SUMMARY

• Bachelor of Engineering Graduate wif 12+ years of experience as a Senior Business Analyst Authoring Business Analysis, Requirements gathering, Requirement Analysis, Gap Analysis, Business Process Re - engineering, Data Analysis, Process flows, Business Rules, Data Mapping and Data Modelling
• 11+ Years of experience in organizing and running joint application development (JAD) sessions wif business users in order to capture the requirements and halp the users by providing additional possibilities to develop a better and robust application.
• 10+ Years of experience in Test Strategy, Test Plan, Test Scenarios, Test Cases and Requirement Traceability Matrix, Production support & Validating Feedback etc.
• 9+ Years of experience in developing, evaluating and implementing high quality, detailed UI specifications for complex projects, including User Story, Use Cases, Flow Diagrams, Wire Frames using Microsoft Visio/ Power point/ word & various UI Tools.
• 6+ Years of Experience as Project Manager in Application Development & Implementation, Client Engagement, Vendor Relationship Management in IT Product & Services Organizations.
• Certified Scrum Product Owner wif Strong experience in Product Management Principals & Practices on a Scrum team.
• Certified Scrum Master wif Strong experience in Agile SDLC, Release Management, Customization & Implementation.
• Coordinating wif Offshore Team, Client Product owner, Project & Release Management Team for development of product
• Creating User References and training documentation for the new features in the product for Releases.
• Identifying and evaluating inefficiencies and recommending optimal business processes, system functionality and behaviour
• Strong knowledge background of US Mortgage and Indian Banking domain.
• Experience using defect tracking tools: HP Quality Center, Bugzilla
• An TEMPeffective communicator wif strong leadership, team management, interpersonal, analytical, planning & coordination skills.
• Demonstrating products to marketing executives, channel partners and customers as a part of presales activity.
• Currently associated wif Confidential, Plano as Senior Analyst / Project Manager since Oct 2015
• Managing various project related activities involving project planning, execution and management in tune wif the core business objectives (including risk management, effort/ time/ cost estimation)
• Expert in agile and waterfall project management methodologies.Able to manage large project teams and known for high-quality deliverables dat meet or exceed timeline and budgetary targets.
• Executing project plans wifin pre-set budgets and deadlines. Complying wif all delivery norms and timelines for achieving timely closure & project delivery to the client.
• Leverage technical, business and financial acumen to communicate TEMPeffectively wif client executives and their respective teams.
• Managing risks and planning for contingencies to ensure minimal TEMPeffect on deliverables. Enforcing strict compliance to the SLA terms negotiated wif the clients

PROFESSIONAL EXPERIENCE

Confidential

Senior Analyst & Project Manager

Responsibilities:

• Currently working for US based Mortgage Lender Client as a Senior Business Systems Analyst / Scrum Master - Individual Contributor.
• Accountable for Mortgage Servicing Projects - Cash Management, Mortgage Calculator, Loan Administration, Servicing & Reporting, Core Component, Property Preservation, Claims, Final Loan Reconciliation projects for the account.
• Working wif Stakeholders/VP/Product owners for prioritisations, roadmap & revamp
• Maintaining the stability, Interoperability, Portability and scalability of the Application in collaboration wif Agile Team.
• Undertaking business analysis, locating top priority issues in the Applications and escalating them for immediate action
• Holding interactions wif clients and resolving their problems regarding the product
• Playing the role of scrum master: To Execute Scrum Ceremonies, Responsible for facilitating the PO for Product Backlogs and resolving Impediments
• Validation of User Stories and Tasks in Pre-Production Servers.
• Gap Analysis of the Application to make sure dat Security features has been addressed.
• Identifying New Systems, hardware and software components to meet users need.
• Production Support while deployments by validating the Functional Changes
• Assisting & Mentoring Junior BA’s in holistic Environment
• Dealing wif escalations from eco system and ensuring dat suitable actions are taken in a timely manner
• Planning & scheduling (onsite/ offshore) delivery management for deliverables of concurrent projects
• Responsible for Program Management & Account management activities to grow the account wif stability.
• Creating User training documentation and conducting formal training sessions to the account on Mortgage Domain.
• Acting as a central reference and information source, providing guidance and assistance in the system project decision making process.

Senior Manager

Confidential

Responsibilities:

• Worked on Finacle 10.2.12 Migration Project - Core Banking Product in a Techno-Functional Role.
• Well-versed wif all the modules of Finacle 7.4.10 Version which was used in Production till March 2015.
• In-Depth understanding on Finacle C24 application of managing & facilitating all channels for international geographies.
• Managed Multiple Projects by using Agile Project Methodologies for Debt Service Management Group named Finnone-Collections, Mobile Collections, SARFAESI catering to Home Loans, Retail Loans, Credit Cards and Repossession.
• Formulating & Tracking User Stories wif Vendors on the Functional Requirements, Issue Resolution and conflict management.
• Responsible for deploying functional solutions, writing and executing system test plans for high quality acceptable product.
• Identifying opportunities for improving business processes through information systems
• Contributing to the development of product by providing feedback to the core team (SME, Architecture, Third party vendors)
• Keenly analysing the Fraud management techniques in financial applications and closing the gaps related to the product.
• Ensuring Compliance and Audit gap closure by conducting audits and walk through by External and Internal Auditors.
• Project Management Tool (Whizible) to ensure successful track of the Projects.

Confidential

Senior Software Engineer

Responsibilities:

• Reviewed business architecture and requirements as well as led global resource teams to implement business solutions spanning multiple domains and geographies.
• Worked for esteemed clients (Amex Cards & Bank of America) for Cards and Banking Technology Applications.
• Conducted Development, Maintenance & Functional testing of Banking channel technology Applications and directed critical production teams.
• Prepared project cost estimates, resource loading and delivery dashboards for internal project management
• Conducted Cross Related Trainings on the Applications in channel Technology wif Performance measuring enhancements for Knowledge Management Team.

Confidential

Engineer

Responsibilities:

• Worked on ERP system on SCM functions - Planning, Purchase, Inventory and Logistics.
• Analysed BAAN ERP system and the flaws of the system in mismatch of the physical quantity of parts.
• Forecasted the demand and practised it to minimise the inventory by segregating to various vendors.

TECHNICAL SKILLS

Business Analysis: Use Cases, Business Rules, Process Flow & Data flow diagrams

Wireframes & Prototypes: Balsamic, iRise

Software Packages: MS Office, MS Project, MS Visio

Methodologies: Agile SCRUM, Waterfall

Software Tools: SQL, SSIS (Beginner.

Databases: SQL Server 2016/2017, Oracle 10g

AWS: Elastic Search, Kibana, S3 Bucket, Autodoc