SUMMARY

• Senior Technology Professional wif an exceptional record of leadership success, a deep skill set and a valuable blend of technology expertise and business acumen.
• Analytical thinker who creates processes, systems, applications, and solutions dat are aligned wif overall corporate goals and strategy for growth, and dat result in peak productivity and profitability.
• Leads wif integrity, achieves teh objectives of all stakeholders and influences perspectives across organizational levels and functional areas to solve problems and effect positive change.
• Identifies issues and provides tools dat bridge business and technology processes, save time, reduce costs, increase productivity and improve organizational effectiveness. Adds value by zeroing in on internal/external client needs, defining priorities, gathering requirements and building strong business relationships.
• Takes on teh most difficult projects, overcomes obstacles and delivers desired outcomes. Collaborator who drives for results, creates efficiencies and thrives in challenging environments. Known for finding teh optimum solutions, not always teh simplest or most typical solutions. Performance Management
• Process Design / Reengineering Business / Systems Analysis
• Project Management Quality Assurance Regression Testing
• Database Management Change Management Communication / Team Leadership
• Problem Solving / Consulting Training / Documentation

TECHNOLOGIES & TOOLS

• Business Intelligence
• Business Statistics
• Crystal
• Data Analysis
• Data Quality
• Excel
• ETL
• HTML
• Jaspersoft
• Java
• JavaScript
• MySQL
• Oracle
• Perl
• PHP
• Postgres
• PSQL
• Python
• Shell Script
• SQL Server
• Tableau
• TSQL
• Unix

PROFESSIONAL EXPERIENCE

Confidential, Round Rock, Texas

Epic Business Intelligence Developer I

Responsibilities:

• Epic Certified in Hospital Billing and ADT (Admissions, Discharges, and Transfers).
• Epic Proficiencies in Hospital Information Management, Radar Dashboards, and Workbench Reporting.
• Create custom reports and dashboards wif Crystal, SQL, and Business Objects.
• Create, support, and manage reports developed in Perl, PHP, and Python in a Unix environment.
• Migrate legacy data into a data warehouse through Python scripts.
• Provide statistical forecasting for call center and sales volume.

Confidential, Austin, Texas

Data/Reporting Engineer

Responsibilities:

• Construct tabular data models to reside on OLAP cubes dat provide business users deep - dive analysis.
• Create and modify Tableau dashboards.
• Perform data validation and quality assurance on financial and business reports.
• Create complex database queries to vet out possible medical fraud.
• Analyze and improve previously written search algorithms.
• Work wif investigators on cases by hashing out client requirements.
• Conduct brown-bag sessions to discuss database techniques wif team members to increase and share technical and tacit noledge.
• Gather requirements from clients in order to design, create, and implement reports.
• Conduct data analysis and provide enhancements to improve system performance and quality.
• Develop and manage Tableau reports and dashboards for clients on event attendance, sessions, surveys, leads, and mobile app usage.
• Conduct demonstration on reports and dashboards to clients in order to receive feedback and requirements.
• Prioritize and plan resources to address event schedule.

Confidential,Austin, Texas

Programmer Analyst III

Responsibilities:

• Drive and ensure continuous improvement in teh quality of Confidential business systems; lead cross-functional teams wif representatives from VOC, Marketing, Industrial Design & Usability, Quality, Development Engineering, Manufacturing, Procurement, Product Support and ODM’s. Ensure attainment of product quality goals.
• Develop and lead QA planning; identify/address issues and program manage solutions.
• Created tool dat ensured accuracy of compensation by reconciling criteria for revenue generation and matching of orders wif specific sales rep. Developed tool dat ensured correct merge of disparate databases.
• Manage pre-program launch Quality Engineering/Program Management, and Early Review.
• Oversaw and supported critical Sales and Marketing, Order Quality, and Logistics Cycle Time applications, reports, and metrics. Built relationships wif freight forwarders and track shipments worldwide.
• Strengthened relationships wif carrier managers and collaborated wif them to ensure all global carriers are accountable and responsive, and dat shipment delays are reported and tracked.
• Created $2.4 million annual savings by leading a project to provide automated early warning on customer issues; reduced report cycle from 7 days to 24 hours, improved response time from 1 day to <4 hours, and achieved a dramatic reduction in number of shipments wif missing and/or incorrect parts.
• Turned around underperforming shipping operations in Latin America wifin 3 months by developing automated tools dat reduced missing shipments 25%, improved delivery time 20%, and saved $800K per year.
• Optimized competitive advantage by developing a pricing tool dat automatically compared Confidential prices to competition; provided data on competitive landscape dat enabled field sales force to generate added revenue.
• Saved significant time and maximized resources by converting disparate Customer Support System (CSS) to IT.
• Two-time winner of Confidential Customer Appreciation Award; received Service Excellence Award.