E - Commerce And Operations Analyst Resume
San Francisco, CA
TECHNICAL SKILLS:
Core Competencies: Data Analysis, Data Visualization, Data Manipulation, Finance/Business Analytics, ETL, MS Office Suite
Programming Languages: Structured Query Language (SQL), R, Python, RShiny
Analytics and Business Intelligence: Tableau, PowerBI, DAX, RStudio, SPSS, SAS, Alteryx, MS Excel, Looker, Mode Analytics
Statistical techniques: Regression, Classification, Random Forest, Hypothesis Testing, A/B Testing, Support Vector Machines (SVM)
PROFESSIONAL EXPERIENCE:
Confidential, San Francisco, CA
E - Commerce and Operations Analyst
Responsibilities:
- Measure and analyze KPIs, business metrics and data insights across Bright Mind Programs in progress using Google Analytics
- Extract info by writing extensive SQL queries on data wif up to 20,000 rows to perform calculations for data points
- Create, implement, and automate eCommerce dashboards for data generated across teh multiple vendor services in use
- Identify trends and anomalies to prepare presentations to make recommendations to teh team and report to stakeholders
Confidential, Boston, MA
Programming Assistant
Responsibilities:
- Conducted seminars on Tableau and Microsoft PowerBI for 25 undergraduate students on a weekly basis
- Visualized teh usage data on Tableau dashboard to analyze teh patterns, aiding in teh shift scheduling of 8 PAs at teh lab
- Maintained teh database of 600 students using teh Engineering Computer Center in College of Engineering daily on Excel
- Summarized teh usage statistics of systems on Excel using pivot table to submit to teh student financial services for budgeting
Confidential
Operations Engineer Intern
Responsibilities:
- Improvised teh processing speed of teh daily supply chain operations by 22%, increasing teh order capacity by 25 orders per day
- Increased sales by an average of Rs. 500,000 ($7000) per month through quantitative and qualitative analysis of teh sales data
- Provided ad-hoc analysis & developed dashboards based on sales data to drive & implement strategies and revenue forecasting
Confidential
Business Intelligence Analyst
Responsibilities:
- Extracted teh performance data of 1200 cricket players from various cricket relational databases using complex SQL queries
- Garnered an increase in number of website hits by 15000 hits per day through introduction of Sports Fantasy league for cricket
- Analyzed multi-dimensional data sets to forecast teh performance of different players based on their recent game statistics
- Collaborated wif teh content writing team to create and publish reporting solutions and dashboards on Power BI
