shapesfor business scenarios, activities, methods, class structure design, decision typesand decision rules.
• Integrated PRPC with external databases and Web services, Expertise in Integration - Connectors mostly used Connect-SOAP, Connect-REST, Connect-SQL and Stored Procedures and Functions, in Integration-Services mostly used Service-SOAP, Service-REST, JMS-Service, and File-Service. Also worked on JMS listeners and File Listeners.
• Good Knowledge on migrating on premise Pega applications to AWS cloud.
• Worked on attachment storage Integration with AWS s3 and IBM FileNet Content Manager.
• Expertise in working with Business Intelligence Exchange (BIX) and Ad hoc reporting.
• Good Knowledge on PRPC construction tools and debugging tools such as Tracer, Clipboard, Rules Inspector, System Management Application, DB Trace, Pega Rules Log Analyser (PLA) and Performance Analyser (PAL).
• Extensive expertise in development of PRPC rules of categories:Data Model, Process, User Interface, Technical, Security, Sys Admin, Connectors and Services.
• Expertise in using the PegaReporting functionality to streamline business requirements.
• Good knowledge on deployment, migrated rules form one environment to other by creating the product rules.
• Participated in Change Management aspects including defining and implementing procedures to deal with changes in business requirements.
• Worked on DB mapping, remote DB connection and other DB related operations.
• Fixing Issues related to production environment.
• Extensively involved in entire software development life cyclewithAgile Methodologies.
• Self-motivated and proven ability to work in teams and to handle multiple tasks.
• Good knowledge on Integration with third party tools like Axway (Secure file Transfer), Snowbound (Document Viewer), Clam AV (Antivirus) and BISCOM FAX etc.

TECHNICAL SKILLS

BPM Products: Pega Rules Process Commander V 8.2/7.3/7.2/7.1.9/6.3

Programming Languages: Java (JDK 1.5/1.6/1.8), J2SE 5.0, C, C++, SQL, PL/SQL.

J2EE Components and Frameworks: Spring 3.0/3.5, Servlets, JDBC, JNDI, JSTL, Hibernate 3.0/4.0.

Client Technologies: JavaScript, DOJO, JQuery, HTML, Custom Tags, JSP Action Tags, Struts Tags, Spring Tags, JSTL Tags.

Webservices Technology: SOAP, WSDL, UDDI, XML, SOA, JAX-RPC, JAX-WS, JAX-RS.

Web / Application Servers: Apache Tomcat 5.5/6.0, Web Logic 10.3.6/12c, Web Sphere 6.x/5.x, JBOSS 4.0.

Database Servers: Oracle 11G/12c, MS SQL Server 2010, MySQL, DB2.

PROFESSIONAL EXPERIENCE

Confidential, San Antonio, Tx

Pega Senior System Architect

Responsibilities:

• Lead the UI architecture, design, and development of enterprise Case Management application using Pegasystems PegaRULES Process Commander (PRPC).
• Implemented Next best actions to suggest the Customer service representative during the Interaction with Customer and Designed Customer Profile (360 View).
• Work with multiple teams consisting of developers, subject matter experts and stakeholders to convert the business requirements, business process flow, use cases and the supporting integration documentation into a fully functional application dat meets the user’s needs leveraging PEGA Smart BPM methodology.
• Responsible for mentoring and empowering the business SMEs. Meets with end users and technical staff of all types to gather and document business and system requirements. Proposes comprehensive solutions based on business and technical requirements.
• Develops and / or engineers user interface, service tier, data tier components, infrastructure or security for PRPC. Develops standards, repeatable processes, and reusable components using Direct Capture of Objectives and PRPC Use Case Development techniques.
• Assists in project planning, including developing of timelines, composition of technical teams and leveling of resources utilizing PEGA Project Management Framework.
• Mentors business and technical team members on processes and standards to promote consistency and improve productivity.
• Assists in the development Team and review of technical deliverables on projects.

Environment: PRPC V8.2.2, Pega Customer Decisioning Hub,Pega Cloud, WebSphere 7, DB2, Linux, HTML, CSS, JavaScript M.S Visio, Windows 2012.

Confidential, Ewing, NJ

Pega Senior System Architect

Responsibilities:

• Analyzing the functional and business requirements.
• Implement/Integrate with Payment Systems (JACS, ACH and Credit Card).
• Designing Class Structures, Workflows and Rule sets for case creation, case assignment and case resolve.
• Development of PRPC rules of categories:Data Model, Process, User Interface, Technical, Security, Sys Admin, Connectors and Services.
• Developing User interface using the using the Section, Harness, Portal, Skin and Control rules.
• Implementing the User actions using Flow actions, AJAX and Activity rules.
• Creating Decision Rules like when condition Rules, Decision Table Rules, Decision Tree Rules and Map Value Rules.
• Creating Declarative Rules like Declarative expressions, Constraints, Declare OnChange.
• Debugging tools such as Tracer, Clipboard, Rules Inspector, app accelerators and expression builders, System Management Application, Pega Rules Log Analyzer (PLA) and Performance Analyzer (PAL) for troubleshooting.
• Developing new and rewrote current workflow configurations.
• Designing the UI considering the accessibility users.
• Designing and Developed new portals for different kind of users.
• Working on rules related to security such as Access groups, Roles and Responsibilities etc.
• Participating in the Deployments as needed.
• Debugging and Fixing the issues in Production Environment.

Environment: PRPC V8.2.2, Pega Cloud, WebSphere 7, DB2, Linux, HTML, CSS, JavaScript M.S Visio, Windows 2012.

Confidential, Towson, MD

Sr Pega Developer

Responsibilities:

• Analyzing the functional and business requirements.
• Designing Class Structures, Workflows and Rule sets for case creation, case assignment and case resolve.
• Development of PRPC rules of categories:Data Model, Process, User Interface, Technical, Security, Sys Admin, Connectors and Services.
• Developing User interface using the using the Section, Harness, Portal, Skin and Control rules.
• Implementing the User actions using Flow actions, AJAX and Activity rules.
• Creating reports using Report Definition rules to achieve the report requirements for National, Regional and QIO Users.
• Create and update the Business Process Flow Diagrams.
• Creating Validate and Edit Validate rules for performing business validation.
• Creating Decision Rules like when condition Rules, Decision Table Rules, Decision Tree Rules and Map Value Rules.
• Creating Declarative Rules like Declarative expressions, Constraints, Declare OnChange.
• Debugging tools such as Tracer, Clipboard, Rules Inspector, app accelerators and expression builders, System Management Application, Pega Rules Log Analyzer (PLA) and Performance Analyzer (PAL) for troubleshooting.
• Developing new and rewrote current workflow configurations.
• Designing the UI considering the accessibility users.
• Designing and Developed new portals for different kind of users.
• Working on Integration-Mapping rules to implement Parse Delimited, Map eForm rules
• Working on Integration-Resources rules to implement service package, File Listener rules.
• Working on rules related to security such as Access groups, Roles and Responsibilities etc.
• Participating in the Deployments as needed.
• Debugging and Fixing the issues in Production Environment.

Environment: PRPC V7.3,7.2.1,7.1.9,6.3 SP1, WebSphere 7, Oracle 11g, Solaris, HTML, CSS, JavaScript M.S Visio, Unix AIX, Windows 2007.

Confidential, St. Paul, MN

Sr Pega Developer

Responsibilities:

• Involved in Designing Class Structures, Workflows and Rule sets for case creation, case assignment and case resolve, clear knowledge on importance of base level Rule Sets.
• Worked on User Interface (UI) rules such as Control, Paragraph, Harnesses, Sections and Flow actions.
• Created Declare indexes for creating new index tables for exposing page list properties.
• Created word based templates to send correspondence to users as part of business flow.
• Good Knowledge on Integration-Mapping rules like EForm File, Map eForm, Parse Delimited, XML Stream.
• Configured Data-Email accounts dat will send correspondence (Emails) as part of business flows.
• Created critical Business Process flows and Screen flows for the application.
• Experience in developing Activities using pegainbuilt methods.
• Integrated PRPC with external databases and Web services, Expertise in Integration-Connectors mostly used Connect-FILE, Connect-SQL and in Integration-Services mostly used Service-File.
• Created reports using Report definition, List view and Summary view rules.
• Created Validation rules for performing business validation
• Created Decision Rules like when Rules, Decision Table, Decision Tree Rules and Map Value Rules.
• Created Declarative Rules like Declarative expressions, Constraints, DeclareonChange.
• Extensively used debugging tools like Clipboard, Tracer, and Rules Inspector for troubleshooting.
• Good knowledge on deployment, migrated rules form one environment to other by creating the product and product patch rules.

Environment: PRPC V6.3 SP1, WebSphere 7, Oracle 11g, Solaris, HTML, CSS, JavaScript M.S Visio, Unix AIX, Windows 2007.

Confidential, Towson, MD

Pega Developer

Responsibilities:

• Used SLA’s to assign and escalate tasks based on priority. Tasks are assigned to associates by considering various criteria like task type, availability, current assignment work load etc
• Created Activities and steps for implementing core business logic, SLAs.
• Worked on Pega Security like creating and working with Access Groups Access Roles, Privileges, Rule sets and Rule set Versions.
• Followed Agile/Scrum Methodology for development.
• Created Word Template Correspondence’s in various places across the process flow.
• Created a functionality to render the Medical Directors signature from external systems to word template.
• Involved in deployments to higher environment’s and QA testing and coordinating with admin’s
• Create reports using List View, Summary View and Report Definitions to provide real time reporting capability to National level users.
• Created Decision Rules, Map Value, Decision Table, Decision Tree and Declarative Expressions as per the requirements.

Environment: PRPC V6.3 SP1, PegaHC V7.7 SP1, Oracle WebLogic 10.3.6(11g), JavaScript, HTML, XML, Java, J2EE, M.S Visio, Oracle 11g Database, Apache 2.2.24, RHEL, Solaris 10.

Confidential, Reading, PA

Sr Java J2EE Developer

Responsibilities:

• Followed Agile methodology throughout the process of design and development.
• HTML5, CSS3, jQuery to develop the UI and client-side validation.
• Spring MVC as anHTTP- andservlet-based framework providing hooks for extension and customization for web applications and Mybatis framework as persistence API.
• Restful web services call to communicate with the Qlik View server to get the Customer profile.
• Deployment of the Web Application to UAT and Production environments.
• Wrote the ant scripts to build the war, tgz files to deploy the static content to Tomcat and war to Websphere7.
• Worked with ETL and sales force teams while developing the Application and documented the design document and dependency diagrams.
• Added indexes to improve the performance of the database.

Environment: Java (JDK 1.5/1.6), J2EE, Spring 3.5/4.0, Mybatis 3.2.7, MyEclipse Blue, JUnit, Oracle SQL DeveloperAQT,XML, WebSphere 7, Ant, SVN, Oracle server 10g and SQL server 2008.

Confidential

Responsibilities:

• Followed Agile methodology throughout the process of design and development.
• Developed the Multithreaded application to improve the performance of the execution.
• Development, test, build and deployment of the Application to UAT and Production environments.
• Spring 3.5 is used for dependency injection, transaction management and Mybatis framework as persistence API.
• Designing the test cases.
• Used JUNIT framework for unit testing.

Environment: Java (JDK 1.6), Spring 3.5/4.0, JAXB, Mybatis 3.2.7, MyEclipse Blue, JUnit, Oracle SQL Developer, Ant, SVN, Oracle server 10g .

Confidential, Mason, OH

Java J2EE Developer

Responsibilities:

• Spring security to integrate with LDAP server for authentication and authorization.
• HTML, jQuery to develop the UI and client-side validation.
• Spring MVC, Hibernate Java Web components and framework as persistence API.
• SOAP web service client used Apache CXF framework. deployment of the Web Application to UAT and Production environments.

Confidential

Responsibilities:

• Analyze & Gather the requirements.
• HTML 5, CSS3 used to design UI. jQuery for front-end validation.
• Spring MVC as middle tier and Spring JDBC as database layer. added indexes to improve the performance of the database. test and deployment of the web application in UAT and Production domains.

Environment: Java 1.5, STS, Oracle WebLogic 10.3.6(11g), JavaScript, HTML, XML, Java, J2EE, M.S Visio, Oracle 11g Database, Apache 2.2.24, RHEL, Solaris 10.