SUMMARY

• Confidential has over 9 years of experience in developing, architectures, design, consulting and development of Salesforce. He has knowledge in the Sales Cloud, Service Cloud,Vlocity, Salesforce Lightning component framework, Salesforce DX, Wave Analytics, Commerce Cloud, Demandware, Lightning Web Components & Field Service Lightning. He has implementation experience for across domain like Real Estate, Automobile, Manufacturing, Gas & Electricity, Banking and Telecom. He performed client facing role in India, UK & Europe.
• Experience on complete SDLC and Agile methodologies, Architecture/Solution Design, Technical consulting, Estimation, delivery model and client facing roles.
• Demonstrated Leadership abilities in planning, scheduling, monitoring, technical guidance, training, motivation & mentoring the team to achieve excellence.
• Strong ability to manage multiple teams, work in - group as well as independently
• Possess strong analytical skills and strong oral and written communication skills.
• Component Technical Architect with Experience in Designing, Architect and reviewing designing.
• Experience in Migrating Salesforce Classic to Lightning.
• Experience in Integration of SFDC with external Web Service API’s,like Amazone Webservice, CTI Integration with Salesforce. Salesforce Integratin using Yahoo currency Rest API to update daily currency. DocuSign Integration using REST API. Google Chart integration on Visualforce Page.
• Experience in design of Apex Classes, Custom Controllers, Controller extension data binding and various other components as per the client and application requirements and awareness of the governor limits for a multi-tenant environment.
• Experience in SFDC development using Lightning Components, Lightning Web Components (LWC) Visual Force Pages, Components, Force.com IDE, SOQL and SOSL, MVC architecture, DML statements.
• Experience in writing test Apex classes to confirm at least 75% code coverage before deploying the code to production.
• Implements functionality (Sales/Service process and Custom solution).
• Design of various custom objects, custom fields, and role based page layouts, custom tabs as per the requirements.
• Experience on Sales cloud & Service Cloud, Database.com, Community Cloud, Commerce Cloud.
• Execution knowledge of Custom Formula Fields, Picklists, Field Dependencies, Validation Rules, Work Flows, and Approval Processes, field updates, assignments and Email notifications according to application requirements.
• Extensive experience in creating dash boards, custom reports and analytic snapshots based on user and organizational requirement.
• Understanding of territory management, Communities (Previously know as Customer Portal & Parnter Protal), Duplication Management, Visual Flow.
• Involved in Data Integration and Migration by using Force.com data loaders, web based import wizards, Dataloader.io, Using Amazone S3 to Salesforce Datamigration.
• Understanding of the SFDC data model, customizing schema using custom objects, fields, master - detail, lookup relationship, Hierarchy relationship.
• Worked on Salesforce standard objects like campaigns,Campaign Members, Lead, opportunity, territory and lead management, person account and contacts, Quotes, Forecasting.
• Knowledge of WSDL, web services SOAP API, BULK API, REST API,Chatter API, Streaming API, Flex Queue, Batch and Schedule Apex Programs.
• Knowledge on SFDC editions and their features, chatter option, security and sharing models, delegated admin features.
• Experience working with Force.com IDE and Salesforce.com Sandbox environments.
• Experience setup and manage multipple Sandbox.

PROFESSIONAL EXPERIENCE

Confidential

Salesforce Architect & Lead Developer

Tools: Salesforce.com, Community Cloud & Service cloud, Copado, Tibco

Responsibility:

• Interacting with Client and understanding the requirements.
• Involved in Salesforce.com Application Setup activities and customized the applications to match the functional needs of the organization.
• Acting as Salesforce Integration Architect for Salesforce Team for Enterprise Integration (Clarify,ADB,Other egacy systems)
• Community Self portal implemnetation for B2B customer.
• Working on Vlocity team to Business requirment Implementation.
• Training the Team for Salesforce Best Practices.
• Part of Code reviewing team to make sure team follow Salesforce best practices. Making sure team learn and improve their best practice skills.
• Interacted with various business team members to gather and documented the requirements / Epics.
• Involced in requirements gathering, preparing functional specifications and technical design documents.
• Worked closely with Sales and Service Operations team and Business Analysts and performed detailed analysis of business and user requirements designed the solution.
• Involved in Salesforce.com Application Setup activities and customized the applications to match the functional needs of the organization.
• Involved in Informatica team to automate data migration from exisitng system to Salesforce.
• Involved in data mapping and migration of data from legacy systems to SalesForce.com Objects and fields
• Part of Deployment Strategies and Go one step beyond on global governance (Program & Platform).
• Optimize customer releases leveraging Salesforce.com new capabilities.

Confidential

Salesforce Architect

Tools: Salesforce.com, Community Cloud, Andoird & iPhone App

Responsibilities:

• Design and developed entirely solutions based on functional, community and integration requirements for SFDC platform.
• Migrate Salesforce Classic to Lighning.
• Worked seamlessly with customer to prepare High Level Architecture & Design.
• Communitcate with the client to gather requirment & provide the best solution.
• Co-ordinate with team member and distributing the work.
• Co-ordinate with the other vendor to help mobile application on android.
• Implemented & design the REST API to access by the mobile application.
• Implemented & design Push notification feature for the mobile user
• Data Migration & Prodcution Migration
• Set up the Community on napili template.

Confidential

Salesforce Architect & Team Lead

Tools: Salesforce.com

Responsibilities:

• Implemented Sales Process for their Sales & Marketing Team.
• Implemented Product installation process after Sales.
• Data Migration & Prodcution Migration
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.

Confidential

Salesforce Architect

Tools: Salesforce.com

Responsibilities:

• Prepare High Level Architecture Document.
• Generate Project requement & use cases for the Inhouse Product.
• Co-ordinate with Salesforce.com team to register and lauch product on appechange.
• Work withy higher management to ger review from the application and generate the new usecases for the product.
• Co-ordinate with team to disctribute assign & task.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules, Components and Visualforce Pages.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on record detail pages and edit pages.

Confidential

Salesforce Architect & Team Lead

Tools: Salesforce.com, Informatica & jQuery

Responsibilities:

• Design and developed entirely customized solutions based on functional, migration and integration requirements for SFDC platform.
• Worked seamlessly with Onsite Coordinator to prepare High Level Architecture Document
• Develop prototypes on SFDC environment for Proof of Concept demo and for customer endorsement.
• Developed Customized reports for evalution. Impletmented complex calculation logic to generate Scorecard for Suppliers based on different Performance Indicator.
• Perform day to day User Management on SFDC Org by configuring Sharing Rules, Permission Sets, Roles and Profiles.
• Created Custom dashboards which can be generated as PDF and can be sent on define email.
• Implemented force.com site where autorized (Not Salesforce) users can log in and see and review the scores.
• Implemented customized Survey functionality.
• Created and maintained the email templates to be used in the Workflows to send Survey Email, Reminders.
• Develop Visualforce pages, Visualforce custom components, and complex controller to calculate the Supplier’s Scorecard.
• Apart from generating scorecard the application is also used to develop suppliers if in case the score of a supplier is less than the minimum threshold set. This process involves the supplier to interact to and fro and is managed using force.com sites.
• Deploy changes from SFDC sandbox environment to Production environment using change sets.
• Conduct knowledge transfer sessions for associate resources working in SFDC technology.

Confidential

Salesforce Developer & Administrator

Tools: Salesforce.com

Responsibilities:

• Worked closely with business partners to realize the full capabilities of Salesforce.com CRM.
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Worked with Visualforce Pages, Custom Controllers, Extension Controllers, Apex Coding, Apex Classes, Apex Triggers.
• Used Salesforce OOTB functinality like Web to Lead for Sales Lead Management, Campaign Management, Opportunity Management, Account and Contact Management.
• Integrated Salesforce with their existing system for Data migration.
• Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Opportunities.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules, Components and Visualforce Pages.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on record detail pages and edit pages.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts, field updates to implement business logic.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports for different user profiles based on the organization’s need.

Confidential

Team Lead

Tools: Salesforce.com, Kendo (jQuery Framwork)

Responsibilities:

• Design and developed entirely customized solutions.
• Worked seamlessly with Customer to get the requirment
• Develop Visualforce pages, Visualforce custom components, and complex controller to create Decision & Plan.
• Develop Visualforce Pages with remote scripting for better perfomace.
• Develop Visualforce Pages & Controller using Jquery framework like Kendo UI or autocomplete jquery.
• Create dynamic approval process & auto response.
• Create Chatter app to for the better performance.
• Write secure coding for the appechange product.
• Cross site scripting
• SOQL injection
• Doesnot reach any the Salesforce apex limitation, etc.

Confidential

Sr. Salesforce Developer and Administrator

Tools: Salesforce.com, SAP

Responsibilities:

• Interacted with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements.
• One of the lead Organization Confidential of Company. Implemented Confidential Sales Process success fully on Enterprise edition and Database.com for their dealers.
• Managed security settings of the users.
• Created business rules to ensure the data integrity of the alignment data.
• Created automatic field updates via workflows.
• Created triggers to satisfy business process and notification for the respective users.
• Created profiles and implemented Object and field level security to hide critical information on the profile users.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Interacted with Business Team on day to day basis to translate the business requirement into functional requirements.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Writing customized SOQL queries to extract the data pertaining to the calls made by the reps.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles.

Confidential

Sr. Salesforce Developer and Administrator

Tools: Salesforce.com, HighChart (jQuery Framwork) & Google Chart

Responsibilities:

• Created the design doc for developing the vf pages and the controller.
• Developed the visual force pages and apex controller.
• Developed complex trigger process
• Written the test classes.
• Insert/update records automatically using data-loader CLI method. For that fetching csv file from INFORMATICA.

Confidential

Sr. Salesforce Developer and Administrator

Tools: Salesforce.com, Integration with PHP (audio file transfer from salesforce to PHP)

Responsibilities:

• Created the design doc for developing the vf pages and the controller.
• Developed the visual force pages, Apex Trigger and apex controller.
• Batch apex for send email once the lead generated like ( 3 days, 1 week and 1 months) on working days only (Not include Saturday/Sunday)
• Written the test classes. integration between salesforce and PHP using SOAP api for Image and audio file transfer from one source system (PHP) to another (Salesforce)

Confidential

Salesforce Developer

Tools: Salesforce.com, SSIS cozyroc tool (Integration with salesforce)

Responsibilities:

• Created the design for the data manipulation/migration.
• Created mapping on SSIS cozyroc from one salesforce instance to another instance with all mapping between parent child relationships.