SUMMARY

• Over 5 years of IT experience in various stages of Software Development which includes Salesforce CRM Developer and Administrator.
• Executed all phases of the Software Development Life Cycle (SDLC).
• Proficient with Sales Cloud, Service Cloud web service, Rest - API, Soap-API, Force.com App-exchange packages and Salesforce Metadata-API, Partner, WSDL and Salesforce Enterprise WSDL.
• Experience in implementing Sales Cloud and Service Cloud.
• Extensive Business Knowledge and Objects Customization experience objects such as Accounts, Contacts, Opportunities, Products and Price books, Cases, Leads, Campaigns and Forecasting.
• Hands on experience in Salesforce Components Integration, Development and Deployment of Custom Integration Solutions.
• Knowledge in working with Salesforce Wave Analytics Cloud.
• Technical Knowledge about Salesforce lightning schema builder, process builder, app builder, components and lightning connect.
• Knowledge in developing Salesforce Lightning Apps, Components, Controllers and Events.
• Knowledge in SOQL, HTML, XML, JavaScript, SQL, Java and C#, SOAP-based web services.
• Worked on Lightning Process builder flows, Connect API, Chatter and quick Action.
• Used different data tools Apex Data Loader, Force.com, Import Wizard, SFDC Data Export and Mass Delete.
• Implemented security and sharing rules at Object, Field and Record levels for different users at different levels of organization.
• Used different data tools - Apex Data Loader, Force.com, Import Wizard, SFDC Data Export and Mass Delete.
• Experience in database design inclusive of Stored Procedures, Triggers, Indexes, Functions, Views and Joins.
• Excellent Communication and Interpersonal Skills.
• Strong Technical, Analytical, Verbal and Written Communication Skills.

TECHNICAL SKILLS

Salesforce Technologies: Apex, Visualforce, SOQL, SOSL, Apex Triggers, Apex Classes, Apex Controllers, Json, Workflows and Approvals, Email Templates, Formulas, Validation Rules, AppExchange, Eclipse, Salesforce.com, Force.com IDE, Apex Data Loader, Wave Analytics, zPaper Solutions, DocuSign, Oracle Big Machines CPQ, Apttus CLM, SVN, Jenkins

Web Technologies: JavaScript, XML, XSL, HTML, XHTML, CSS, AJAX, ASP

Databases: Oracle 11g/10g, SQL Server 2008/05/2000 , MYSQL, DB2

Languages: Java, Apex

Documentation Tools: MS Office, MS Visio Pro

Operating Systems: Windows Variants, UNIX/LINUX, Mac OS

IDE: Eclipse, Apex Data Loader

PROFESSIONAL EXPERIENCE

Confidential, Long Beach, CA

Salesforce Developer

Responsibilities:

• Created a Lightning Component that aligns with Lightning SLDS standards and platform branding guidelines and can be inserted into a community page via Workspaces/Community Builder.
• Worked with Lightning design system, Lightning App builder, Lightning component Framework, Lightning customizations, Lightning CSS framework.
• Designed and deployed Custom tabs, Custom objects, Components, VF pages, validation rules, Auto-response rules for automating business logic.
• Working in the following: Salesforce.com areas, Sales Cloud, Service Cloud, Community Cloud, Salesforce Integration and Data.com.
• Use Apex, Visualforce, Lightning component frameworks, triggers, batch apex and Salesforce APIs and schedule the apex classes to send email alerts on daily/weekly basis.
• Salesforce point and click configuration using workflows, validation rules, sales process setup.
• Using salesforce Lightning UI. Created Lightning apps combining Lightning design system, Lightning App Builder and Lightning component features.
• Built customized Lightning components replacing the existing ones, using JavaScript on the client side and Apex on the other side to provide better and more interactive interfaces to the end users, which helps in sales enhancements.
• Working on Einstein analytics dashboard, created tables and added them on custom button in dashboard.
• Building custom data integrations between Salesforce and other applications.
• Created custom Visual Force page as well as few extensions to standard page, Apex classes in accordance with the requirements that the standard page would not suffice.
• Written SOQL, SOSL queries in Apex triggers and controllers, used salesforce workbench to generate queries.
• Created Profiles and configured Permissions based on organizational hierarchy requirements.
• Worked on writing the workflow rules and validation rules for email templates.

Environment: Saleforce.com Platform, Lightning Component, Apex Language, Classes, Triggers, Visualforce (Pages and components), Custom Component, Custom Controllers, Workflow and Approvals, Custom Objects, Custom Tabs, Page Layouts, Email Services, Communities, Scheduled Apex jobs, Web Services, Reports, Dashboards, Sandbox

Confidential, Philadelphia, PA

SFDC Developer

Responsibilities:

• Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC).
• Worked on chat implementation offline and online, when there are Agents not present.
• Designed and developed Apex Triggers for various functional needs in the application and worked in improving existing Apex code.
• Developed unit test classes for the existing code written and improved the code coverage.
• Developed Apex classes and triggers on Force.com.
• Wrote stories in agile methodology based on the business needs and requirements.
• Worked in developing various Apex classes, components and Visual Force pages in Opportunity and Accounts.
• Worked with Visual force components to customize captions, headers and footers of a table and to embed a standard list view of an object.
• Created many app pages, home pages integrating the custom components for salesforce lightning and salesforce1 mobile app. Developed Salesforce.com custom application using Apex, Visual force and AppExchange.
• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features. Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
• Worked with Apex Scheduler to invoke Apex classes at regular intervals.
• Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors and Limits.
• Used Visual force Templates and Placeholders to encapsulate page elements to be reused across several Visual force pages.
• Responsible for Data load operations using Force.com Apex Data Loader.

Environment: SalesForce.com CRM Application Platform, Force.com Apex Language, Apex Triggers and workflows, SOQL, SOSL, Visual Force, Data Loader, Eclipse

Confidential, New York, NY

Salesforce Developer

Responsibilities:

• Developed Salesforce.com workflow rules and triggers using Apex for updating Users based on Location records.
• Administered and supported CRM application for 1000 users in marketing customer service and sales.
• Maintained roles profiles and user accounts
• Implemented Salesforce.com dashboards as per business requirements.
• Developed Apex Triggers Apex Classes and Test Methods and other queries.
• Administered Salesforce.com applications and migrated code/data from different environments
• Developed custom S-Controls with JavaScript and Apex Webservices.
• Used Force.com IDE for development environment
• Developed PHP applications and integrated with Salesforce.com using PHP toolkit for Salesforce
• Customized page layouts for Salesforce.com standard and custom objects.
• Configured user’s roles permissions and profiles as per business requirement.
• Designed and developed the application.
• Involved in creation of users and profiles.
• Developed dynamic salesforce.com visual force pages using JavaScript Ajax toolkit and jQuery.
• Implemented Salesforce.com S-control for calendar and integrated with campaign management and other Sales force applications.

Environment: Salesforce.com S-Controls Import Wizard Apex XML Controllers Sharing Rules Workflows Email Updates Eclipse IDE JavaScript Web Services API