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Salesforce Technical Consultant Resume

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SUMMARY:

  • Salesforce Architecture and Design Salesforce Development and Migration Business Requirement Analysis Agile Project Development Operation Streamlining Technical Leadership and Management
  • Having 9 years of experience in end - to-end implementation of Salesforce enterprise projects.
  • Armed with strong design/architecture level understanding of the Salesforce platform honed by experience in architecting, designing and developing Salesforce organizations hosting multiple applications catering to many LOBs and verticals
  • Rich experience in designing Lighting app by using Lighting Design system, Lighting Components etc.
  • Proficient in using Salesforce developer toolkit including Apex Controllers and Triggers, Visualforce, Web Services, and APIs.
  • Adept at working extensively on Custom Formula Fields, Field Dependencies, Validation Rules, Workflows, Process Builder, and Approval Processes for automated alerts, field updates, Sharing Rules, and Email generation etc.
  • Efficient and knowledgeable in using basic Lightning components including, lightning pages, lists, layouts etc.
  • Experienced in working around Salesforce Governor Limits, Apex code best practices including bulkifying code, code coverage, test methods etc.
  • Skilled at implementing/incorporating App-Exchange products such as Confidential .
  • Worked on Einstein Chat Bot and Einstein Analytics accelerators.
  • Agriculture, Retail, Banking, Insurance

WORK EXPERIENCE:

Confidential

Salesforce Technical Consultant

Responsibilities:

  • Architect and design Salesforce solutions for complex requirements for Confidential .
  • Leading five-member development team building Salesforce applications; coordinating with multiple teams.
  • Determine continuous integration process and analyze CI tools to be procured for the Commerce Department

Confidential

Salesforce Application Developer

Responsibilities:

  • Played Salesforce Developer role in various projects. Build some custom components.
  • Lead the Salesforce training team and team building activity.
  • Worked on many Integration modules.
  • Architect and design Salesforce solutions for the Project.
  • Worked on Salesforce Marketing and Sales module. Played Salesforce administrator role.
  • Got exposure of Lead generation, email Campaign, Lead conversion.
  • Worked on Custom objects, reports, workflow rules.

Confidential, St Louis

Business Process: Order Management

Responsibilities:

  • Design, architecture and development for the SalesForce.com CRM solution
  • Evaluation of business & technical requirements; direct early solution evaluation around gaps/risks
  • Creating architecture plans, phased implementation plans and data migration strategies
  • Mentoring technical team members on the process and deliver excellent presentation, technical design, and architecture documentation
  • Working with business representatives & business analysts to quickly understand requirements and accordingly employ Salesforce best practices to build a robust application

Confidential, Minneapolis

Business Process: Inventory Tracking, Order Management

Responsibilities:

  • Providing input on technical specifications, UI Configuration/Customization using Visualforce and Apex.
  • Analysis and design of the solutions.
  • Develop web services to connect all the systems associated with the identity warehouse using SOAP API
  • Implementing OAuth2.0 for secure authentication
  • Coaching the team and responsible for work distribution.
  • Reviewing coding standards and enforcing best practices within the team.
  • Solution design to overcome governor limits.

Confidential, Atlanta

Business Process: Lead Management, Order Management

Responsibilities:

  • Gathering Business Requirements and providing optimum solutions for Sales Cloud Implementation.
  • Preparing the technical design documents and understanding the business processes.
  • Setting up the data model.
  • Worked on creating lightning flows
  • Creating visualforce pages and developed various custom functionalities using apex and visualforce to accommodate their requirements.
  • Data migration using data loader.
  • Sandbox to production migration.
  • Requirement gathering and preparing the effort estimates.
  • Reporting

Confidential, Indianapolis

Business Process: Inventory Tracking, 3PL fulfillment, Channel Partner, Order Management

Responsibilities:

  • Analyzed their existing system and designed a better way of automating sales by proven concepts in salesforce
  • Implemented their sales cycle management with effectively using leads, account, contact, opportunity and contracts in salesforce
  • Developed various lightning components to provide a user intuitive experience on salesforce lightning interface.
  • Gathering requirements by presenting poc’s to the client and translating them to action items
  • Leading the off shore team to develop those action items.
  • Contributing to the team work which involves co coordinating with the data migration teams, integration teams and testing teams for successful planning and releases

Confidential, Atlanta

Business Process: Order Management

Responsibilities:

  • Design, architecture and development for the SalesForce.com CRM solution
  • Worked on Rest API, Web Services, JSon, Apex classes, Visualforce Pages, Lightning Design System
  • Worked in Agile methodology, sprint planning, Bi-weekly sprints and Release planning
  • User story prioritization, grooming and points estimate in Pivotal Tracker
  • Impact Analysis, Change management, Release management, Solution design and documentation
  • Code reviews and Test case reviews
  • Working with business representatives & business analysts to quickly understand requirements and accordingly employ Salesforce best practices to build a robust application

Confidential, St Louis

Business Process: Inventory Tracking, 3PL fulfillment, Channel Partner, Order Management

Responsibilities:

  • Design, architecture and development for the SalesForce.com CRM solution
  • Evaluation of business & technical requirements; direct early solution evaluation around gaps/risks
  • Creating architecture plans, phased implementation plans and data migration strategies
  • Mentoring technical team members on the process and deliver excellent presentation, technical design, and architecture documentation
  • Working with business representatives & business analysts to quickly understand requirements and accordingly employ Salesforce best practices to build a robust application

Confidential, New York

Business Process: Lead Management, Opportunity Management

Responsibilities:

  • Preparing the requirement document as per client discussions.
  • Accomplished successful configuration migration between two sandboxes using change sets. Also prepared a document highlighting components which should be manually.
  • Created 120 reports and dashboards. Worked extensively on various standard and custom report types.
  • Managing roles, profiles and users as per the business requirements.
  • Responsible for gathering the requirements and creating the workflow and approval processes.
  • Deliverables- config guides, production requirement documents
  • Customizing the layouts, record types, and formulas, validation rules for Accounts, Contacts and Opportunities.
  • Configuring custom Objects, assignment rules, workflow rules, users.
  • Developed Visualforce pages and Apex classes for accounting purposes.
  • Developed various modules for identifying primary accounts and contacts.
  • Smooth completion of configuration migration from sandbox to the production environment using change sets and eclipse.
  • Writing test methods

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