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E - Commerce And Operations Analyst Resume

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San Francisco, CA

TECHNICAL SKILLS:

Core Competencies: Data Analysis, Data Visualization, Data Manipulation, Finance/Business Analytics, ETL, MS Office Suite

Programming Languages: Structured Query Language (SQL), R, Python, RShiny

Analytics and Business Intelligence: Tableau, PowerBI, DAX, RStudio, SPSS, SAS, Alteryx, MS Excel, Looker, Mode Analytics

Statistical techniques: Regression, Classification, Random Forest, Hypothesis Testing, A/B Testing, Support Vector Machines (SVM)

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco, CA

E - Commerce and Operations Analyst

Responsibilities:

  • Measure and analyze KPIs, business metrics and data insights across Bright Mind Programs in progress using Google Analytics
  • Extract info by writing extensive SQL queries on data wif up to 20,000 rows to perform calculations for data points
  • Create, implement, and automate eCommerce dashboards for data generated across teh multiple vendor services in use
  • Identify trends and anomalies to prepare presentations to make recommendations to teh team and report to stakeholders

Confidential, Boston, MA

Programming Assistant

Responsibilities:

  • Conducted seminars on Tableau and Microsoft PowerBI for 25 undergraduate students on a weekly basis
  • Visualized teh usage data on Tableau dashboard to analyze teh patterns, aiding in teh shift scheduling of 8 PAs at teh lab
  • Maintained teh database of 600 students using teh Engineering Computer Center in College of Engineering daily on Excel
  • Summarized teh usage statistics of systems on Excel using pivot table to submit to teh student financial services for budgeting

Confidential

Operations Engineer Intern

Responsibilities:

  • Improvised teh processing speed of teh daily supply chain operations by 22%, increasing teh order capacity by 25 orders per day
  • Increased sales by an average of Rs. 500,000 ($7000) per month through quantitative and qualitative analysis of teh sales data
  • Provided ad-hoc analysis & developed dashboards based on sales data to drive & implement strategies and revenue forecasting

Confidential

Business Intelligence Analyst

Responsibilities:

  • Extracted teh performance data of 1200 cricket players from various cricket relational databases using complex SQL queries
  • Garnered an increase in number of website hits by 15000 hits per day through introduction of Sports Fantasy league for cricket
  • Analyzed multi-dimensional data sets to forecast teh performance of different players based on their recent game statistics
  • Collaborated wif teh content writing team to create and publish reporting solutions and dashboards on Power BI

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