PROFESSIONAL SUMMARY:

• 7+ Years of overall professional IT experience & 7 Years in Salesforce.com CRM.
• Experience on Sales cloud, ServiceCloud, FinancialCloud, Marketing CloudCommunities.
• Experience in creating custom Objects, custom Fields, custom Tabs, custom Reports, Pick - list, role-based Page Layouts, Workflow Alerts and Actions, Validation Rules, Approval Processes, Assignment rules, Process builder, report folders, report extractions to various formats, Snapshots, Dashboards, Email generation per application requirements.
• Highly experienced in Salesforce Development using APEX, VisualForce, VisualForce Components, Java script, and Triggers, along with the process of Integration utilizing Web services of both SOAP and REST APIs.
• Customized existing Visualforce to align with Salesforce new LightningUI experience.
• Adequate handson experience using Apex Data Loader, Excel Connector, Import Wizard, SFDC Data Export, Mass Delete etc.
• Experience in data migration from Excel, MS outlook, legacy systems using Data Loader and Informatica Data Loader.
• Experience in Salesforcereporting, dashboards, Metadata, Metadata API, Sales cloud and Service Cloud.
• Ability to meet deadlines and handle pressure in coordinating multiple tasks in a work/project environment.
• Excellent communication and inter-personal skills; accustomed to working in both large and small team environments.

TECHNICAL SKILLS:

Force.com: Apex Classes, Apex Triggers, SOQL, SOSL, VisualForce (Pages, Components & Controllers), Lightning (Components, Apps, Events).

Language: Java, .Net, Apex

Web: HTML, XML, CSS, JQuery, Bootstrap, JavaScript, WSDL, SOAP/REST API, SQL

PROFESSIONAL EXPERIENCE

Confidential, Webster, NY

Salesforce Consultant

Responsibilities:

• Interacted with various business user groups for requirements analysis, design and prepared Technical Design Document.
• Handled production cases on different business lines and deployed them in production.
• Written complex relationship SOQL, SOSL queries in Apex Classes, Batch Processes Triggers to retrieve data from standard and custom objects.
• Developed Apex Custom, Extension Controller classes, Triggers, Visualforce pages in the application for customizing Lead Conversion, Campaign, Opportunity and Custom objects.
• Worked on XML/JSON Parsing and mapping the XML/JSON string into the object entities for Integration.
• Involved in integrating Salesforce with external systems by making HTTP callouts.
• Written Apex test classes and achieved 90% of the organization code coverage by writing test utility methods.
• Designed, developed and customized custom objects, entity-relationship data model using Lookup, Master-Detail and Junction Object.
• Part of team tasked with migration from Salesforce Classic to Lightning. Experience with Lightning App Builder, Lightning components and Lightning Design System
• Created and customized Reports and Dashboards on Custom and Standard objects for different channels in the Organization
• Deployed components across Sandbox and Production instances using Force.com migration tool, Jenkins

Environment: Saleforce.com CRM, Force.com Platform, Apex Classes, Controllers (Custom and Extension), Visualforce Pages, Components, REST, HTML, CSS, JavaScript, jQuery, Workflows, Approvals, Apex Data Loader, Lightning, Eclipse IDE Plug-in, Jenkins.

Confidential, Moorestown,NJ

Salesforce Consultant

Responsibilities:

• Worked with IT Project Managers, Business Analysts, and Senior Software Developers to evaluate project requirements
• Designed and implemented the business requirements as part of agile methodology and updated the business team on the status of sprint user stories in weekly stand up meetings.
• Implemented and maintained SalesforceService Cloud Sales Cloud and Financial Cloud.
• Designed the lightning Pages using the standard components and Lightning App Builder.
• Experience in modifying Visualforce pages to be supported in Lightning Experience and good understanding of lightning mode and its features
• Developed Apex classes, controller, extension controllers and triggers in applications for business/functional requirements.
• Developed Visualforce pages and associated Apex classes to allow customers login and submit their service requests.
• Developed Workflow rules and triggers using Apex for updating Users based on Location records.
• Worked with Dynamic Apex to access S-Objects & field describe information, execute dynamic SOQL, SOSL & DML queries.
• Used REST APIs for integration between Salesforce and on-premise systems. Integrated applications using Web services by consuming the WSDL files for extracting the data from the external systems.
• Imported data into objects using Data loader, workbench.

Environment: Salesforce.com platform, Sales/Service Cloud, Apex Language, Visualforce Pages, SOSL, SOQL, REST & SOAP API, Agile methodologies, Salesforce Lightning Components, Workbench, Eclipse IDE Plug in.

Confidential

Salesforce Consultant

Responsibilities:

• Participated in requirements grooming sessions with business users, developers, responsible for the administration and ongoing support of the application in cooperation with the business and areas of IT.
• Strong implementation and rollout experience with Sales cloud, Service cloud, Marketing cloud, Communities, Sites, and Force.com platform.
• Delivered KT to the client team on Salesforcechatter, queues, groups, service cloud and other technical knowledge they need to do for their day to day job on Salesforce.com
• Worked on Lightning components, Event registration, handlers for performing logic in the actions
• Used Salesforce1 simulator during the development to test if the lightning components works properly on the mobile device.
• Scripted and performed tests in System Integration Testing and User Acceptance Testing.
• Written apex unit test classes for code coverage of apex classes to promote code to production.
• Created Apex Custom and Extension controller classes and Apex Triggers for various functional needs in the application.
• Used SOQL & SOSL Queries with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Deployed Salesforce components from sandbox to production using Change Set and Eclipse force.com IDE.
• Generated WSDL and worked with REST, SOAP web services.

Environment: Salesforce.com platform, Sales Cloud, Service Cloud, Marketing Cloud, Apex, Visualforce (pages, Component and Controllers) pages, HTML, Java Script, CSS, Eclipse IDE Plug-in, Salesforce lightning, Salesforce 1, Custom objects, Custom tabs, SOQL & SOSL, Agile/Scrum, Chatter, REST & SOAP API.