SUMMARY

• Around 9 years of IT experience which includes 5 years in salesforce.com Development and Administration on force.com platform including analysis, modeling, design, coding, testing and implementation on various business domains like Health Care, Financial, Insurance and Manufacturing. 4 years of experience in JAVA/J2EE.
• Experienced in software development using object - oriented programming.
• Possess comprehensive understanding of CRM business processes like sales process, support process, lead process and solution process.
• Experience in the complete life cycle of project development (SDLC) and in working with Agile Scrum Methodologies.
• Good knowledge on Technical and Functional aspects of Salesforce.com, on demand CRM package.
• Proficiency in building Data Model and implementing business logics.
• Extensive experience using Salesforce Administration (SFA), Profiles, Creating Roles, Page Layouts, Org-Wide default, Sharing rules, Work Flows, Approval Workflow, Reports/Graphs and Dashboards.
• Experience in data migration using Import wizard and Apex Data Loader.
• Working knowledge in generating Report types, Reports and Dashboards to analyze the data in Salesforce.
• Extensive experience in lead case management (Web-to-Lead, Email-to-Case)
• Design and Develop customer solutions in Visualforce, Apex, CSS, Javascript and other technologies.
• Creating lightning pages using Component, controller, helper, style, documentation, render, design, SVG.
• Implemented Salesforce Lightning Components for small set of users within the organization.
• Worked on both lightning frameworks Aura and LWC.
• Technical Knowledge about Salesforce lightning schema builder, process builder, app builder, components and lightning connect.
• Experience in building re-usable Lightning components and using Lightning Framework.
• Experience in using client side and server-side controllers in Lightning Design.
• Technical Knowledge about Salesforce lightning schema builder, process builder, app builder, components and lightning connect.
• Experience on Salesforce CRM platform Worked on different environment of SFDC such as Sales Cloud, Marketing Cloud and Service Cloud.
• Having experience on CPQ Zuora quote to cash integrating with salesforce CRM application.
• Having good experience on CPQ tools, integrating salesforce and CPQ using SOAP API and Rest API
• Having experience on Marketing Cloud implementation.
• Having experience on customer community like creating users and profiles for customer community.
• Creating custom pages and giving access to customer community.
• New implementations using Salesforce and CPQ.
• Involved in CPQ (Configure, Price& Quote) design and mapped to the Salesforce custom objects and involved in Apttus Advanced Workflow Approvals
• Hands of experience in writing Test classes, Debugging Apex code, SOQL, SOSL and Aggregate queries in Apex Classes and Triggers
• Experienced in integration of Salesforce.com with external applications by using Web Services API, Metadata API, SOAP and REST.
• Experience working with integration features such as Callouts, Future methods, REST and SOAP APIs
• Expertise in working with Force.com Plug-in and Eclipse IDE for writing business logic in Apex programming language.
• Managed automated email campaigns in the email service provider platform, including setup, testing, deployment and reporting.
• Design and implement SSO (single sign on) for Salesforce applications.
• Proficiency in test driven development.
• Worked on Salesforce CPQ (Steel brick) pricing using list, cost/markup, percent total, block, price rules, and calculator plugins, system and user discounts and filter rule
• Experience in creating rich user interfaces (UI) using CSS, HTML, JavaScript and AJAX and JSON and Angular.Js
• Technical Knowledge about Salesforce lightning schema builder, process builder, app builder, components and lightning connect.
• Effective team player with good communication, interpersonal and presentation skills.

TECHNICAL SKILLS

Salesforce Technologies: Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Apex Web Service and Visual force (Page, Component & Controllers), Lightning Components, Vlocity, Lightning Builder.

Custom Integration: Outbound Messages,Salesforce CPQ, SLDS, Workflow & Approvals, Field updates, Reports, Custom Objects, Custom settings, Custom labels & Tabs, Email Services, Role Hierarchy, Dashboards, Security Controls, AppExchange Package & Custom Application & Sandbox data loading.

Force.com tools: Apex Data loader, Force.com Apex Explorer, AJAX tool kit, Force.com Migration Tool, Force.com Excel connector and Force.com Eclipse IDE Plug-in

Programming Languages: Java, C, C++ and APEX

IDE Eclipse and Force.com: Eclipse IDE plug-in

Methodologies: Agile, Waterfall Model.

PROFESSIONAL EXPERIENCE

Salesforce Lightning Developer

Confidential - Plano, Texas

Responsibilities:

• Performed the role of SFDC Developer, Lightning Developer and interacted with various business user groups for gathering the requirements for salesforce.com, Lightning and CRM implementation.
• Responsible for writing Apex, Visual force code containing business functions.
• Developed Custom objects, customizing tabs, Apex Triggers, Test classes for unit testing and code coverage.
• Experienced working with various App exchange products or CPQ products like Salesforce CPQ (formerly Steel Brick CPQ), IBM sterling CPQ, APPTUS.
• Working on Salesforce.com's Sales Cloud, Service Cloud and Force.com product offerings and Health Cloud experience.
• Worked on to prioritize tasks across all their patients' needs with health cloud.
• Mapped personal and professional caregiver networks with salesforce health cloud.
• Experience with custom application development in Force.com, utilizing Visualforce and Lightning Components/Framework.
• Created Lightning Component Tabs and Visualforce Tabs using Lightning Components.
• Developed component using Lightning Aura Framework.
• Designed and Developed CPQ for couple of telecom clients.
• Used SOQL&SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Worked on Apttus CPQ configuration and integration and responsible creating TDDS, finalizing design & implementation on salesforce security model of access control and data visibility using uses roles, profiles, permissions, public groups, queues, OWD, sharing rules etc.
• Used Force.com web service API for implementing WSDL in the application for access to data from external systems and websites.
• Performed Steel brick CPQ related configuration for product setup, approval matrices, approval rules, process builders and flows.
• Written Batch Classes and Schedulable Classes for processing large sets of data like Metrics and Field Updates.
• Worked in Agile environment with Scrum Methodology.

Environment: Salesforce.com CRM, Lightning, Communities, Apex Language, Visualforce, Controllers, Service cloud, Web Services, REST, XML, JSON, Workflows, Approval Process, Vlocity, Data Loader, Java Script, HTML, AJAX, CSS, Eclipse, Force.com IDE, Developer Console, Force.com, Git, Health Cloud.

Salesforce Developer

Confidential - San Diego, California

Responsibilities:

• Involved and interacted with various business user groups for gathering the requirements for CRM implementation.
• Worked with various salesforce.com objects Lead, Account, Contact, Opportunity, Campaign, Cases, Solutions Standard objects and Custom Objects.
• Designed and customized visual force pages using controller extensions, custom controllers and standard controllers.
• Developed VisualForce Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.
• Implemented/Implementing Security Settings and configured profiles and permission sets.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects.
• Used it to read, extract and load data from comma separated values (CSV) files.
• Developed applications visually using custom-built Lightning components.
• Leveraging the rich features and flexibility of Salesforce Files from standard Salesforce objects and custom objects using the lightning framework.
• Deployed Salesforce components from Sandbox to Production using Force.com ANT migration tool and change sets.
• Scheduling deployments in the Salesforce Marketing Cloud application and providing completion communications to the client.
• Developed Test cases for Unit Testing of the Mappings, and also was involved in the Integration Testing.
• Worked with Salesforce Senior architect to learn and suggest Solutions for Lightning bugs and work around.
• Proficient in using Eclipse based Salesforce.com IDE to develop and deploy force.com software.

Environment: Saleforce.com platform, APEX Language, Visual Force (Pages, Component & Controllers), Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Security Controls, HTML, Java, Web Services, Sandbox.

Salesforce Developer

Confidential - Rockford, Michigan

Responsibilities:

• Involved in identifying, planning, and implementing new Salesforce.com features and functions (new screens, workflow, force.com objects, reports, apex code) to meet business requirements.
• Used the force.com IDE (Eclipse) for development and code promotion.
• Developed batch interfaces and processes to integrate Salesforce.com with external systems.
• Experience in using Data loader and scheduling timely data backup operations using Apex scheduler.
• Implemented escalation rules, Automatic Case generation and their escalation to call center representative and generated emails alerts for quick issue resolution.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules, Components and Visual Force Pages.
• Developed several Triggers, Apex Classes and Visual force Pages as a part of an application development.
• Created Master-Detail and Lookup relationships on Standard and custom objects and defined junction objects to establish connectivity among objects.
• Written Batch Apex to handle progressed opportunities.
• Implemented field level security along with the page layouts to control access to certain fields.
• Maintained version control using GITHUB along with auto rabbit to manage all the deployment.
• Audited, uncovered, and resolved data integrity issues with legacy systems.
• Involved in developing tests for custom apex code.
• Involved in establishing and maintaining the change control processes for multiple sandbox environments.
• Developed and performed training for the sales staff on the use of the system.

Environment: Apex, Force.com, Triggers, API integration, Workflow & Approvals, Salesforce.com Platform, Web Services, HTML, CSS3, SQL, PL/SQL, JavaScript, jQuery, Oracle, SOAP UI, SOAP, API, Chatter, Sandbox data loading, Git, DML Query, Web Service integration, Metadata API, SaaS/PaaS.

JAVA Developer

Confidential, Dallas, TX

Responsibilities:

• Involved in analysis and design of the application architecture based on MVC Architecture, used open source Struts framework and Database with new field updates added to the legacy system.
• Wrote and customized several Java Programs for the spend management system Confidential SBI to streamline the process of procurement.
• Web Tier was developed by using Struts Frame Work.
• Involved in Application development with IDE Tool Eclipse and web server Tomcat.
• Designed and developed User Interfaces, Menus using HTML, CSS, DHTML, JSP, JavaScript and client-side&server-side validations.
• JavaBeans have been developed for using them among various modules of the application.
• Created front-end screens for the module by using JSP’s.
• Used PL/SQL, Stored Procedures and table level and system level triggers for handling database processing and for generating analysis reports from MS SQL Server.
• Involved in writing XML parser handlers for parsing XML files and filling JavaBean Objects.
• Used SVN for Source Control and Version Management.
• Involved in Module and Unit Level Testing with JUnit, Participated in database tuning.

Environment: Java/J2EE, J2SE, Struts 1.1, XML, DOM, SOAP, Eclipse, SVN, WebLogic 8.1, Tomcat, MS SQL Server, PL/SQL, Ant, JUnit, UNIX.

JAVA Developer

Confidential

Responsibilities:

• Implemented agile methodology for development of application.
• Developed the presentation layer in JSF using components like Input, Output, Command, Selections and Data table.
• Responsible for requirements gathering and designing the application architecture.
• Developed the code for JSF event handling.
• Extensively involved in the development of PL/SQL Queries, Stored Procedures, Triggers, Functions and Packages.
• Developed the Session Beans.
• Developed ANT required for the project.
• Worked on the validations part of JSF.
• Used spring framework for Dependency Injection.
• Designed, developed and maintained the data layer using the ORM framework in Hibernate.
• Developed the AJAX code for dynamic population of values to the screen without having to reload the screen.
• Developed a JAX-WS Web service to expose business methods for other applications.
• Setup the testing environment for the project.
• Used Java WSDP for developing Web services for the application.
• Developed the JavaScript code.
• Configured the CVS for the project

Environment: J2EE/JEE, JavaScript, Struts, JAVA, JSP, Servlets, Oracle, Ant, Hibernate, Sublime text, JSON, XML.