PROFILE SUMMARY

• Qualified professional around 8 years of experience in IT and expertise in designing and developing applications in PRPC.
• Hands on experience in designing and building the Pega applications end to end.
• Hands on experience in Pega PRPC, troubleshooting, performance tuning of PRPC applications using Clipboard, Tracer, PAL and SMA.
• Knowledgeable in the Initial set up of the application by defining the Rule Sets, Organizational Hierarchy and Enterprise Class Structure.
• Excellent understanding of various types of Rules like Product Rules, Correspondence Rules, Integration Rules, Ruleset management and associated tools such as export & import.
• Hands - on experience in Flows, Flow Action, Activities, Properties, Access Groups, Sections in PRPC.
• Technically skilled in interpreting Tickets and comprehension of complex Flow Shapes for business scenarios.
• Involved in designing high-level Class structure, Workflows and Rule Sets in PRPC.
• Proficient in creating Access Groups, Operators, Work Manager and End User ID’s, Rule Set versions, Work Baskets, Work Parties required to develop applications.
• Experience in implementation of various PRPC components like Data Transform, Decision Table, Decision Tree and Declarative expressions.
• Skilled in creating UI using Harness, Section and HTML.
• Extensively used SOAP, REST Connectors and SOAP Services in Pega PRPC to integrate with external systems.
• Hands on experience in creating the List view and Summary view reports.
• Experience with Pega WorkList and WorkBasket functionalities.
• Implementation of PRPC in Agile, Scrum, Waterfall and Kanban methodologies.
• Experience in generating Process Diagrams and Discovery Maps.
• Worked with project team (onsite/offshore) in terms of understanding, helping team members with knowledge sharing and ensured smooth delivery of the project.
• Experience in implementing Pega Guardrails.
• Planning, co-coordinating and performing Manual Testing, Functional Testing, Validation, Integration Testing, Migration Testing and User Acceptance Testing (UAT) of large-scale applications with multiple interfaces and training of end users.
• Technically literate in Risk Management and Project Management.

TECHNICAL SKILLS

Smart BPM Suite: Pega PRPC5.5, 6.x, 7.1.x, 8.x

Databases: PgSQL, MySQL, Oracle, DB2, MS Access, MS SQL

Servers: JBoss, IBM Web Sphere 6.1/7, Apache Tomcat

IDE Tools: Eclipse, NetBeans

Technologies: JSP, Servlets, CSS XML, XHTML, HTML, Java Script, J2EE, JDBC, JMS, Web Services (SOAP/Rest), Hibernate

Control Versions: SVN, Git, GitHub

PM Tools: JIRA, MS Visio, MS Project

Operating Systems: Windows, Linux

PROFESSIONAL EXPERIENCE

Pega Developer

Confidential, Newark, DE

Responsibilities:

• Interacted with the Business Analyst to understand the BAU requirements.
• Developed Process Flows, Sub flows, Activities and Decision Rules.
• Developed section and flow action rules.
• Developed Change Request(CR's)
• Created one time activities to support BAU activities.
• Developed validated rules for business validation rules.
• Analyzed and debug the change request defects.
• Scheduled working sessions & triaged the production issues with the users.
• Debugged the production issues using clipboard, tracer, log files and alert log files.
• Created product rules and supported production deployment with admin team.
• Assisted UAT team in testing.
• Coordinated with offshore team on day to day activities and worked with client on the status updates and providing solution/design on future enhancements.

Environment: PRPC 6.2, Oracle, HTML, Windows XP, Java Script, Quality Center, MS Visio.

Pega Developer

California Resource Corp

Responsibilities:

• Interacted with the Business Analyst and Users to gain understanding of the requirements.
• Build the requirement and design documents.
• Created Ruleset Versions, Classes, Access group, Application stack rules as per Pega team provided design.
• Developed Process Flows, Sub flows, Activities and Decision Rules.
• Developed section, harness and flow action rules.
• Developed Data Page and Data Type rules.
• Debugged the application issues using clipboard, tracer, log files and alert log files.
• Developed validated rules for business validation rules.
• Created REST Connector rule
• Analyzed and debug the defects.
• Co-ordinated with the Pega team members in day to day activities.

Environment: Pega infinity 8.2 .x, HTML, JavaScript, Windows 7, Pega Cloud.

Pega Developer

Confidential, Lyndhurst, NJ

Responsibilities:

• Interacted with the Business Analyst and Users to gain understanding of the requirements.
• Build the requirement and design documents.
• Created classes as per LSA design of class structure.
• Developed Process Flows, Sub flows, Activities and Decision Rules.
• Developed section, harness and flow action rules.
• Created ruleset versions and maintained the RSV tracker for the ongoing development as per release calendar.
• Created access role objects and implemented role based view of the business reports.
• Communicated with PEGA support team in order to resolve technical issues, which hot fix from PEGA systems.
• Developed Decision tables, Decision Trees and Decision Maps rules.
• Debugged the application issues using clipboard, tracer, log files and alert log files.
• Developed validated rules for business validation rules.
• Created Connector and Service rules using SOAP and REST.
• Analyzed and debug the defects.
• Co-ordinated with the team members and made sure that the work is delivered by the deadline and ensure the quality of the work.

Environment: Pega infinity 8.2 .x, HTML, JavaScript, MS Visio, Windows XP, CPM Frame Work, Pega RULES Process Commander.

Pega Developer

Confidential, Madison, WI

Responsibilities:

• Implementation of a vendor-supported gateway to commercial and consumer credit bureaus
• Implementation of Commercial installment and lease scorecards in the US
• Integration of a library of bureau attributes standardized across the major US and Canada consumer bureaus
• Created when rules as per business rule checks.
• Created data class and data tables.
• Created obj-validate rules for business validation rules.
• Developed Portal rules and section rules for the screen flow.
• Developed Connect-SQL rules.
• Performed Unit testing and assisted PT team in performance testing.
• Analyzed the performance issues and fine-tuned the sql queries.
• Fixed the defects reported in QA/UAT and PROD environments.
• Scheduled working sessions & triaged the production issues.
• Created data pages for reusing the data across for the case processing.

Environment: PRPC 7.3.0, HTML, JavaScript, MS Visio, Windows XP, CPM Frame Work, Pega RULES Process Commander.

Pega Developer

Confidential, Hayward, CA

Responsibilities:

• Used PRPC's List View and Summary View reporting functionality to enhance business agility, measure business value and streamline processes
• Developed core activities in reusable layer for the core business logic
• Created Operators and Workbaskets, Test types, Test environments, and Test applications.
• Prepared environment and created required Classes, RuleSets, RuleSet Versions, and Access Groups etc.
• Created HTML rules, Properties (Data types), Embedded Pages and Correspondences.
• Created Rule-Obj-Class, Rule-Obj-Property, Rule-HTML-Property and Rule-Obj-Model instances.
• Developed User interface rules.
• Developed SOAP integration rules.
• Performed unit testing and fixed defects.
• Created product rules and supported deployment process.

Environment: PRPC 6.1 SP2, MS Visio, HTML, XML, SQL Connectors, Oracle 10g, Java, SOAP,J2EE, CSS and Java Script, IBM Web Sphere 6.1/7.

Pega Developer

Confidential

Responsibilities:

• Understood Business Requirements for creating rule sets and class structure
• Converted business requirements into business process flows and developed data properties.
• Developed of Harness, Sections and layout
• Extensively worked on the Connect-SOAP, Connect-REST Integration rules.
• Worked with Clipboard and Tracer tools extensively to trace hard to find defects.
• Developed decision rules and incorporated them in the workflows using decision smart shape.
• Developed business reports using Report definition rules.
• Developed validation rules to ensure that users enter the correct information
• Developed activities, Sections, Harness, flow actions and flows
• Implemented Decision tables, Decision Maps and Declarative expressions.
• Involved in bug fixing and deployments of fixes into different environments by migrating the application

Environment: PRPC 6.1, Oracle 9i, HTML, SOAP, XML, Service Case Manager, CSS, Java Script, Quality Center, Share Point, MS Visio.