SUMMARY

• Senior professional with over 10 years of experience in successfully implementing various projects companywide and providing effective ongoing maintenance, application Support and administration.
• Proven record of success through collaboration with business stakeholders, application support professionals, project teams in managing projects that deliver creative solutions to systems challenges and customer needs.
• Clear understanding of necessary alignment between company objective, business process and system capability with the ability to lead large - scale initiatives to expand organizational capabilities, introduce new systems, build reliable infrastructures, improving enterprise security, and ensure operational continuity.
• Core competencies include an in-depth understanding of Workday configuration and framework, adoption planning, global business process and gap analysis, domain security, risk assessments, agile processes, SWOT analysis, workflow management, releases, road maps and system integrity audits.

PROFESSIONAL EXPERIENCE

Confidential

Sr. Workday Consultant

Responsibilities:

• Serve as team lead supporting HR technology enhancements including leading design sessions, prioritization, research, resolution, configuration, unit testing, end - end testing, change management, and issue tracking.
• Analyze, design, configure, implement, and support solution based on business requirements and functional specification documents. Development includes configuring, testing, troubleshooting, and documenting new and existing applications and systems. Document and communicate issues found in testing and manage the process for remediating the issues. Provide end-user troubleshooting, issue remediation, and escalation management.
• Provide expertise in the planning, building and execution of test scripts as well as requirements gathering, application demos and functional designs. Follow Workday best practices, development standards, and guidelines.
• Apply business and functional knowledge including design documentation and testing standards, guidelines, and testing methodology to meet the team's overall functional objectives.
• Managed multiple projects prioritization, planning, task delegation, and coordination across multiple teams. Ability to apply discretion as it relates to confidential or sensitive information. Participate in analyzing, testing, and adopting functionality from bi-annual Workday releases. Provide day to day support for HR technology solutions including, but not limited to, researching, and resolving problems, unexpected results, or process flaws.
• Demonstrated ability to meet deadlines while maintaining a high degree of accuracy and attention to detail.
• Participate in the ongoing design, configuration, security and reporting for Workday HCM, Recruiting, Talent and Performance, Compensation, Time off and Leave, Time Tracking, Payroll, Benefits and Projects.
• Work with application owners to create and deliver system training. Frequently provide status updates on ‘in progress’ work items or projects assigned. Translate business requirements into technical requirements.

Confidential

Workday Consultant

Responsibilities:

• Responsible for the planning and execution of Workday projects, business requirements, business processes and workflows, system configuration and changes, controls and security optimization. Partnered with IT as needed.
• Developed team of analysts & project consultants managing the delivery of HR services through Workday
• Partnered with senior management to design and create impactful reports to answer relevant business questions, support leadership and communicate key HR metrics to stakeholders in an easy to understand formats
• Assist with broadening internal knowledge of Workday through hands-on training to HRIS and other support teams
• Serve as a liaison between HR and other functions that use Workday as the system of record
• Serve as the point of contact ensuring data integrity, system security and maintenance, system configurations and modifications, report writing, document maintenance, system audits and recommendations for process changes.
• Lead and managed Workday release and updates, which includes researching functionalities, Identify opportunities within existing processes and implement scalable solutions
• Develop, test, & execute EIB data loads as needed for various business units. Work closely with the business units during EIB development & testing to ensure the data is accurate prior to loading into Production.

Confidential

Sr. Workday HR Operations and Analytics Consultant

Responsibilities:

• Responsible for handling and leading system testing, documentation, report writing, transaction issues, data loading, scheduling reports, functional HR tasks, basic Workday HCM problem resolution, creating new business process flows, dealing with back logged items, tickets, EIBs, and supervisory orgs
• Identified impacts and enhancements, testing and configured required changes. Reviewed system configuration documents develop test plans and test cases. Implement solutions. Worked with functional team members to understand requirements & communicate system capabilities/limitations.
• As a part of the migration project assisted with data mapping, mining, data preparation, validation and handling complex data as a part of data conversion Project

Confidential

Sr. Workday HRIS Analyst

Responsibilities:

• Responsible for resolution of general Workday enhancements, including User Management, production support, Job changes, Supervisory org changes, login issues, Data changes, troubleshooting, data analysis, routing of requests to appropriate SMEs, submission and follow-up on change requests from administrators and leadership
• Responsible for Troubleshooting, Diagnosis, and Configuration of Workday Issues in the areas of Absence, Time Tracking, Talent, performance, recruiting, Benefits and HCM
• Worked on workday Security and eligibility setup and maintenance. Creating and maintaining user and role-based security groups, adding and removing users from security groups according to their requests. Configured security, process flows, and notifications for Business Processes
• Served as a key Workday reporting and analytics resource partnering with internal clients to deliver reports and analysis, ensure business reporting requirements are fulfilled, and to optimize all current and new operational reports.

Confidential

HRIS Analyst

Responsibilities:

• Provided support to workday HCM Functional areas across global locations. Researched for opportunities to improve business process flows and utilize tools within workday to enhance the experience for the employees and managers
• Worked on tickets which included loading EIB’s, configuring and editing business processes, creating reports, reporting problems, general enquiries, system entries, analysis, display of data issues, testing of system changes, organization needs and requests, time tracking issues, goals, user and role-based security accesses, process flaws
• Worked along with the release management team in testing the new release
• Provided knowledge transfer and trained end users in reporting and other functional areas including HCM, Talent management, compensation, benefits, payroll, time tracking, security and business process flows
• Developed training materials and functional specifications documents and provided one-on-one instructions
• Meet with Senior Management to discuss their needs and identify ways that workday can support them and their leadership to be successful. Served as a resource to managers, employees, HR users and related business groups to troubleshoot issues, assist in data integrity and provide general support to the system

Confidential

Specialist IS Business Systems Analyst / Reporting Lead

Responsibilities:

• Worked on several modules for reporting including HCM, Payroll, Talent, Recruiting, Advanced Compensation etc.
• Worked with HRBPs, HR SME’s, and cross-functional leads throughout the company to understand data consumption, influence data-driven decision making, produce analytics and reporting deliverables, participate in implementing data governance standards, processes and procedures, and to proactively monitor internal and external workforce trends in order to provide consultative services to internal clients.
• Worked directly with users and consulting technical teams to wrap-up high priority production issues
• Created Mass operation Management reports for onboarding and performance processes and scheduled them
• Responsible for gathering and documenting requirements, designing, tracking, reporting and analyzing key organizational and operational reports. Extensively worked on Calculated Fields, Condition rules and Eligibility Rules that apply to the parameters of the report. Worked on setting up scheduling of reports and created alerts for reports.
• Responsible for oversight of data auditing reporting activities (report writing, identifying data discrepancies, distribution of results, audience consumption assurance, etc.), auditing portfolio components, and developing/leading data cleanup projects and plans
• Worked closely with Compensation, HR, Talent and recruiting teams in creating and testing various dashboards and reports like Year-end compensation, bonus and one-time payments, Demographics reports, SOX Audit Reports, blue print reports, Interview rating, Interview stages reports, Turnover, Payroll, New Hires Retention reports and so on

Confidential

Workday HRIS Consultant

Responsibilities:

• Configured the performance, merit, and bonus business processes. Created condition rules for the performance review process, employee self- evaluation and manager evaluation process and tested thoroughly
• Created employee review templates, eligibility rules, compensation matrixes, time proration rules defined goals, competencies, and rating scales as a part of merit process and created reports to track the statuses
• Assisted with other functional areas of HR as needed. Reviewed the current set up and advises on optimization
• Configured several Compensation eligibility rules and used those eligibility rules and updated them in various compensation grade profiles, allowance plans, merit plans, and period salary plans
• Configured Domain Security Policies and merged them with Security Groups and Configured Business Process Security Policies for Business Processes

Confidential

Workday Reporting/Business Analyst

Responsibilities:

• Worked closely with a variety of internal and external business partners to ensure that all business requirements are understood, documented, and met. Provided high level of analytical support on ad hoc projects or requests
• Led the weekly status update calls for the ongoing projects discussing the project updates and milestones involving employees of both Covidien and Confidential from multiple locations
• Worked on multiple projects gathering requirements and creating reports for the projects involved with integrations on merging the Covidien employee data and time tracking systems with Confidential workday and kronos systems
• Created multiple ad-hoc and scheduled reports for integrations to load data into workday. Loaded EIB’s
• Setup business process steps, such as Action, Approval, Approval Chain, and Checklist, and how they work and integrate with security groups. Streamlined approval processes, and notifications
• Participate in the discovery sessions with client and vendors, create the design and mapping documents and submit the same for sign off. Responsible for gathering and documenting customer requirements, designing, tracking, reporting and analyzing key organizational and operational reports.Created the AS-IS and To-Be documents
• Performed configuration work needed to support new and existing functionality. Created and maintained library of Test Plans and Test Scenarios in HP Quality Center & SharePoint Developed

Confidential

Workday Solutions Consultant

Responsibilities:

• Experience is setting up projects from creating project hierarchies, assigning roles and securities, resource plan details and creating custom reports, matrix reports calculated fields, condition rules and reports based on project manager’s requirements like head count, allocation%, team role analysis, resource allocation analysis
• Configured new business processes and notifications in development and sandbox tenants based on the designed business flow diagrams. Worked on configuration support and loading EIB’s
• Worked on agile methodology. Responsible for gathering and documenting customer requirements, designing, tracking, testing, reporting and analyzing key organizational and operational reports
• Designed Configuration Design documents and blueprint documentation for Compensation business processes like Request Compensation Change, Propose Compensation change, Job change, Promotion, Transfer, Benefits, Absence, Core HCM like Hire, Terminations, Recruitment capturing validation rules, security set up, sub business processes, Performance like start performance review, employee self-evaluation, manager evaluation
• Gathered functional and technical requirements for the projects of converting the data from legacy systems like PeopleSoft, Saba, OUS payroll and time tracking, CSOD etc. to workday and created reports
• Created standard/custom quarterly, annual and ad-hoc reports as needed by business and converting existing legacy system reports of payroll, compensation and HCM reports to workday reports as a part of migration
• Ensured and tested documentation is current on all new and existing HR and Legal applications and processes

Confidential

Workday Reporting/Business Analyst

Responsibilities:

• Responsible for supporting with the planning,coordinating designing, implementing, reporting, and optimizing of HRfunctions, Systems improvements, enhancements, and new applications
• Developed test scenarios and test cases for all in scope Business processes (hire, on boarding, job requisition, job change, terminate, etc.) along with testing of security role mapping for each of the Business processes
• Worked closely with the IT Business Relationship partners to ensure proactive support and maintenance of all applications, testing system changes, creating supporting documentation, and identifying business process needs for maintaining and sharing information

Confidential

Risk Quality Analyst

Responsibilities:

• Analyzed large data patterns with results, worked on a projects to improve the flagging mechanism for manual investigation for all orders placed on amazon.com worldwide
• Generated and investigated various reports, which are aimed at preventing the fraud before-hand. Handled 150 investigations per day. Achieved and maintained the error rate at 0.2% against goal of 0.33%.
• Prioritized the tasks to meet the Service Level Agreements (SLA) and assigned those tasks to investigators based on the priority. Implemented rules for batch passes, whenever there was a dip in SLA based on severity of the misses
• Found logic which were used to flag transaction that resemble, known MOs and communicated the same to the analysts to build a risk model in the form of tickets. Assisted with the design of new management reports and analytics.
• Proposed respective action items and development plans as part of data analysis, researched in the trends of changes and set up the test environment and creating test data and performed manual testing for the entire application.

Confidential

HR Analyst

Responsibilities:

• Worked closely with various departments to understand processes, goals, and gaps. Gathered business requirements, functional, and Nonfunctional requirements.
• Coordinated with all departments to collect and analyze data to prepare monthly and quarterly reports and other required analysis. Assisted in preparing presentations and estimating time required to deliver project