Data Engineer Resume

SUMMARY:

Accomplished and energetic Technical support Analyst III with a desire to develop and advance in the Technology industry. Motivated learner with strong organizational and prioritization abilities. Areas of expertise include sales, marketing, and software.

SKILLS:

SQLERP
SEOInventory Control
HTMLReporting
AnalyticsT - SQL
Business IntelligenceExcel
Tableau Customer Support
Data Entry DBA

MARKETING & COMPUTER SKILLS:

Marketing: Search Engine Optimization (SEO), Pay Per Click (PPC) B2B, B2C

OS: Windows, Linux, MacOS

Computer Languages: XML, HTML, SQL, T-SQL, MySQL

Languages: English (Native), Arabic (15 years), Spanish (2 years).

EXPERIENCE:

Confidential

Data Engineer

Responsibilities:

Track and follow up on GDPR related action items to maintain project progress.
Troubleshoot any performance, system or data related issues, and work to ensure data consistency and integrity.
Lead and develop a more agile environment and present ideas/approaches to the core Data Protection Team for validation and potential integration into core data infrastructure
Primary technical liaison and technical writer of the Data Protection Team and MLG.
Database Administration of all MLG s database systems.
Create complex SQL Queries for MLG Team based on the data discoveries.
Created Stored Procedures for MLG to generate a subject access request report and erasure procedure to comply with GDPR.
Program managed MLG to educate and comply with GDPR.

Confidential

Technical Support Analyst

Responsibilities:

Troubleshooting technical issues for multichannel retail software using remote technologies (RDP, VNC, TeamViewer, Logmein etc), SQL Server, and application s log files.
Run SQL queries and stored procedures on database in order to summarize, correct and maintain data. Convert query results to spreadsheet upon client request.
Perform database backups on client s servers, compressing the backup file and using FTP protocol (via Filezilla or command prompt) to transfer compressed backup file to in - house servers to ensure data preservation
Test bugs for the software and submit bug reports with testing steps to have further testing done by QA department. Create bug incidents using JIRA for developers to test and patch.
Answer phone calls and email inquiries from users and provide technical support/guidance to resolve incidents using IBM Lotus Notes.
Log all incidents into the department call tracking system as per departmental standards.
Support Implementation/Training Team with any customer issues.

Confidential

Supply Chain BI Analyst

Responsibilities:

Develop key metrics for sales & operations through methods of data analysis and modeling using various BI & data visualization tools to create adhoc reports & interactive dashboards
Monitor forecasts and quotas to identify changes and determine their effect on supply chain operations
Define performance metrics for measurement, comparison and evaluation of supply chain factors, such as product cost or quality
Analyze inventories to determine how to increase inventory turns reduce waste, and optimize customer service
Manage activities related to strategic and tactical purchasing material requirements planning, inventory control, warehousing and receiving
Perform network optimization studies to select optimal transportation routes to maximize economy by combining shipments or consolidating warehousing and distribution
Develop and implement procedures to evaluate & select suppliers
Manage relations with suppliers and properly communicate requirements such as quantity, delivery times and quality

Confidential

Sales Associate

Responsibilities:

Assisted customers with technical questions for a variety of family individual plans that fit the customers needs
Solved issues pertaining to mobile devices and phone upgrades
Supported the manager with inventory control and sales counts

Confidential

Sales Representative

Responsibilities:

Assisted with purchasing vehicles from auto auctions, dealers and private parties
Coordinated sales with auctions and local automotive dealerships
Supported the sales manager with inventory control

Confidential

RF Drive Tester Assistant

Responsibilities:

Performed field data collection, post processing and evaluation of system performance & signal strength using GPS mapping
Performed EVDO/CDMA/iDEN data procols using applications such as
Invex 3G, Agilent and Windcatcher

Confidential

Sales Associate

Responsibilities:

Formulated and executed customer reservations
Assisted customers with technical questions regarding the variety of tour packages available

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